Jeep Cherokee Complaints (2015)

1,794 consumer complaints on file.

#11278667November 7, 2019
ENGINE
MY 2015 JEEP CHEROKEE LATITUDE HAS STALL OUT 3 TIMES ON ME WHILE DRIVING ON BUSY HIGHWAYS. I TOOK THE VEHICLE IN FOR REPAIR AND WAS TOLD THIS PARTICULAR ENGINE CONSUMES OIL AT A FAST RATE AND WITHOUT ANY WARNING, WHEN LOW, WILL STALL UNEXPECTEDLY. NO WARNING, NO OIL PRESSURE GAUGE ALERTS, CAR SIMPLE STALLS. I AM AFRAID THE VEHICLE WILL STALL AND ME AND ANY OCCUPANT WILL BE KILLED OR SERIOUSLY INJURED. I HAVE NOTICE THE SAME COMPLAINT NUMEROUS TIMES ON LINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278723November 7, 2019
POWER TRAIN
SO I HAVE 2 DIFFERENT ISSUES WITH MY TRANSMISSION. FIRST ISSUE IS WHEN YIELDING ( NOT STOP) ILL GIVE MY JEEP GAS, IT FEELS AS THOUGH IM IN NEUTRAL AND MY ENGINE RPM GOES UP WONT MOVE, ALL OF A SUDDEN IT'LL FIND ITSELF PEEL OUT AND TAKE OFF AFTER ABOUT 3 SECONDS OR SO. SECONDLY WHEN COMING FROM A COMPLETE STOP TAKING OFF ONCE THE JEEP GETS TO ABOUT FOURTH OR FIFTH GEAR OR SO THE RPM GETS TO ABUT 3,000 BEFORE SWITCHING TO NEXT GEAR IT MAKES THIS HUGE KNOCK SOUND AND IT FEELS LIKE I JUST HIT A HUGE POT HOLE. BOTH THESE ISSUES ARE INTERMITTENT. BUT ITS REALLY SCARY WHEN HAPPENS WITH ON COMING TRAFFIC. IT HAPPENS ON CITY STREETS AND HIGHWAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278422November 6, 2019
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 45 MPH WITH THE CRUISE CONTROL ENGAGED, THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL SEVERAL TIMES IN ORDER TO SLOW DOWN AND DISENGAGE THE CRUISE CONTROL. THE CONTACT STATED THAT THE FAILURE OCCURRED AT LEAST TEN TIMES WITHIN A SIX MONTH PERIOD. THE VEHICLE WAS TAKEN TO BOB BAKER JEEP (5555 CAR COUNTRY DR, CARLSBAD, CA 92008), BUT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278119November 4, 2019
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
SINCE PURCHASING 2015 JEEP CHEROKEE IT HAS BEEN MORE AT THE DEALERS THAN MY HOME. IT HAS BEEN A NIGHTMARE, PROBLEMS WITH TRANSMISSION, SENSORS, AND RADIO ETC. IT HAS BEEN REPLACED NUMEROUS TIMES FOR SUBSTANTIAL DEFECTS AND IT CONTINUES TO DO SO. THIS FALLS UNDER THE LEMON LAW. IT'S GETTING TO THE POINT I AM SEEKING AN ATTORNEY, IF MY WARRANTY IS NOT EXTENDED AND THIS IS NOT FIX AT NO CHARGE TO ME. LAST NIGHT THE JEEP STOP IN THE MIDDLE OF THE FREEWAY ALMOST CAUSED AN ACCIDENT WITH WARNINGS OF (SHIFT TO P THEN DESIRED GEAR) AND SERVICE AIRBAG SYSTEM. THIS IS MY LIFE YOU ARE PLAYING WITH, FOR YOU'RE ON GOING DEFECTS. I AM A LOYAL JEEP CUSTOMER. I HAVE A JEEP WRANGLER, JEEP COMPASS AND SEBRING CHRYSLER. ALL I AM ASKING IS FOR MY PIECE OF MIND AND NOT WORRY ABOUT PAYING FOR ANYTHING WHEN I HAVE A DEFECTED AND IT'S NOT SAFE TO DRIVE. PLEASE RESPOND AND SOLVED THIS PROBLEM ASAP. THANKS AGAIN AND HAVE A BLESS DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278184November 4, 2019
ELECTRICAL SYSTEM, POWER TRAIN
CHECK SHIFTER MESSAGE. WHILE DRIVING. ALL THE LIDHTS ON THE CONSOLE LIGHT UP. (P.R,N,D,S ) INTERMITTENET PROBLEM AND SEEMS TO BE WEATHER RELATED (TEMPERATURE CHANGE), THE DEALER HAS FLASHED THE COMPUTER SO THE CHECK ENGINE LIGHT WILL NOT COME ON OR REGISTER A CODE. THIS HAS BEEN GOING ON NOW FOR OVER A YEAR. DEALER CAN'T DUPLICATE THE PROBLEM.THE VEHICLE IS NOW OUT OF WARRANTY. CURRENTLY AT 27300 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277371October 31, 2019
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE ATTEMPTING TO MAKE A TURN, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED THREE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. STEVENS CREEK CHRYSLER JEEP DODGE RAM (4100 STEVENS CREEK BLVD, SAN JOSE, CA 95129, (408) 248-1800) WAS CONTACTED BY PHONE AND A DIAGNOSTIC APPOINTMENT WAS SCHEDULED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271028October 25, 2019
POWER TRAIN, UNKNOWN OR OTHER
CAR WENT INTO ' LIMP' MODE. TRACTION CONTROL WENT OFF, MESSAGE, 4-WHEEL DRIVE IS NOT AVAILABLE. MY CAR LOST POWER AND I HAFT TO USE MANUAL MODE TO SHIFT. DEALER STATED , THAT EVEN THOUGH I GAVE THEM THE TROUBLE CODES, THEY COULD NOT DUPLICATE PROBLEM. SERVICE SHIFTER, LIGHT CAME ON BUT WHEN I RESTART IT GOES AWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271114October 25, 2019
POWER TRAIN
WHEN I AM DRIVING ON THE STREET I ALWAYS FEEL A JERKING WHEN I ACCELERATE AFTER BRAKING. WHILE DRIVING ON THE HIGHWAY OR EXPRESSWAY WHEN I ACCELERATE I NOTICE A JERK AND WHEN I DECELERATE MY CAR SHAKES AND VIBRATES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270672October 24, 2019
ENGINE, UNKNOWN OR OTHER
MY GAS CAP LIGHT HAS BEEN ON FOR 2 YEARS. I APPARENTLY AM THE ONLY ONE WITH THIS ISSUE AND HAVE BEEN TOLD THERE IS NOTHING THAT CAN BE DONE AS THEY NEED A FLASH TO RESET THE MOTHERBOARD. IN THE MEANTIME TO RULE THINGS OUT I HAD TO HAVE THE VAPOR TEST DONE AND REPLACE THE GAS CAP WHICH OF COURSE SOLVEE NOTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270573October 24, 2019
UNKNOWN OR OTHER
CAR TRANSMISSION SEEMS TO BE FAULTY. WHEN ACCELERATING IT WOULD STOP RISING IN RPM AND SPEED AND AFTERWARDS WOULD KICK BACK AND MAKE A NOISE LIKE SOMETHING HITTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270367October 23, 2019
SERVICE BRAKES
WHILE I WAS DRIVING HOME FROM SCHOOL, THE "SERVICE PARKING BRAKE" LIGHT CAME UP ON THE DASH. I PULLED OVER AND TURNED OFF THE ENGINE AND TURNED IT BACK ON. THE LIGHT DID NOT COME BACK ON, SO I DIDNT THINK IT WAS AN ISSUE. TWO DAYS LATER I GOT INTO MY CAR AND TURNED ON THE ENGINE AND THE LIGHT CAME ON AGAIN. THIS TIME I WAS NOT ABLE TO REMOVE THE EMERGENCY PARKING BRAKE. I HAD TO SEARCH ONLINE AND FOUND OUT THAT THE PARKING BRAKE AUTOMATICALLY COMES OFF IF YOU PUT YOUR SEAT BELT ON AND PUT THE VEHICLE INTO D OR R. SINCE THIS HAPPENED THE LEVER TO REMOVE THE PARKING BREAK WOULD NOT WORK AT ALL. EVERY TIME I PRESSED THE BUTTON, IT SAID SERVICE PARKING BRAKE. I ALSO READ ONLINE THAT A TSB WAS ISSUED FOR THIS PROBLEM. THE PROBLEM WAS THAT THE PARKING BRAKE MODULE IN THE REAR, AS WELL AS THE HARNESS NEEDED TO BE REPLACED SINCE IT WAS CORRODED. HOW WOULD SOMETHING THAT IS IN THE REAR OF THE VEHICLE, HIDDEN BEHIND THE SIDE PANELS GET CORRODED AND HAVE THE OWNER BE RESPONSIBLE FOR DAMAGES IF THIS IS SOMETHING THAT SHOULD BE PLACED IN A LOCATION WHERE IT CANNOT GET WET OR CORRODED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270541October 23, 2019
UNKNOWN OR OTHER
CAR SHIFTS REALLY HARD AND THEN, TODAY WHEN DRIVING IN THE MIDDLE OF THE ROAD WITH MY TODDLER IN THE CAR MY CAR SHUT OFF AND SAID SHIFT TO PARK . FINALLY TURNED BACK ON .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269977October 21, 2019
POWER TRAIN, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
CAR SEEMS TO DOWN SHIFT, SHIFT INTO NUETRAL, SHIFT OR JUMP OUT OF GEAR. SERVICE SHIFTER LIGHT KEEPS COMING ON.HAS HAPPENED WHILE VEHICLE WAS IN MOTION ON A CITY STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269795October 20, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
I WAS DRIVING DOWN THE FREEWAY WHEN ANOTHER DRIVER ALERTED ME THERE WAS A SMALL FIRE COMING FROM UNDER MY CAR. I PULLED OVER INTO AN EMPTY LOT AND WHEN I LOOKED UNDER THE CAR I SAW FLAMES FROM UNDER THE VEHICLE. I STEPPED BACK AND WITHIN MINUTES THE ENTIRE FRONT ENGINE WAS CONSUMED WITH FLAMES.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11269567October 19, 2019
POWER TRAIN
DURING NORMAL OPERATION THE VEHICLE WILL SHIFT VERY HARD AT INITIAL ENGAGEMENT OF THE POWER TRAIN AND SOMETIMES AFTER REACHING 4TH OR 5TH GEAR. THE VEHICLE LUNGES FORWARD VERY HARD. THE SOME TIMES CAUSE A MAJOR WHIPLASH ACTION ON THE PASSENGER. SITTING AT A LIGHT THE POWER TRAIN WILL NOCK HARD WHEN ENGAGING THE GEARS, ALSO AFTER REACHING ABOUT 10MPH IT SEEMS TO MISS A GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269442October 18, 2019
POWER TRAIN
DRIVING 55 ON RURAL HIGHWAY, TRANSMISSION MESSAGE APPEARS. CAR WOULD NOT DOWNSHIFT OR UP SHIFT. PULLED INTO A DRIVEWAY AND TURNED THE CAR OFF. ISSUE SEEMED TO GO AWAY AND GET ME TO MY DESTINATION. UPON MY RETURN TRIP ISSUE ALSO RETURNED 4 MORE TIMES. THIS IS A HUGE SAFETY RISK, HAD THIS HAPPENED WHILE TURNING ON SOME OF OUR ROADS IT COULD EASILY CAUSE A VERY BAD ACCIDENT. CAR HAS HAD ISSUES BEFORE WITH SERVICE SHIFT MESSAGES, AS WELL AND A SLEW OF OTHER ISSUES DOCUMENTED BY THE DEALER. ALL TO DO WITH POWERTRAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268641October 15, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
WE BOUGHT A 2015 JEEP CHEROKEE IN 2016 AND WITHOUT BEING TOLD OF THE ISSUES WITH THE TRANSMISSIONS ISSUES. WE HAVE HAD OUR JEEP IN THE SHOP FOUR TIMES WITH TRANSMISSIONS ISSUES OF SHIFTING HARD AND NOW GOING INTO NEUTRAL WHEN IN DRIVE AND THE BRAKES GOING HARD AND THE JEEP COMING TO A STOP. THE ANIT SLIDE HAS NOW CAME ON AND THE JEEP SHAKES . THE UPDATES CAME ONE DAY WHEN I WAS GETTING ONTO THE HIGHWAY GOING 65 MPH AND THE JEEP WENT TO 30 MPH WITH MY GRANDKIDS IN THE CAR AND TWO DISELS ONE BEHIND ME BLOWING THE HORN BECAUSE HE ALMOST HIT ME AND ONE TO THE SIDE OF ME. MY HUSBAND WAS COMING HOME FROM A DR VISIT AGAIN THE JEEP WENT INTO A NEUTRAL STATE WHILE IN THE DRIVE POSITION AND THE JEEP STOPPED AND HE WAS ALMOST HIT THEN THE JEEP JERKED AND WENT INTO GEAR SO HE WENT INTO A SHOPPING CENTER AND HAD TO STOP AND KILL THE JEEP AND RESTART THE JEEP TO MAKE THE JEEP RESTART JUST TO GET IT HOME. IT WENT BACK TO THE SHOP THAT NIGHT! WE HAVE HAD THE JEEP IN THE SHOP FOR HARD SHIFTING WHEN TAKING OFF AND NOW IT IS HARD SHIFTING WHEN TAKING OFF AND DOWN SHIFTING, ANTI SLIDE RANDOMLY COMES ON, BRAKES ARE NOT PROPERLY STOPPING THE CAR. GO TO THE DEALER WHERE WE BOUGHT IT AND THEY ONLY OFFERED $7500 FOR IT WHEN WE OWE $15, 000 AND THIS IS SO RIDICULOUS. CALLED JEEP AND AWAITING A CALL, THEY STATED THEY HAVE TO CALL THE DEALER. IN THE MEAN TIME I HAD TO BUY ANOTHER CAR BECAUSE OURS IS TO UNSAFE TO DRIVE! THE JEEP IS STICKING IN GEAR AND THE TAC METER IS STAYING ON 3 OR 4. THEN WHEN YOU TURN THE JEEP OFF AND TURN IT BACK ON IT MAY OR MAY NOT WORK. WE HAVE BACKED IT OUT OF OUR DRIVEWAY AND PUT INTO DRIVE AND IT SHIFTS SO HARD INTO FIRST AND SECOND GEAR. NOW SINCE THE LAST TIME WE PICKED IT UP FROM THE SHOP THE JEEP HAS NOW STARTED LOOSING POWER WHEN YOU ATTEMPT TO DRIVE. WE HAVE PARKED THE JEEP AND DECIDED IT ISN'T SAFE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268286October 14, 2019
ENGINE, POWER TRAIN
AUTOMATIC START/STOP SYSTEM DOESN'T ALWAYS ENGAGE. THE TRANSMISSION STAYS IN 3RD GEAR AFTER COMING TO A STOP AT A STOP SIGN OR TRAFFIC LIGHT AND THE CAR HAS HIGH REVOLUTIONS AND JERKS UNIT IT DOWN SHIFTS TO 1ST GEAR WHEN THE GAS PEDAL IS PRESSED. CAUSING HESITATION IN ENGINE AND PUTTING ME AND MY FAMILY IN CLOSE CALLS FOR ACCIDENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268333October 14, 2019
POWER TRAIN
3-4 MONTHS AFTER PURCHASING MY 2015 JEEP CHEROKEE SPORT I GOT A "SERVICE SHIFTER SOON" MESSAGE AND ALL THE LIGHTS ON THE GEAR SHIFT LIT UP. I HAD THE CAR TOWED TO A DEALER AND THEY "FIXED" THE PROBLEM UNDER WARRANTY. NOW, OUT OF WARRANTY, THE SAME MESSAGE AND LIGHTING OF THE GEAR SHIFT LIGHTS IS HAPPENING AGAIN. IT USUALLY HAPPENS RIGHT AFTER STARTING BUT HAS HAPPENED WHILE DRIVING A COUPLE OF TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268214October 13, 2019
EXTERIOR LIGHTING
FIRST THE JEEP COULD NOT MOVE WHEN WE TURN ON THE ENGINE IS ON, WE TOOK IT TO THE DEALER AND THEY FIXED THAT PROBLEM SAYING IT NEEDED A BATTERY. WE LET THEM PUT THE BATTERY IN AND TOOK IT HOME, NEXT WE GET IN THE CAR TO GO SOMEWHERE, TURN ON THE IGNITION, AND A WARNING MESSAGE APPEARED ON THE DASH BOARD SAYING LOW BEAM HEAD LIGHT OUT WE CHECKED THE LIGHTS ON THE JEEP AND THEY DID NOT COME ON, THE HIGH BEAM OR THE LOW BEAM. THIS SOUNDS LIKE AN ELECTRICAL PROBLEM TO ME AND THAT IS WHY I THINK IT SHOULD BE A RECALLED VEHICLES, ALSO, THIS CAR IS LIKE NEW BECAUSE WE HAVE NOT BEEN ABLE TO DRIVE IT MUCH BECAUSE OF THE PROBLEMS WE HAVE HAD FROM IT. WHEN A CAR IS RUNNING AND CANNOT MOVE WE KNOW THAT IS A TRANSMISSION PROBLEM, NOW THIS! PLEASE HELP US NOW!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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