Jeep Cherokee Complaints (2017)

1,338 consumer complaints on file.

#11338122July 8, 2020
UNKNOWN OR OTHER
DRIVING DOWN THE ROAD AND IT POPPED UP SERVICE SHIFTER. I HAVEN'T HAD THE VEHICLE VERY LONG I'M UP TO 90,000 MILES. I TURNED THE JEEP OFF AND IT WENT AWAY L. A WEEK LATER IT SHOWED UP AGAIN AND IT'S GOES OFF. IT SHIFTS FUNNY. I WAS ON A CITY STREET WHEN THIS HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338135July 8, 2020
AIR BAGS, STRUCTURE:BODY
VEHICLE WAS IN AN ACCIDENT ON 06/27/2020. THE VEHICLE WAS TRAVELING AT APPROXIMATELY 45 MPH ON A ROAD FLIPPED 6-8 TIMES AND IMPACTED 3 TREES. NO AIRBAGS WERE DEPLOYED.*DT*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11338286July 8, 2020
POWER TRAIN
SERVICE SHIFTER LIGHT COMES ON AND ALL SELECTIONS LIGHT UP. THIS HAPPENED S WHILE DRIVING AND THEN CAN'T BE RESET UNTIL CAR IS SHUT OFF. THE CODE BLOCKS THE INSTRUMENT PANEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337639July 6, 2020
POWER TRAIN
THE LIGHTS ON THE GEAR SHIFT ALL CAME ON (P, R, N, D) AND ON MY DASHBOARD INSTRUMENT PANEL IT SAID "SERVICE SHIFTER". I SHUT THE CAR DOWN AND RESTARTED, WHICH CORRECTED THE ISSUE TEMPORARILY. HOWEVER IT HAS NOW HAPPENED 3 TIMES IN THE LAST WEEK. IT HAPPENED TWICE WHEN THE VEHICLE WAS STATIONARY AND ONCE WHEN IT WAS MOVING ON A CITY STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337767July 6, 2020
STEERING
TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE LATITUDE 4X4. THE CONTACT STATED WHILE DRIVING AT 30 MPH, THE SERVICE SHIFTER WARNING LIGHT ILLUMINATED AS THE GEARS LIGHT UP. THE CONTACT VEERED TO THE SHOULDER OF THE ROAD, TURNED THE VEHICLE OFF AND BACK ON WHICH FAILED TO RESUME BACK TO NORMAL. THE VEHICLE THEN WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED BUT THE PART REPAIRED WAS UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER NO FURTHER ASSISTANCE WAS TAKEN. THE FAILURE MILEAGE WAS 30,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337578July 5, 2020
ELECTRONIC STABILITY CONTROL (ESC)
SERVICE SHIFTER LIGHT COMES ON AND ALL SHIFT GEARS (PARK, NEUTRAL, REVERSE,DRIVE ) LIGHT UP IN RED AFTER DRIVING ON MOUNTAIN ROAD. PULLED TO SIDE AND TURNED CAR OFF. RESET LIGHT BUT CAME ON AGAIN 20 MIN LATER . APPARENTLY KNOWN ISSUE WITH JEEPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337412July 4, 2020
UNKNOWN OR OTHER
SERVICE SHIFTER LIGHT KEEPS GOING ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337108July 2, 2020
ELECTRONIC STABILITY CONTROL (ESC)
SERVICE SHIFTER WARNING APPEARS AND ALL RED LIGHTS APPEAR ON THE SHIFTER. TODAY WHILE DRIVING THE MESSAGE POPPED UP AND MY CAR SHUT OFF WHILE DRIVING. I WAS TRYING TO STOP AT A STOP SIGN WHEN THIS HAPPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331877July 1, 2020
POWER TRAIN
BOUGHT THIS 2017 JEEP NEW WITH 23 MILES ON IT. WITHIN A YEAR THE SERVICE SHIFTER LIGHT STARTED COMING ON. ALL THE LIGHTS ON THE SHIFTER ALUMINATE. THERE IS A CONSTANT WARNING ON THE DASH THAT CAN'T BE CLEARED UNTIL IT IS SHUT OFF AND RESTARTED. RESTART WOULD CLEAR THE LIGHT. I HAVE TAKEN THE VEHICLE TO THE DEALER MULTIPLE TIMES AND THEY COULD NOT DUPLICATE THE PROBLEM M IT HAS SINCE GOTTEN WORSE AND HAPPENS EVERY TIME THE VEHICLE IS PUT IN REVERSE. OF COURSE IT IS OUT OF WARRANTY NOW BUT THIS IS A COMMON ISSUE AND HAS MULTIPLE COMPLAINTS ON MULTIPLE THREADS. THIS CAN EVENTUALLY LEAD TO RANDOM POWER LOSS ISSUES WHILE THE VEHICLE IS IN OPERATION. THIS IS A SEVERE SAFETY ISSUE AND NEEDS A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331562June 29, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
THE CAR HAS A SERVICE SHIFTER LIGHT ON AND ALL THE LIGHTS ON THE SHIFTER ARE LIT RED FOR EXAMPLE THE PARKING, REVERSE, DRIVE, NEUTRAL. THE CAR STARTED DRIVING REALLY ROUGH AND NOW THERE IS A RATTLING NOISE. BOUGHT THE CAR AROUND 1 MONTH AGO AND IT IS ALREADY GIVING PROBLEMS. THE CAR ONLY HAS 19,000 MILES AND WHEN I GOOGLED THE PROBLEM I SEE SEVERAL PEOPLE HAD THE SAME PROBLEM THEN THE DEALER FIXED THE PROBLEM CHARGING SOME PEOPLE BUT THE PROBLEM CAME BACK AS WELL AS CAUSING LEAKS OR OTHER PROBLEMS. THE VEHICLE WAS SITTING AT HOME THEN WHEN TURNED ON THE LIGHTS CAME ON AND THEN TURNED OFF THE LIGHTS WENT OFF A COUPLE TIMES BY RESTARTING THE ENGINE BUT NOW IT ALWAYS STAYS ON AS WELL AS CAUSES A RATTLING NOISE AS WELL AS VERY ROUGH DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331345June 28, 2020
UNKNOWN OR OTHER
SERVICE SHIFTER MESSAGE APPEARS AND ALL GEAR SHIFT LIGHTS TURN RED, SO NO IDEA WHAT GEAR I'M IN. MUST SHUT DOWN ENGINE AND RESTART, WHICH FIXES THE PROBLEM TEMPORARILY. SOMETIMES REQUIRES MULTIPLE RESTART ATTEMPTS BEFORE LIGHTS GO OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331018June 26, 2020
UNKNOWN OR OTHER
CONTINUALLY GETTING SERVICE SHIFTER WARNING WHILE DRIVING DOWN THE HIGHWAY AND THEN ALL GEARS LIGHT UP RED, FOR EXAMPLE, PDRN. I HAVE HEARD OF MULTIPLE PEOPLE HAVING THIS ISSUE AND HEARD THAT THE CAR MAY EVEN LOCK UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331050June 26, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
SERVICE SHIFTER MESSAGE APPEARS OUT OF NOWHERE AND JEEP SAYS THAT THIS IS NOT COVERED BY WARRANTY. I?VE SEEN MANY COMPLAINTS ABOUT THE SAME ISSUE AND WOULD REQUEST AN INVESTIGATION FOR A RECALL SINCE THIS SEEM TO BE A LIFE THREATENING SITUATION AND IT ALSO SEEMS THAT JEEP IS BOTH CARING THAT MUCH ABOUT IT. THEY SAY WE NEED TO CHANGE THE SHIFTER. CAR IS ONLY 3 YEARS OLD AND HAS ONLY 25K MILES. THIS IS HAPPENING VERY OFTEN NOW. AND TO HAVE THE CAR TURNED OFF AND THEN BACK ON IS NOT A SOLUTION TO ME AND MANY OTHER JEEP BUYERS. COMPLETELY DISAPPOINTED AND WOULD NEVER BUY A JEEP CHEROKEE AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331150June 26, 2020
POWER TRAIN, UNKNOWN OR OTHER
GETTING A SERVICE SHIFTER MESSAGE AND THE LIGHTS NEXT TO MY GEAR SHIFT ALL TURN RED. I CHECKED ONLINE AND IT SEEMS TO BE A JEEP CHEROKEE ONLY ISSUE AND A LOT OF PEOPLE WHO BROUGHT IT IN TO THE DEALER FOR REPAIR EITHER GOT THEIR CAR BACK WITHOUT THE ISSUE BEING RESOLVED OR THE DEALER DIDN'T KNOW HOW TO RESOLVE IT OR THE CAR CAME BACK IN WORSE CONDITION THAN BEFORE. THIS IS CLEARLY A JEEP CHEROKEE MANUFACTURING FAULT THAT NEEDS TO BE RESOLVED WITH A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330712June 25, 2020
POWER TRAIN
I WAS DRIVING AND ALL OF MY LIGHTS CAME ON PRND AND THEN SAID SERVICE SHIFTER. AFTER RESTARTING THE CAR THE WARNING GOES OFF. THERE ARE MANY COMPLAINTS ABOUT THIS AND WHEN YOU TAKE IT IN TO THE DEALER THEY CHARGE $180 TO DIAGNOSE AND THEN SAY THAT IT IS NOT THE ENGINE SO IT IS NOT COVERED UNDER WARRANTY. I HAVE LOOKED ONLINE AND THOUSANDS OF PEOPLE ARE HAVING THE SAME ISSUE. THIS NEEDS TO BE RESOLVED. I AM SCARED TO DRIVE MY CAR BUT DON'T HAVE $180 EVERY TIME THIS LIGHT COMES ON AND I'M NOT KNOWING WHAT GEAR I'M IN BECAUSE ALL OF THEM ARE HIGHLIGHTED. THIS HAS OCCURRED WHEN I WAS DRIVING ON THE HIGHWAY, TURNING DOWN THE STREET AND ALSO WHILE SITTING AT A STOP LIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330789June 25, 2020
ENGINE, UNKNOWN OR OTHER
MY JEEP HAS ABOUT 26,000 MILES ON IT, SINCE I'VE PURCHASED THIS VEHICLE BRAND NEW OFF THE LOT, IT HAS BEEN TOWED 6 TIMES FOR ENGINE FAILURE. MY ENGINE IS BURNING THE OIL, WITH OUT WARNING WHILE DRIVING, THE CAR SHUTS OFF. THE DEALER INSISTS THIS IS NORMAL, BUT IT IS NOT NORMAL FOR A CAR TO ABSORB OR BURN OIL. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11330902June 25, 2020
POWER TRAIN, UNKNOWN OR OTHER
SERVICE SHIFTER WARNINGS COME ON ALL THE TIME WHILE DRIVING. ALSO HARD KNOCK WHEN CAR IS SHIFTING GEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330426June 23, 2020
ELECTRICAL SYSTEM, POWER TRAIN
SERVICE SHIFTER MESSAGE COMES UP IN THE MESSAGE CENTER ON THE DASH, AND PRND LIGHTS UP RED WHEN VEHICLE IS IN MOTION. PULLING OVER AND TURNING THE ENGINE OFF SOMETIMES MAKES THE MESSAGE GO AWAY, OTHER TIMES IT PERSISTS. PROBLEM STARTED AT AROUND 11,000 MILES. HAPPENS RANDOMLY, AND DEALERS CANNOT REPLICATE THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329881June 21, 2020
UNKNOWN OR OTHER
JEEP CHEROKEE 2017 LAST MONTH AT ABOUT 28,000 I WAS DRIVING ON THE THRU WAY WHEN THE SHIFTER LIGHTS ALL LIT UP RED AND THE DASH SAID SERVICE SHIFTER. I PULL OVER, SWITCHED CAR ON AND OFF AND IT WAS FIXED. ONE MONTH LATER, MY CAR WAS SITTING IN PARK - I MOVED FROM MY PARKING SPOT TO A NEW ONE- PLACED JEEP IN PARK AND THEN NOTICED ALL OF THE LIGHTS RED ON THE SHIFTER AND THE DASH SAYING 'SERVICE SHIFTER'
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329930June 21, 2020
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
SHIFTER ERROR THEN TURNS OFF RANDOMLY. ESPECIALLY ON TURNS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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