Jeep Cherokee Complaints (1999)

366 consumer complaints on file.

#745348May 15, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
I WOULD LIKE TO ADD THAT THE BRAKE DISC PROBLEM THAT I'VE ENCOUNTERED HASN'T BEEN A FAILURE. HOWEVER, I'M VERY WORRIED ABOUT THESE COMPONENTS ON ALL JEEPS. ALL OF MY FRIENDS HAVE JEEPS AND DO COMPLAIN ABOUT THE BRAKES. THE BRAKES MAY NOT STOP THE VEHICLE, ROTORS WARP CONSTANTLY UNDER NORMAL DRIVING CONDITIONS, AND REPAIRS/SERVICE ISSUES ARE A HASSLE. I WOULD HOPE THAT THIS IS INVESTIGATED BEFORE SOMEBODY IS INJURED OR KILLED. ALSO, JASPER JEEP IS THE DEALERSHIP THAT SOLD THE JEEP TO ME. THEY ARE GREAT. IT IS NALLEY JEEP IN ROSWELL GA THAT IS GIVING ME A HARD TIME. THEY WILL NO LONGER AUTHORIZE "FREE REPAIRS" TO A FAULTY PRODUCT. THE NUMBER TO THAT DEALERSHIP IS [XXX] AND THE ADDRESS IS [XXX], ROSWELL GA 30076. THANK YOU FOR YOUR HELP.*AK PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888177May 14, 2001
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING VEHICLE STALLED OUT AND DIED WITHOUT WARNING. DEALER HAS REPLACED CRANK AND CAM SENSOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#887897May 10, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT, POWER TRAIN:DRIVELINE
CONSUMER REPLACED TWICE TRANSFER CASE; ONCE AT 33,000 AT COST OF $1200, AND AT ADDITIONAL 14,000 MILES LATER AT $1200. 2 DAYS LATER, AFTER GETTING VEHICLE BACK, CONSUMER WAS MADE AWARE THAT FRONT DRIVELINE HAD TO BE REPLACED AT A COST OF $1000. DEALER STATED THIS WAS NOT NORMAL, AND THEY HAD ONLY SEEN 1 OTHER VEHICLE SIMILAR TO CONSUMER'S.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744952May 5, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WHEN BRAKING FROM ABOVE 45MPH, VEHICLE/STEERING WHEEL/PEDAL VIBRATES SO EXCESIVELY THAT IT IS DANGEROUS AND HARD TO CONTROL.DEALER HAS WORKED ON THIS PROBLEM 5 TIMES AND REPAIRS ONLY LASTS FOR APPROX 6 MONTHS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#887112April 30, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:WHEEL CYLINDERS
BOTH REAR CYLINDERS HAD TO BE REPLACED TWICE WITHIN A MONTH. DEALER NOTIFIED, AND KEPT REPLACING CYLINDERS. UNABLE TO LOCATE CAUSE OF PROBLEM. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#887139April 30, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE APPLYING BRAKES AT HIGHWAY SPEED IT CAUSES VEHICLE TO VIBRATE.DEALER NOTIFIED, AND HAD FRONT ROTORS TURNED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#887073April 30, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
ROTORS WENT BAD ONLY 18,000 MILES ON VEHICLE. CONSUMER HAS TAKEN VEHICLE IN FOR ROTORS TWICE. CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING.*AK BRAKES PULSATE WHEN APPLYING BRAKES. RIGHT FRONT AND LEFT FRONT BRAKE ROTORS WERE REPLACED. THE LEFT SPEAKER CUTS OUT OVER BUMPS. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886723April 25, 2001
AIR BAGS:FRONTAL
WHILE TRAVELING 30-35 MPH WHEN TRYING NOT TO HIT A DOG CONSUMER RAN OFF ROAD, AND FRONTAL AIR BAGS DID NOT DEPLOY AT ANY TIME. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#744472April 24, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BOTH FRONT FACTORY BRAKE ROTORS WARPED CAUSING BRAKES TO PULSATE WHEN BRAKING TO A STOP. THE DEALER REPLACED THE ROTORS TWICE AND IT CONTINUES TO PULSATE AFTER ABOUT 6,000 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#885747April 12, 2001
STEERING: STEERING WHEEL/HANDLE BAR
WHILE DRIVING STEERING WHEEL COMPLETELY DISENGAGED FROM STEERING COLUMN, CAUSING LOSS OF VEHICLE CONTROL, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#885696April 11, 2001
STEERING
CONSUMER WAS SITTING IN PARKED VEHICLE WITH GEAR IN PARK, AND WHEN TRYING TO PULL OUT OF SPACE, STEERING WAS TURNING, BUT GOING ANYWHERE. DEALER NEVER SAID WHY IT BROKE, BUT ANY PIECE CAN BREAK. THAT WAS WHY THEY HAVE MANUFACTURER'S GUARANTEE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#884788April 2, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER CONTACTED DEALER FOR ROUTINE BRAKE WORK WHEN DEALER NOTICED FRONT BRAKE ROTORS WERE CORRODED. SAME ISSUE WAS STATED IN NHTSA RECALL 00V136000/ MANUFACTURER'S RECALL 879. MANUFACTURER AND DEALER STATED THIS VEHICLE WAS NOT INCLUDED DUE TO VIN. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560430March 20, 2001
TIRES
THE REAR TIRE BLEWOUT WITHOUT WARNING (GOODYEAR WRANGLER RT/S P225/75R15-102S),SMALL NAIL FOUND IN THE TIRE, HOWEVER NO DEFLATION OCCURED PRIOR TO BLOWOUT. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#883403March 19, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
FRONT BRAKES AND ROTORS ARE WEARING OUT TOO FAST. EVERY FEW THOUSAND MILES FRONT BRAKE AND ROTORS NEED REPLACING. TOOK TO DEALER, AND THEY SAID IT WAS NORMAL. BUT, CONSUMER DID NOT THINK SO.*AK THE FRONT ROTORS AND BRAKE PADS WERE REPLACED BUT THE SAME PROBLEM OCCURED ON REAR BRAKES AND ROTORS AND WERE REPLACED. THE FRONT BRAKES WERE PULSATING AND POSSIBLY NEED REPLACING. THE MANUFACTURER SAYS THIS WAS NORMAL. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#742573March 17, 2001
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WHILE DRIVING DOWN HIGHWAY, DRIVERS SIDE FRONT WINDOW LOWERED COMPLETELY ON ITS OWN. WINDOW MOTOR STILL WORKS, BUT WILL NOT RAISE THAT WINDOW OR LOWER IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#883015March 14, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
EVERY 10,000-15,000 MILES ROTORS WILL WARP, CAUSING VEHICLE TO VIOLENTLY SHAKE WHEN APPLYING BRAKES AT A HIGH RATE OF SPEED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560071March 5, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING THE VEHICLE COMLETELY SHUT DOWN, AS A RESULT THE VEHICLE HYDROPLANED AND ONLY STOPPED AFTER SKIDDING BACK AND FORTH ACROSS THE INTERSTATE AND SPINNING SEVERAL TIMES, THE DEALER HAS NOT BEEN ABLE TO FIND OR REPAIR THE PROBLEM BUT THEY BELIEVE IT IS AN ELECTRICAL PROBLEM. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#881772February 28, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WITHIN 15,000 MILES FRONT BRAKE ROTORS HAVE PREMATURELY WORN WHICH CAUSED VEHICLE TO VIBRATE WHEN BRAKES WERE APPLIED. PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#881459February 26, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER HAD 2 ACCIDENTS IN VEHICLE DUE TO BRAKE FAILURE. BOTH TIMES, PEDAL WENT TO FLOOR AND THERE WAS NO BRAKE ACTION. FIRST ACCIDENT SPEED WAS 15-20 MPH, SECOND 30 MPH. UNDER WARRANTY, BUT SINCE DEALER COULD FIND NO PROBLEM CHRYSLER REFUSED TO HONOR WARRANTY. $ AMOUNT ON VEHICLE WAS A COMBINED $ 15000.00. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#740679February 9, 2001
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
WHEN TURNING RIGHT THE STEERING LOCKS & YOU CAN'T TURN AT LOW SPEEDS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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