Jeep Cherokee Complaints (2001)

229 consumer complaints on file.

#752830October 2, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I HAVE BEEN CONCERNED ABOUT THE BRAKING SYSTEM AS THE SHOES WERE CRACKED AND NEEDED TO BE REPLACED AT 5745 MILES. AT 12503 MILES THE ROTORS NEEDED TO BE RESURFACED. NOW AT 15, 200 MILES I STILL FEEL A VIBRATION UPON APPLYING THE BRAKES AND THE SERVICE DEPARTMENT HAS BEEN VERY PATRONIZING. THEY STATE IT'S MY TIRES. THE GOODYEAR TIRE DEALER STATED THAT IF THERE IS VIBRATION UPON APPLYING THE BRAKES IT IS NOT THE TIRES BUT IT IS THE BRAKES. THE SERVICE DEPARTMENT AT ACTION MOTORS HAS BEEN STALLING ME SO THAT THE CAR REACHES 18000 MILES AND WILL BE INELIGIBLE FOR THE LEMON LAW RETURN. I BELIEVE THERE ARE OTHER JEEP OWNERS WITH THE SAME PROBLEM. I'VE SPOKEN TO SEVERAL JEEP OWNERS AND THEY STATED THEY HAD THE SAME PROBLEM.. UNFORTUNATELY I DID NOT GET ANYONE'S NAMES AND ADDRESSES BUT I BELIEVE THAT THE NHTSA SHOULD INVESTIGATE ALL THE SERVICE RECORDS OF THE JEEP CHEROKEE TO ASCERTAIN HOW MANY PERSONS HAD PROBLEMS WITH THE BRAKING SYSTEM. THANK YOU ROSALIE CICOGNA. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752764October 1, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
@ 3000 MILES CAR SHUDDERS WHEN BRAKING, TOLD OPERATING TO FACTORY SPECS. INDEPENDENT MECHANIC SAID NO, DEALER TURNED ROTORS, @ 7500 PROBLEM RECURRED,@ 11,000 OTHER DEALER REPLACED ROTORS AS ORIGINALS WERE TOO WARPED TO MACHINE, @ 15,000 SAME PROBLEM, @ 18,000 DEALER AGAIN MACHINED ROTORS AS A "GOODWILL SERVICE. " *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#896411September 17, 2001
TIRES
WHILE DRIVING OUTSIDE WALL OF DRIVER'S SIDE REAR TIRE BLEWOUT, CAUSING DRIVER TO LOSE CONTROL (DOTM69LDYWR2900). *AK NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894956August 22, 2001
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
REAR DRIVER SIDE SEAT BELT BUCKLE AND MIDDLE REAR LAP SEAT BELT BUCKLE WILL NOT STAY LATCHED. DEALER NOTIFIED, AND REPLACED THE PARTS UNDER WARRANTY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750748August 19, 2001
SUSPENSION:FRONT
THE SHAKING IS GETTING WORST EVERYTIME I DRIVE THE CAR, IT IS GOING TO THE CAR DEALER IN MY AREA TO HAVE IT FIX, I WANT THIS TO BE COVERED UNDER THE WARRANTY SINCE I HAVE ONLY OWE THE CAR FOR 5 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894640August 17, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHEN BRAKING VEHICLE STARTS SHIMMYING WITH GREAT FORCE AT HIGH SPEEDS. DEALER HAS BEEN CONTACTED AND SHAVED DOWN ROTORS.*AK CONSUMER HAD A 1997 GRAND CHEROKEE THAT EXPERIENCED THE SAME PROBLEM, CONSUMER STATES THE VEHICLE SHAKING UPON BRAKING MAKES VEHICLE SEEM UNSTABLE. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893897August 8, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS PARKED AND RUNNING INSIDE OF A PARKING LOT. VEHICLE TOOK OFF WITHOUT PRIOR WARNING. THERE WASN'T ANYONE INSIDE OF VEHICLE, AND IT STOPPED ON IMPACT WITH A FENCE.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#9003350August 7, 2001
SUSPENSION
JEEP PULLS TO THE LEFT AND RIGHT. IT DOESN'T DRIVE RIGHT AND VIBRATES. MECHANIC SAID IT WAS NOT RIGHT. CHECK BY MECHANIC AT DEALERSHIP. NOTHING COULD BE DONE. JEEP IS HAZARDOUS ON THE ROAD WITH THE WAY IT DRIVES AND PULLS. ANOTHER MECHANIC SAID A BELT WAS BROKE IN THE RIGHT TIRE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892846July 16, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
SEVERE VIBRATION WHEN APPLYING BRAKES AT HIGHWAY SPEED. DEALER WAS NOTIFIED, AND REPLACED FRONT BRAKE ROTORS ON THREE OCCASIONS WITHIN EVERY 3,000 MILES. BUT, PROBLEM STILL OCCURRING. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747691July 2, 2001
POWER TRAIN:DRIVELINE
I WAS DRIVING AND HEARD A NOISE COME FROM THE FRONT RIGHT. THE JEEP THEN PULLED HARD TO THE LEFT AND CRASHED INTO A PARKED CAR. BY LOOKS, THE SUSPENSION, STEERING, AND DRIVELINE COMPLETELY BROKE OR DETACHED. I DO NOT KNOW WHAT CAUSED THE PROBLEM.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#747635July 1, 2001
SEAT BELTS:FRONT:RETRACTOR
THE SEAT BELTS DID NOT FAIL, BUT THE BELT WOULD CATCH ON THE DOOR LATCH AND WAS RUBBING HOLES INTO THE BELT. JEEP WAS CONTACTED ABOUT THIS PROBLEM ON 2/14/01, THEY CALLED AND SAID THAT IT WAS A "DESIGN FLAW" BUT UNTIL MORE COMPLAINTS WERE RECEIVED, THEY WOULD DO NOTHING ABOUT IT. DEMONTROND WAS ALSO ADVISED ABOUT THE PROBLEM, BUT I WAS TOLD THAT FOR THEM TO LOOK AT IT, IT WOULD COST ME FOR THEM TO LOOK AT IT. THE JEEP HAS BEEN "TRADED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890983June 22, 2001
POWER TRAIN
SPEEDOMETER DOES NOT READ CORRECTLY. WHILE SPEEDOMETER READS 55 MPH, VEHICLE IS ONLY TRAVELING AT 52 MPH. *AK DEALER INFORMED CONSUMER THAT UNLESS THE SPEEDOMETER WAS OFF BY 5 MILES MPH, IT WAS CONSIDERED TO BE OKAY. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889783June 5, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, STEERING: STEERING WHEEL/HANDLE BAR, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WHEN BRAKES ARE APPLIED VEHICLE VIBRATES. DEALER HAD SURFACED FRONT AND REAR ROTORS, BUT PROBLEM HAS REOCCURRED.*AK HUMMING NOISE FROM STEERING WHEN MAKING SHARP LEFT TURNS. FRONT WINDOW SKIPS WHEN PUTTING WINDOW DOWN WITH AUTO, DEALER LUBED WINDOW TRACKS. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#561404May 31, 2001
EQUIPMENT:MECHANICAL:CARRIER/RACK
IT IS NOT POSSIBLE TO SECURE LOADS TO THE ROOF RACK, THE TIE-DOWN HOLES ARE NOT DRILLED ALL THE WAY THROUGH THE SLIDE RAILS, IT IS TOO SHORT, AND THE CROSSBARS COVER THE TIE DOWN HOLES WHEN SPREAD TO THE LAST POSITION AT EACH END, CONSUMER STATES HIS PREVIOUS 1993 CHEROKEE HAD TIE DOWN HOLES THAT WERE DRILLED ALL THE WAY THROUGH THE SLIDE RAILS WHERE HE WAS ABLE TO PROPERLY SECURE LOADS WITH NO PROBLEM. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745846May 24, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
ALSO A BRAKE PROBLEM THAT THEY SAID THEY FIXED BY ROTATING AND CLEANING THE ROTORS. IS THIS FIXED?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745847May 24, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ALSO A BRAKE PROBLEM THAT THEY SAID THEY FIXED BY ROTATING AND CLEANING THE ROTORS. IS THIS FIXED?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888169May 14, 2001
SUSPENSION:FRONT
FRONT END PROBLEMS CAUSING VEHICLE TO PULL AT ANY SPEEDS SLIGHTLY TO RIGHT OR HARD TO THE LEFT, POSSIBLY DUE TO OUT OF ALIGNMENT WHICH DEALER HAS ATTEMPTED TO FIX 3-4 TIMES, BUT CANNOT FIX DEFECT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6900599April 16, 2001
FUEL SYSTEM, GASOLINE:DELIVERY
VEHICLE EXPERIENCED FIRE, IT APPEARS TO HAVE BEEN CAUSED BY A FAULTY FUEL LINE, CLAIM 06-5384-812. *SLC
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#743716April 8, 2001
EQUIPMENT:MECHANICAL:CARRIER/RACK
OWNERS MANUAL STIPULATES THAT "END CAPS SHOULD NOT BE USED AS HOLD DOWNS. TIE DOWN HOLES ARE PROVIDED AT THE FRONT AND REAR ENDS OF THE SLIDE RAILS." THE TIE DOWN HOLDS ARE NOT USABLE BECAUSE THE HOLES DO NOT GO ALL THE WAY THROUGH SLIDE RAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560617April 1, 2001
ELECTRICAL SYSTEM:HORN
THE HORN CAN ONLY BE SOUNDED IN A CERTAIN SMALL AREA ON THE STEERING WHEEL, IT HAS TO BE FORCEFULLY COMPRESSED WITH THE HEEL OF THE HAND FOR IT TO SOUND. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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