Jeep Cherokee Complaints (2018)

688 consumer complaints on file.

#11402829March 13, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
BOUGHT IT 6WEEKS AGO THE NEXT DAY THE SERVICE GEAR SHIFTER LIGHT CANE ON PULLING OUT MY DRIVEWAY AT 6 AM LATER THAT EVENING IT CAME ON AGAIN DRIVING TO THE GROCERY STORE .. A COUPLE OF DAYS LATER IT CAME ON AGAIN .. IT COMES ON RANDOMLY AND ALL THE LIGHTS ON THE GEAR SHIFT ARE LIT UP RED .. I HAVE TO TURN MY JEEP OFF AND ON TO MAKE THE LIGHTS TO GO BACK TO NORMAL AND TAKE THE SERVICE GEAR SHIFTER NOTIFICATION OFF .. IT EVEN COMES ON WHILE DRIVING DOWN THE HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399335March 5, 2021
POWER TRAIN
SERVICE SHIFTER WARNING ON DASH. I'VE ALREADY HAD THIS SUPPOSEDLY REPLACED UNDER WARRANTY ONCE AND THE LIGHT HAS BEEN COMING BACK ON AGAIN. EVIDENTLY, THIS IS AN ONGOING PROBLEM FROM WHAT I'M SEEING AND IT WOULD BE NICE IF JEEP OWNERS DIDN'T HAVE TO CONTINUE TO SUFFER THE CONSEQUENCES OF THE MANUFACTURER'S SHORT COMINGS. THIS IS GETTING RIDICULOUS. JUST HAD TO HAVE MY OIL RECALL ADDRESSED BECAUSE THEY CLEARLY CAN'T BUILD CARS PROPERLY. A RECALL WOULD BE FABULOUS SO WE DON'T HAVE TO KEEP FORKING OUT MONEY ON THINGS WE SHOULDN'T HAVE TO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398588March 1, 2021
ENGINE
I HAVE OIL LEAKING FROM BETWEEN THE ENGINE AND CYLINDER HEAD WHICH HAS LEAKED ENOUGH TO COAT THE ENGINE BLOCK AND IS ALSO LOSING COOLANT. DEALER DIAGNOSED AS A SEEPAGE SAYS IS NORMAL AND SAYS CHRYSLER WON'T FIX IT. SO ACCORDING TO CHRYSLER YOUR 2.4 ENGINE IS SUPPOSED TO LEAK AND BURN OIL. THIS IS A FIRE HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397656February 24, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
WHILE DRIVING ABS, CHECK ENGINE, PARKING BRAKE LIGHT UP. BRAKES START TO SHAKE LIKE IF A TIRE IS SLIPPING BUT ITS NOT. STEERING WHEEL GETS STIFF. TRANSMISSION SHIFTS VERY HARD, ALL SYMPTOMS GO AWAY IF THE CAR IS WARM SOMETIMES. ITS IMPOSSIBLE TO PREDICT WHEN IT WILL START DOING ALL OF THESE SYMPTOMS AT ONCE. WE HAVE NOT TAKEN THE VEHICLE UP TO HIGH SPEEDS UNTIL WE TAKE IT TO GET CHECKED OUT BY THE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396049February 13, 2021
POWER TRAIN
THE "SERVICE SHIFTER" DISPLAY COMES ON INTERMITTENTLY DURING STARTUP AND WHEN PULLING IN TO A PARKING AREA. THE VEHICLE HAS TO BE PLACED IN PARK, SHUT OFF AND THEN RESTARTED. HAD THE VEHICLE CHECKED AND NO ODB CODE SHOWN IN MEMORY AND HAVE BEEN TOLD THAT THIS IS A COMMON OCCURRENCE BY OWNERS BUT DEALERS CLAIM TO HAVE NO KNOWLEDGE OF THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395782February 11, 2021
ENGINE
CAR TURNS OFF WHILE DRIVING. NO MAINTENANCE INDICATION ON DASH. I CHECK THE OIL AND THERE IS NO OIL EVEN AFTER A RECENT OIL CHANGE. ALL MAINTENANCE HAS BEEN WITH THE SAME DEALERSHIP CAR SERVICE. THIS HAS OCURRED 5 TIMES SINCE PURCHASE. CAR SERVICE TEAM HAS CHANGED MAINTENANCE FREQUENCY TO EVERY 1300 MILES TO MONITOR OIL CONSUMPTION BUT HAVE NOT DETERMINED ROOT CAUSE. AGAIN, THIS HAS HAPPENED WHILE DRIVING (ALL 5 TIMES) ON CITY STREETS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395547February 10, 2021
ELECTRICAL SYSTEM, LANE DEPARTURE: WARNING, ENGINE
MY SENSORS ONLY WORK SOMETIMES, MY KEY FOB ONLY WORKS WHEN IT WANTS. IT'S STARTING TO HAVE ISSUES. MY JEEP STOPPED WORKING ON THE HIGHWAY ALL OF A SUDDEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395665February 10, 2021
POWER TRAIN
THE SERVICE SHIFTER LIGHT CAME ON AT 74,000 MILES AND AGAIN AT 77,000 MILES WHILE IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389617January 23, 2021
POWER TRAIN
SERVICE SHIFTER ILLUMINATES ON DASH AND ALL AUTO TRANSMISSION GEARS ON SHIFTER ILLUMINATE. OCCURS WHEN CAR IS IN MOTION. HAS OCCURRED MULTIPLE TIMES IN PAST WEEK. SEARCH OF INTERNET SHOWS THIS IS VERY COMMON AMONG THESES VEHICLES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389426January 22, 2021
POWER TRAIN
DISPLAY INDICATES "SERVICE SHIFTER" AND ALL LIGHTS ON GEAR SELECTOR ARE LIT (PRND). THIS OCCURRED AT 30,000 MILES (CODE U1465 AND P1C86-1D) AND WAS SERVICED BY THE DEALER. DEALER REPLACED THE SHIFTER. ISSUE IS REOCCURRING AT 50,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389174January 21, 2021
ENGINE
SINCE WE BOUGHT IT NEW, IT HAS STALLED WHEN TURNING (USUALLY LEFT) WHEN THE OIL LEVEL GETS LOW. I HAVE TAKEN IT TO THE DEALERSHIP WHERE THEY HAVE TOLD ME THAT I SHOULD HAVE TO PUT OIL IN IT FREQUENTLY AND THAT THE ENGINE SHUTTING OFF IS A SAFETY MECHANISM. THE PROBLEM IS, THERE IS NO INDICATION THAT THE OIL LEVEL IS LOW. SO UNLESS I KEEP TRACK OF HOW MANY MILES I HAVE DRIVEN, THE JEEP WILL JUST QUIT ON ME. I HAVE DEALT WITH THE ISSUE UNTIL RECENTLY WHEN I CAME WITHIN INCHES OF GETTING SLAMMED ON MY PASSENGER DOOR BECAUSE I STALLED IN THE MIDDLE OF THE ONCOMING TRAFFIC. IF A LOW OIL LIGHT CAME ON, I WOULD OBVIOUSLY HAVE MORE OIL PUT IN, BUT I GET NO WARNING AT ALL. IT JUST QUITS. USUALLY IN THE MIDDLE OF THE ROAD. THE ENCLOSED PICTURES ARE OF WHEN I HAD TO PUT OIL IN IT IN NOVEMBER. THE LAST EPISODE OF ALMOST GETTING HIT HAPPENED ON JAN 16.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389207January 21, 2021
POWER TRAIN
I HAVE A 2018 JEEP CHEROKEE. THE SERVICE SHIFTER KEEPS COMING ON AND ALL THE GEAR SHIFT LIGHTS ARE LIT UP. THE CAR WILL STALL OR COMPLETELY STOP OPERATING WHEN THIS OCCURS. IT OCCURS WHEN I AM DRIVING IN CITY TRAFFIC, HIGHWAY TRAFFIC OR STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388982January 20, 2021
UNKNOWN OR OTHER
KEEPS THROWING CODE SERVICE SHIFTER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388452January 16, 2021
POWER TRAIN
SERVICE SHIFTER WARNING COMES ON VERY OFTEN WHILE DRIVING VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387455January 11, 2021
ELECTRICAL SYSTEM
ATTEMPTED TO ACTIVATE THE ELECTRONIC RANGE SELECT (ERS) WHILE DRIVING. IMMEDIATELY, ALL OF THE PRNDL LIGHTS ILLUMINATED RED AND THE DASH DISPLAYED THE MESSAGE "SHIFTER SERVICE". MOVING THE SHIFTER BACK TO FULLY AUTOMATIC DID NOT CLEAR THE ERROR OR THE PRNDL LIGHTS. I STOPPED THE VEHICLE, TURNED IT OFF, THEN RESTARTED THE ENGINE AND THE ERROR CLEARED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387264January 9, 2021
UNKNOWN OR OTHER
I WAS IN DRIVE AND SITTING AT A LIGHT, I HEARD A DING AND SAW THE SERVICE SHIFTER WARNING HAD COME ON. WHEN I LOOKED DOWN AT THE SHIFTER ALL THE GEARS WERE LIT UP RED INSTEAD OF JUST THE GEAR I WAS IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386709January 5, 2021
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
ON 12/15/20 I DROVE LESS THAN 1 MI. DOWNHILL, STOPPED AT THE STOP SIGN & THE ENGINE QUIT & BATTERY LIGHT CAME ON. ENGINE RESTARTED ABOUT 5 MIN. I WAS LOW ON GAS, SO GAS WAS ADDED & I FILLED TANK. THE ENGINE QUIT THE NEXT DAY AT THE SAME SPOT. IT RESTARTED AFTER A FEW TRIES. THE BATTERY INDICATOR SHOWED IT HAD A CHARGE & OIL WAS GOOD. REPEAT STALLING AT SAME SPOT ON 12/24/20 AND ON 1/2/2021. VERY CONCERNING AS I WAS STUCK IN THE MIDDLE OF THE STREET AND COULD EASILY BE HIT. I HAD 27,000 & CURRENTLY HAVE 35693 MILES. THIS VEHICLE WAS SERVICED BEFORE I GOT IT AND IS TOO NEW TO BE HAVING PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386072January 2, 2021
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
AFTER OWNING MY BRAND NEW 2018 JEEP CHEROKEE FOR A FEW MONTHS, I TURNED ON MY VEHICLE AND THE SERVICE SHIFTER WARNING CAME ON IN MY DASH AND ALL THE LIGHTS ON MY SHIFTER LIT UP. I CALL THE DEALERSHIP AND THEY TOLD ME TO BRING IT IN, SO I TOOK IT AND WHEN I TURNED THE CAR OFF, THE MESSAGE NO LONGER APPEARED. THE DEALERSHIP TOOK THE VEHICLE FOR DIAGNOSTIC TESTING AND IT SAID IT CAME BACK FINE. UPON GETTING MY CAR BACK, IT WAS RANDOMLY SHOWING THE SERVICE SHIFTER MESSAGE AGAIN SO I TOOK IT BACK TO THE DEALERSHIP TWO MORE TIMES FOR THE SAME ISSUE AND THEY STATED THAT THEY COULDN'T DUPLICATE THE ISSUE AND SO NOTHING WAS FIXED. I HAVE NOW OWNED THE VEHICLE FOR 3 YEARS AND THEY REFUSE TO FIX THE STILL APPEARING ISSUE. NO CHECK ENGINE LIGHT APPEARS BUT I FEAR THAT WHATEVER IS CAUSING THE WARNING TO APPEAR MAY CAUSE ISSUES. I HAVE READ THAT MANY MANY OTHERS HAVE HAD THE SAME ISSUE AND THE DEALERSHIP WOULDN'T DO ANYTHING. ALL THREE TIMES I TOOK MY VEHICLE IN, IT WAS UNDER WARRANTY AND THEY WOULDN'T DO ANYTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386123January 2, 2021
UNKNOWN OR OTHER
AT 33050 SERVICE SHIFTER WARNING CAME UP ALL LIGHS ON THE SHIFTER WERE ON. TURNED CAR OFF SAT A MOMENT AND THE SERVICE SHIFTER WARNING WAS GONE. WE WERE ON A CITY STREET PUT THE JEEP IN REVERSE WHEN THIS HAPPENED VEHICLE WAS STATIONARY BEING PUT INT REVERSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385969December 31, 2020
STEERING, UNKNOWN OR OTHER
PURCHASED MY 2018 CHEROKEE IN FEB 2018 AND IN OCTOBER 2019 HAD VIBRATION IN STEERING WHEEL. DEALER SAID I HAD 4 WARPPED ROTORS THAT NEEDED TO BE REPLACED AT MY EXPENSE. IT SEEMED ODD AT ONLY 18 MONTHS OF NORMAL DRIVING, MOSTLY HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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