Jaguar XJ Service Bulletins (2013)
668 manufacturer communications on file.
- November 23, 2015•Document ID: 10096885Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:12V/24V/48V BATTERY; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- JTB00446NAS2
- Date Added:
- April 5, 2017
- Manufacturer:
- JAGUAR
Summary"SITUATION: THE VEHICLE BATTERY MAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER. FAULTY GENERATOR FAULTY BATTERY MONITORING SYSTEM (BMS) THE CHARGE WARNING INDICATOR IS ILLUMINATED WHEN THE ENGINE IS RUNNING CAUSE: THE POWER SUPPLY IS A FULLY INTEGRATED SYSTEM THAT REQUIRES SDD TO DIAGNOSE OVERALL FUNCTIONALITY ROBUSTLY TO MAKE SURE CUSTOMER SATISFACTION IS MET VIA RIGHT FIRST TIME DIAGNOSIS. ACTION: SHOULD A CUSTOMER EXPRESS THIS CONCERN, FOLLOW THE DIAGNOSTIC PROCEDURE BELOW."
Associated Products (21)Associated Documents - November 13, 2015•Document ID: 10097056Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- SSM72520
- Date Added:
- April 7, 2017
- Manufacturer:
- JAGUAR
Summary"ISSUED DEC 2015. ISSUE THE INCORRECT PARTS ARE BEING REPLACED WHEN SD CARD READ ERROR MESSAGE IS DISPLAYED IN THE NAVIGATION SCREEN. CAUSE SD CARD"
Associated Products (7)Associated Documents - November 13, 2015•Document ID: 10096883Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:12V/24V/48V BATTERY
- Mfr Comm. #:
- JTB00446NAS1
- Date Added:
- April 5, 2017
- Manufacturer:
- JAGUAR
Summary"SITUATION: THE VEHICLE BATTERY MAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER. FAULTY GENERATOR FAULTY BATTERY MONITORING SYSTEM (BMS) THE CHARGE WARNING INDICATOR IS ILLUMINATED WHEN THE ENGINE IS RUNNING CAUSE: THE POWER SUPPLY IS A FULLY INTEGRATED SYSTEM THAT REQUIRES SDD TO DIAGNOSE OVERALL FUNCTIONALITY ROBUSTLY TO MAKE SURE CUSTOMER SATISFACTION IS MET VIA RIGHT FIRST TIME DIAGNOSIS. ACTION: SHOULD A CUSTOMER EXPRESS THIS CONCERN, FOLLOW THE DIAGNOSTIC PROCEDURE BELOW."
Associated Products (21)Associated Documents - November 11, 2015•Document ID: 10097054Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM72513
- Date Added:
- April 7, 2017
- Manufacturer:
- JAGUAR
Summary"ISSUED DEC 2015. ISSUE FOR VEHICLES FITTED WITH THE IN CONTROL TOUCH THERE COULD BE A CUSTOMER CONCERN THAT ON COLLECTION OF THEIR VEHICLE THE CORRECT SEARCH COUNTRY HAS NOT BEEN SELECTED IN THE NAVIGATION. ACTION AS PART OF THE PDI PROCESS YOU ARE REQUESTED TO ENSURE THAT THE CORRECT SEARCH COUNTRY IS SELECTED IN THE NAVIGATION. THIS CAN BE FOUND BY SELECTING NAVIGATION WHERE TO - ADDRESS. IF THE SYSTEM IS SHOWING EITHER ""ENTER COUNTRY"" OR A NONE RELEVANT COUNTRY THEN ENTER THE CORRECT COUNTRY BY SELECTING THE INCORRECT TEXT AND SELECTING THE CORRECT SEARCH COUNTRY USING THE KEYBOARD. THE PDI PROCESS WILL BE UPDATED AT THE EARLIEST OPPORTUNITY"
Associated Products (7)Associated Documents - November 11, 2015•Document ID: 10096881Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ENGINE
- Mfr Comm. #:
- JTB00415NAS3
- Date Added:
- April 5, 2017
- Manufacturer:
- JAGUAR
Summary"SITUATION: ONE OF THE FOLLOWING ISSUES MAY OCCUR: THE GEAR SELECTOR LED INDICATOR FLASHES AND NEUTRAL IS INVOLUNTARILY ENGAGED WHEN COMING TO A STOP. THE INSTRUMENT CLUSTER HAS SWITCHED OFF AFTER AN AUTOMATIC ENGINE STOP AND DRIVER EXIT CONDITIONS DO NOT EXIST AND THE VEHICLE DOES NOT AUTOMATICALLY RESTART THE ENGINE UPON RELEASEOF THE BRAKE PEDAL (NOTE: DIAGNOSTIC TROUBLE CODE [DTC] P162F-00 MAY BE STORED IN THE ENGINE CONTROL MODULE [ECM]). CAUSE: THIS MAY BE CAUSED BY THE ORIGINAL ENGINE CONTROL MODULE (ECM) AND TRANSMISSION CONTROL MODULE (TCM) SOFTWARE WHICH DID NOT PROVIDE OPTIMIZED SETTINGS FOR THE INTELLIGENT STOP/START FUNCTION IN ALL SITUATIONS."
Associated Products (9)Associated Documents - November 10, 2015•Document ID: 10096890Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT
- Mfr Comm. #:
- SSM72510
- Date Added:
- April 5, 2017
- Manufacturer:
- JAGUAR
Summary"ISSUE: DELAMINATION OF COVER TRIM CAUSE: INCORRECT MANUFACTURING PROCESS"
Associated Products (7)Associated Documents - November 9, 2015•Document ID: 10096841Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; ENGINE
- Mfr Comm. #:
- 6-248NAS (ISSUE
- Date Added:
- April 4, 2017
- Manufacturer:
- JAGUAR
SummaryADDRESS CONCERNS WITH THE CORRECT OPERATION OF THE OZYGEN (O2) SENSORS
Associated Products (9)Associated Documents - November 6, 2015•Document ID: 10097053Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY
- Mfr Comm. #:
- SSM72508
- Date Added:
- April 7, 2017
- Manufacturer:
- JAGUAR
Summary"ISSUED DEC 2015. ISSUE VEHICLES BATTERY CLAIMS FOR BATTERY DISCHARGED. CAUSE THE BATTERY STORAGE PROCESS HAS NOT BEEN CORRECTLY FOLLOWED UPON VEHICLE DELIVERY AND FOLLOWING A PDI."
Associated Products (17)Associated Documents - November 4, 2015•Document ID: 10096888Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY; WHEELS
- Mfr Comm. #:
- SSM72498
- Date Added:
- April 5, 2017
- Manufacturer:
- JAGUAR
Summary"ISSUE: WHEEL STUD FAILURES (FRACTURES). CAUSE: OVERLOAD FRACTURE DUE TO INCORRECT TORQUE BEING APPLIED OR INCORRECT PROCESS APPLICATION AND SEQUENCE BEING APPLIED TO THE WHEEL STUD FOLLOWING WHEEL REMOVAL AND REFIT."
Associated Products (17)Associated Documents - November 2, 2015•Document ID: 10096887Service Bulletin/Repair InstructionsENGINE; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- K309NAS1
- Date Added:
- April 5, 2017
- Manufacturer:
- JAGUAR
Summary"SITUATION: TO ADDRESS CONCERNS WITH THE CORRECT OPERATION OF THE OXYGEN (O2) SENSORS, UPDATED ENGINE CONTROL MODULE (ECM) SOFTWARE IS REQUIRED ON THE MODELS, ENGINE VARIANTS, AND VEHICLE IDENTIFICATION NUMBER (VIN) RANGES AS LISTED IN THE AFFECTED VEHICLE RANGE. ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED NEW VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW VEHICLE SALE PENDING COMPLETION OF THE SERVICE INSTRUCTION DETAILED IN THIS TECHNICAL BULLETIN."
Associated Products (9)Associated Documents - November 2, 2015•Document ID: 10096844Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; ENGINE
- Mfr Comm. #:
- JTB00357NAS1
- Date Added:
- April 4, 2017
- Manufacturer:
- JAGUAR
Summary"SITUATION: ONE OR MORE FO THE FOLLOWING ISSUES MAY BE EVIDENT WHEN USING THE SMART KEY: ENGINE FAILS TO CRANK; 'SMART KEY NOT FOUND' MESSAGE DISPLAYED IN THE INSTRUMENT CLUSTER; VEHICLE MAY NOT UNLOCK / LOCK WHEN USING PASSIVE ENTRY OR WHEN PRESSING A SMART KEY BUTTON. CAUSE: THIS MAY BE CAUSED BY A 'LOCK UP' OF THE KEYLESS VEHICLE MODULE (KVM)."
Associated Products (12)Associated Documents - October 30, 2015•Document ID: 10096829Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- JTB00447NAS1
- Date Added:
- April 1, 2017
- Manufacturer:
- JAGUAR
Summary"SITUATION: THE INTERIOR ELECTRICAL SWITCHES AND/OR CENTER DIVISION TRIM PANEL MAY SHOW SIGNS OF PEELING OR ARE STICKY TO THE TOUCH. THE FOLLOWING MAY BE AFFECTED BY THIS CONCERN: STEERING WHEEL SWITCHPACK - LEFT/RIGHT AIR CONDITIONING/RADIO CONTROL PANEL LUGGAGE COMPARTMENT LID RELEASE SWITCH C ENTER DIVISION TRIM PANEL TRANSMISSION CONTROL SWITCH REAR CONSOLE CLIMATE CONTROL SWITCHPACK FRONT DOOR GLASS LIFT SWITCH - DRIVER-SIDE FRONT DOOR GLASS LIFT SWITCH - PASSENGER-SIDE REAR DOOR GLASS LIFT SWITCH FRONT SEAT CONTROL SWITCH CAUSE: THIS MAY BE CAUSED WHEN THE CLEAR LAQUER COATING PEELS OR BECOMES STICKY WHEN EXPOSED TO A COMBINATION OF HIGH TEMPERATURE AND HUMIDITY."
Associated Products (6)Associated Documents - October 29, 2015•Document ID: 10097086Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:IGNITION; ELECTRICAL SYSTEM; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Mfr Comm. #:
- SSM72486
- Date Added:
- April 10, 2017
- Manufacturer:
- JAGUAR
Summary"ISSUE: CUSTOMERS MAY REPORT WHILST PRESSING THE AUTO STOP/START BUTTON IN THEIR VEHICLE, A WARNING MESSAGE MAY BE DISPLAYED IN THE INSTRUMENT CLUSTER - AUTO STOP/START NOT AVAILABLE. DTC B12CD-87 WILL BE LOGGED IN THE GATEWAY MODULE GWM). CAUSE: THE IGNITION LIVE INPUT INTO THE VEHICLE QUALITY MODULE (VQM), MAY HAVE A POOR CONNECTION, AND/OR NO LIN CIRCUIT BETWEEN THE VQM & GWM."
Associated Products (9)Associated Documents - October 8, 2015•Document ID: 10097083Service Bulletin/Repair InstructionsSTRUCTURE:BODY:BUMPERS
- Mfr Comm. #:
- SSM72460
- Date Added:
- April 10, 2017
- Manufacturer:
- JAGUAR
Summary"ISSUE: ON SOME XJ X351 MODELS, THE FRONT LOWER BUMPER SPLITTER TRIM IS WORKING LOOSE AND / OR COMING ADRIFT CAUSE: UNDER INVESTIGATION"
Associated Products (6)Associated Documents - October 7, 2015•Document ID: 10096824Service Bulletin/Repair InstructionsEQUIPMENT; STRUCTURE:BODY:DOOR
- Mfr Comm. #:
- JTB00411NAS1
- Date Added:
- March 31, 2017
- Manufacturer:
- JAGUAR
Summary"SITUATION: THE DOOR EXTERIOR ALUMINUM FINISHERS MAY EXHIBIT DISCOLORATION. CAUSE: THIS MAY BE CAUSED BY THE ALUMINUM SURFACE BEING AFFECTED BY CLIMATIC CONDITIONS."
Associated Products (11)Associated Documents - October 7, 2015•Document ID: 10096822Service Bulletin/Repair InstructionsENGINE; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- JTB00392NAS1
- Date Added:
- March 31, 2017
- Manufacturer:
- JAGUAR
Summary"SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED. UPON DIAGNOSIS, THE TECHNICIAN MAY FIND DIAGNOSTIC TROUBLE CODES (DTC) RELEVANT TO THE MID-CATALYST AND POST-CATALYST HEATED OXYGEN SENSORS (HO2S) -- P0036, P0037, P0038, P0042, P0043, P0044, P0054, P0055, P0056, P0057, P0058, P0060, P0061, P0062, P0063, P0064, P0136, P013A, P013C, P013E, P0141 , P0141, P0142, P0143, P0144, P0147, P014A, P0156, P0157, P0158, P0161, P0162, P0163, P0164, AND/OR P0167 -- STORED IN THE ENGINE CONTROL MODULE (ECM). CAUSE: THIS MAY BE CAUSED BY A POST-CATALYST HEATED OXYGEN SENSORS (HO2S) SOFTWARE ERROR."
Associated Products (6)Associated Documents - October 7, 2015•Document ID: 10096820Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- JTB00342NAS2
- Date Added:
- March 31, 2017
- Manufacturer:
- JAGUAR
Summary"SITUATION: ON START-UP, THE NAVIGATION SYSTEM MAY EXPERIENCE EITHER AN INTERMITTENT OR PERMANENT CONCERN AS DESCRIBED BELOW. A. INTERMITTENT: - THE CURRENT VEHICLE POSITION DISPLAYED IS 'WASHINGTON D.C.' AND NOT THE ACTUAL CURRENT POSITION. ONCE A GPS SIGNAL IS ACQUIRED, THE CURRENT VEHICLE POSITION WILL THEN BE CORRECTLY DISPLAYED. - ROUTE GUIDANCE IS NOT AFFECTED DURING THIS INTERMITTENT FAULT MODE; IF THE ISSUE OCCURRED DURING ROUTE GUIDANCE, THE CURRENT ROUTE WILL CONTINUE TO BE DISPLAYED. B. PERMANENT: - THE CURRENT VEHICLE POSITION DISPLAYED IS 'WASHINGTON D.C.' AND NOT THE ACTUAL CURRENT POSITION. THE CURRENT VEHICLE POSITION WILL CONTINUE TO BE INCORRECTLY DISPLAYED AS 'WASHINGTON D.C.' FOLLOWING AN IGNITION CYCLE ('OFF' / 'ON'). - ROUTE GUIDANCE IS AFFECTED DURING THIS PERMANENT FAULT MODE; IF THE ISSUE OCCURRED DURING ROUTE GUIDANCE, THE CURRENT ROUTE WILL NOT RESUME AND THE DESTINATION WILL BE CANCELLED. - ALL PREVIOUS DESTINATIONS WILL BE DELETED (BUTTON 'GRAYED OUT'). CAUSE: THESE MAY BE CAUSED BY A SOFTWARE ISSUE OR HARD FAULT WITH THE INTEGRATED AUDIO MODULE (IAM)."
Associated Products (6)Associated Documents - September 29, 2015•Document ID: 10096759Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- JTB00436NAS2
- Date Added:
- March 31, 2017
- Manufacturer:
- JAGUAR
Summary"SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED. UPON DIAGNOSIS, THE TECHNICIAN MAY FIND ONE OR MORE OF THE FOLLOWING DIAGNOSTIC TROUBLE C ODES (DTC ) STORED IN THE ENGINE CONTROL MODULE (EC M): P043E-00, P0442-00, P0447-00, P0496-00, P2401-00, P2402-00, P2403-00, P2404-00, P2406-00, P2407-00, P240A-00, P240C -00, AND/OR P240C -85. CAUSE: THIS MAY BE CAUSED BY WATER/ICE, CAUSED BY SPRAY FROM THE ROAD TIRES, BECOMING TRAPPED WITHIN THE DIAGNOSTIC MODULE TANK LEAKAGE (DMTL) PUMP FILTER."
Associated Products (6)Associated Documents - September 29, 2015•Document ID: 10096747Service Bulletin/Repair InstructionsENGINE; FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
- Mfr Comm. #:
- JTB00394NAS3
- Date Added:
- March 30, 2017
- Manufacturer:
- JAGUAR
Summary"SITUATION: A METALLIC 'CLICKING' / 'RASPING' NOISE MAY BE EVIDENT FROM THE ENGINE. THE NOISE MAY BE MORE NOTICEABLE WHEN THE ENGINE IS AT IDLE SPEED AND WHEN THE ENGINE IS COLD. CAUSE: THIS MAY BE CAUSED BY A NOISY HIGH PRESSURE FUEL PUMP OUTLET VALVE."
Associated Products (11)Associated Documents - September 28, 2015•Document ID: 10096758Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:WIRING; PARKING BRAKE:CONVENTIONAL:AIR; STRUCTURE:BODY:BUMPERS
- Mfr Comm. #:
- JTB00435NAS1
- Date Added:
- March 31, 2017
- Manufacturer:
- JAGUAR
Summary"SITUATION: THE FRONT AND/OR REAR PARKING AID SYSTEM MAY BE INOPERATIVE. CAUSE: THIS MAY BE CAUSED BY A CORRODED WIRING HARNESS AT THE FRONT AND/OR REAR BUMPER HARNESSES."
Associated Products (13)Associated Documents