Jeep Cherokee Complaints (1997)

390 consumer complaints on file.

#10031931September 12, 2003
SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
WHILE APPLYING THE BRAKES THERE WAS A LOUD THUMPING NOISE DUE TO A LOOSE AXLE SHAFT THAT WAS ATTACHED TO THE BRAKING SYSTEM. THE AXLES WERE MIS-BUILT WITH DRUM GUIDE BOSS THAT WERE TOO SHALLOW. *AK JEEP HAD A TSB THAT DESCRIBED THE PROBLEM. THIS ALLOWED THE ENTIRE BRAKE ASSEMBLY TO MOVE ABOUT FREELY AND CAUSED A THUMP NOISE. A MECHANIC ADVISED THE CONSUMER THAT IF NOT CORRECTED, THE BRAKES MAY LOCK UP WITHOUT WARNING. JEEP REFUSED TO COVER THE REPLACEMENT COSTS. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886571September 4, 2003
SUSPENSION:FRONT:WHEEL BEARING
WHILE DRIVING THE WHEEL BEARING BROKE AND CAUSED THE RIGHT REAR WHEEL TO COME COMPLETELY OFF. *AK *SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10036836August 29, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
I READ ABOUT THE RECALL OF THE FUEL SENSOR FAILING ON YOUR SITE. I CALLED CHRYSLER AND WAS TOLD THAT IT WAS NOT FOR MY VEHICLE. I HAVE A 1997 JEEP CHEROKEE AND I HAVE THIS SAME PROBLEM. IT HAS BEEN ACTING UP FOR THE LAST 4 YEARS. I HAVE RAN OUT OF GAS 3 TIMES ON THE INTERSTATE ALONE AND HAVE HAD TO CALL A GARAGE TO BRING ME GAS. I DO NOT UNDERSTAND THAT IF THEY KNOW THAT THERE IS A PROBLEM THAT THEY DO NOT FIX IT. DO I HAVE ANY OTHER RECOURSE?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034295August 22, 2003
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE DRIVING VEHICLE ACCELERATES WITHOUT APPLYING GAS, CAUSING VEHICLE TO BE UNCONTROLLABLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029936August 15, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
CONSUMER RECEIVED A RECALL LETTER 97V194000 CONCERNING THE FUEL LEVEL, BUT DEALER DID NOT RECOGNIZE THE LETTER. *AK THE FUEL WAS NOT RELIABLE. THE DEALER ADMITTED THAT THERE WAS A RECALL, BUT SAID THAT THE CONSUMER'S VEHICLE WASN'T INCLUDED. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032405August 7, 2003
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE REVERSING , VEHICLE SUDDENLY ACCELERATED AT A VERY HIGH SPEED AND IMPACTED A TREE. *PH
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10030943August 6, 2003
TIRES:TREAD/BELT
DRIVERS SIDE FRONT TIRES TREAD CAME ENTIRELY OFF WHILE DRIVING AT ABOUT 65 MILES PER HOUR. TIRES ARE FIRESTONE WILDERNESS AT IIIS SIZE 30.5 X 9.5 X 15 LT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032089August 5, 2003
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
CONSUMER STATES THAT FUEL GAUGE IS NOT WORKING CORRECTLY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026534August 1, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
ABOUT 6 MONTHS AFTER THE CONSUMER PURCHASED THE VEHICLE IT STALLED AND FAILED TO RESTART. CONSUMER PUSHED VEHICLE TO THE NEAREST GAS STATION AND FILLED THE GAS TANK AND THE VEHICLE STARTED. THE GAS GUAGE READ 1/3. CONSUMER STATED THERE WAS A RECALL ON THE FUEL SENDING UNIT BUT, THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED. *AK *TS *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030528July 31, 2003
ENGINE AND ENGINE COOLING:ENGINE, FUEL SYSTEM, GASOLINE:DELIVERY
ENGINE STALLS WHEN FUEL LEVEL IS 1/2 TO 1/4 FULL, ESPECIALLY SO WHEN MAKING TURNS. THERE ARE DOZENS AND DOZENS OF OTHER JEEP CHEROKEE OWNERS WHOM I HAVE SPOKE TO THAT ALSO HAVE THIS PROBLEM. JUST VISIT ANY OF THE JEEP OWNERS INTERNET MESSAGE BOARDS SUCH AS JEEPFORUM.COM, JEEPSUNLIMITED.COM, OR JEEPIN.COM AND DO A SEARCH. YOU WILL FIND A SUPRIZING NUMBER OF RESULTS. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029474July 16, 2003
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
THE FUEL GAUGE READS OUT FALSE SIGNAL IF THE VEHICLE HAS A HALF OF TANK OR 3/4 OF TANK, WHILE TURNING LEFT VEHICLE WILL LOSE POWER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025862July 11, 2003
SEAT BELTS:FRONT:RETRACTOR
PART #5FM30LAZAG, SEAT BELT RETRACTOR FAILED TO OPERATE DURING AN ACCIDENT RESULTING IN THE PASSENGER HITTING THE WINDSHIELD. DEALER INDICATES THIS PART IS ON INDEFINITE BACK ORDER TO HIGH DEMAND. COMPLAINT FILED WITH CHRYSLER ON MAY 30, 2003 (REF 11309586). UNTIL TODAY, CHRYSLER HAS PROVIDED NO SERVICE OR EXPLANATION OF FAILURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026591July 3, 2003
VEHICLE SPEED CONTROL
THE VEHICLE WAS PARKED BUT RUNNING. WHEN THE DRIVER OPENED THE DOOR THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE CONSUMER REQUESTED REIMBURSEMENT FOR MEDICAL BILLS. *SCC *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10025000June 26, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
WHILE DRIVING, THE "MANIFOLD EXHAUST" CRACKED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021658June 26, 2003
VEHICLE SPEED CONTROL
THE VEHICLE WAS PARKED BUT RUNNING. WHEN THE DRIVER OPENED THE DOOR THE VEHICLE SUDDENLY ACCELERATED WITHOUT PRIOR WARNING. *NLM. *AK CONSUMER SUSTAINED INJURIES FROM BEING DRAGGED. *TT *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10024919June 25, 2003
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
WHILE DRIVING ENGINE OVERHEATED DUE TO FAULTY RADIATOR. DEALER NOTIFIED, AND DID NOT WANT TO HONOR EXTENDED WARRANTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024480June 19, 2003
ELECTRICAL SYSTEM:WIRING
WIRE HARNESS HAS BURN MARKS DUE TO EXCESSIVE HEAT FROM THE ENGINE. DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021662May 27, 2003
PARKING BRAKE
THE VEHICLE WAS PARKED WITH THE PARKING BRAKE ENGAGED WHEN THE VEHICLE SUDDENLY ROLLED AND WENT INTO A LAKE. *NLM. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10021666May 27, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING THE GEARS BECAME STUCK AND THE VEHICLE STARTED TO BLOW SMOKE. *NLM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020455May 22, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE ANTI-LOCK BRAKE SYSTEM WAS INOPERATIVE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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