Jeep Cherokee Complaints (2018)

688 consumer complaints on file.

#11384980December 26, 2020
UNKNOWN OR OTHER
AT 26,000 MILES ON MY 2018 JEEP CHEROKEE TRAILHAWK, THE SERVICE SHIFTER LIGHT CAME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384653December 23, 2020
ENGINE, UNKNOWN OR OTHER, BACK OVER PREVENTION: WARNINGS
ALL THE ENGINE OIL LEAKED OUT OF THE CAR AND STARTED TO SMOKE WHILE I WAS IN MOTION AND THE ENGINE LIGHT CAME ON BUT WAS PERFECTLY FINE AT FIRST. I DO NOT KNOW WHAT HAD HAPPENED BUT MY ENGINE IS NOW MESSING UP AND I ALMOST GOT IN A CAR ACCIDENT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11384718December 23, 2020
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
SERVICE SHIFTER LIGHT, R,P,N,D, ALL LIGHTS TURN RED. HAPPENED MONTHS AGO AT 36,300 MILES, DIDN'T HAPPEN FOR A MONTH THEN CAME BACK. NOW COMES ON EVERY COUPLE WEEKS, SOMETIMES MULTIPLE TIMES IN A ROW. TURN CAR OFF AND BACK ON THE LIGHTS GO OFF. HAPPENS AT INTIAL START UP AND WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384501December 22, 2020
POWER TRAIN
THE SHIFTER KEEP SAYING THAT IT NEEDS TO BE SERVICED THE CAR ONLY HAS 30,000 MILES ON IT . I HAVE SPOKEN WITH OTHER JEEP OWNERS AND THEY SAY THAT THEY HAVE HAS THE SAME ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384542December 22, 2020
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
WE WERE TRAVELING IN OUR 2018 JEEP CHEROKEE LATITUDE AND AT A RED LIGHT, THE CAR JUST TURNED OFF. WE HAD TO SIT FOR AWHILE AND THEN RESTART IT BY PUTTING ON THE BRAKE AND SOME OTHER THING. WE REPLACED THE BATTERY AND IT RAN FOR ABOUT 20 MINUTES. THEN, IT STOPPED WHILE WE WERE AT A RED LIGHT AGAIN! IT ONLY RESTARTED AFTER REPLACING THE BATTERY TWICE. WE AREN'T SPENDING MONEY ON A NEW BATTERY UNTIL WE KNOW EXACTLY WHAT'S WRONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384015December 18, 2020
ELECTRICAL SYSTEM, ENGINE
I HAVE TAKEN MY VEHICLE TO THE DEALERSHIP TWO TIMES FOR THE CHECK ENGINE LIGHT THAT HAVE REPLACED THE BLOWER THE FILTERS AND SO ON. EVERY TIME THE AC OR HEAT COMES ON THE CAR STARTS SHAKING AND JERKING WHILE IN TRAFFIC. THE YESTERDAY WHILE DRIVING BACK IN TO POST THE VEHICLE STARTED JERKING WHILE IN MOTION AND THE CHECK ENGINE LIGHT CAME ON. I HAVE SPENT A TILE OF ABOUT 700-800$ ON THIS PROBLEM AND IT SEEMS TO BE SOMETHING THAT THE DEALERSHIP CAN NOT FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383905December 17, 2020
POWER TRAIN
WHILE DRIVING AT 55MPH, MY JEEP GAVE "SERVICE SHIFTER" AND REDUCED POWER. ALL SHIFTER LIFTS WHERE LITE. I PULLED OVER AND CALL MY DEALER, THEY ADVISED ME TO TURN OFF ENGINE FOR 2 MINUTES AND RESTART MY JEEP, THIS SHOULD CLEAR IT. THIS WAS AT 34,000. IT DID CLEAR IT. IT HAPPEN AGAIN AT 35,900 MILES AND I DID WHAT I WAS TOLD THE FIRST TIME.. HAPPEN AGAIN AT 37,500 MILES, FINALLY GOT DEALER TO LOOK AT IT AND NOW THEY SAY I NEED A NEW BEZELS, HARNESS AND SHIFTER. I HAVE READ THIS HAS HAPPEN TO 1,000S OF OTHERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383827December 16, 2020
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
MY CAR WENT DEAD WHILE DRIVING. TOOK TO THE SHOP AND SAID THERE WAS A "SOFTWARE UPDATE/RECALL" THAT CAUSED THE CAR TO USE MORE OIL THAN NORMAL AND I WAS DRIVING WITH NO OIL!!!!! THIS "RECALL" UPDATE HAD BEEN RELEASED "6 DAYS AGO" PER MY DODGE/CHRYSLER DEALERSHIP. WHY IS THIS RECALL NOT HERE? SOUNDS VERY STRANGE TO ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378314December 7, 2020
ELECTRICAL SYSTEM, POWER TRAIN
SERVICE SHIFTER LIGHT CAME ON ON DASH AFTER I STARTED MY JEEP, ALSO ALL THE RED LIGHTS NEXT TO THE SHIFTER WERE LIT UP. WOULD NOT TURN OFF UNTIL RESTARTING THE VEHICLE. HAVE READ MANY JEEP OWNERS HAVING THE SAME ISSUE WITH THEIR CHEROKEES. SHOULD BE RECALLED AND FIXED BY JEEP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378134December 6, 2020
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
I CONTINUE TO GET A SERVICE SHIFTER ISSUE. VEHICLE HAS 13,000 MILES ON IT. THIS IS A KNOWN PROBLEM ACROSS MULTIPLE YEARS OF CHEROKEES. DEALERSHIP SAID IT WAS A BATTERY PROBLEM BUT AFTER A NEW BATTERY, I STILL RECEIVE THE WARNING. WARNING CAME ON WHILE PARKED, JUST AFTER STARTUP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377865December 4, 2020
ELECTRICAL SYSTEM
MY CAR IS SHOWING "CHECK SHIFTER" MESSAGE AFTER ONLY 11,000 MILES. ALL THE SHIFTER LIGHTS TURN ON RED. IT HAPPENED WHEN I TURNED ON MY CAR TO PUT IN GEAR AND HAS BEEN COMING ON MORE AND MORE LATELY. USUALLY STAYS ON WHEN I FIRST START AND DOESNT SHUT OFF UNTIL I TURN OFF AND RESTART VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377751December 3, 2020
UNKNOWN OR OTHER
WHILE DRIVING THE SERVICE SHIFTER LIGHT CAME ON. I PULLED OVER AND SHUT THE VEHICLE OFF. WHEN I STARTED MY VEHICLE THE NOTICE WAS GONE BUT RETURNED SEVERAL DAYS LATER. WHEN I GOOGLE WHAT A SERVICE SHIFTER WAS I SAW ALOT OF COMPLAINTS BY OTHER JEEP OWNERS. I THOUGHT I SHOULD ADD MY COMPLAINT TO THE LIST. I HAVE HAD MY VEHICLE FOR A LITTLE OVER A YEAR. I SHOULD NOT BE HAVING THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376273November 25, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
SERVICE SHIFTER ALARM, ALL LIGHTS ON GEAR SHIFTER LIGHT UP. GOES AWAY WHEN VEHICLE TURNED OFF AND RESTARTED. CAME BACK ON LESS THAN A WEEK LATER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376334November 25, 2020
POWER TRAIN
TRANSMISSION IS SHIFTING VERY HARD RANDOMLY WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376248November 24, 2020
ENGINE
CAR BURNS OIL AT AN EXCESSIVE RATE-POURING IN ABOUT A QUART PER WEEK. IF IT GETS TOO LOW (EVEN BEFORE SUGGESTED OIL CHANGE MILEAGE) THE ENGINE SHUTS OFF WHILE DRIVING. NO WARNING OR INDICATOR LIGHTS. THE ENTIRE ENGINE SHUTS OFF WHILE YOU ARE DRIVING DOWN THE ROAD. CURRENTLY HAPPENED 3 TIMES TO ME-OIL WAS LOW EACH TIME. VERY SCARY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375809November 22, 2020
POWER TRAIN
WHILE DRIVING SERVICE SHIFTER WARNING CAME ON AND ALL LIGHTS ON SHIFTER WERE LIT. THIS HAPPENED AROUND 37;600 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375489November 20, 2020
ELECTRICAL SYSTEM
WAS DRIVING AND VEHICLE STOPPED MOVING. PULLED OVER AND SERVICE ELECTRICAL THROTTLE CONTROL CAME ON. FINALLY GOT THE VEHICLE TO DRIVE. CHECK ENGINE LIGHT IS ON NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375603November 20, 2020
ENGINE, POWER TRAIN, STEERING
THE CAR RANDOMLY SHUT OFF WHILE I WAS AT A LIGHT. IT HAS DONE THIS SEVERAL TIMES AND IT IS VERY DANGEROUS. I ALMOST GOT REAR ENDED. THERE HAS BEEN SEVERAL COMPLAINTS ABOUT THIS. IT WAS IN MOTION ONCE AND THE WHEEL LOCKED UP. BUT IT WAS A VERY SLOW MOTION. SECOND TIME I WAS TAKING OFF FROM A STOP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375159November 17, 2020
UNKNOWN OR OTHER
SERVICE SHIFTER MESSAGE APPEARED WHILE DRIVING TODAY AND GEAR SHIFT LIGHTS ARE ALL RED P, R, N, D. THE SERVICE SHIFTER MESSAGE WOULD NOT DISAPPEAR BLOCKING THE SPEEDOMETER READING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374802November 16, 2020
ELECTRICAL SYSTEM
ELECTRONIC THROTTLE CONTROL LIGHT CAME ON- THIS HAS HAPPENED THREE TIMES, ONCE WHILD DRIVING AND TWICE WHEN STARTING THE CAR AND IT WAS IN PARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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