Jeep Cherokee Complaints (1997)

390 consumer complaints on file.

#8015990August 12, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS LIGHTS COME ON AND STAY ON. ABS ACTIVATES ON DRY PAVEMENT. WHEN BRAKES ARE APPLIED THEY DON'T HOLD.*AK DEALER REPLACED THE RIGHT REAR WHEEL SENSOR, HOWEVER PROBLEM STILL OCCURS. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015036July 29, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE IN PARK VEHICAL JUMPED OUT OF GEAR INTO REVERSE, CAUSING INJURIES.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#764866July 29, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
AFTER RETURNING FROM THE GROCERY STORE, I PARKED THE CAR IN THE DRIVEWAY. 30 MINUTES LATER, I LOOKED OUT THE WINDOW TO SEE BLACK SMOKE COMING OUT OF THE HOOD AND THE TOP OF THE HOOD WAS BLACK & BLISTERED. WE DIALED 911 TO REPORT THIS AND THE CITY OF NORTHAMPTON, MA SENT THE FIRE DEPARTMENT AND POLICE DEPARTMENT. WHEN THE FIRE DEPARTMENT ARRIVED THEY WERE UNABLE TO OPEN THE HOOD RELEASE BECAUSE IT HAD BEEN MELTED BY THE HEAT. THEY FORCIBLY OPENED THE HOOD AND HOSED DOWN THE ENGINE COMPARTMENT UNTIL IT HAD COOLED TO A SAFE POINT. THEY FILED A REPORT AND THE POLICE ALSO FILED A REPORT. THE CAR WAS TOWED TO A LOCAL CHRYLSER DEALER THAT SAME DAY. ON MONDAY, JULY 22, 2002 I NOTIFIED MY INSURANCE COMPANY MET LIFE. THEY SENT AN APPRAISER THAT WEEK WHO STATED THAT THE ENGINE FIRE WAS CAUSED BY DEBRIS ENTERING THE INTAKE MANIFOLD. I NOTIFIED CHRYSLER MANUFACTURING COMPANY AT THEIR CONSUMER COMPLAINT NUMBER AT 9AM MONDAY JULY 22ND THAT THERE HAD BEEN AN ENGINE FIRE IN MY 1997 JEEP CHEROKEE SPORT. I ALSO RECEIVED INFORMATION THAT DAIMLERCHRYSLER IS RECALLING OVER A MILLION SPORT UTILITY VEHICLES FROM 1999 TO 2002 BECAUSE OF A MANIFOLD PROBLEM THAT COULD CAUSE AN ENGINE FIRE. MANY OF THESE CARS WERE JEEP CHEROKEE MODELS. IT HAS BEEN DESCRIBED TO ME BY THE MECHANIC AND INSURANCE APPRAISER THAT THIS IS WHY MY CAR HAD AN ENGINE FIRE. TODAY I AM FILING THIS COMPLAINT, JULY 29, 2002. CHRYSLER CORPORATION HAS NOT RETURNED MY CALLS OR GONE TO SEE THE CAR AND REVIEW THE CAUSE OF THE ENGINE FIRE. I AM NOT ABLE TO DETERMINE IF MY CAR CAN BE SAFELY REPAIRED AND AVOID A RECURRENCE OF THE SAME PROBLEM. I WOULD APPRECIATE IT IF YOU CAN INVESTIGATE MY COMPLAINT AND REVIEW THE CAUSE OF THE ENGINE FIRE IN MY VEHICLE TO DETERMINE IF IT SHOULD ALSO BE SUBJECT TO THE RECALL. CAN IT BE REPAIRED SO THAT THE ENGINE FIRE DOES NOT RECUR DUE TO PROBLEMS WITH THE ENGINE DESIGN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#8014208July 18, 2002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THIS VEHICLE HAS THE SAME PROBLEM WITH THE FUEL SENDER UNIT AS STATED IN RECALL 97 V 194 002. HOWEVER, THIS VEHICLE WAS NOT COVERED UNDER RECALL BECAUSE IT WAS MANUFACTURED 13 DAYS AFTER RECALL MANUFACTURING DATE. *AK CONSUMER ADDS VEHICLE RAN OUT OF GAS TWICE WHILE ON THE HIGHWAY AND HAD TO BE TOWED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764414July 18, 2002
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONER EVAPORATOR DEFECTIVE, SEVERAL DEALER MECHANICS AGREE THIS IS A COMMON SITUATION WITH THIS SPECIFIC MODEL. NON-DEALER MECHANICS ALSO SEE THIS AS SITUATION COMMONLY. CHRYSLER HAS ISSUED EXTENDED WARRANTY FOR OTHER VEHICLES FOR SIMILAR PART BUT WON'T FOR THIS MODEL. ALSO, PREVIOUS CONDENSATION LEAKAGE FROM FRONT PASSENGER AIR VENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763849July 5, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THERE SEEM TO BE A LOT OF COMPLAINTS ON THE ROTORS WARPING AND YET THERE IS NO RECALL. 3RD TIME REPLACING THEM, DEALER SAYS IT MUST BE US. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012725June 26, 2002
STEERING: STEERING WHEEL/HANDLE BAR
STEERING COLUMN LOCKED UP WHILE TRAVELING ON HIGHWAY, ALSO STEERING LOCK BROKE OFF. DEALERSHIP IS AWARE OF PROBLEM. *AK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006361March 25, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
TRANSMISSION WAS SLIPPING SINCE DECEMBER 2001. CONSUMER WOULD PUT TRUCK IN PARK AND IT WOULD SLIP OUT OF GEAR. ONCE HE THOUGHT THAT HAD PLACED VEHICLE IN PARK, AND FOUND THAT HE HAD TO JUMP BACK INTO VEHICLE BECAUSE IT WAS GOING BACKWARD. VEHICLE IN REPAIR SHOP REPLACING TRANSMISSION.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8005939March 19, 2002
AIR BAGS:FRONTAL, SEAT BELTS:FRONT:ANCHORAGE
WHILE DRIVING AN ACCIDENT OCCURRED, AND AIR BAGS DID NOT DEPLOY, ALSO THE SEAT BELT MALFUNCTIONED, THERE WAS ONE INJURY. *AK *YH
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#758964March 5, 2002
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONER COIL LEAKING, SAME PART ON GRAND CHEROKEE RECALLED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002860January 25, 2002
FUEL SYSTEM, OTHER, FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
VEHICLE WOULD RUN OUT OF GASOLINE WHILE GAS GAUGE INDICATED A SIGNIFICANT AMOUNT OF FUEL IN TANK. DEALERSHIP HAS NOT EXAMINED VEHICLE. INFORMED CONSUMER THAT THIS VEHICLE WAS INCLUDED IN RECALL CAMPAIGN 97V194002 DUE TO VIN. PLEASE PROVIDE ANY ADDITIONAL INFORMATIOIN / DOCUMENTATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002500January 18, 2002
AIR BAGS:FRONTAL
CONSUMER WAS TRAVELING 55MPH ON HIGHWAY AND SLID INTO A PATCH OF BLACK ICE, LOSING CONTROL OF VEHICLE. THEN, RAN INTO A GUARDRAIL AND ANOTHER MOTORIST. UPON IMPACT, DRIVER'S SIDE AIRBAG DID NOT DEPLOY.*AK ONE PERSON WAS INJURED IN THE ACCIDENT. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#755927December 21, 2001
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
VEHICLE NEVER OFF ROAD. REPAIR DEALER REPLACED AXLE PART #2011001 FOR A COST OF $1265.00. REPAIR DEALER IS NAPA CHRYSLER, 333 SOSCOL AVE., NAPA, CA 94559, 707-224-3166.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6900664December 10, 2001
FUEL SYSTEM, OTHER
CONSUMER STATES THAT THE GAS GAUGE IN THE VEHICLE IS DEFECTIVE, THE GAUGE WILL READ THAT THE FUEL TANK IS FULL BUT THEN THE CONSUMER RUNS OUT OF GAS. *AK *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6900596December 7, 2001
ENGINE AND ENGINE COOLING:ENGINE
MOTOR MOUNTS WERE REPLACED TWICE. CONSUMER WAS TRAVELING ON HIGHWAY AND FELT A VIBRATION INSIDE OF VEHICLE. HE WAS ABLE TO PULL OVER. VEHICLE HAD TO BE TOWED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#563772October 23, 2001
POWER TRAIN:CLUTCH ASSEMBLY
DRIVER STARTED THE VEHICLE, BUT PROCEEDED TO EXIT THE VEHICLE, AS CONSUMER EXITED THE VEHICLE, THE VEHICLE STARTED TO ROLL BACKWARDS. CONSUMER WAS UNABLE TO STOP VEHICLE. VEHICLE ROLLED INTO TREES AND BUSHES. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#896916September 26, 2001
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FUEL GAUAGE DOES NOT REGISTER CORRECT LEVELS OF FUEL WHICH COULD CAUSE VEHICLE TO UNEXPECTEDLY RUN OUT OF FUEL. PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752607September 26, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
REAR BEARING FAILED, SEALED TRANSMISSION HAVE TO REPLACE ENTIRE TRANSMISSION AS A UNIT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#895803September 5, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS IN PARK AND RUNNING, AND GEAR SHIFT JUMPED FROM PARK INTO DRIVE AND TOOK OFF. CONSUMER TRIED TO STOP IT, AND VEHICLE RAN OVER HER LEG. DEALERSHIP WAS AWARE OF PROBLEM.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#751579September 3, 2001
PARKING BRAKE:CONVENTIONAL
THE BUTTON ON THE PARKING BRAKE DETACHED RENDERING IT INEFFECTIVE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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