Jeep Cherokee Complaints (2015)

1,794 consumer complaints on file.

#11175934February 9, 2019
ENGINE
WHEN GOING FROM A COMPLETE STOP TO ACCELERATING, THE VEHICLE IS NON-RESPONSIVE TO OR DELAYED RESPONSE TO THE DEPRESSION OF THE GAS PEDAL. THIS IS ESPECIALLY DANGEROUS WHEN TURNING IN INTERSECTIONS AND STOP SIGNS. THIS IS IN ON GOING ISSUE AND HAS HAPPENED ON NUMEROUS OCCASIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174550February 5, 2019
ENGINE, POWER TRAIN
I BOUGHT THIS VEHICLE IN 12/31/2017 AS USED FROM WALLY ARMOUR IN SALEM OHIO, IT ONLY HAD 11000 MILES ON IT AND SMELLED BRAND NEW STILL. THE FIRST INCIDENT I HAD NOTICED WHEN I WAS DRIVING THE RPMS/ENGINE WOULD REV REALLY HIGH AND LOUD BUT THE CAR WAS ONLY GOING 55 AND IT SEEMED TO BE IN THE WRONG GEAR BUT I WAS IN THE AUTOMATIC DRIVE POSITION WHICH SHOULD NOT CAUSE THIS, I COULD UNDERSTAND IF I WAS IN STANDARD STICK SHIFT AND IF I WOULD DOWN SHIFT IT WOULD CAUSE IT TO DO THAT. THEN I STARTED NOTICING A HESITATION IN THE TAKE OFF OF THE VEHICLE SO WHEN I WAS AT A STOP LIGHT AND TURNING LEFT IT WAITING FOR ONCOMING TRAFFIC IT WILL HESITATE AND GOD FOR BID THERE IS A CAR COMING AND IT IS HESITATING AND THEN ALL OF A SUDDEN IT WILL LURCH FORWARD AND I GET THROWN FORWARD THEN BACKWARD IN MY SEAT AS IF I WAS HIT FROM BEHIND BY ANOTHER VEHICLE BUT THERE WAS NO ONE BEHIND MY VEHICLE AND IT WILL JAR MY NECK CAUSING PAIN, I HAD NECK SURGERY IN 2016 WITH A CAGE PUT IN AND A FUSION OF 2 CADAVER BONES, I AM IN NO CONDITION FOR MY VEHICLE TO BE LURCHING FORWARD AS IF IT IS GETTING HIT FROM BEHIND. THIS IS NOT A ONE TIME INCIDENT EITHER IT IS ON GOING DAILY. I AM HOPING FOR A RESOLUTION TO THIS PROBLEM I HAVE TAKEN IT IN ONCE AND PLAN ON TAKING IT IN AGAIN TO HAVE THEM LOOK AT POSSIBLY DOING SOMETHING TO IT TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173560February 1, 2019
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
WHEN STARTING FROM A STOP CAR HESITATES OR JERKS, SOMETIMES CLUNKS OR GRINDS. DOES THE SAME THING WHEN TRYING TO PASS A VEHICLE, PULLING OUT AT A STOP LIGHT DOES THE SAME THING. I BELIEVE IT COULD BE THE TRANSMISSION AS THE CAR SEEMS NOT TO WANT TO SHIFT CORRECTLY AND MAKES ROUGH, JUMPY GRINDING NOISES DOES THIS MOST OF TIME TIME YOU DRIVE IT AND HAS FOR ALONG TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173432January 31, 2019
UNKNOWN OR OTHER
I HAVE A 2015 JEEP CHEROKEE LATITUDE AND FOR SOME REASON WHEN IT GETS COLD OUTSIDE. MY CAR WON'T START.IN THE MORNING WHEN I GET UP AND IT'S IN MY DRIVE WAY I CLICK MY CAR REMOTE TO UNLOCK MY CAR AND MY HEADLIGHTS WON'T EVEN COME ON SO I HAVE TO MANUALLY OPEN MY DOOR WITH MY KEY. I TURN THE KEY IN THE IGNITION AND THERE IS NO SOUNDS OR CRANKING. THE MONITOR IN FRONT OF THE DRIVER TURNS ON THEN IT SHUTS OFF AFTER A WHILE. THE LIGHTS INSIDE THE CAR TURN ON BUT I'M NOT SURE ABOUT THE RADIO. THERE ARE SOME DAYS AFTER A FEW MOMENTS IT STARTS AND THERE ARE OTHER DAYS WHERE IT TAKES HOURS TO START. I DON'T KNOW WHAT'S THE ISSUE. THIS USUALLY HAPPENS WHEN IT'S 30 DEGREES OR LOWER. SOMETIMES EVEN AFTER WORK IT WON'T START AND I WOULD HAVE TO FIND A RIDE HOME LEAVING IT AT MY JOB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172021January 25, 2019
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
THE CAR JERKS REAL HARD WHEN SHIFITING PASS SECOND, HAS A PROBLEM WITH ACCELERATING AFTER COMING TO A COMPLETE STOP AND IT SOMETIME JERK ONCE YOU GET PASS 35MILES A HOUR ND SOMETIMES IT WANT LET YOU GO PASS 40MILES A HOUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172046January 25, 2019
POWER TRAIN
SHIFTING ROUGH WHEN DRIVING, WHILE DRIVING THE TRANSMISSION SHIFTS SO HARD IT SEEMS LIKE I WAS REAR ENDED THROWING ME BACK IN MY SEAT. RPM RUNS HIGH LIKE THE CAR IS ABOUT TO BLOW UP, DRIVING AND THE CAR WILL JUST SLOW DOWN, I PRESS ON THE GAS AND IT DOES THE SAME THING. I AM GONNA CAUSE A WRECK OR CAUSE SOMEONE ELSE TO WRECK INTO ME BACK OF THE HARD SHIFTING AND NOT GOING WHEN YOU PRESS ON THE GAS, THEN THE HARD SHIFT AGAIN AND THROWING ME BACK IN MY SEAT. THEN THE CAR JUST CUT OFF EVEN THOUGH I HAD THE AUTO TURNED OFF? I AM SO FRUSTRATED AND SCARED TO DRIVE MY NEW CAR THAT WAS JUST PUTCHASED USED IN JULY 2018. HELP!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172134January 25, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT DROVE OFF THE ROAD TO AVOID AN ANIMAL IN THE ROAD. BOTH FRONTAL SIDE AIR BAGS DEPLOYED WITHOUT WARNING OR AN IMPACT. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THERE WAS NO BODY DAMAGE TO THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND WAS AWAITING DIAGNOSTIC TESTING AND REPAIRS. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172008January 24, 2019
UNKNOWN OR OTHER
FLOORBOARD ON DRIVERS SIDE WAS SOAKED TOOK TO DEALER AND THEY CAN'T FIGURE OUT WHAT THE PROBLEM IS, ALSO MY WINDSHIELD GETS FROSTED FROM THE INSIDE WINDSHIELD WHEN PARKED AT NIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171614January 23, 2019
FUEL/PROPULSION SYSTEM
FUEL LEVEL SENCOR CIRCUIT RANGE/PERFORMANCE IS NOT CORRECT. FUEL LEVEL DOES NOT GO DOWN UNTIL THE VEHICLE IS AT 1/3 OF GAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171477January 22, 2019
POWER TRAIN
VERY HARD SHIFTING 1-4 GEARS. BAD ENOUGH IT FEELS LIKE YOU'RE GETTING REAR ENDED. ACCELERATES ON ITS OWN AT TIMES DURING SHIFTING. JUST TOOK IT TO A LOCAL ONLY FOR THEM TO TELL ME THERE IS NOTHING WRONG WITH IT. THERE ARE RECALLS ON MILLIONS OF THESE TRANSMISSIONS BUT NOT ON MINE ACCORDING THE VIN NUMBER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171230January 21, 2019
POWER TRAIN, UNKNOWN OR OTHER
NUMEROUS TRANSMISSION ISSUES RANGING FROM SHIFTING ERRORS TO ROUGH SHIFTING, AND RECENTLY, AUTOMATIC ENGINE SHUTOFF NO LONGER WORKS. DESPITE CHRYSLER'S TRANSMISSION RECALLS, THE ISSUES CONTINUE. THE LATEST ISSUE, ON/OFF SWITCH, HAS NO SOLUTION ACCORDING TO THE DEALER. AND THEY HAVE SUBMITTED A STAR REPORT FOR ASSISTANCE. THAT WAS AFTER 5 DAYS OF HOLDING ON TO THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170720January 18, 2019
UNKNOWN OR OTHER
SHIFTER SERVICE WARNING CONTINUOUSLY POPS UP ON THE DASH BOARD WHILE ALL LIGHTS BLINK RED ON THE STICK SHIFTER. THIS HAPPENS DAILY, SOMETIMES THE CAR WILL NOT SHIFT OUT OF IT'S CURRENT GEAR WHILE IN MOTION WHICH IS A MASSIVE LIABILITY AND DANGER TO EVERYONE ON THE ROAD. I HAD THE SHIFTER REPLACED AT 27,000 MILES AND THE WARNING LIGHT RETURNED AGAIN AT 40,000 MILES. THERE IS NOW AN "ELECTRICAL" WIRING ISSUE. AFTER RESEARCH, IT APPEARS AS THOUGH THIS IS A MANUFACTURING ISSUE AND CERTAIN ASPECTS WERE RECALLED BUT NOT THE ENTIRE SHIFTER. IF I WERE TRAVELING AT A HIGHER RATE OF SPEED WHEN THE SHIFTER LOCKED UP I WOULD BE DEAD. EACH TIME THE WARNING APPEARS, YOU MUST PULL OVER WITHIN A MINUTE OR SO BEFORE IT LOCKS UP, TURN THE CAR OFF AND RESTART IT. THE MESSAGE DISAPPEARS AND THE CAR OPERATES NORMAL FOR A SHORT TIME. THIS NEEDS TO BE INVESTIGATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170645January 17, 2019
STRUCTURE:BODY
ENTERING HWY 45 MPH . HOOD LATCH LETS'S GO AND HOOD FLYS UP AND CRASHES THE WINDSHIELD AND DENTS THE ROOF. SAFETY LATCH DIDN'T HOLD IT LIKE IT SHOULD NO THE OIL HAD NOT JUST BEEN CHECKED OR CHANGED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170080January 15, 2019
EXTERIOR LIGHTING
FRONT HEADBEAMS ON HIGH ARE SO DIM, IT IS A DESIGN FLAW NO ONE EVEN FLASHES ME WHEN ON HIGH BEAM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11169912January 14, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
BRAKES ARE CONTANTLY BEING CHANGED. THE CAR SHAKES WHEN BRAKING AT ALL TIMES. BATTERY ALWAYS NEEDS CHARGED. THE CAR WILL TURN OFF UNEXPECTEDLY DUE TO BATTERY. IT HAS STOPPED AT STOP LIGHTS AND IT HAS STOPPED ON I70 GOING TOWARDS HAGERSTOWN, MD AND SEVERAL CITY STREETS. IT HAS BEEN CHANGED AND STILL NEEDS CHARGING. CRUISE CONTROL DOES NOT GO TO SPEED DESIRED AND WILL NOT SLOW DOWN WHEN DECREASING THE SPEED. SHIFTING GEARS SWITCHES TO NEUTRAL UNEXPECTEDLY. CAR ALSO LUNGES WHILE IN DRIVE AS IF GEARS HAVE BEEN CHANGED. THIS WILL HAPPEN ON ALL ROADS REGARDLESS OF THE SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166094January 9, 2019
ELECTRONIC STABILITY CONTROL (ESC), STEERING
THE CAR STARTED SHAKING WHEN TOWING. WE HAD TO STOP IMMEDIATELY. IT SHOOK SO BAD IT SHOOK THE MOTOR HOME. WE WERE ON A HIGHWAY AND TURNING TO THE RIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165046January 8, 2019
POWER TRAIN
DELAY IN SHIFTING GEARS, DELAY IN ACCELERATING, RPM RISES WITHOUT SLIGHT ACCELERATION. GEAR SHIFT REACTS LATE, CAR SHIFTS BACK AND FORTH . WILL START SHAKING WHILE ACCELERATING AT TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165058January 8, 2019
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
VEHICLE TURNED OFF ON ITS OWN UPON REACHING 40MPH AND COMING TO A COMPLETE STOP. VEHICLE LATER TURNED OFF WHILE ON THE HIGHWAY AT 65 MPH IN TRAFFIC WHILE IN THE MIDDLE LANE. THIS MADE THE VEHICLE ACCELERATOR INOPERABLE AND AT THE SAME TIME MADE THE VEHICLE LOSE SPEED SLOWING DOWN WHILE IN TRAFFIC. VEHICLE WAS NEARLY MISSED BY PASSING VEHICLES AND ALMOST HIT. EMERGENCY LIGHTS CAME ON AS SOON AS THE VEHICLE TURNED OFF. VEHICLE WAS SHIFTED TO NEUTRAL TO ALLOW FOR STEERING WHEEL TO NOT BE SO STIFF. FINALLY I WAS ABLE TO PULL OVER WHILE THE VEHICLE STILL HAD SOME TYPE OF MOMENTUM. I TRIED RESTARTING THE VEHICLE BUT THE DASHBOARD STATED "PLEASE WAIT FOR VEHICLE TO WARM UP TO START.' I HAD TO WAIT ABOUT 20 MINUTES UNTIL THE VEHICLE WAS ABLE TO RESTART THEN ACTING NORMAL. CHECK ENGINE LIGHT CAME ON. UPON REVISING THE FAULT CODE P2172 APPEARED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165817January 8, 2019
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
CRUISE CONTROL WILL BE SET AND EITHER BE GOING 5MPH+ FASTER THAN WHAT IT'S SET AT, OR NOT SHUT OFF WHEN TURNED OFF . ALSO, CONSISTENTLY HAVING 'SERVICE SHIFTER' COME ON , AND THE SHIFTER WILL STOP WORKING AND LOCK IN THE GEAR IT'S IN OR LOCK WHEN PUT IN PARK AND NOT SHIFT TO ANOTHER GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165912January 8, 2019
ELECTRICAL SYSTEM
MY RADIO TURNS ON AND OFF AS I DRIVE WHEN PAIRED WITH A PHONE AS AN OPERATING WIRELESS DEVICE. IT HAPPENS ALL THE TIME MOVING OR STILL.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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