Jeep Cherokee Complaints (2000)

369 consumer complaints on file.

#10443350January 10, 2012
SEATS
TL* THE CONTACT OWNS A 2000 JEEP CHEROKEE. WHILE PARKED, THE CONTACT NOTICED THAT THE METAL RAIL FOR THE FRONT DRIVER SIDE SEAT WAS FRACTURED, CAUSING THE SEAT TO SLIDE BACKWARD. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTS. THE CONTACT ADDED A BOLT IN ORDER TO HOLD THE SEAT IN PLACE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436504November 20, 2011
SEATS
SEAT BRACKET ON DRIVERS SIDE SEAT COMPLETELY BROKE, SEAT WIGGLES AND MOVES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434345November 5, 2011
AIR BAGS
AIR BAG LIGHT STARTED TO COME ON AND OFF INTERMITTENTLY. ON THE SECOND DAY IT CAME ON AND STAYED ON. ON THE SECOND DAY I ALSO NOTICED NO HORN AND NO CRUISE CONTROL. ALL INDICATIONS ARE THAT IT IS THE CLOCK SPRING. EMAILED CHRYSLER TO SEE IF IT WAS A RECALL OR SAFETY COVERED ITEM. THEY STATED NO THAT THE ENTIRE COST TO REPLACE IT WILL BE MINE $300 PLUS DOLLARS. FROM MY UNDERSTANDING CHRYSLER IS HAVING PROBLEMS WITH A LOT OF CLOCK SPRINGS. I FEEL THEY SHOULD COVER THIS ITEM AS IT IS NOT AN ITEM THAT SHOULD FAIL THAT EASILY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424099September 7, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE SHE WAS DRIVING INTERMITTENTLY. SHE NOTICED THAT ALL THE GAUGES ON THE INSTRUMENT PANEL WOULD ALSO DECREASE. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423953September 6, 2011
SEATS
THE DRIVER SEAT BROKE IN THE REAR RIGHT CORNER AND FRONT LEFT CORNER AND NOW THE SEAT LEANS BACK AND IS NOT DRIVABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422491August 29, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2000 JEEP CHEROKEE CLASSIC. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE IDLING. THE VEHICLE WAS TAKEN TO A PRIVATE MEHCANIC AND THE MECHANIC REPLACED THE CRANK SHAFT POSITIONING SENSOR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 134,000 AND THE CURRENT MILEAGE WAS 134,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415930July 26, 2011
WHEELS:LUGS/NUTS/BOLTS/STUDS
2000 JEEP CHEROKEE. UNIT #1 WAS TRAVELING EASTBOUND ON THE OHIO TURNPIKE WHEN THE LEFT FRONT WHEEL CAME OFF. THE WHEEL TRAVELED ACROSS THE ROADWAY AND BOUNCED OVER THE CONCRETE WALL AND STRUCK UNIT#2. *LN ACCORDING TO THE POLICE REPORT, THE LEFT FRONT WHEEL AND TIRE CAME OFF THE VEHICLE, THE LEFT FRONT FENDER AND LEFT FRONT ROTOR WERE DAMAGED AND THE STUDS WERE STRIPPED AND BROKEN OFF. (OHIO TRAFFIC CRASH REPORT # 10-0383-90)*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10399696May 9, 2011
SEATS
I WAS DRIVING MY 2000 JEEP CHEROKEE SPORT ON THE HIGHWAY GOING 55MPH WHEN MY DRIVERS SEAT WENT BACK UNEXPECTEDLY ALMOST CAUSING ME TO GET INTO AN ACCIDENT. (THE PROBLEM WAS THE FRONT FRAME OF THE SEAT JUST SNAPPED, THIS SEEMS TO BE A COMMON ISSUE I HAVE JUST FOUND OUT THAT HAS BEEN GOING ON FOR A WHILE, JEEP SHOULD DO A RECALL ON THESE AS THIS IS VERY DANGEROUS AND I COULD HAVE GOTTEN KILLED). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384336February 24, 2011
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2000 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE HAD BEEN REPAIRED ACCORDING TO RECALL 02V104000 (FUEL SYSTEM, GASOLINE: FUEL INJECTION SYSTEM: INJECTORS). THE CONTACT STATED THAT AFTER THE REPAIR, THE VEHICLE BEGAN MAKING A SQUEALING NOISE WHEN SHE LIFTED HER FOOT OFF THE ACCELERATOR PEDAL. THE CONTACT STATED THAT THE FAILURE OCCURRED WHEN THE VEHICLE BEGAN TO BECOME WARM. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT THEY COULD HEAR THE NOISE BUT COULD NOT DETERMINE FROM WHERE IT WAS COMING. THE FAILURE MILEAGE WAS 148,000 AND THE CURRENT MILEAGE WAS 152,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373694January 1, 2011
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
200 JEEP CHEROKEE SPORT BLEND DOOR FAILURE CAUSES HEAT AND AC TO STOP WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371819December 20, 2010
SEAT BELTS
THIS REPORT IS BEING SUBMITTED BY A CHILDREN'S HOSPITAL ON BEHALF OF A PATIENT FAMILY. A 10 YEAR OLD PATIENT WAS RIDING IN THE BACK SEAT OF A 2000 JEEP CHEROKEE WHEN FAMILY WAS INVOLVED IN A CRASH AT APPROXIMATELY 60 MPH. PATIENT AND FAMILY REPORT THAT THE SEAT BELT IN HER SEATING POSITION 'POPPED' OPEN AT THE BUCKLE AT THE TIME OF IMPACT. ACCORDING TO PATIENT AND FAMILY THE SEAT BELT WAS PROPERLY BUCKLED PRIOR TO THE CRASH. PATIENT SUSTAINED INJURIES REQUIRING HOSPITALIZATION THAT ARE NOT EXPECTED TO RESULT IN LONG TERM DISABILITY. PATIENT'S 4 YEAR OLD SIBLING WAS ALSO BUCKLED IN A BOOSTER SEAT IN THE BACK SEAT; THIS SEATBELT REMAINED BUCKLED AND THE SIBLING WAS UNINJURED. *TR
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10358614October 1, 2010
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2000 JEEP CHEROKEE SPORT. THE CONTACT STATED THAT WHENEVER THERE WAS MOISTURE IN THE AIR, THE BRAKES BECAME RESISTANT AND JOLTED THE VEHICLE. THE VEHICLE WOULD COME TO A SUDDEN STOP; HOWEVER, SHE FELT THAT SHE WOULD HIT THE WINDSHIELD IF SHE DID NOT HAVE A SEAT BELT ON. SHE NOTICED THE FAILURE EVERY TIME THERE WAS MOISTURE IN THE VEHICLE. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED AT THE TIME OF THE COMPLAINT. THE CONTACT CALLED THE MANUFACTURER WHO REFERRED HER TO NHTSA. THE CURRENT MILEAGE WAS APPROXIMATELY 126,000. THE FAILURE MILEAGE WAS APPROXIMATELY 124,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357094September 23, 2010
AIR BAGS, LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM, SEATS
2000 JEEP CHEROKEE SPORT AIRBAG WARNING LIGHT ILLUMINATES RANDOMLY AND REPEATEDLY. NOT RELATED TO ACTUAL AIRBAG DEPLOYMENT. IT MAY RENDER AIRBAG UNUSABLE. DANGEROUS CONDITION. COMMON CONSUMER COMPLAINT. ALL PASSENGER WINDOW ACTUATOR SWITCHES ARE UNUSABLE. WINDOWS WILL ONLY WORK AT DRIVER PANEL. SAFETY ISSUE IF PASSENGERS HAVE TO OPEN WINDOWS.VERY COMMON CONSUMER COMPLAINT. OBD ERROR CODES ARE INACCURATE (ESPECIALLY WHEN APPLYING TO EMISSION CONTROL SYSTEMS P0441, P0442). DIAGNOSIS OFTEN LEAD TO UNNEEDED REPAIRS AND COSTLY REPLACEMENT OF SENSORS AND COMPUTER WITHOUT CAUSE. COMMON CONSUMER COMPLAINT. DRIVER SEAT SUPPORT STRUCTURE BREAKS. EVEN WHEN DRIVEN ONLY IN ORDINARY DRIVING CONDITIONS AND NOT STRESSED UNUSUALLY. MUST BE REWELDED OR REPLACED. SEAT IS NO LONGER STRUCTURALLY SAFE. COMMON CONSUMER COMPLAINT ALL OF THESE ARE DESIGN ISSUES AND NOT SERVICE/MAINTENANCE RELATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351866August 25, 2010
SEATS
DRIVER SIDE FRONT SEAT BROKE OFF THE FRAME! NEVER HAS THIS HAPPENED BEFORE TO ME. NOW I HAVE TO GET IT WELDED OR BUY A NEW SEAT. IT RIPPED RIGHT OFF THE FRAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349750August 16, 2010
ELECTRICAL SYSTEM
I HAVE A 2000 JEEP CHEROKEE, THAT WHENEVER IT HITS A BUMP ON THE ROAD, THE GAUGES START TO DIE. FIRST THE AIRBAG LIGHT , THEN THE ENGINE LIGHT COME ON. AFTER THAT THE ODOMETER DIES, SO I HAVE NO IDEA HOW FAST I AM GOING. SOMETIMES ALL THE GAUGES FAIL. WHEN I HIT ANOTHER BUMP ON THE ROAD EVERYTHING GOES BACK TO NORMAL. I TRIED TO HAVE THIS FIXED, BUT UNFORTUNATELY THIS IS A COMMON PROBLEM FOR JEEP AND CHRYSLER, MY MECHANIC LOOKED THERE IS NOTHING WRONG WITH THE DASH. IT IS SOMEWHERE IN THE CABLES, USUALLY IT TAKES CHRYSLER A COUPLE OF DAYS(HE TOLD ME FROM HIS EXPERIENCE, FROM HIS OTHER CUSTOMERS) AND THEY CAN'T GUARANTEE THAT THEY EVEN FIND THE FAULTY WIRE. AND EVEN AFTER THEY "FIND THE PROBLEM" MOST LIKELY IT WILL COME BACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343383July 15, 2010
SEATS
WE OWN A 2000 JEEP CHEROKEE SPORT WITH APPROX. 155,000 MILES. WE BOUGHT IT USED 02/2004. SOMETIME IN JUNE 2010, JUST A COUPLE OF WEEKS PRIOR TO INCIDENT, THE DRIVER SEAT BEGAN TO MAKE A NOISE WHILE SITTING IN IT, DURING ACCELERATION, AND BRAKING. WE COULD NOT FIND THE SOURCE OF ANNOYING NOISE AND JUST HOPED IT WOULD GO AWAY. ON FRIDAY, JULY 9, 2010 WHEN MY HUSBAND WENT TO DO ERRANDS AND SAT IN THE SEAT HE SAID IT FELT ODD AND THE NOISE WAS GONE. HAPPY THE NOISE WAS GONE HE WENT ABOUT HIS BUSINESS. WHEN I GOT INTO THE JEEP ON SUNDAY, JULY 11, 2010 I NOTICED THE SEAT WAS WOBBLING. I GOT OUT AND LOOKED UNDER THE SEAT. I FOUND THE PROBLEM....WHERE THE SEAT ATTACHES TO THE SEAT ADJUSTER THE METAL HAD RIPPED ALMOST COMPLETELY THROUGH AT THE RIGHT FRONT BOLT. WHILE SITTING IN THE SEAT IT ROCKS FROM FRONT LEFT TO RIGHT REAR. THE SITUATION CALLS FOR IMMEDIATE ACTION ON OUR PART TO GET IT FIXED. WE ARE OBTAINING INFORMATION (TIME AND COST TO FIX AND AMOUNT OF TIME WITHOUT A VEHICLE-IT'S THE DRIVER SEAT NOT PASSENGER) ON WELDING, NEW SEAT, OR REPLACEMENT FROM JUNKYARD. I AM NOT EXCITED ABOUT WANTING TO USE ANOTHER JEEP SEAT AS I FEAR SAME ISSUE WILL OCCUR. THIS IS OUR ONLY VEHICLE. WE DO NOT GO MUDDING, FOUR WHEELING, MOUNTAIN CLIMBING, OFF ROADING WITH IT. WE DON'T LIVE NEAR A BEACH OR TAKE IT TO THE COASTLINE IN ORDER FOR HIGH SALT CONCENTRATION IN AIR TO BE A FACTOR. YES WE LIVE IN THE MIDWEST BUT SALT FROM SHOES CANNOT REACH THIS PART. OF THE SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339728June 23, 2010
SEATS
2000 JEEP CHEROKEE SPORT, 4.0 6 CYL, 4 DOOR. CURRENTLY 168,000 MILES. REPLACED FRONT DRIVERS SIDE SEAT 3 TIMES, SINCE I PURCHASED NEW. SEAT BREAKS UNDER NORMAL USE. HUGE SAFETY ISSUE . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320632March 18, 2010
SEATS
FRONT SEAT BROKEN, NORMAL USE, APPARENTLY COMMON. WILL BE DANGEROUS IN ACCIDENT WITH NO BACK SUPPORT. 2000 JEEP CHEROKEE SPORT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308645February 11, 2010
AIR BAGS, ELECTRICAL SYSTEM:HORN
2000 JEEP CHEROKEE CLOCK SPRING ASSEMBLY HAS FAILED. AIR BAG AND HORN WILL NOT WORK. CHRYSLER STATE COST TO REPAIR $249 +. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300136January 18, 2010
SEATS
AS I WAS ACCELERATING FROM A STOP I HEARD A LOUD CRACK AND THE DRIVERS SIDE FRONT SEAT BROKE FROM THE BASE MOUNT. THE SEAT BROKE AT ONE CORNER BUT DID NOT COME TOTALLY SEPERATED. IF IT HAD TOTALLY BROKEN FREE IT COULD HAVE CAUSED A MAJOR ACCIDENT AS I WAS IN HEAVY TRAFFIC WHEN IT BROKE. I HAVE NOT YET FIXED THE ISSUE AND PLAN TO DO THE REPAIRS MYSELF. THIS SOUNDS LIKE A VERY COMMON PROBLEM FOR MY MAKE AND MODEL BASED ON INTERNET FORUMS AND I AM VERY DISAPPOINTED THAT CHRYSLER HAS NOT INITIATED A SAFETY RECALL FOR THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Cherokee