Jeep Cherokee Complaints (1998)

399 consumer complaints on file.

#10684141February 18, 2015
ENGINE
TL* THE CONTACT OWNS A 1998 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 10 MPH, THERE WAS A SUDDEN DECREASE IN ENGINE RPMS AND ALL OF THE GAUGES REGISTERED AT ZERO. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 300,000. UPDATED 4/13/15*CN THE BCM WAS REPLACED. HOWEVER, THE PROBLEM CONTINUED. UPDATED 04/21/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681970February 8, 2015
SUSPENSION
THE RIGHT SIDE OF THE JEEP HIT A SMALL BUMP IN THE ROAD AND THE ENTIRE FRONT OF THE CAR BEGAN TO OSCILLATE AT HIGH SPEED. THE ONLY WAY TO MAKE IT STOP WAS TO SLOW DOWN ON THE HIGHWAY DURING TRAFFIC. I HAD TO SLOW DOWN TO APPROXIMATELY 30 MILES PER HOUR. AFTER THE OSCILLATION STOPPED WE BEGAN TRAVELLING AGAIN AND GOT UP TO 55 MPH AGAIN. A SMALL BUMP IN THE ROAD WAS HIT AND SAME SITUATION OCCURRED. THIS VEHICLE HAS A COMPLETELY STOCK SUSPENSION SYSTEM AND WE'VE ONLY OWNED IT FOR APPROXIMATELY 2 YEARS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671740January 12, 2015
STRUCTURE:BODY, SUSPENSION, AIR BAGS, EXTERIOR LIGHTING
I WAS ON MY WAY TO WORK HEADED SOUTH ON I-69 IN FORT WAYNE, INDIANA. I HAD JUST PASSED THE INDIANA STATE ROAD 14 UNDERPASS WHEN A SEMI TRUCK TIRE AND RIM (THE WHOLE THING) CAME OFF A SEMI TRUCK AND ROLLED ACROSS THREE LANES OF TRAFFIC WHERE MY JEEP HIT IT. IT HIT THE FRONT PASSENGER SIDE OF MY JEEP. DIRECTLY IN THE FRONT BUT THE RIGHT HALF OF THE BUMPER/FRONT END. THE TIRE THEN WENT UNDER MY CAR WHERE IT FORCED ME TO SLIDE IN TO THE CEMENT MEDIAN IN THE MIDDLE OF THE HIGHWAY HITTING MY DRIVER SIDE FRONT BUMPER AT ABOUT 35 MILES AN HOUR OR SO. MY AIRBAGS DID NOT DEPLOY. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10640634October 1, 2014
ELECTRICAL SYSTEM
AIR BAG LIGHT COMES ON AND ALL GAUGES STOP WORKING-- PRESSING HARD ON THE FACE OF THE GAUGE CLUSTER OR SMACKING THE TOP OF THE DASH RESTORES EVERYTHING.. OWNED IT FOR 4 YEARS AND PREVIOUS OWNER SAID THEY EXPERIENCED IT BEFORE ME.. NOW IT HAS STARTED A NEW ADDITIONAL PROBLEM, "CHECK GAUGES" LIGHT COMES ON AND VOLT METER PEGS TO THE RIGHT AT 19 VOLTS. SMACKING DOESN'T HELP THIS, IT JUST GOES AWAY IN A FEW MILES... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637606September 19, 2014
STRUCTURE:BODY
LOCAL JEEP DEALER KEY - MOLINE, IL) FURTHER DAMAGED MY VEHICLE WHILE ATTEMPTING TO INSTALL SAFETY RECALL N45/NHTSA 13V-252. THE REAR BUMPER ATTACHING STUDS WERE TWISTED OF THE FRAME WHILE PREPARING TO INSTALL THE (RECALL REQUIRED) TOW HITCH TO IMPROVE PROTECTION OF FUEL TANK FROM A REAR END COLLISION. THE SAFETY OF MY VEHICLE HAS BEEN FURTHER DEGRADED - KEY DEALERSHIP HAS CONTACTED CHRYSLER - HOWEVER, NO SOLUTION HAS BEEN PRESENTED TO ME TO DATE. MEANWHILE, I DO NOT FEEL SAFE TRANSPORTING MY FAMILY IN SUCH AN UNSAFE VEHICLE WITH A LOOSE AND RATTLING BUMPER! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631070September 5, 2014
ENGINE
TL* THE CONTACT OWNS A 1998 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE SHUT OFF AND RESTARTED INDEPENDENTLY AS THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS REPAIRED. THE REPAIRS WERE UNKNOWN BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 146,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626649August 20, 2014
STRUCTURE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 1998 JEEP CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER WAS CONTACTED AND EXPLAINED THAT THEY WERE NOT AWARE OF WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619411August 6, 2014
TIRES, TIRES:TREAD/BELT
I NOTICED MY TIRE KEPT GOING FLAT AND WHEN I LOOKED AT IT THE TREAD WAS SPLIT ALL AROUND THE CIRCUMFERENCE OF THE TIRE, THE TIRE IS A UNIROYAL LIBERATOR A/T 225 75 R15. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608615July 7, 2014
VEHICLE SPEED CONTROL, POWER TRAIN
TL* THE CONTACT OWNS A 1998 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THERE WAS A SUDDEN ACCELERATION AND THE BRAKE PEDAL FAILED TO RESPOND AS A RESULT THE CONTACT CRASHED INTO A TREE. A POLICE REPORT WAS FILED AND THE CONTACT SUSTAINED NO INJURIES. THE VEHICLE WAS TOWED AND HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10567470March 5, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
IN JUNE 2013 A SAFETY RECALL NUMBER N45/NHTSA 13V-252 WAS MADE FOR MY VEHICLE. I GOT NOTICE THAT THE PARTS WERE NOT AVAILABLE. IT IS NOW MARCH 2014, 9 MONTHS SINCE THE SAFETY RECALL AND I HAVE YET TO HAVE THE CORRECTION ON MY VEHICLE MADE! HOW LONG DOES IT TAKE TO GET THE PARTS THEY NEW? HOW LONG CAN THEY DRAG THEIR FEET AT THE POSSIBLE EXPENSE OF SOMEONE'S LIFE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566109February 26, 2014
SEATS
A DRIVERS SEAT FRAME WELD HAS FAILED, CAUSING THE SEAT TO BECOME UNSTABLE. THIS PROBLEM IS WELL DOCUMENTED ON THIS MAKE AND MODEL OF VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563899February 11, 2014
SERVICE BRAKES
THE BUTTON AND SPRING POPPED OUT OF THE EMERGENCY BRAKE LEVER UPON APPLICATION OF THE BRAKE. IT APPEARS THERE MIGHT HAVE BEEN MANY SIMILAR INCIDENTS AND POSSIBLE NHTSA INCIDENT NUMBER APPLIED FOR EARLIER MODEL YEARS. THAT NUMBER 95RV172000 WAS OBTAINED VIA INTERNET SEARCH OF JEEP OWNER WEBSITES AND COMMERCIAL AUTOMOTIVE MAGAZINE INFORMATION. THE EMERGENCY BRAKE IS INOPERABLE WITHOUT THE RELEASE BUTTON, HOWEVER, AT THIS TIME THE BRAKE IS IN THE RELEASED POSITION AND VEHICLE IS DRIVABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515181June 5, 2013
FUEL/PROPULSION SYSTEM
A RECALL BASED ON 37 FATAL ACCIDENTS OVER THE COURSE OF 20 YEARS, INVOLVING MILLIONS OF CARS AND BILLIONS, POSSIBLY TRILLIONS, OF MILES DRIVEN IS ABSURD. IT IS MORE LIKELY THAT A PERSON WOULD BE STRUCK BY LIGHTNING THAN DYING IN A FIRE CAUSED BE A CAR CRASH. I WOULD BE WILLING TO BET THAT THERE ARE AT LEAST TEN OTHER CARS WITH A SIMILAR INCIDENCE OF FIRE AND FATALITY AFTER A CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509685April 26, 2013
SUSPENSION
RECENTLY I HAVE NOTICED THAT AT SPEEDS OF AROUND 50-60 MPH MY JEEP CHEROKEE BEGINS TO VIOLENTLY SHAKE WHEN BRAKES ARE APPLIED OR AFTER PASSING OVER A BUMP. WHILE RESEARCHING THIS ONLINE I HAVE DETERMINED THAT IT IS SIMILAR TO OTHER COMPLAINTS THAT ARE BEING CHARACTERIZED AS "DEATH WOBBLE." THIS IS A VERY DANGEROUS CONDITION AND APPEARS TO BE DIRECTLY CONTRIBUTED TO FAULTY FRONT END COMPONENT DESIGN ON JEEP CHEROKEES/WRANGLERS. I HAVE FOUND THAT IF I AM NOT BRACED AND PREPARED FOR THIS, THAT THIS COULD EASILY ESCALATE INTO A VERY UNSAFE CONDITION RESULTING IN A POSSIBLE ACCIDENT/CRASH. WHILE RESEARCHING ONLINE, IT APPEARS THAT THIS IS A VERY COMMON CONDITION AMONG JEEP OWNERS. THANK YOU FOR YOUR TIME AND CONSIDERATION ON THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504857March 28, 2013
SEATS
I NOTICED MY SEAT LEANING TO THE SIDE. LOOKING UNDER THE SEAT, I SAW WHERE THE METAL RAILS ON THE BOTTOM OF THE SEAT, WHERE IT ATTACHED TO THE FLOOR MOUNT, TO HAVE COMPLETELY BROKEN AWAY FROM THE BOLTS. I NOW HAVE A ROCKING DRIVERS CHAIR. IT IS DIFFICULT TO DRIVE LAYING ON YOUR BACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477562September 24, 2012
AIR BAGS
1998 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO BLINKING AIRBAG LIGHT *TGW THE CONSUMER WAS INFORMED THE CLOCKSPRING NEEDED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455791April 19, 2012
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, STRUCTURE:BODY:DOOR, POWER TRAIN:AUTOMATIC TRANSMISSION, FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK
I JUST FOUND OUT I HAVE A CRACKED MANIFOLD, MY DRIVER SIDE DOOR HAS BROKEN PUT A NEW PART IN IT AND NOW THAT IS BROKEN,I HAVE ALSO HAD TO PUT A NEW TRANSMISSION IN IT WITH ONLY 148,000.00 MILES. IN 2006 I HAD TO FIX THE GAS TANK BECAUSE IT WAS BROKEN TOO. IS THIS NOT A RECALL PROBLEM????? ANY OF THESE, I HAVE HAD THE JEEP SINCE 2000 AND I BOUGHT IT WHEN IT HAD 20,000 MILES ON IT. PLEASE HELP BECAUSE THIS IS 2012 AND I ONLY HAVE 156,000 MILES ON IT NOW. THANK YOU. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395142April 7, 2011
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 1998 JEEP CHEROKEE. THE CONTACT STATED THAT THE INSTRUMENT PANEL WOULD ONLY OPERATE SPORADICALLY. THE VEHICLE WAS TAKEN TO THE DEALER BUT NOT REPAIRED. THERE WERE NO RECALLS FOR THE FAILURE AND THE MANUFACTURER ADVISED TAKING THE VEHICLE TO THE DEALER FOR DIAGNOSTICS AND/OR REPAIRS. THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 150,000. UPDATED 05/03/11*LJ UPDATED 05/16/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380861February 6, 2011
ELECTRICAL SYSTEM
MY 1998 CHEROKEE CLASSIC IS HAVING THE SAME ISSUES AS MANY OTHER COMPLAINTS I HAVE READ. THE ISSUES INVOLVE THE SPEED AND TACH GAUGES DROPPING TO ZERO, THE REST OF THE DASH GAUGES NOT RESPONDING FROM WHATEVER POSITION THEY ARE IN WHEN REST OF GAUGES GO SOUTH, THE "IDIOT" LIGHTS DON'T WORK, AND THE WRETCHED AIRBAG LIGHT LUMINATES THE WHOLE TIME ALL THIS OTHER STUFF IS GOING ON. THE SPEED IS NOT A FACTOR. IT CAN HAPPEN AT ANY SPEED, EVEN WHEN I FIRST START THE VEHICLE. IT CAN HAPPEN ONCE IN A WHILE TO SEVERAL TIMES IN A MILE, CUTTING IN AND OUT. THIS PROBLEM HAS BEEN GOING ON EVEN LONGER THAN WHAT I LISTED. FEBRUARY OF LAST YEAR IS WHEN IT STARTED BEING MORE THAN A ONCE IN A WHILE, SPORADIC ISSUE. BEFORE THEN, IT HAPPENED LESS THAN 10 TIMES, SINCE OWNING THE VEHICLE LATE 2007. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374013January 3, 2011
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INSTRUMENT PANEL NOT RESPONDING AFTER PASSING SELF DIAGNOSTIC TEST ALL FUSES WERE CHANGED AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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