Infiniti M35 Service Bulletins (2013)

80 manufacturer communications on file.

• November 29, 2017•Document ID: 10127462

  Service Bulletin/Repair Instructions
  VISIBILITY:WINDSHIELD

  Mfr Comm. #:

  ITB09-039e

  Date Added:

  January 29, 2018

  Manufacturer:

  INFINITI

  Summary

  WINDSHIELD CRACKING This bulletin has been amended to apply to the latest models and model years. Also, warranty information on pages 1 and 8 has been updated. No other changes have been made. Please discard previous versions of this bulletin.

  Associated Products (212)

  2018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX602017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX502017 Infiniti QX602017 Infiniti QX702017 Infiniti QX802016 Infiniti Q402016 Infiniti Q502016 Infiniti Q602016 Infiniti Q702016 Infiniti QX502016 Infiniti QX602016 Infiniti QX70+ 192 more
  Associated Documents

  • DownloadMC-10127462-0001.pdf↗
• November 28, 2017•Document ID: 10127461

  Service Bulletin/Repair Instructions
  SERVICE BRAKES

  Mfr Comm. #:

  ITB00-024g

  Date Added:

  January 29, 2018

  Manufacturer:

  INFINITI

  Summary

  BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the ProCut? brake lathe were added on page 8, and a Brake Noise Diagnostic Worksheet was added on page 10. Please discard previous versions of this bulletin.

  Associated Products (212)

  2018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX602017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX502017 Infiniti QX602017 Infiniti QX702017 Infiniti QX802016 Infiniti Q402016 Infiniti Q502016 Infiniti Q602016 Infiniti Q702016 Infiniti QX502016 Infiniti QX602016 Infiniti QX70+ 192 more
  Associated Documents

  • DownloadMC-10127461-0001.pdf↗
• November 14, 2017•Document ID: 10127463

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  ITB12-011i

  Date Added:

  January 29, 2018

  Manufacturer:

  INFINITI

  Summary

  TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles that are equipped with factory Navigation system. This bulletin has been amended. Changes have been made throughout. You must read the entire bulletin to understand all the changed information. Please discard all previous versions of this bulletin.

  Associated Products (28)

  2018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX602017 Infiniti QX802016 Infiniti Q502016 Infiniti Q702016 Infiniti QX602016 Infiniti QX802015 Infiniti Q502015 Infiniti Q702015 Infiniti QX602015 Infiniti QX80+ 8 more
  Associated Documents

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• September 28, 2017•Document ID: 10118683

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  ITB12-011h

  Date Added:

  October 12, 2017

  Manufacturer:

  INFINITI

  Summary

  TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles equipped with factory Navigation system. This bulletin has been amended. Information for several 2018 models has been added. No other changes have been made. Please discard all previous versions of this bulletin.

  Associated Products (27)

  2018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX602017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX602017 Infiniti QX802016 Infiniti Q502016 Infiniti Q702016 Infiniti QX602016 Infiniti QX802015 Infiniti Q502015 Infiniti Q702015 Infiniti QX602015 Infiniti QX802014 Infiniti Q50+ 7 more
  Associated Documents

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• September 25, 2017•Document ID: 10118678

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; WHEELS

  Mfr Comm. #:

  ITB11-005c

  Date Added:

  October 12, 2017

  Manufacturer:

  INFINITI

  Summary

  WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.

  Associated Products (72)

  2018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX602017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX502017 Infiniti QX602017 Infiniti QX702017 Infiniti QX802016 Infiniti Q402016 Infiniti Q502016 Infiniti Q602016 Infiniti Q702016 Infiniti QX502016 Infiniti QX602016 Infiniti QX70+ 52 more
  Associated Documents

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• July 7, 2017•Document ID: 10119210

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:12V/24V/48V BATTERY

  Mfr Comm. #:

  ITB09-015h

  Date Added:

  October 15, 2017

  Manufacturer:

  INFINITI

  Summary

  12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin.

  Associated Products (219)

  2019 Infiniti Q502019 Infiniti Q702019 Infiniti QX502019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX502018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX502017 Infiniti QX602017 Infiniti QX702017 Infiniti QX80+ 199 more
  Associated Documents

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• April 10, 2017•Document ID: 10109233

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  ITB17-015

  Date Added:

  August 1, 2017

  Manufacturer:

  INFINITI

  Summary

  NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED IF YOU CONFIRM The Navigation system in an Applied Vehicle reboots when SXM Traffic is enabled. NOTE: Perform the steps in this bulletin ONLY if the above condition occurs while the vehicle is in the state of Oregon. ACTION Update the Navigation system software using the DVD shown on page 2.

  Associated Products (54)

  2017 Infiniti Q702017 Infiniti QX502017 Infiniti QX702017 Infiniti QX802016 Infiniti Q702016 Infiniti QX502016 Infiniti QX702016 Infiniti QX802015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX50+ 34 more
  Associated Documents

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• March 7, 2017•Document ID: 10109193

  Service Bulletin/Repair Instructions
  SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT; SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT

  Mfr Comm. #:

  ITB17-018

  Date Added:

  August 1, 2017

  Manufacturer:

  INFINITI

  Summary

  BALL JOINT AXIAL END PLAY PROCEDURE SERVICE INFORMATION When working on the front suspension, use the updated service information in this bulletin along with the Electronic Service Manual (ESM). The updated information in this bulletin is a correction and a supplement to the ESM.

  Associated Products (81)

  2017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX502017 Infiniti QX702017 Infiniti QX802016 Infiniti Q502016 Infiniti Q702016 Infiniti QX502016 Infiniti QX702016 Infiniti QX802015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX702015 Infiniti QX802014 Infiniti Q502014 Infiniti Q60+ 61 more
  Associated Documents

  • DownloadMC-10109193-0001.pdf↗
• February 16, 2017•Document ID: 10120545

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  ITB17-007

  Date Added:

  October 25, 2017

  Manufacturer:

  INFINITI

  Summary

  CLIENT SATISFACTION INITIATIVE 2G TELEMATICS HARDWARE REPLACEMENT This bulletin applies to vehcile equipped with navigation systems only. SERVICE INFORMATION On February 26, 2016 Infiniti announced that it was sending a reminder notification to clients affected by AT&T?s planned discontinuation of the 2G cellular network. In June 2016, Infiniti communicated instructions to retailers to update new vehicles in their inventory with 3G compatible telematics control units. At this time, Infiniti is beginning the process of making 3G compatible hardware available to owners of affected vehicles as identified above. This upgrade may require an owner to make a co-payment in order to receive the 3G hardware update. Please refer to the Claims Information below to determine if an owner co-pay is required. This client satisfaction initiative includes both the hardware upgrade and a complimentary one-year subscription to Infiniti Connection Plus telematics service; this does not apply to PC454 (see page 2 for details). You MUST use Service Comm to confirm bulletin Applicability. NOTE: - Vehicle eligibility will be viewed on the second page of Service Comm. This activity is not displayed on the main page of Service Comm because it is optional for customers to participate. - Vehicles without Navigation are ineligible as they are not equipped with TCUs. Retailer?s Responsibility It is the retailer?s responsibility to check SERVICE COMM using the appropriate Service Comm I.D. for the status on each vehicle falling within the range of this client satisfaction initiative which for any reason enters the service department. If a vehicle subject to this client satisfaction activity was part of a retailer trade, the letter associated with that vehicle should be forwarded to the appropriate retailer for upgrade completion.

  Associated Products (16)

  2016 Infiniti Q702016 Infiniti QX602016 Infiniti QX802015 Infiniti Q502015 Infiniti Q702015 Infiniti QX602015 Infiniti QX802014 Infiniti Q502014 Infiniti Q702014 Infiniti QX602014 Infiniti QX802013 Infiniti JX352013 Infiniti M352013 Infiniti M372013 Infiniti M562013 Infiniti QX56
  Associated Documents

  • DownloadMC-10120545-0001.pdf↗
• February 13, 2017•Document ID: 10119184

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT

  Mfr Comm. #:

  ITB17-005

  Date Added:

  October 15, 2017

  Manufacturer:

  INFINITI

  Summary

  BLUETOOTH, USB, AND AUX FUNCTION DIAGNOSTIC TOOL SERVICE INFORMATION The Enhanced Multi-Media Interface Tester (EMMIT) J-51922 is a new special tool that tests the functionality of the following features: Bluetooth o Pairing/Connecting o Phonebook Access Profile o Hands Free Profile (for calls) o Bluetooth Audio test o Message Access Profile (for text messages, if so equipped) USB o Tests USB music playback o Tests USB music browsing capability AUX o Tests AUX Jack playback Use EMMIT to diagnose symptoms related to Bluetooth, USB, and AUX. If EMMIT passes diagnostic tests, the symptom is caused by the customer?s phone and not caused by the AV control unit. DO NOT replace the AV control unit. NOTE: If an AV control unit is replaced for multi-media issues that can be tested with EMMIT, a printed copy of the EMMIT diagnostic results must be included with the returned unit. See page 2 for more information about the EMMIT tool.

  Associated Products (11)

  2013 Infiniti FX352013 Infiniti FX372013 Infiniti FX502013 Infiniti G252013 Infiniti G352013 Infiniti G372013 Infiniti JX352013 Infiniti M352013 Infiniti M372013 Infiniti M562013 Infiniti QX56
  Associated Documents

  • DownloadMC-10119184-0001.pdf↗
• November 29, 2016•Document ID: 10119255

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  ITB13-052a

  Date Added:

  October 15, 2017

  Manufacturer:

  INFINITI

  Summary

  INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles and make changes to the body of the bulletin. Please discard previous versions.

  Associated Products (32)

  2017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX602017 Infiniti QX802016 Infiniti Q502016 Infiniti Q602016 Infiniti Q702016 Infiniti QX602016 Infiniti QX802015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX602015 Infiniti QX802014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX602014 Infiniti QX80+ 12 more
  Associated Documents

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• October 20, 2016•Document ID: 10120576

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  ITB12-011g

  Date Added:

  October 25, 2017

  Manufacturer:

  INFINITI

  Summary

  TELEMATICS SERVICE INFORMATION This bulletin has been amended. Modifications have been made to include 2017 Q50, Q60, Q70, QX60, and QX80 vehicles. No other changes have been made. Please discard all previous versions of this bulletin.

  Associated Products (23)

  2017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX602017 Infiniti QX802016 Infiniti Q502016 Infiniti Q702016 Infiniti QX602016 Infiniti QX802015 Infiniti Q502015 Infiniti Q702015 Infiniti QX602015 Infiniti QX802014 Infiniti Q502014 Infiniti Q702014 Infiniti QX602014 Infiniti QX802013 Infiniti JX352013 Infiniti M35+ 3 more
  Associated Documents

  • DownloadMC-10120576-0001.pdf↗
• September 28, 2016•Document ID: 10091569

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  ITB12-054B

  Date Added:

  February 14, 2017

  Manufacturer:

  INFINITI

  Summary

  THIS BULLETIN HAS BEEN AMENDED. THE TITLE AND IF YOU CONFIRM SECTION HAVE BEEN REVISED. NO OTHER CHANGES HAVE BEEN MADE. PLEASE DISCARD PREVIOUS VERSIONS OF THIS BULLETIN.

  Associated Products (28)

  2013 Infiniti FX372013 Infiniti FX502013 Infiniti G372013 Infiniti JX352013 Infiniti M352013 Infiniti M372013 Infiniti M562013 Infiniti QX562012 Infiniti EX352012 Infiniti FX352012 Infiniti FX502012 Infiniti G372012 Infiniti M352012 Infiniti M372012 Infiniti M562012 Infiniti QX562011 Infiniti EX352011 Infiniti FX352011 Infiniti FX502011 Infiniti G37+ 8 more
  Associated Documents

  • DownloadMC-10091569-0001.pdf↗
• August 19, 2016•Document ID: 10091427

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  ITB12-011F

  Date Added:

  February 13, 2017

  Manufacturer:

  INFINITI

  Summary

  "TELEMATICS SERVICE INFORMATION VEHICLES EQUIPPED WITH FACTORY NAVIGATION SYSTEM THIS BULLETIN HAS BEEN AMENDED. MODIFICATIONS HAVE BEEN MADE TO INCLUDE QX30. NO OTHER CHANGES HAVE BEEN MADE. PLEASE DISCARD ALL PREVIOUS VERSIONS OF THIS BULLETIN."

  Associated Products (17)

  2016 Infiniti Q502016 Infiniti Q702016 Infiniti QX602016 Infiniti QX802015 Infiniti Q502015 Infiniti Q702015 Infiniti QX602015 Infiniti QX802014 Infiniti Q502014 Infiniti Q702014 Infiniti QX602014 Infiniti QX802013 Infiniti JX352013 Infiniti M352013 Infiniti M372013 Infiniti M562013 Infiniti QX56
  Associated Documents

  • DownloadMC-10091427-0001.pdf↗
• March 29, 2016•Document ID: 10192788

  Service Bulletin/Repair Instructions
  EQUIPMENT; FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP

  Mfr Comm. #:

  ITB15021A

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION If the clip for the fuel filler cap tether becomes lost or is detached for any reason, it is no longer necessary to replace the fuel filler cap. The clip or "pin" is now available as a separate service part. NOTE - Do not replace the fuel filler cap if only the pin is needed. See this bulletin for further detail.

  Associated Products (52)

  2016 Infiniti Q502016 Infiniti Q702016 Infiniti QX502016 Infiniti QX602016 Infiniti QX702016 Infiniti QX802015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX80+ 32 more
  Associated Documents

  • DownloadMC-10192788-0001.pdf↗
• August 1, 2014•Document ID: 10192414

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  ITB14037

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  IF YOU CONFIRM: A delay or harsh engagement into reverse is present. ACTION: 1. Refer to step 20 in the SERVICE PROCEDURE to confirm this bulletin applies to the vehicle you are working on. 2 If this bulletin applies, reprogram the EV/HEV (Hybrid Power Control Module) and the TCM (Transmission Control Module). Please see this bulletin for further details.

  Associated Products (6)

  2013 Infiniti M352013 Infiniti M372013 Infiniti M562012 Infiniti M352012 Infiniti M372012 Infiniti M56
  Associated Documents

  • DownloadMC-10192414-0001.pdf↗
• November 15, 2013•Document ID: 10053951

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP

  Mfr Comm. #:

  ITB-13-044

  Date Added:

  December 7, 2013

  Manufacturer:

  INFINITI

  Summary

  INFINITI: THE INSTRUMENT CLUSTER HAS A WARNING INDICATOR, THAT ILLUMINATES, OF A LOOSE FUEL FILL CAP. MODEL YEARS 2012 AND UP. NO MODELS LISTED. *PE

  Associated Products (18)

  2014 Infiniti Q502014 Infiniti QX602014 Infiniti QX802013 Infiniti FX352013 Infiniti FX502013 Infiniti JX352013 Infiniti M352013 Infiniti M372013 Infiniti M562013 Infiniti QX562012 Infiniti FX352012 Infiniti FX502012 Infiniti G252012 Infiniti G372012 Infiniti M352012 Infiniti M372012 Infiniti M562012 Infiniti QX56
  Associated Documents

  • DownloadMC-10053951-0001.pdf↗
• September 26, 2013•Document ID: 10054302

  Service Bulletin/Repair Instructions
  TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

  Mfr Comm. #:

  ITB-13-039

  Date Added:

  January 9, 2014

  Manufacturer:

  INFINITI

  Summary

  INFINITI: SERVICE BULLETIN CONCERNING LOW TIRE PRESSURE WARNING SYSTEM INFORMATION. *JS

  Associated Products (34)

  2014 Infiniti Q502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti FX352013 Infiniti FX502013 Infiniti JX352013 Infiniti M352013 Infiniti M372013 Infiniti M562013 Infiniti QX562012 Infiniti FX352012 Infiniti FX502012 Infiniti G252012 Infiniti G372012 Infiniti M352012 Infiniti M372012 Infiniti M562012 Infiniti QX562011 Infiniti EX35+ 14 more
  Associated Documents

  • DownloadMC-10054302-0001.pdf↗
• September 17, 2013•Document ID: 10053490

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:ENGINE

  Mfr Comm. #:

  ITB-13-030

  Date Added:

  November 1, 2013

  Manufacturer:

  INFINITI

  Summary

  INFINITI: STATES THAT THE MALFUNCTION INDICATOR LAMP (MIL) IS ON WITH THE FOLLOWING DIAGNOSTIC TROUBLE CODES (DTC) P030, P0301, P0302, P0303, P0304, P0305, P0306 MAY BE STORED. *KB UPDATED 12/20/13. *PE

  Associated Products (6)

  2013 Infiniti M352013 Infiniti M372013 Infiniti M562012 Infiniti M352012 Infiniti M372012 Infiniti M56
  Associated Documents

  • DownloadMC-10053490-0001.pdf↗
• August 27, 2013•Document ID: 10054528

  Service Bulletin/Repair Instructions
  WHEELS

  Mfr Comm. #:

  ITB-92-069-D

  Date Added:

  February 1, 2014

  Manufacturer:

  INFINITI

  Summary

  INFINITI: DUE TO USE OF AFTERMARKET CHROMING OF ALLOY WHEELS, FOR SOME VEHICLES, THE STANDARDS ARE NO LONGER ARE MET AND ARE SERIOUSLY DAMAGED AND NOT GUARANTEE OR WARRANTY THE MODIFIED WHEELS OR PERFORMANCE. MODELS ALL. NO YEARS LISTED. *PE

  Associated Products (34)

  2014 Infiniti Q502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti FX352013 Infiniti FX502013 Infiniti JX352013 Infiniti M352013 Infiniti M372013 Infiniti M562013 Infiniti QX562012 Infiniti FX352012 Infiniti FX502012 Infiniti G252012 Infiniti G372012 Infiniti M352012 Infiniti M372012 Infiniti M562012 Infiniti QX562011 Infiniti EX35+ 14 more
  Associated Documents

  • DownloadMC-10054528-0001.pdf↗