Jeep Cherokee Complaints (1999)

366 consumer complaints on file.

#754872November 25, 2001
TIRES:SIDEWALL
3 OF 4 TIRES HAVE SIDEWALL CRACKS AROUND THE RIMS 360 DEG. GOODYEAR DEALER SAYS NOT SERIOUS. I AM CONCERNED ABOUT POSSIBLE TIRES FAILURE, IN PARTICULAR DURING CORNERING. I BELIEVE THE TIRES SHOULD BE REPLACED FOR SAFETY. *AK (TIRESIZE: P225/75R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754759November 20, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKES/ROTORS ORIGINALLY FAILED AT 13,242 MILES AND DEALER REPLACED AS A "GOOD WILL " GESTURE. BRAKES/ROTORS AGAIN FAILED OR WARPED OUT OF ROUND AT 29,569 MILES AND DEALER WAS REQUIRING ME TO PAY IN FULL. AFTER MUCH ARGUING DEALER SUGGESTED TO REDUCE OWNER COSTS TO HALF, BUT STILL INSISTED THAT PROBLEM WAS MISUSE OF VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899237November 19, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
VEHICLE WOULD SHAKE BADLY. WHEN TRYING TO STOP, VEHICLE WOULD SHAKE ALL OVER THE ROAD. CAN SMELL BRAKES BURNING WHEN APPLIED. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754615November 16, 2001
POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE), POWER TRAIN:MANUAL TRANSMISSION
THE DEALER SAID THEY HAVE SEEN THIS PROBLEM IN MANY WRANGLERS WITH THE SAME CLUTCH AND TRANSMISSION. THE THROW-OUT BEARING HAS ROTATED ON THE CLUTCH FORK AND THE FORK HAS BEEN PUSHED DOWN OVER THE THROW-OUT BEARING, CAUSING THE CLUTCH SLAVE TO EXTEND TO THE MAXIMUM, WHICH CAUSES THE CLUTCH NOT TO BE ABLE TO BE DEPRESSED. THEREFORE, I WAS DRIVING DOWN THE STREET WITH A NON-OPERATIONAL VEHICLE. THIS WAS A DANGEROUS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899016November 13, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHEN BRAKES ARE APPLIED VEHICLE VIBRATES OUT OF CONTROL. DEALER HAS REPLACED ROTORS AND BRAKES SEVERAL TIMES BECAUSE ROTORS BECOME OUT OF ROUND. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#898929November 8, 2001
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FUEL TANK IS WARPED AND HAS CAUSED FUEL TO LEAK. *AK CONSUMER WAS TOLD BY THE DEALER THAT WHEN THEY REPLACED FUEL PUMP THEY DID NOT TORQUE THE SCREWS PROPERLY AND THAT CAUSED THE TANK TO WARP AND LEAK. *YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#898861November 7, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHEN BRAKES ARE APPLIED VEHICLE VIBRATES UNCONTROLLABLY. DEALER HAS REPLACED ROTORS, AND BRAKES SEVERAL TIMES BECAUSE THE ROTORS WERE OUT OF ROUND. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#898418October 30, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
BRAKES HAVE BBEEN REDONE, TURNED OR REPLACED 4 TIMES WITHIN 36,000 MILES. VEHICLE SHAKES/ SHIMMIES, AND STEERING WHEEL JERKS WHEN BRAKES ARE APPLIED. DEALER EXPLAINED IT COULD BE SEVERAL PROBLEMS, BUT CONSUMER WAS STILL PAYING $300-$500 TRYING TO CORRECT WHAT THEY WERE NOT SURE OFF. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897875October 17, 2001
AIR BAGS:FRONTAL
WHILE DRIVING VEHICLE 45 TO 50 MPH ON A CLEAR DAY HAD AN ACCIDENT, AND AIRBAGS DID NOT DEPLOY. ALSO, CONSUMER STRUCK ANOTHER VEHICLE ON PASSENGER'S SIDE . VEHICLE HAD FRONTAL IMPACT.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#896900September 26, 2001
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, AIR BAGS
DEALER REPLACED INSTRUMENT PANEL CLUSTER MODULE AND PROBLM HAS REOCCURRED. TAKEN BACK TO THE DEALER, AND INFORMED CONSUMER THAT A WIRE WAS FOUNDED BROKEN AND REPLACED IT AGAIN. NO PROBLEMS AT THIS TIME. *AK CONSUMER DOES NOT FEEL THAT HE SHOULD HAVE BEEN CHARGED, VEHICLE HAD BEEN WORKED ON DURING A RECALL REPAIR REGARDING THE AIR BAG ON JUNE 7TH OF 2000. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6900477September 17, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE STALLED AT A STOP LIGHT AND WOULD NOT RESTART, CONSUMER LEFT TO CALL A TOWING SERVICE AND WHEN HE CAME BACK THERE WAS A FIRE IN THE ENGINE COMPARTMENT, CLAIM 25-5566-210. *SLC
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#785608September 15, 2001
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
UPON INSPECTION OF THE ENGINE COMPARTMENT IT WAS DISCOVERED THAT THE POWER STEERING HOSE WAS BADLY WORN FROM CONTACT WITH THE STEERING COLUMN, IT APPEARS THAT THE RADIATOR HOSE PRESSED THE OWER STEERING HOSE AGAINST THE STEERING COLUMN JOINT. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752154September 13, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
THE CHEROKEE WAS IDLING IN PARK WHEN IT LURCHED INTO REVERSE WITHOUT WARNING AND RAN OVER THE DRIVER WHO WAS OUTSIDE OF THE VEHICLE. THE VEHICLE THEN TRAVELED DOWN THE ROAD COMING TO A STOP IN THE DITCH.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#751494August 31, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
THE JEEP WAS IN PARK WITH THE KEYS OUT OF THE IGNITION AND MY SON WHO IS FIVE YEARS OF AGE ACCIDENTLY KNOCKED THE CAR OUT OF PARK. IT WENT INTO NEUTRAL AND WENT DOWN THE DRIVEWAY ACROSS THE STREET AND UP IN TO MY NEIGHBOR'S YARD AND CAME BACK DOWN THE YARD AND WAS PHYSICALLY STOPPED BY A NEIGHBOR BEFORE IT HIT OUR RURAL MAILBOX. THER WERE APPROXIMATELY 20 CHILDREN PLAYING N THE CUL-DE-SAC. THIS ALL HAPPENED WITH MY FIVE YEAR OLD SON INSIDE THE VEHICLE. TO REPEAT THE KEYS WERE NOT IN THE VEHICLE, YET IT COULD STILL BE MANUVERED INTO GEAR ACCIDENTLY BY A FIVE YEAR OLD. IT WAS A MIRACLE THAT NO ONE WAS INJURED OR KILLED DUE TO THE ACTIVITY LEVEL OF OUR STREET AT THE TIME. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#751113August 25, 2001
EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
WHEN WE USE OUR TURN SIGNALS, THE EMERGENCY FLASHERS COME ON. THE FIRST TIME WE TOOK IT IN, THE DEALERSHIP FOUND NO PROBLEM. THEN THEY CHANGED A PART WHICH DID NOT SOLVE THE PROBLEM. THEY CLAIMED IT WAS AN " INTERMITTENT" PROBLEM AND WE HAD NO RECOURSE BUT TO BRING THE VEHICLE IN EVERY TIME THE PART MALFUNCTIONED. LAST NIGHT I WAS DRIVING WITH THREE CHILDREN IN MY VEHICLE ON A TWO LANE ROAD IN A RURAL AREA. AS I PREPARED TO TURN LEFT BY TURNING ON MY TURN SIGNAL I NOTICED A VEHICLE BEHIND ME TRAVELLING AT ABOUT 50 MPH. WHEN I SLOWED TO TURN, THE VEHICLE PASSED ME ON THE LEFT. HAD I NOT BEEN AWARE OF THIS PROBLEM, THERE WOULD HAVE BEEN A TERRIBLE ACCIDENT. IS MY JEEP THE ONLY ONE THAT HAS THIS PROBLEM. I GAVE UP ON TRYING TO HAVE IT FIXED TWO YEARS AGO BECAUSE I COULDN'T TAKE MY VEHICLE IN TO HAVE IT SERVICED EVERY SINGLE DAY! I HAVE NOT TALKED TO THE MANUFACTURER AND I DON'T KNOW IF THE DEALERSHIP DID. I WOULD HOPE THAT THEY LET JEEP KNOW THAT THERE IS A PROBLEM. MY CONTACT AT THE DEALERSHIP IS NAMED ANGELA. SHE WAS SYMPATHETIC BUT DID NOTHING TO SOLVE MY PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894163August 13, 2001
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
POWER ASSISTED WINDOWS FAILED AND NEEDED TO BE REPLACED FOR DRIVER AND PASSENGER SIDE DOORS. DEALERSHIP HAS REPLACED REGULATOR FOR THE POWER WINDOWS. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750381August 13, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE PARKED, THE VEHICLE'S TRANSMISSION SLIPPED OUT OF GEAR, ROLLING DOWN AN INCLINE AND TRAVELING ABOUT 500 FEET BEFORE HITTING A MAILBOX AND COMING OT REST ON A NEIGHBORS FRONT LAWN. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#894060August 10, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHEN SHIFTING VEHICLE FROM DRIVE TO REVERSE THERE IS A CLUNKNIG NOISE COMING FROM UNDERNEATH OF VEHICLE. DEALERSHIP IS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6900476August 6, 2001
SUSPENSION
CONSUMER LOST CONTROL OF VEHICLE ON WET PAVEMENT, VEHICLE HIT A TREE AND CAUGHT ON FIRE, CONSUMER FEELS THE LOSS WAS DUE TO A MANUFACTURERS DEFECT, CLAIM 13-7350-903. *SLC
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#749944August 6, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
SINCE 37,000 MILES, ROTORS WERE WARPED, WITH BRAKING PULSATION-MACHINED. #2 WARPED ROTORS WITHIN 3 MO. NEW ROTORS. WARPED ROTORS WITHIN 3 MO. ROTORS MACHINED-NEW BRAKE PADS. ANOTHER THREE MONTHS ROTORS WARPED. AND GRINDING NOICE WHEN BRAKE PEDAL FULLY ENGAGED. BELIEVE A DESIGN FLAW TO BE PRESENT CAUSING THE ROTORS TO WARP CONTINUALLY. THIS MANIFESTS INTO PULSATION WHEN BRAKING MORE OFTEN THAN NOT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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