Jeep Cherokee Complaints (1999)

366 consumer complaints on file.

#10235612July 24, 2008
EQUIPMENT:APPLIANCE:AIR CONDITIONER, EQUIPMENT
EVERY JEEP CHEROKEE (AROUND 1999 YEARS) HAVE NO AC. IT IS A CRIME TO SEE ALMOST EVERY JEEP CHEROKEE ON THE HIGHWAY WITH THEIR WINDOWS OPEN IN 95 DEGREE TEMPS. WE ARE TALKING THOUSANDS OF JEEP OWNERS! REPAIR COSTS ARE STAGGERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231464June 18, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE WINDOW REGULATORS IN BOTH THE FRONT WINDOWS OF MY 1999 JEEP CHEROKEE HAVE FAILED, AND I HAVE BEEN UNABLE TO FIND REPLACEMENTS. NO AUTO PARTS STORES HAVE THEM- THEY ARE ALL ON BACK ORDER INDEFINITELY, NO USED PARTS DEALERS HAVE ANY- TOO HIGH OF A DEMAND, I HAVE ALSO EXHAUSTIVELY SEARCHED ONLINE FOR THE PARTS WITH NO LUCK . SO I AM UNABLE TO HAVE MY VEHICLE INSPECTED DUE TO LACK OF PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219841March 2, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
AS MY HUSBAND AND I WERE ON OUR WAY TO A RELATIVES LAST WEEKEND, THE PASSENGER SIDE WINDOW LOWERED ON IT'S OWN. I TRIED TO ROLL IT UP WITH THE DRIVERS CONTROL, AND MY HUSBAND TRIED WITH THE PASSENGER CONTROL ( WHICH HAS NEVER WORKED WELL) BUT THE WINDOW JUST CONTINUED TO GO DOWN. I HAD MY SON LOOK AT IT AND HE TOOK EVERYTHING OFF INCLUDING DOOR PANEL, AND SPEAKERS, BUT HE WAS NOT FAMILIAR WITH JEEP WINDOWS AND COULD NOT DETERMINE HOW TO FIX IT. IN THE MEANTIME, I HAVE CHECKED OUT SOME WEBSITES ON THIS PROBLEM AND FOUND OUT THAT THIS IS AN ONGOING PROBLEM WITH JEEPS. NOW IT IS GOING TO COST ME BETWEEN $250.00 AND $600.00 TO REPAIR . PLEASE DO SOMETHING ABOUT THIS SO NO ONE ELSE WILL HAVE SUCH AN UNEXPECTED EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218058February 14, 2008
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
DOOR ON THE BACK OF JEEP (99) CLOSES DURING COOL (COLD) WEATHER AND YOU BUMP YOUR HEAD OR OTHER AREAS. THE PISTONS HOLDING THE DOOR OPEN DO NOT (AND HAVE NEVER) WORKED PROPERLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211603December 12, 2007
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL*THE CONTACT OWNS A 1999 JEEP CHEROKEE. WHILE DRIVING 45 MPH, THE VEHICLE BEGAN TO STALL. AFTER A FEW MINUTES, THE VEHICLE COMPLETELY SHUT OFF WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE SHOP FOR A DIAGNOSIS AND THE MECHANIC BELIEVED THE CAUSE OF FAILURE TO BE THE FUEL PUMP. THE COIL PACK WAS PREVIOUSLY REPLACED. THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR A DIAGNOSIS. HE WAS INFORMED OF A RECALL FOR THE INTAKE MANIFOLD. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203488September 19, 2007
SUSPENSION, STEERING, ENGINE AND ENGINE COOLING:COOLING SYSTEM, EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT, ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
WHILE DRIVING ON A HIGHWAY THE POSTED SPEED LIMIT, MY VEHICLE STARTED SHAKING UNCONTROLABLY AND I HAD TO GET OFF THE HIGHWAY TO STOP THE CAR SO THE SHAKING WILL STOP. I HAVE HAD A NUMBER PARTS REPLACED SUCH AS THE STEERING STABILIZER, AND THE STEERING ROD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196070July 11, 2007
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 1999 JEEP CHEROKEE. IN THE PAST, THE CONTACT NOTICED SMOKE COMING FROM THE HOOD OF THE VEHICLE. HE PANICKED AND CRASHED INTO A POLE AT 25 MPH. THE RADIATOR WAS REPAIRED. THE CONTACT RECEIVED A RECALL NOTICE FOR THE ELECTRICAL RADIATOR FAN. HE TOOK THE VEHICLE TO THE CHRYSLER DEALER, BUT THE VEHICLE IS NOW SMOKING AND UNABLE TO BE DRIVEN. THE DEALER STATED THAT THIS IS A NEW FAILURE AND THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE RECALL # WAS UNKNOWN. THE CURRENT MILEAGE IS 61,041 AND THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10184341March 6, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
I DROVE MY JEEP TO A HOME, PARKED IN THE DRIVEWAY, LEFT THE CAR RUNNING ABOUT 5-10 MINUTES. AS I WAS LOCKING THE DOOR LEAVING THE HOME I TURNED AND SAW THE JEEP GOING IN REVERSE TOWARD THE ROAD, I RAN TO THE JEEP TO TRY AND GET IN AND CONTROL THE JEEP, I SLIPPED UNDER THE VEHICLE AND IT RAN OVER BOTH MY LEGS. IT CAME TO A COMPLETE STOP ABOUT 30-50 FEET AFTER IT RAN ME OVER. I WAS TAKEN TO THE HOSPITAL, TREATED AND RELEASED. I HAVE NOT YET HAD THE CAR LOOKED AT BY A MECHANIC. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10172424November 1, 2006
SERVICE BRAKES, HYDRAULIC
MY BRAKES "FUSED" TOGETHER, AND I HAD TO DOWN SHIFT QUICKLY IN ORDER TO STOP. THE AUTO REPAIR SHOP SAID IT WAS CAUSED BY FAULTY BRAKE "KNUCKLES", AND THAT JEEP IS AWARE OF THE ISSUE, BUT DOES NOT FEEL IT IS A SAFETY ISSUE. MY CHILDREN WERE IN THE CAR, AND IT'S NOT A SAFETY ISSUE? *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164816August 7, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED WHILE DRIVING 50-60 MPH ON THE HIGHWAY DURING DRY ROAD CONDITIONS, THE STEERING WOULD NOT RESPOND TO STEERING INPUT. THERE WAS A NOISE AS IF SOMETHING FELL OFF OF THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALERSHIP WHERE IT WAS DETERMINED THE LOWER CONTROL ARM; LOWER BALL JOINTS SEPARATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164580August 5, 2006
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
GAS GAUGE FAILS PERIODICALLY. SPOKE TO DEALER, AND WAS TOLD IF IT IS NOT BROKE DON'T FIX IT. TRUCK FAILED TO START 4 DAYS AGO. HAS IT TOWED TO LOCAL GARAGE. I HAVE BEEN TOLD I HAVE A MAJOR ELECTRICAL PROBLEM, BUT TECH HAS NOT YET FIGURED IT OUT. JEEP ONLY HAS 52,000 MILES. NOW MIND YOU, SINCE I HAVE PURCHASED THIS JEEP IN 1999, IT HAS ONLY BEEN TO A CERTIFIED JEEP DEALER FOR ALL SERVICES. ALL RECOMMENDED WORK HAS ALWAYS BEEN COMPLETED. THIS WAS THE FIRST TIME I BROUGHT IT SOMEWHERE ELSE, BECAUSE I HAD TO GET IT TOWED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153165March 20, 2006
AIR BAGS:FRONTAL
THE LOCAL DEALERSHIP INFORMED ME THAT THE CLOCKSPRING (PART #56009071) RESPONSIBLE FOR AIR BAG DEPLOYMENT WAS NOT WORKING PROPERLY. THE ONLY INDICATION I HAD OF THIS WAS THAT THE CRUISE CONTROL STOPPED WORKING AS WELL. THE AIR BAG HAS NEVER DEPLOYED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145579December 19, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
DT: THE CONTACT'S HUSBAND PLACED THE VEHICLE IN PARK AND THEN STEPPED OUT WITH THE ENGINE STILL RUNNING. AFTER IT HAD BEEN SITTING FOR AWHILE IT BEGAN TO ROLL BACKWARDS. THE CONTACT REACHED OVER TO ASSURE IT WAS IN PARK. WHEN SHE WAS UNABLE TO STOP THE VEHICLE FROM THE PASSENGER SIDE SHE ALERTED HER HUSBAND WITH THE HORN. HE CAME IN THROUGH THE PASSENGER SIDE DOOR AND REACHED OVER TO ASSURE IT WAS IN PARK AS WELL. HE THEN TURNED THE IGNITION OFF AND TOOK THE KEYS OUT. THE VEHICLE STOPPED ONCE IT WAS IN THE ROAD. THE VEHICLE HAS NOT BEEN TO A MECHANIC FOR DIAGNOSIS AND THE MANUFACTURER HAS NOT BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132822August 15, 2005
ELECTRICAL SYSTEM
CAR ENGINE SHUT OFF, LOST ALL FUNCTIONS ON THE FREEWAY @ 80 MPH SHIFTED TO NEUTRAL WHILE COASTING AND RESTARTED, TRUCK IS AT DEALERSHIP TODAY IN ADDITION LOST THE ELECTRICAL FUNCTION TO BOTH DOORS IN DECEMBER OF 2004. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127728August 12, 2005
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
DT: CONTACT STATES THE LEFT REARVIEW MIRROR IS DISCOLORED TO A RUST COLOR AND FOGGING UP. THE CONTACT THOUGHT IT WAS A FINGERPRINT HE TRIED TO WIPE IT OFF, BUT IT WOULD NOT COME OFF. THE SERVICE DEALER WILL NOT REPAIR THE MIRROR DUE TO THE MILEAGE ON THE VEHICLE. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128676July 13, 2005
SEATS
DT: THE VEHICLE IS A 1999 JEEP CHEROKEE LAREDO. THE CONSUMER STATED THE DRIVER SEAT HAS BROKEN. THIS OCCURRED ON JUNE 20, 2005. THE DRIVER SEAT WOBBLES NOW. THIS OCCURRED UNDER REGULAR VEHICLE USAGE. THIS IS THE ONLY PROBLEM WITH THE VEHICLE AT THIS TIME. THE CONSUMER HAS CONTACTED THE DEALERSHIP AND STATES THAT THEY WANT 800 DOLLARS TO REPLACE THE SEAT. THE CONSUMER HAS NOT REPLACED THE SEAT AT THIS TIME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125405July 8, 2005
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
DT: CONSUMER WAS DRIVING ABOUT 45-50 MPH AND THE HOOD POPPED UP. THEY HAD OPENED THE HOOD THE NIGHT BEFORE, THEN THEY SHUT IT, AND MADE SURE BY TRYING TO LIFT THE HOOD. THE CONSUMER DROVE APPROXIMATELY 4 OR 5 MILES WHEN THE HOOD POPPED UP. THE CONSUMER STATED THE NIGHT BEFORE IT TOOK SEVERAL TRIES ATTEMPTS TO CLOSE THE HOOD. IT APPEARED THAT ALL THREE LATCHES FAILED. *AK THE WINDSHIELD WIPERS WERE DAMAGED AND IT OBSTRUCTED THE CONSUMERS VIEW. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124500June 28, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DT: DURING OPERATION OF VEHICLE AT HIGHWAY SPEED AT APPROXIMATELY 65 MPH THE POWER WINDOWS ACTED ERRATICALLY, AND SUBSEQUENTLY DROPPED INTO THE DOOR. DRIVERS SIDE WINDOW WAS OPEN. TOOK TO VEHICLE A MECHANIC, WHERE CONSUMER WAS TOLD THAT BOTH MOTORS WERE FAULTY/CORRODED, AND POORLY DESIGNED. THEY NEEDED TO BE REPLACED. BOTH MOTORS WERE REPLACED FOR OVER $500.00 THIS WAS A FAIRLY NEW VEHICLE. OWNER FELT THIS SHOULD NOT HAD HAPPENED. OWNER WAS CONCERNED THAT THIS OCCURRED AT HIGH SPEED. NO PROBLEMS WITH WINDOWS SINCE MOTORS WERE REPLACED. *AK *TT *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124696May 26, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
1999 JEEP GRAND CHEROKEE EXPERIENCING PROBLEMS WITH BAD ROTORS.*MR THE CONSUMER EXPERIENCED A SEVERE SHUDDER IN THE STEERING WHILE ATTEMPTING TO BRAKE AT SPEEDS OF 45 MPH. AS A RESULT THE ROTORS WERE REPLACED ON OCT 9, 2002. SHORTLY THEREAFTER THE ROTORS WENT BAD AGAIN AND WERE REPLACED ON MAY 8, 2003, JUNE 9, 2003, MAR 5, 2004 AND JUNE 2004. ON JULY 8, 2004 THE ROTORS WERE REPLACED WITH THE NEW UPGRADE PACKAGE AT THE CONSUMERS EXPENSE, HOWEVER 9 MONTHS LATER THE SEVERE SHUDDER RETURNED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119855May 4, 2005
SEATS
DRIVERS SEAT LEATHER IS SPLITTING ABOVE THE SEAT ADJUSTMENT BUTTONS; ABOUT 3 CRACKS ON SIDE OF SEAT HAS NOT REACHED THE PART WHERE THE DRIVER SITS, IS A JEEP GRAND CHEROKEE LIMITED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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