Infiniti QX50 Complaints (2019)

145 consumer complaints on file.

• #11183790March 3, 2019
  FUEL/PROPULSION SYSTEM

  AFTER TURNING OFF THE ENGINE OF MY QX50 INFINITI 2019 WHEN ENTERING MY GARAGE, A VERY STRONG GAS ODOR EXISTS FOR MANY HOURS AFTERWARDS THE CAR HAS BEEN BROUGHT BACK SEVERAL TIMES FOR THE PROBLEM AND INFINITI HAS TRIED DIFFERENT PARTS AFTER REPLICATING THE PROBLEM IN THEIR DEALERSHIP HOWEVER, THERE DOES NOT SEEM TO BE A FIX. WHAT DOES A CONSUMER DO ABOUT THIS.IT HAS BEEN IN SERVICE CENTER AT GRUBBS INFINITI FOR APPROXIMATELY 50 DAYS SINCE THE PURCHASE OF THIS CAR IN NOVEMBER, 2018. I BELIEVE THIS IS A SERIOUS SAFETY ISSUE, SINCE I HAVE AN OPEN PILOT EXISTING ON MY HOT WATER HEATER IN THE VERY SAME GARAGE WHERE I PARK THE CAR. PRESENTLY IN THE SHOP AGAIN.HAVE BEEN TOLD THERE ARE OTHER CARS OF THIS MODEL WITH THE SAME COMPLAINT. WAS EVEN GIVEN A LOANER OF THE SAME MODEL WITH THE SAME GAS ODOR. HAVE ANOTHER LOANER, QX60 MODEL WITHOUT THE PROBLEM. I BELIEVE THIS CAR(MODEL) NEEDS A RECALL.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11142301October 23, 2018
  ENGINE

  VEHICLE 2019 INFINITI QX50 PURE 4DR SUV AWD (2.0L 4CYL TURBO CVT) REVIEW WE HAVE THIS CAR ABOUT 3 MONTHS NOW. HAVE APPROXIMATELY 3500 MILES ON IT. WE EXPERIENCING A HUG DEFECT ON THIS CAR. IN OCTOBER, I DROVE THE INFINITY TO THE GYM IN THE MORNING 5:20AM. IT WAS LESS THAN 1 MILES AWAY, PARKED THE CAR OUTSIDE ABOUT 70 MINUTES. WENT HOME, PARKED THE CAR IN THE GARAGE 2 HOURS. WHEN I GOT IN THE CAR AND STARTED, THE FAN CAME ON. IT WAS SO LOUD THAT WE CAN HEAR IT INSIDE THE CAR WITH ALL WINDOWS UP. IT WAS ON OVER 40 MINUTES FROM MY HOUSE TO WORK. GOT TO WORK, SHUT OFF THE ENGINE, RESTARTED THE CAR, THE FAN IMMEDIATELY CAME BACK ON. THIS HAPPENED 4 TIMES NOW. WE DO BELIEVE SOMETHING IS NOT RIGHT. TOOK IT BACK TO THE DEALER, THEY CANNOT FIX IT, SAID IT IS PER DESIGN, NOT A DEFECT. BOUGHT THIS AS A LUXURY CAR, NOT LUXURY AT ALL. NOW, I AM WORRYING ABOUT THE SAFETY OF MYSELF AND MY PASSENGERS. NOT SURE WHEN OR IF THE ENGINEER IS GOING TO DIE ON THE HIGHWAY. IF ANYONE HAS THE SAME PROBLEM PLEASE REPORT IT. WE ARE AT A LOSS REGARDING WHAT TO DO NEXT. WOULD NOT RECOMMEND TO BUY, THERE IS STILL A LOT OF PROBLEMS ON THIS VEHICLE TO WORK OUT.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11139651October 11, 2018
  STRUCTURE:BODY, SERVICE BRAKES, UNKNOWN OR OTHER

  THE FORWARD EMERGENCY BREAKING(FEB) WITH PEDESTRIAN DETECTION AND PREDICTIVE FORWARD COLLISION WARNING(PFCW) DID NOT ACTIVATE WHEN I WAS STARTING UP FROM A 4 WAY STOP SIGN INTERSECTION ON A CITY STREET. MY 2019 QX50 WAS IN MOTION WHEN IT CRASHED INTO ANOTHER VEHICLE ON THE PASSENGER DOOR AND WHEEL WELL. AIRBAGS DID NOT DEPLOY AS THE QX50 WAS , I ESTIMATE, TRAVELING <15 MPH. DAMAGE TO THE 2019 QX50 WAS APPRX $9K. I WILL SHARE AUTO BODY ITEMIZED REPAIR PARTS ONCE THE QX50 IS RETURNED TO ME. DUE TO THE QX50 BEING A 2019 NOT ALL PARTS ARE AVAILABLE IN THE INFINITI INVENTORY. REPAIR SHOP WORKING W/INFINITI DEALERSHIP TO WORK ON A SOLUTION. THE 2019 QX50 WAS MOVING SO SLOW THAT THERE WAS NO DAMAGE TO THE SUSPENSION AS A WHEEL ALIGNMENT IS NOT NECESSARY.

  Crash:

  Yes

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11118825August 9, 2018
  ELECTRICAL SYSTEM, UNKNOWN OR OTHER

  BACKUP CAMERA AND NAV SCREEN WENT BLANK. COULDN'T USE THE BACKUP CAMERA BACKING UP IN GARAGE.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11099605June 4, 2018
  UNKNOWN OR OTHER

  CAR CAN SHIFT INTO NEUTRAL MERELY BY RESTING HAND ON SHIFT LEVER WHILE SITTING OR MOVING

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0