Jeep Cherokee Complaints (1999)

366 consumer complaints on file.

#893468August 6, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS IDLING IN PARK WHILE PUTTING ON SEATBELT. SUDDENLYAND WITHOUT ANY WARNING, VEHICLE SHIFTED INTO REVERSE. HAD TO SLAM ON BRAKES, HARD TO STOP. IN THE PROCESS DRIVER HAD INJURED HIS BACK DUE TO JERKING OF THE VEHICLE AND BRAKES BEING APPLIED.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#893285August 2, 2001
STEERING: STEERING WHEEL/HANDLE BAR, STEERING:LINKAGES
WAS DRIVING VEHICLE WENT INTO A SPIN, AND HIT ANOTHER VEHICLE. HAD TRIED TO CORRECT STEERING WHEEL, BUT IT WOULD NOT MOVE. TOOK VEHICLE TO DEALERSHIP, MECHANIC COULD NOT LOCATE CAUSE OF PROBLEM. BUT, DID REPAIR TIE ROD DAMAGED DUE TO CRASH. A FEW DAYS LATER , STEERING LOCKED UP AGAIN WHILE TURNING FROM ONE STREET INTO ANOTHER. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#893293August 2, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
RECEIVED RECALL NOTICE 00V136000. CONTACTED DEALER, AND TOOK VEHICLE IN FOR REPAIRS. OLD ROTORS WERE REPLACED WITH NEW GOLDEN BROWN ROTORS. NEW ROTORS WOULD CHUG OR DRAG WHEN BRAKES WERE APPLIED. CONTACTED MECHANIC, AND INFORMED CONSUMER WILL NOT REPLACE PADS OR ROTORS. NEW ROTORS WERE DEFECTIVE DUE TO BEING COATED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749236July 26, 2001
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
I WAS DRIVING ON EXPRESSWAY TO WORK AT 6AM, IN LIGHT TRAFFIC. HOOD SUDDENLY FLEW UP, BLOCKING MY VISION, SLAMMED AGAINST THE ROOF OF THE JEEP AND FOLDED. I SLOWED DOWN AND WAS ABLE TO PULL OF THE ROAD WITHOUT HITTING ANYTHING, OR BEING HIT BY ANY OTHER VEHICLES, IN SPITE OF SEVERELY IMPAIRED VISION! WE HAVE CONTACTED CHRYSLER AND HAD THE VEHICLE REPAIRED AT THE DEALER. USAA (OUR INSURANCE) HAS PAID FOR ALL REPAIRS WITH EXCEPTION OF THE $250 DEDUCTABLE. THE MANUFACTURER IS CLAIMING "NORMAL WEAR AND TEAR". WHAT WOULD THEY BE SAYING IF THERE HAD BEEN A FATALITY, WHICH WOULD HAVE BEEN CERTAIN DURING PEAK TRAFFIC.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9003234July 24, 2001
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, SUSPENSION:FRONT
SEVERE VIBRATION WAS DETECTED COMING FROM THE FRONT END, CORRECT ROTORS. PASSENAGER POWER WINDOWS WILL NOT OPERATE WITH OUT MESSING WITH THE WINDOW LOCK BUTTON, THE PROBLEM IS INTERMITTENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893048July 17, 2001
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
PASSENGER'S DOOR DOESN'T OPEN, AND ALARM SYSTEM GOES ON AND OFF INTERMITTENTLY. ALSO, MUFFLER SYSTEM DRAGS ALL THE WAY DOWN TO FLOOR. DEALERSHIP IS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562088July 16, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
THE CONSUMERS VEHICLE JUMPED OUT OF PARK AND INTO REVERSE, CAUSING INJURIES.*NLM (ATTORNEY FOR CLIENT).
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#892246July 9, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE VEHICLE WAS IN PARK AT A GAS STATION CAR JUMPED OUT OF PARK AND INTO REVERSE, CRUSHING CONSUMER'S LEG. CONSUMER WAS UNABLE TO WORK FOR MONTHS. DEALER HAS YET TO BE CONTATCED. PLEASE PROVIDE FURTHER DETAILS. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#892253July 9, 2001
SUSPENSION
WHEN COMING TO A GRADUAL STOP ON WET OR DRY ROAD CONDITIONS VEHICLE AND STEERING WHEEL BEGAN TO SHAKE. DEALER WAS AWARE OF PROBLEM, BUT WAS UNABLE TO REMEDY PROBLEM AT THIS TIME. PLEASE PROVIDE FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747984July 6, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
ON JULY 4, 2000, OUR 1999 JEEP CHEROKEE JUMPED FROM PARK INTO DRIVE AND COVERED APPROX. 40 FEET BEFORE PLUMMETING INTO A HOLE BEING DUG FOR THE FOUNDATION OF OUR NEW HOME WITH OUR THEN 15-MO. SON INSIDE. THE JEEP FLIPPED ONTO ITS ROOF TRAPPING OUR SON (WHO HAD FALLEN ASLEEP INSIDE) UPSIDE DOWN WITHIN INCHES OF MORE THAN A FOOT OF WATER THAT HAD COLLECTED AT THE BOTTOM. FORTUNATELY WE WERE ABLE TO RESCUE OUR SON WHO WAS UNINJURED. THE JEEP WAS IN PARK WITH THE AC ON FULL AND WAS STATIONARY FOR MORE THAN 15 MINUTES ON LEVEL GROUND BEFORE JUMPING INTO DRIVE. I HAVE PICTURES OF THE JEEP AT THE SCENE AND THE CONDITIONS PRIOR TO THE ACCIDENT, AS WELL AS A POLICE REPORT. I WOULD LIKE TO HELP MAKE SURE NO ONE EVER HAS TO EXPERIENCE SOMETHING SO HORRIFYING (AND POTENTIALLY FATAL) AGAIN.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#747914July 5, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
I AM EXPERIENCING A PROBLEM WHERE THE MY AUTO IS IDLING IN PARK AND THEN LURCHES INTO REVERSE. I HAVE CONTACTED THE DEALERSHIP AND THEY ARE TREATING ME LIKE WHAT I DESCRIBE IS IMPOSSIBLE AND IGNORING MY COMPLAINT. I HAVE A DATE SCHEDULED FOR REPAIR AND ITS MY GUESS THE PEOPLE AT CHRYSLER KNOW THAT THIS IS A MAJOR DEFECT IN THE AUTO AND ARE TRYING TO SWEEP IT UNDER THE CARPET. ALSO MY TRANSMISSION IS DRAGGING THEY ACKNOWLEDGED THAT PROBLEM AND ARE TO REPAIR IT SOON. I WISH I HAD NEVER BOUGHT THIS DEATH TRAP. I HAVE ALSO TALKED WITH SEVERAL OTHER JEEP OWNERS AND MOST REPORT SOME PROBLEMS WHEN THE AUTO IS IN REVERSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747842July 4, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
POSSIBLY CAME OUT OF PARK IN DRIVEWAY. ROLLED BACK INTO MY PARKED TRUCK. EXTENSIVE DAMAGE TO JEEP DOOR. HAD TO HAVE IT REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891604June 28, 2001
AIR BAGS:FRONTAL
CONSUMER HAD A FRONTAL IMPACT COLLISION THAT RESULTED IN FRONT DRIVER'S AND PASSENGER'S AIRBAGS FAILING TO DEPLOY. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER DETAILS.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#891364June 27, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
BRAKE PADS AND ROTORS ARE PREMATURELY WEARING, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747464June 27, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I HAVE CONTACTED JEEP, AND EVEN THOUGH THERE IS A RECALL ON SIMILAR JEEPS WITH SIMILAR PROBLEMS, THEY REFUSE TO TAKE A LOOK AT MY CAR WITHOUT ME PAYING FOR THE DIAGNOSTICS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890731June 20, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
FRONT BRAKE PADS AND ROTORS ARE PREMATURELY WEARING WHICH HAS RESULTED IN POOR BRAKING ABILITY. WHEN BRAKES ARE APPLIED A VERY UNUSUAL NOISE OCCURS, AND PEDAL AT TIMES GOES TO THE FLOOR. PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890239June 12, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ROTORS ARE CORRODING, BUT THERE IS NOTHING WRONG WITH BRAKES. VEHICLE IS NOT PART OF RECALL 00V136000/ MANUFACTURER'S RECALL 879, AND DEALER IS NOT MAKING ANY AGREEMENTS FOR COVERAGE. *AK THE CONSUMER WAS SEEKING REIMBURSEMENT OF $ 225 FOR REPLACEMENT OF TWO ROTORS. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#561275May 18, 2001
STEERING:GEAR BOX (OTHER THAN RACK AND PINION), SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
THE LOWER STEERING SHAFT FAILED AND THE STEERING GEAR WAS WORN CAUSING A CATCH IN THE STEERING WHEEL. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888646May 18, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE TRAVELING ON HIGHWAY BRAKE ROTORS WARPED AT EVERY 12,000 MILES, AND VEHICLE SHOOK WHEN APPLYING BRAKES. DEALERSHIP WAS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745446May 17, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
CALLED DEALER BACK IN APPROX.APRIL,2000,CAR HAD 16,000 MILES AT THAT TIME . WE WERE TOLD THE ROTORS NEEDED TO BE CUTAND THAT IT WASN'T UNDER OUR WARANTY. WE HAD THEM CUT AND NEW PADS PUT ON. THA CAR NOW HAS 30,000 MILESAND IS PULSATING AND THE WHEEL SHAKEASPEARELLY BAD WHEN THE BRAKES ARE APPLIED AT ABOUT 50 .MPH.ASKED DEALER ABOUT RECALL AND THEY WON'T FIX PROBLEM.WE GOT SNUBBED ONCE, BUT WON'T LET IT HAPPEN AGAIN....PLEASE HELP!!!RWRRA. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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