Infiniti Q50 Service Bulletins (2015)
207 manufacturer communications on file.
- August 20, 2015•Document ID: 10192630Service Bulletin/Repair InstructionsEQUIPMENT; POWER TRAIN; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- ITB11011A
- Date Added:
- May 10, 2021
- Manufacturer:
- INFINITI
SummarySERVICE INFORMATION For QX60 Hybrid Vehicles, go to page 4. Q50, Q70, and M35 Hybrid Vehicles The internal combustion (IC) engine in the Q50, Q70, and M35 Hybrid vehicles is started using a high voltage motor that is integrated into the transmission. The high voltage motor gets its power from the high voltage Lithium-Ion (Li-ion) battery that is mounted between the trunk room and the rear seat. The Li-ion battery cannot be recharged using an external battery charger; therefore it is very important that the battery state of charge (SOC) is properly maintained during extended storage periods. Action must to be taken in order to prevent excessive discharge of the high voltage Li-ion battery during an extended storage period. If the reserve capacity of the Li-ion battery is not sufficient, the hybrid system cannot be started. Perform the Battery Discharge Prevention During Extended Storage procedure in this bulletin once a month (every 30 days). NOTE: A discharged high voltage Li-ion battery is not a warrantable issue. See this bulletin for further detail.
Associated Products (8)Associated Documents - August 6, 2015•Document ID: 10192616Service Bulletin/Repair InstructionsPOWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT
- Mfr Comm. #:
- ITB14028A
- Date Added:
- May 10, 2021
- Manufacturer:
- INFINITI
SummarySERVICE INFORMATION The information in this bulletin is provided to help ensure correct diagnosis and repair of fluid leaks. All fluid leaks, when properly diagnosed, should be repaired (whether under warranty or customer pay) to ensure proper vehicle operation. However, certain normal operating conditions can be misdiagnosed as a leak requiring repair. Unnecessary repair or replacement of parts in connection with incorrectly diagnosed "leaks" can negatively impact customer satisfaction, be time consuming and costly, and if not performed correctly can lead to future repairs. See this bulletin for further detail.
Associated Products (34)2016 Infiniti QX702015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX35+ 14 moreAssociated Documents - July 29, 2015•Document ID: 10192611Service Bulletin/Repair InstructionsFORWARD COLLISION AVOIDANCE; POWER TRAIN
- Mfr Comm. #:
- ITB14051A
- Date Added:
- May 10, 2021
- Manufacturer:
- INFINITI
SummaryIF YOU CONFIRM All of the following: The FCW (Forward Collision Warning) malfunction is ON or reported to have been ON, and DTC C1A27 (ECD POWER SUPPLY CIRCUIT) is stored (Past or Current), and the brake fluid level is normal. NOTE: C1A27 is an ICC (Intelligent Cruise Control) DTC. ACTION Reprogram the ABS control unit (ABS) per the Service Procedure in this bulletin. - Part of the Service Procedure, step 20 on page 8, is a confirmation that reprogramming is needed to resolve the incident shown in Figure A and B on page 1. See this bulletin for further detail.
Associated Products (3)Associated Documents - July 29, 2015•Document ID: 10056785Service Bulletin/Repair InstructionsVEHICLE SPEED CONTROL; VEHICLE SPEED CONTROL:CRUISE CONTROL
- Mfr Comm. #:
- ITB-14-051
- Date Added:
- February 20, 2015
- Manufacturer:
- INFINITI
SummaryINFINITI: ON SOME VEHICLES, THE FORWARD COLLISION WARNING (FCW) MALFUNCTION HAS BEEN OR IS ON AND FLUID LEVEL FOR BRAKES IS NORMAL AND THE ABS CONTROL UNIT NEEDS PROGRAMMING, PER SERVICE PROCEDURE. MODEL 2013-14 JX35, QX60, 2014-15 Q50. *PE UPDATED 9/10/15. *PE
Associated Products (5)Associated Documents - July 22, 2015•Document ID: 10192609Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM); EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- ITB13054D
- Date Added:
- May 10, 2021
- Manufacturer:
- INFINITI
SummaryIF YOU CONFIRM: The MIL is ON with DTC P0101 and/or P010B (MAF SEN/CIRCUIT-B1/B2) and there are no drivability issues. ACTION: 1. Refer to step 6 in the SERVICE PROCEDURE to confirm this bulletin applies to the vehicle you are working on. 2. If this bulletin applies, reprogram the ECM. NOTE: If this bulletin does apply (the ECM needs to be reprogrammed), do NOT replace the mass air flow sensor(s). See this bulletin for further detail.
Associated Products (14)Associated Documents - July 8, 2015•Document ID: 10192603Service Bulletin/Repair InstructionsWHEELS; BACK OVER PREVENTION; AIR BAGS; STEERING
- Mfr Comm. #:
- ITB15001A
- Date Added:
- May 10, 2021
- Manufacturer:
- INFINITI
SummaryIF YOU CONFIRM The steering wheel makes a faint squeaking/ticking noise when turned left or right. NOTE: Due to the faint nature of this noise it may be necessary to lift front wheels off of the ground so that it can be isolated. ACTION Remove driver?s side airbag and apply felt tape with the SERVICE PROCEDURE starting on page 2. See this bulletin for further detail.
Associated Products (2)Associated Documents - July 7, 2015•Document ID: 10192601Service Bulletin/Repair InstructionsVISIBILITY; AIR BAGS; STEERING
- Mfr Comm. #:
- ITB10037D
- Date Added:
- May 10, 2021
- Manufacturer:
- INFINITI
SummarySERVICE INFORMATION The Applied Vehicles are equipped with a new version of Intelligent Key presets memory. Each Intelligent Key can be programmed to have its own unique set of presets for certain vehicle systems. Vehicle systems that are linked with Intelligent Key include: - Automatic Drive Positioner (includes driver seat, steering column, and mirror position memory) - Audio (station presets, etc.) - Auto air conditioning and heating (retains the last temperature and mode setting for each Intelligent Key user) - Navigation system (retains the last settings [e.g., Birdview] and clock display preference for each Intelligent Key user) See this bulletin for further detail.
Associated Products (11)Associated Documents - July 6, 2015•Document ID: 10192598Service Bulletin/Repair InstructionsEQUIPMENT; BACK OVER PREVENTION; WHEELS; SERVICE BRAKES; STEERING
- Mfr Comm. #:
- ITB15025
- Date Added:
- May 10, 2021
- Manufacturer:
- INFINITI
SummarySERVICE INFORMATION When servicing run flat tires or low profile tires: - Special equipment and procedures are required to avoid damage. - Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when improperly dismounting and mounting tires. - TPMS sensors becoming damaged during mounting or dismounting tires are not covered under warranty. - To avoid such damage, ensure that the tire changer being used and the operator of the tire changer are capable of servicing run flat and low profile tires. - Operator?s manuals for such tire changers must be followed. See this bulletin for further detail.
Associated Products (41)2016 Infiniti QX702015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX35+ 21 moreAssociated Documents - May 7, 2015•Document ID: 10192573Service Bulletin/Repair InstructionsWHEELS
- Mfr Comm. #:
- ITB15020
- Date Added:
- May 10, 2021
- Manufacturer:
- INFINITI
SummarySERVICE INFORMATION The appearance of painted alloy wheels can be damaged if acidic cleaners are used. DO NOT use Chrome Wheel Cleaner on Painted Wheels. Many chrome wheel cleaners have acidic ingredients. Make sure to follow all instruction in the Appearance and Care Section of the Owner?s Manual. Damage to wheel appearance due to the use of inappropriate chemicals or cleaning products is not covered under warranty. See this bulletin for further detail.
Associated Products (36)2017 Infiniti Q502017 Infiniti Q602017 Infiniti QX302017 Infiniti QX502017 Infiniti QX602017 Infiniti QX702017 Infiniti QX802016 Infiniti Q502016 Infiniti Q702016 Infiniti QX502016 Infiniti QX602016 Infiniti QX702016 Infiniti QX802015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX80+ 16 moreAssociated Documents - April 20, 2015•Document ID: 10192560Service Bulletin/Repair InstructionsLANE DEPARTURE
- Mfr Comm. #:
- ITB15016
- Date Added:
- May 10, 2021
- Manufacturer:
- INFINITI
SummarySERVICE INFORMATION If you confirm there is a need to replace the combination meter front cover (lens) on an Applied Vehicle for any reason (scratch, blemish, etc.): - Do not replace the entire combination meter assemby. The front cover of the combination meter assembly is available as a separate service part. - Refer to the Electronic Service Manual, section MWI-Meter, Warning Lamp & Indicator, for replacement information. See this bulletin for further detail.
Associated Products (16)Associated Documents - March 16, 2015•Document ID: 10192545Service Bulletin/Repair InstructionsWHEELS
- Mfr Comm. #:
- ITB10062E
- Date Added:
- May 10, 2021
- Manufacturer:
- INFINITI
SummarySERVICE INFORMATION For vehicles delivered to the dealers with wheel protector covers - Do not remove the wheel protector covers during Pre-Delivery Inspection (PDI) - Wheel protector covers help prevent cosmetic rotor corrosion. See this bulletin for further detail.
Associated Products (20)2015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G372012 Infiniti QX56Associated Documents - March 11, 2015•Document ID: 10192533Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- ITB99043G
- Date Added:
- May 10, 2021
- Manufacturer:
- INFINITI
SummarySERVICE INFORMATION NOTE - Failure to follow the procedures in this bulletin may result in the denial of a warranty claim. In an effort to protect the paint finish, Paint Guard Film (PGF) is applied on many new Infiniti vehicles. Paint Guard Film is a temporary white plastic protective film that is applied by the factory to the horizontal painted surfaces of the vehicle. The PGF protects the paint finish during vehicle handling, transportation and storage from harmful elements such as acid rain,iron particles, bird droppings, tree sap and other environmental contaminants. NOTE - Paint Guard Film CANNOT remain on the vehicle for more than six months after the vehicle's manufacture date. PGF must be removed at the end of six months. See this bulletin for further detail.
Associated Products (32)2015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G37+ 12 moreAssociated Documents - February 19, 2015•Document ID: 10192528Service Bulletin/Repair InstructionsVISIBILITY; ELECTRICAL SYSTEM
- Mfr Comm. #:
- ITB14039B
- Date Added:
- May 10, 2021
- Manufacturer:
- INFINITI
SummaryIF YOU CONFIRM A strong sulfur like odor is coming from the Moonroof drain hoses after a hot soak (after sitting with doors and windows closed). - Odor is most noticeable if the Moonroof shade is left closed while the vehicle sits in the direct sunlight and then after a hot soak the Moonroof shade is opened. NOTE - The Moonroof drain hoses MUST be the cause of the strong sulfur like odor for this bulletin to apply. ACTION Replace the Moonroof drain hoses with the Service Procedure starting on the next page AND deodorize with an ozone generator as needed AND THEN replace in-cabin microfilter. See this bulletin for further detail.
Associated Products (2)Associated Documents - February 2, 2015•Document ID: 10192523Service Bulletin/Repair InstructionsVEHICLE SPEED CONTROL; POWER TRAIN
- Mfr Comm. #:
- ITB15007
- Date Added:
- May 10, 2021
- Manufacturer:
- INFINITI
SummaryIF YOU CONFIRM A power window auto-up does not work for one or more power windows. ACTION Replace the left front (driver) door finisher with the new one listed in the Parts Information. While replacing the door finisher, also replace the main power window switch. See this bulletin for further detail.
Associated Products (2)Associated Documents - January 20, 2015•Document ID: 10192515Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
- Mfr Comm. #:
- ITB15004
- Date Added:
- May 10, 2021
- Manufacturer:
- INFINITI
SummaryIF YOU CONFIRM: The MIL is ON after the engine has been idling a while and one or both of the following DTCs are found stored in the ECM: - P0171 (FUEL SYS-LEAN-B1) - P0174 (FUEL SYS-LEAN-B2) ACTION: 1. Confirm this bulletin applies. - Compare the vehicle?s current ECM part number to those listed in Table A (see page 5). 2. If the ECM part number does not match one listed in Table A, this bulletin does not apply. Go back to ASIST for further diagnostic and repair information. 3. If this bulletin applies, reprogram the ECM. See this bulletin for further detail.
Associated Products (2)Associated Documents - January 16, 2015•Document ID: 10192514Service Bulletin/Repair InstructionsEQUIPMENT; BACK OVER PREVENTION; AIR BAGS
- Mfr Comm. #:
- ITB00031D
- Date Added:
- May 10, 2021
- Manufacturer:
- INFINITI
SummarySERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could result in serious personal injury or death. Infiniti STRONGLY RECOMMENDS AGAINST making any change to seat trim materials from the factory equipped condition. This specifically applies to replacing the seat trim with non-factory materials; adding leather/cloth seat covers, seat pads, or seat storage pouches, etc. around or over the seat back and the passenger seat cushion. See this bulletin for further detail.
Associated Products (73)2015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G37+ 53 moreAssociated Documents - January 15, 2015•Document ID: 10192511Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- ITB13002A
- Date Added:
- May 10, 2021
- Manufacturer:
- INFINITI
SummarySERVICE INFORMATION DTC B2190 (NATS ANTENNA AMP) can be stored for the following reasons: 1. Something other than an Intelligent Key is inserted into the Key-Slot. 2. An Intelligent Key issue. 3. A wiring issue between the Key-Slot and the BCM. 4. A Key-Slot issue. If DTC B2190 is stored due to 1 or 2 above, it will not erase, or go to "PAST", until a known good registered Intelligent Key is inserted into the Key-Slot. For DTC B2190 diagnosis; first perform the Service Manual DTC Confirmation Procedure. See this bulletin for further detail.
Associated Products (35)2015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G372012 Infiniti QX56+ 15 moreAssociated Documents - January 5, 2015•Document ID: 10192505Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- ITB11003E
- Date Added:
- May 10, 2021
- Manufacturer:
- INFINITI
SummarySERVICE INFORMATION Two methods are used to update/upgrade Navigation Map Data: 1. The customer goes to www.infinitinavigation.com and is mailed update disc(s) or SD card and installs data, OR 2. The dealership is mailed update disc(s) and the customer must visit the dealership to have data installed. Use the matrix in this bulletin to determine which method is utilized for each Applied Vehicle. See this bulletin for further detail.
Associated Products (56)2015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G37+ 36 moreAssociated Documents - January 5, 2015•Document ID: 10192504Service Bulletin/Repair InstructionsSUSPENSION
- Mfr Comm. #:
- ITB12041C
- Date Added:
- May 10, 2021
- Manufacturer:
- INFINITI
SummarySERVICE INFORMATION If a customer would like to activate a subscription for any of the following services: - SiriusXM Satellite Radio, NavTraffic, NavWeather or Travel Link OR If a radio is replaced for any reason, and a customer has an active subscription to any of the above services, OR If a customer claims to have an active subscription to any of the above services, AND any portion of the subscribed service is not operating, ... follow the steps in this bulletin to activate/refresh the service.
Associated Products (24)2015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G37+ 4 moreAssociated Documents - January 2, 2015•Document ID: 10192503Service Bulletin/Repair InstructionsBACK OVER PREVENTION:DISPLAY FUNCTION
- Mfr Comm. #:
- ITB13047A
- Date Added:
- May 10, 2021
- Manufacturer:
- INFINITI
SummarySERVICE INFORMATION In an Applied Vehicle, maintenance reminders (when set) are displayed in the following two locations: - Meter (Information Display) - APPS Screen (Maintenance Note App) Maintenance reminders set in the meter settings will display on the Information Display. Maintenance reminders set in the Maintenance Note App will display on the APPS screen. See this bulletin for more detail.
Associated Products (2)Associated Documents