Jaguar E-PACE Service Bulletins (2021)

291 manufacturer communications on file.

• November 18, 2021•Document ID: 10204103

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  NAS21.11.013

  Date Added:

  December 7, 2021

  Manufacturer:

  JAGUAR

  Summary

  A potential issue has been identified on specific vehicles where, in locations where the vehicle has poor or no network connection, vehicles may experience intermittent resetting of the navigation system, following a recent Map Over The Air (MOTA) update. The navigation screen displayed on the Touchscreen will revert to the PIVI home screen and the navigation screen displayed in the instrument cluster panel will revert to displaying the manufacturer's logo. The system will self-recover and navigation will resume, however this fault may re-occur if the vehicle maintains poor or no network connection. No other vehicle features or systems are affected.

  Associated Products (3)

  2021 Jaguar E-PACE2021 Jaguar F-PACE2021 Jaguar XF
  Associated Documents

  • DownloadMC-10204103-0001.pdf↗
• November 18, 2021•Document ID: 10204091

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  H382NAS1

  Date Added:

  December 7, 2021

  Manufacturer:

  JAGUAR

  Summary

  A potential issue has been identified on specific vehicles where, in locations where the vehicle has poor or no network connection, vehicles may experience intermittent resetting of the navigation system, following a recent Map Over The Air (MOTA) update. The navigation screen displayed on the Touchscreen will revert to the PIVI home screen and the navigation screen displayed in the instrument cluster panel will revert to displaying the manufacturer's logo. The system will self-recover and navigation will resume, however this fault may re-occur if the vehicle maintains poor or no network connection. No other vehicle features or systems are affected.

  Associated Products (3)

  2021 Jaguar E-PACE2021 Jaguar F-PACE2021 Jaguar XF
  Associated Documents

  • DownloadMC-10204091-0001.pdf↗
• November 16, 2021•Document ID: 10204159

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT

  Mfr Comm. #:

  PIVI IP31

  Date Added:

  December 7, 2021

  Manufacturer:

  LAND ROVER

  Summary

  AUDIO No audio output when audio system appears to be on issue is now corrected CONNECTIVITY Improved WiFi and HotSpot Functionality WiFI hotspot appears but no data connection is available issue as been fixed INSTRUMENT PANEL CLUSTER CONTROL MODULE (IPC) Fixing of flickering IPC for media information NAVIGATION Navigation improvements for freezes and slow boot ups The map view intermittently changing the zoom and switching 2D, 3D layout selection without user input is now corrected Japan market Navigation can now be launched from the home screen Navigation location tracking freezing during a drive cycle issue is now corrected Issue from last software update that locks the map to a default location has been corrected PERSONALISATION Improvement in stability of personalisation features SOFTWARE OVER THE AIR (SOTA) Improved robustness of system performance after a SOTA Update Improved robustness of firmware updates after a SOTA Update SPEECH Improved speech recognition SYSTEM Improvement in system stability in terms of System reset Improvement in general system stability Improvements in acoustic reliability / Audio loss Improvements in robustness in data persistency Graphical Improvements for placeholder screens and overlapping Text TELEMATICS Improvement in stability of the activation and deactivation of telematics services TOW BAR Improvement in Tow Bar functionality

  Associated Products (21)

  2022 Jaguar E-PACE2022 Jaguar F-PACE2022 Jaguar I-PACE2022 Jaguar XE2022 Jaguar XF2022 Land Rover Defender2022 Land Rover Discovery2022 Land Rover Discovery Sport2022 Land Rover Range Rover Evoque2022 Land Rover Range Rover Velar2021 Jaguar E-PACE2021 Jaguar F-PACE2021 Jaguar I-PACE2021 Jaguar XE2021 Jaguar XF2021 Land Rover Defender2021 Land Rover Discovery2021 Land Rover Discovery Sport2021 Land Rover Range Rover Evoque2021 Land Rover Range Rover Velar+ 1 more
  Associated Documents

  • DownloadMC-10204159-0001.pdf↗
• November 16, 2021•Document ID: 10204122

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  SFCC_NOV2021_25

  Date Added:

  December 7, 2021

  Manufacturer:

  LAND ROVER

  Summary

  Post 21A Update Apple CarPlay® Navigation Voice Guidance Not Heard

  Associated Products (85)

  2022 Jaguar E-PACE2022 Jaguar F-PACE2022 Jaguar F-TYPE2022 Jaguar I-PACE2022 Jaguar XE2022 Jaguar XF2022 Jaguar XJ2022 Land Rover Discovery2022 Land Rover Discovery Sport2022 Land Rover Range Rover2022 Land Rover Range Rover Evoque2022 Land Rover Range Rover Sport2022 Land Rover Range Rover Velar2021 Jaguar E-PACE2021 Jaguar F-PACE2021 Jaguar F-TYPE2021 Jaguar I-PACE2021 Jaguar XE2021 Jaguar XF2021 Jaguar XJ+ 65 more
  Associated Documents

  • DownloadMC-10204122-0001.pdf↗
• November 16, 2021•Document ID: 10204121

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  SFCC_NOV2021_24

  Date Added:

  December 7, 2021

  Manufacturer:

  JAGUAR

  Summary

  Improvements/Fixes – Improvement in system stability – Improvements in acoustic reliability / Audio loss – Graphical Improvements – Flickering cluster for media info – Improved Speech support for features like Weather, Nav – Poor Speech recognition – Improvement in stability of personalization features – Introduction of IP oriented Sirius XM functionality – Improvement in Tow Bar functionality – Robustness in SW Performance post SOTA Update – Robustness in firmware updates post SOTA update – Navigation improvements – Improved Wi-Fi / Hotspot Functionality

  Associated Products (20)

  2022 Jaguar E-PACE2022 Jaguar F-PACE2022 Jaguar I-PACE2022 Jaguar XF2022 Land Rover Defender2022 Land Rover Discovery2022 Land Rover Discovery Sport2022 Land Rover Range Rover Evoque2022 Land Rover Range Rover Velar2021 Jaguar E-PACE2021 Jaguar F-PACE2021 Jaguar I-PACE2021 Jaguar XF2021 Land Rover Defender2021 Land Rover Discovery2021 Land Rover Discovery Sport2021 Land Rover Range Rover Evoque2021 Land Rover Range Rover Velar2020 Land Rover Defender2020 Land Rover Discovery Sport
  Associated Documents

  • DownloadMC-10204121-0001.pdf↗
• November 16, 2021•Document ID: 10204120

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  SFCC_NOV2021_19

  Date Added:

  December 7, 2021

  Manufacturer:

  LAND ROVER

  Summary

  Affected vehicles will require software updates to the TCU & ICCM using Pathfinder to enable future SOTA updates and to install the latest PIVI IP31 software

  Associated Products (14)

  2022 Land Rover Defender2022 Land Rover Discovery2022 Land Rover Discovery Sport2021 Jaguar E-PACE2021 Jaguar F-PACE2021 Jaguar I-PACE2021 Jaguar XF2021 Land Rover Defender2021 Land Rover Discovery2021 Land Rover Discovery Sport2021 Land Rover Range Rover Evoque2021 Land Rover Range Rover Velar2020 Land Rover Defender2020 Land Rover Discovery Sport
  Associated Documents

  • DownloadMC-10204120-0001.pdf↗
• November 9, 2021•Document ID: 10204087

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  BIG5NOV21_41B

  Date Added:

  December 7, 2021

  Manufacturer:

  JAGUAR

  Summary

  IP31 Includes numerous bug fixes, and also activates wireless CarPlay and Android Auto functionality to all PIVI vehicles.

  Associated Products (19)

  2022 Jaguar E-PACE2022 Jaguar F-PACE2022 Jaguar I-PACE2022 Jaguar XF2022 Land Rover Defender2022 Land Rover Discovery2022 Land Rover Discovery Sport2022 Land Rover Range Rover Evoque2022 Land Rover Range Rover Velar2021 Jaguar E-PACE2021 Jaguar F-PACE2021 Jaguar I-PACE2021 Jaguar XF2021 Land Rover Defender2021 Land Rover Discovery2021 Land Rover Discovery Sport2021 Land Rover Range Rover Evoque2021 Land Rover Range Rover Velar2020 Land Rover Defender
  Associated Documents

  • DownloadMC-10204087-0001.pdf↗
• November 9, 2021•Document ID: 10204086

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  BIG5NOV21_41A

  Date Added:

  December 7, 2021

  Manufacturer:

  JAGUAR

  Summary

  21A SOTA campaign suspended due to an issue where CarPlay voice guidance would not work for navigation apps, such as Waze.

  Associated Products (85)

  2022 Jaguar E-PACE2022 Jaguar F-PACE2022 Jaguar F-TYPE2022 Jaguar I-PACE2022 Jaguar XE2022 Jaguar XF2022 Jaguar XJ2022 Land Rover Discovery2022 Land Rover Discovery Sport2022 Land Rover Range Rover2022 Land Rover Range Rover Evoque2022 Land Rover Range Rover Sport2022 Land Rover Range Rover Velar2021 Jaguar E-PACE2021 Jaguar F-PACE2021 Jaguar F-TYPE2021 Jaguar I-PACE2021 Jaguar XE2021 Jaguar XF2021 Jaguar XJ+ 65 more
  Associated Documents

  • DownloadMC-10204086-0001.pdf↗
• October 20, 2021•Document ID: 10202945

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  SSM75559

  Date Added:

  November 4, 2021

  Manufacturer:

  JAGUAR

  Summary

  Coolant leak from Thermostat

  Associated Products (34)

  2022 Jaguar E-PACE2022 Jaguar F-PACE2022 Jaguar F-TYPE2022 Jaguar XE2022 Jaguar XF2021 Jaguar E-PACE2021 Jaguar F-PACE2021 Jaguar F-TYPE2021 Jaguar XE2021 Jaguar XF2020 Jaguar E-PACE2020 Jaguar F-PACE2020 Jaguar F-TYPE2020 Jaguar XE2020 Jaguar XF2019 Jaguar E-PACE2019 Jaguar F-PACE2019 Jaguar F-TYPE2019 Jaguar XE2019 Jaguar XF+ 14 more
  Associated Documents

  • DownloadMC-10202945-0001.pdf↗
• October 15, 2021•Document ID: 10202853

  Service Bulletin/Repair Instructions
  SEATS

  Mfr Comm. #:

  SFCC_OCT2021_44

  Date Added:

  November 2, 2021

  Manufacturer:

  JAGUAR

  Summary

  Seat Power Height Adjustment Motor Inoperative

  Associated Products (62)

  2022 Jaguar E-PACE2022 Jaguar F-PACE2022 Jaguar I-PACE2022 Jaguar XE2022 Jaguar XF2022 Land Rover Defender2022 Land Rover Discovery2022 Land Rover Range Rover Evoque2022 Land Rover Range Rover Sport2022 Land Rover Range Rover Velar2021 Jaguar E-PACE2021 Jaguar F-PACE2021 Jaguar I-PACE2021 Jaguar XE2021 Jaguar XF2021 Land Rover Defender2021 Land Rover Discovery2021 Land Rover Range Rover Evoque2021 Land Rover Range Rover Sport2021 Land Rover Range Rover Velar+ 42 more
  Associated Documents

  • DownloadMC-10202853-0001.pdf↗
• October 15, 2021•Document ID: 10202852

  Service Bulletin/Repair Instructions
  SEATS

  Mfr Comm. #:

  SFCC_OCT2021_43

  Date Added:

  November 2, 2021

  Manufacturer:

  LAND ROVER

  Summary

  Seat Power Fore/Aft Motor Inoperative

  Associated Products (63)

  2022 Jaguar E-PACE2022 Jaguar F-PACE2022 Jaguar I-PACE2022 Jaguar XE2022 Jaguar XF2022 Land Rover Defender2022 Land Rover Discovery2022 Land Rover Range Rover Evoque2022 Land Rover Range Rover Sport2022 Land Rover Range Rover Velar2021 Jaguar E-PACE2021 Jaguar F-PACE2021 Jaguar I-PACE2021 Jaguar XE2021 Jaguar XF2021 Land Rover Defender2021 Land Rover Discovery2021 Land Rover Range Rover Evoque2021 Land Rover Range Rover Sport2021 Land Rover Range Rover Velar+ 43 more
  Associated Documents

  • DownloadMC-10202852-0001.pdf↗
• October 15, 2021•Document ID: 10202851

  Service Bulletin/Repair Instructions
  SEATS

  Mfr Comm. #:

  SFCC_OCT2021_42

  Date Added:

  November 2, 2021

  Manufacturer:

  JAGUAR

  Summary

  Seat Recliner Motor Inoperative

  Associated Products (70)

  2022 Jaguar E-PACE2022 Jaguar F-PACE2022 Jaguar I-PACE2022 Jaguar XE2022 Jaguar XF2022 Land Rover Defender2022 Land Rover Discovery2022 Land Rover Discovery Sport2022 Land Rover Range Rover Evoque2022 Land Rover Range Rover Sport2022 Land Rover Range Rover Velar2021 Jaguar E-PACE2021 Jaguar F-PACE2021 Jaguar I-PACE2021 Jaguar XE2021 Jaguar XF2021 Land Rover Defender2021 Land Rover Discovery2021 Land Rover Discovery Sport2021 Land Rover Range Rover Evoque+ 50 more
  Associated Documents

  • DownloadMC-10202851-0001.pdf↗
• October 15, 2021•Document ID: 10202840

  Service Bulletin/Repair Instructions
  STEERING

  Mfr Comm. #:

  SFCC_OCT2021_35

  Date Added:

  November 2, 2021

  Manufacturer:

  LAND ROVER

  Summary

  Reduced or Lack of Steering Assistance on Start-up

  Associated Products (3)

  2021 Jaguar E-PACE2021 Land Rover Discovery Sport2021 Land Rover Range Rover Evoque
  Associated Documents

  • DownloadMC-10202840-0001.pdf↗
• October 15, 2021•Document ID: 10202830

  Service Bulletin/Repair Instructions
  ENGINE; EQUIPMENT

  Mfr Comm. #:

  SFCC_OCT2021_31

  Date Added:

  November 2, 2021

  Manufacturer:

  JAGUAR

  Summary

  Timing chain replacement VVT Service Part Incorrectly Boxed

  Associated Products (60)

  2022 Jaguar E-PACE2022 Jaguar F-PACE2022 Jaguar XE2022 Jaguar XF2022 Land Rover Defender2022 Land Rover Discovery2022 Land Rover Discovery Sport2022 Land Rover Range Rover2022 Land Rover Range Rover Evoque2022 Land Rover Range Rover Velar2021 Jaguar E-PACE2021 Jaguar F-PACE2021 Jaguar XE2021 Jaguar XF2021 Land Rover Defender2021 Land Rover Discovery2021 Land Rover Discovery Sport2021 Land Rover Range Rover2021 Land Rover Range Rover Evoque2021 Land Rover Range Rover Velar+ 40 more
  Associated Documents

  • DownloadMC-10202830-0001.pdf↗
• October 15, 2021•Document ID: 10202827

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  SFCC_OCT2021_30

  Date Added:

  November 2, 2021

  Manufacturer:

  LAND ROVER

  Summary

  Transmission fluid leaks

  Associated Products (36)

  2022 Jaguar E-PACE2022 Jaguar F-PACE2022 Jaguar F-TYPE2022 Jaguar XE2022 Jaguar XF2022 Land Rover Defender2022 Land Rover Discovery2022 Land Rover Discovery Sport2022 Land Rover Range Rover2022 Land Rover Range Rover Evoque2022 Land Rover Range Rover Sport2022 Land Rover Range Rover Velar2021 Jaguar E-PACE2021 Jaguar F-PACE2021 Jaguar F-TYPE2021 Jaguar XE2021 Jaguar XF2021 Land Rover Defender2021 Land Rover Discovery2021 Land Rover Discovery Sport+ 16 more
  Associated Documents

  • DownloadMC-10202827-0001.pdf↗
• October 15, 2021•Document ID: 10202824

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SFCC_OCT2021_22

  Date Added:

  November 2, 2021

  Manufacturer:

  JAGUAR

  Summary

  Navigation voice guidance no longer operational after latest NGI update

  Associated Products (72)

  2021 Jaguar E-PACE2021 Jaguar F-PACE2021 Jaguar F-TYPE2021 Jaguar I-PACE2021 Jaguar XE2021 Jaguar XF2021 Jaguar XJ2021 Land Rover Discovery2021 Land Rover Discovery Sport2021 Land Rover Range Rover2021 Land Rover Range Rover Evoque2021 Land Rover Range Rover Sport2021 Land Rover Range Rover Velar2020 Jaguar E-PACE2020 Jaguar F-PACE2020 Jaguar F-TYPE2020 Jaguar I-PACE2020 Jaguar XE2020 Jaguar XF2020 Jaguar XJ+ 52 more
  Associated Documents

  • DownloadMC-10202824-0001.pdf↗
• October 15, 2021•Document ID: 10202823

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SFCC_OCT2021_21

  Date Added:

  November 2, 2021

  Manufacturer:

  LAND ROVER

  Summary

  The wireless phone charger is not working with iPhone 12

  Associated Products (27)

  2022 Jaguar E-PACE2022 Jaguar F-PACE2022 Jaguar I-PACE2022 Jaguar XF2022 Land Rover Defender2022 Land Rover Discovery2022 Land Rover Discovery Sport2022 Land Rover Range Rover Evoque2022 Land Rover Range Rover Velar2021 Jaguar E-PACE2021 Jaguar F-PACE2021 Jaguar I-PACE2021 Jaguar XF2021 Land Rover Defender2021 Land Rover Discovery2021 Land Rover Discovery Sport2021 Land Rover Range Rover Evoque2021 Land Rover Range Rover Velar2020 Jaguar E-PACE2020 Jaguar F-PACE+ 7 more
  Associated Documents

  • DownloadMC-10202823-0001.pdf↗
• October 15, 2021•Document ID: 10202818

  Service Bulletin/Repair Instructions
  STEERING

  Mfr Comm. #:

  SFCC_OCT2021_13

  Date Added:

  November 2, 2021

  Manufacturer:

  LAND ROVER

  Summary

  LOSS OF STEERING ASSISTANCE

  Associated Products (4)

  2021 Jaguar E-PACE2021 Land Rover Discovery2021 Land Rover Discovery Sport2021 Land Rover Range Rover Evoque
  Associated Documents

  • DownloadMC-10202818-0001.pdf↗
• October 11, 2021•Document ID: 10202944

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SSM75557

  Date Added:

  November 3, 2021

  Manufacturer:

  JAGUAR

  Summary

  XCL DISTORTION OR RATTLE NOISE PRESENT WHILE USING THE AUDIO SYSTEM

  Associated Products (44)

  2022 Jaguar E-PACE2022 Jaguar F-PACE2022 Jaguar F-TYPE2022 Jaguar I-PACE2022 Jaguar XE2022 Jaguar XF2022 Jaguar XJ2021 Jaguar E-PACE2021 Jaguar F-PACE2021 Jaguar F-TYPE2021 Jaguar I-PACE2021 Jaguar XE2021 Jaguar XF2021 Jaguar XJ2020 Jaguar E-PACE2020 Jaguar F-PACE2020 Jaguar F-TYPE2020 Jaguar I-PACE2020 Jaguar XE2020 Jaguar XF+ 24 more
  Associated Documents

  • DownloadMC-10202944-0001.pdf↗
• September 27, 2021•Document ID: 10202011

  Service Bulletin/Repair Instructions
  STEERING

  Mfr Comm. #:

  H367NAS1

  Date Added:

  October 6, 2021

  Manufacturer:

  JAGUAR

  Summary

  LOSS OF STEERING ASSISTANCE

  Associated Products (1)

  2021 Jaguar E-PACE
  Associated Documents

  • DownloadMC-10202011-0001.pdf↗