Hyundai XG350 Complaints (2004)

91 consumer complaints on file.

#10448423February 18, 2012
AIR BAGS
THE AIRBAG LIGHT ILLUMINATED IN MY CAR SHORTLY AFTER PURCHASING IT USED. IT WAS STILL UNDER WARRANTY AND THE DEALER FIXED IT, SAYING SOMETHING CAME UNPLUGGED UNDER THE SEAT. THE LIGHT CAME ON APPROXIMATELY A YEAR LATER, WHEN THE CAR WAS NO LONGER UNDER WARRANTY. I HAD TO GO TO THE DEALER TO HAVE THE PROBLEM DIAGNOSED AGAIN AND THIS TIME THEY SAID THERE WAS SOMETHING WRONG WITH A SENSOR IN THE DOOR AND THEY WOULD HAVE TO TAKE APART THE DOOR TO FIX IT. FROM MY UNDERSTANDING, THE AIRBAG LIGHT BEING ON MEANS THAT THE AIRBAGS WILL NOT DEPLOY IN AN ACCIDENT. IT IS NOT ACCEPTABLE FOR SUCH AN IMPORTANT COMPONENT OF THE CAR TO STOP WORKING BECAUSE THE DRIVER MOVES HIS SEAT, ETC. EVERY OWNER OF A HYUNDAI XG350 THAT I HAVE MET AS THE EXACT SAME PROBLEM. THE LIGHT COMES ON AND EVERY TIME YOU TAKE IT IN, IT IS FOR A DIFFERENT REASON THAT IS CONVENIENTLY EXPENSIVE TO REPAIR WHEN YOUR WARRANTY IS UP. HOWEVER IF THE CAR IS UNDER WARRANTY, THEY SAY IT IS A SEAT ISSUE AND FIX IT QUICKLY AND MAKE NO CONCERN OF IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435495November 14, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2004 HYUNDAI XG350. THE CONTACT STATED THAT THE AIR BAG LIGHT WOULD ILLUMINATE UPON STARTING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON SEVEN OCCASIONS, BUT THEY WERE UNABLE TO DIAGNOSE OR REPAIR THE FAILURE. THE FRONT SEATS WERE REMOVED AND REPAIRED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. UPDATED 1/13/12*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430451October 17, 2011
SUSPENSION
TL* THE CONTACT OWNS A 2004 HYUNDAI XG 350L. THE CONTACT STATED THE VEHICLE FAILED STATE INSPECTION DUE TO CORROSION OF THE FRONT SUB FRAME. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC BUT NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE CONTACTS VIN WAS NOT INCLUDED IN NHSTSA CAMPAIGN ID NUMBER: 09V12400 (SUSPENSION). THE FAILURE AND CURRENT MILEAGES WERE 71,000. UPDATED 11/07/11 *BF UPDATED 01/23/12*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405778June 9, 2011
STRUCTURE:FRAME AND MEMBERS
RIGHT WHEEL FELL OFF IN TRAFFIC DUE TO RUST OF K-FRAME. VEHICLE HAS LESS THAN 70,000 MILES AND IS LESS THAN SEVEN YEAR OLD. IT IS A 2004 HYUNDAI XG350 PURCHASED AND OPERATED SOLELY IN THE STATE OF KENTUCKY. THERE IS A RECALL NOTICE FOR THIS MODEL VEHICLE OF THIS YEAR FOR ALL THE STATES SURROUNDING KENTUCKY, I DID NOT GET THAT NOTICE. I UNDERSTAND THAT THERE WAS A SETTLEMENT MADE FOR THOSE STATES OUTSIDE OF KENTUCKY. IF THE WHEEL HAD FALLEN OFF 20 SECONDS LATER I PROBABLY WOULD HAVE BEEN KILLED. POLICE WERE PRESENT BUT NO REPORT WAS MADE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384759February 28, 2011
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2004 HYUNDAI XG350. THE CONTACT STATED THAT WHILE DRIVING 15 MPH THE RPMS INCREASED EXCESSIVELY AND THE VEHICLE TRIED TO ACCELERATE. WHILE DEPRESSING THE BRAKE PEDAL AND SHIFTING THE VEHICLE IN PARK, THE VEHICLE DID NOT MOVE FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST, A ROAD TEST DRIVE AND FOUND NOTHING WRONG WITH THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND A CLAIM NUMBER 54264 WAS FILED. A REPRESENTATIVE FROM THE MANUFACTURER INSPECTED THE VEHICLE AND FOUND NOTHING WRONG WITH IT. THE FAILURE MILEAGE WAS 38,000. UPDATED 03/31/11*LJ UPDATED 04/22/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368264November 29, 2010
VEHICLE SPEED CONTROL
WE HAVE A 2004 HYUNDAI XG 350, ON AT LEAST A HALF A DOZEN OCCASIONS, WHILE COMING TO A STOP, THE CAR WOULD SUDDENLY ACCELERATE AND WOULD NOT STOP WHILE PRESSING ON THE BRAKE, LUCKILY WE WERE ABLE TO AVOID ANY ACCIDENTS. WE TOOK IT TO OUR LOCAL HYUNDAI DEALER ON 10/20/10, THEY TOLD US IT WAS THE THROTTLE POSITION SENSOR, THEY REPLACED IT, SAID IT WAS FIXED. YESTERDAY, 11/28/10, IT DID THE EXACT SAME THING AGAIN, ONLY THIS TIME WE WEREN'T AS LUCKY. MY HUSBAND TRIED TO STOP AS HE PULLED INTO OUR DRIVEWAY, THE CAR SUDDENLY ACCELERATED, AND HE RAN INTO THE FRONT OF OUR HOUSE. THE FRONT BUMPER OF THE CAR HAS MINIMAL DAMAGE, OUR HOUSE HAS A HUGE DENT IN THE FRONT OF IT. NEEDLESS TO SAY, IT COULD HAVE BEEN MUCH WORSE, HE WASN'T INJURED, BUT HE OR SOMEONE ELSE COULD HAVE BEEN. THE CAR IS CURRENTLY AT OUR LOCAL DEALERSHIP AGAIN, THEY CALLED TODAY AND SAID THEY COULDN'T FIND A PROBLEM WITH IT AND HYUNDAI SAYS THEY HAVE NO RECORD OF THIS PROBLEM ON THIS MODEL OF CAR, SO IMAGINE MY SURPRISE TO FIND SEVERAL COMPLAINTS ON THE NHTSA WEBSITE. SOMEONE IS COVERING UP THIS PROBLEM SOMEWHERE, I HOPE IT DOESN'T TAKE SOMEONE GETTING SERIOUSLY INJURED OR KILLED FOR SOMETHING TO BE DONE ABOUT IT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10346800August 2, 2010
ELECTRICAL SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE REAR DEFOGGER GRID KEEPS BREAKING. WHEN YOU TURN ON THE DEFOGGER IT CASES INTERFERENCE IN THE RADIO SINCE THE GRID AND ANTENNA ARE BOTH EMBEDDED IN THE READ WINDSHIELD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335368June 8, 2010
AIR BAGS, AIR BAGS:FRONTAL, ELECTRICAL SYSTEM
2004 HYUNDAI XG350L HAS HAD INTERMITTENT AIR BAG LIGHT COME ON DASH DURING WARRANTY PERIOD. ALL REPAIRS UNDER WARRANTY AS SIMPLE FIX OF LOOSE CONNECTIONS. WITHIN SIX MONTHS OF OUT OF WARRANTY PERIOD AIR BAG LIGHT ON AGAIN AND TAKEN TO HYUNDAI DEALERSHIP WHO NOW STATES THAT THIS REPAIR IS OUT OF WARRANTY AND WILL COST OVER ONE THOUSAND DOLLARS. IN THE INTERM THE SUPPLEMENTARY RESTRAINT SYSTEM WILL NOT WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319170March 12, 2010
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2004 HYUNDAI XG350. SHE STATED THAT THE EXTERIOR AND INTERIOR LIGHTS WOULD CONSTANTLY FAIL. THE LIGHT BULBS WERE REPLACED SEVERAL TIMES BY THE DEALER BUT REMAINED AN INCESSANT PROBLEM. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 19,653. UPDATED 4/26/10 *CN THE BRAKE LIGHTS, FOG LIGHTS AND REVERSE LIGHTS FAILED SEVERAL TIMES. UPDATED 06/11/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313987February 24, 2010
VEHICLE SPEED CONTROL
HYUNDAI XG350 YEAR 2004 MODEL HAD UNINTENDED ACCELERATION PROBLEM. THE CAR JUMPED THE CURB WHEN PULLING INTO A PARKING SPOT. MY FOOT WAS ON THE BRAKE AS EVIDENCE BY MY DAUGHTER. I TRIED TO BREAK NUMEROUS TIMES, AND FINALLY THE CAR GOT CAUGHT UP ON A BUSH. IT WAS AS IF THE GAS PEDAL WAS STUCK. THE CAR JUST WOULD NOT STOP, AND IT WAS SLIGHTLY DAMAGED. HYUNDAI REPLACED THE CAR, BUT REWROTE THE LOAN WITH THE 10 K ORIGINAL DOWN PAYMENT GETTING LOST IN THE PAPERWORK. REPORTING THIS BECAUSE I DID NOT KNOW OF THIS FORUM BACK THEN. CONTACTED AN ATTORNEY, BUT THEY SAID THERE WAS NOTHING THAT COULD BE DONE WITH THE MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306220February 5, 2010
VEHICLE SPEED CONTROL
WHILE AT SLOWER SPEED TRYING TO SLOW DOWN BY APPLYING BRAKES ,CAR ACCELERATED ON ITS OWN..SEEMS LIKE BRAKE HAD NO EFFECT TO SLOW DOWN THE CAR..AS I WAS ABOUT TO HIT CAR IN FRONT OF MINE , I SHIFTED AUTO TRANSMISSION STICK OF MY CAR IN PARKING MODE WHILE FEET ON BRAKE..I WAS SCARED HELL..NEVER HAD HAPPENED LIKE THIS EVER DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293933November 29, 2009
AIR BAGS
AIRBAG WARNING LIGHT CAME ON AND IS CONSTANTLY ILLUMINATED. HYUNDAI DEALER CANNOT CONFIRM THAT THE AIRBAG WILL DEPLOY IN AN ACCIDENT OR COLLISION. I TALKED WITH HYUNDAI CONSUMER AFFAIRS PERSON AND WAS TOLD THAT THE AIRBAG PROBABLY WILL NOT DEPLOY WITH THE AIRBAG WARNING LIGHT ON. I WAS TOLD BY HYUNDAI CONSUMER AFFAIRS THAT THE AIRBAG SENSOR PART WAS NOT COVERED BY WARRANTY AND I WILL HAVE TO PAY TO REPLACE OR FIX THE PROBLEM. I FEEL THAT THIS IS A SAFETY ISSUE AND SHOULD BE REPLACE BY HYUNDAI DEALER OR HYUNDAI USA. HYUNDAI OF AMERICA CASE NUMBER 3753255. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284979September 23, 2009
SUSPENSION, STEERING
TL* THE CONTACT OWNS A 2004 HYUNDAI XG350. THE CONTACT STATED THAT WHILE DRIVING 45 MPH THE POWER STEERING FAILED. THE VEHICLE WAS TOWED TO A DEALER, AND A TECHNICIAN CONCLUDED THAT THE BOLTS ATTACHING THE STEERING ASSEMBLY SEPARATED FROM THE CROSS MEMBER. THE VEHICLE WAS REPAIRED. ALSO HE STATED HIS VIN NUMBER WAS EXCLUDED FROM RECALL # 09V124000 (SUSPENSION). HOWEVER HE IS EXPERIENCING SIMILAR PROBLEMS, THAT IF NOT RESOLVED POSES A POTENTIAL SAFETY HAZARD. THE FAILURE MILEAGE WAS 95,000. THE CURRENT MILEAGE WAS 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284637September 19, 2009
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
THE ELECTRIC SEAT HEATERS DO NOT WORK. WHILE THE CAR WAS UNDER WARRENTY THE DEALERSHIP RELPACED A FUSE AS A FIX. ONE WEEK LATER THEY HAD TO REPLACE THE HEATING PAD IN THE SEAT.(REMOVING THE SEAT). LATER, WHILE THE CAR WSA STILL UNDER WARRENTY, THEY REPLACED A FUSE. AFTER THE CAR PASSED 60,000 MILES, (OFF WARRENTY), BOTH SEATS HEATERS DID NOT WORK. I WAS TOLD THE FIX WOULD COST ME $600.00.... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283349September 8, 2009
PARKING BRAKE
MY EMERGENCY BRAKE HANDLE WITH PART OF THE METAL ROD STILL INTAKE BROKE OFF WHILE RELEASING IT. IT WAS ONLY AFTER THE FACT THAT I RECALLED A FEW TIMES WHEN I HAD THOUGHT I HAD RELEASED IT BUT THE INDICATOR LIGHT STILL REMAINED ON. I CALLED MY DEALER THEY ORDERED A "BRAKE PEDAL ASSEMBLY AND HANDLE" SINCE IT IS ALL ONE UNIT. I EXPRESSED MY CONCERN THAT THIS MUST BE A DEFECT TO BOTH THE DEALER AND CORPORATE BUT SINCE I WAS OUT OF THE WARRANTY PERIOD I WAS TOLD THERE WAS NOTHING THEY COULD DO. I STILL HAVE ONLY THE BROKEN HANDLE WITH METAL ATTACHED. I WAS INFORMED THE FIRST REPLACEMENT PART WAS "BROKE" AND AWAITED A SECOND REPLACEMENT. THE ASSEMBLY HAS NOW BEEN REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264790April 9, 2009
ENGINE AND ENGINE COOLING:ENGINE
I'M A SINGLE MOM AND HAVE NO FAMILY HERE IN CT. TO HELP ME OR GUIDE ME IN THIS SORT OF THING. MY CAR STARTED MAKING A KNOCKING NOISE UNDER THE HOOD. I DIDN'T KNOW WHAT IT WAS SO I TOOK IT TO MY MECHANIC. IT TOOK A COUPLE OF DAYS BEFORE SOME ONE THERE COULD LOOK AT IT. HE TOLD ME IT WAS AN ENGINE KNOCK AND SAID I SHOULD TAKE IT BACK TO THE DEALERSHIP TO GET IT FIXED. BY THE TIME I CONTACTED KEY IN MILFORD CT, MY CAR WAS OUT OF WARRANTY BY EIGHT DAYS. AND THAT'S ALL THEY KEPT TELLING ME. KEEP IN MIND, I BROUGHT THE CAR TO MY MECHANIC THE DAY BEFORE THE WARRANTY EXPIRED. KEY CHARGED ME 105.00 TO DETERMINE IT WAS IN FACT AN ENGINE KNOCK,AFTER I TOLD THEM MY MECHANIC TOLD ME WHAT IT WAS. KEY HAD NO LOANER CAR TO LEND ME WHILE MY CAR WAS THERE. LATER I FOUND OUT THERE WAS A WAITING LIST FOR LOANERS. NO ONE OFFERED TO PUT ME ON THE LIST AND NO ONE TRIED HELPING ME WITH A RENTAL. I PAID FOR A RENTAL THE ENTIRE WEEK THEY WERE PLAYING GAMES WITH ME WANTING TO CHARGE ME 10,360.00 FOR A NEW ENGINE AND WANTED TO CHARGE ME AN EXTRA 380.00 TO FIND OUT WHAT EXACTLY WENT WRONG WITH THE ENGINE, BEFORE THEY DECIDE TO REPLACE IT. NO ONE IS GIVING ME ANY GUARANTEE THAT THE WARRANTY WILL BE GRANTED. I BOUGHT MY CAR THERE 9/15/06 HAD MY CAR FOR THREE YRS,IT'S A 2004 XG350 WITH 46000 MILES ON IT. IT SOUNDS TO ME LIKE THE ENGINE HAD A DEFECT. EVERYONE ELSE I SPOKE WITH SAID THE SAME THING. I CONTACTED THE MANUFACTURE COMPANY AND NO ONE WAS TRYING TO HELP ME. I TOOK MY CAR OUT OF KEY AND BROUGHT IT BACK TO MY MECHANIC TO HAVE THE ENGINE REPLACED. I AM LOOKING FOR SOME SORT OF REIMBURSEMENT FROM KEY FOR ALL THESE GAMES THEY WANT TO PUT ME THROUGH, TRYING TO RIP ME OFF. MY CAR WAS IN FACT IN THE SHOP THE DAY BEFORE THE WARRANTY RAN OUT, MARCH 14, 2009. I HAVE ALL OF MY MAINTENANCE RECEIPTS AND RECORDS. KEY CHECKED ALL OF THE CARS FLUIDS AND EVERYTHING WAS CLEAN. I DON'T THINK ENGINES GO BAD OVER NIGHT. CAN SOME ONE HELP ME? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228823May 24, 2008
SEAT BELTS, AIR BAGS:FRONTAL
I HAVE A HYUNDAI XG350 2004 MODEL. I HAVE HAD IT IN FOR SERVICE WITH THE AIR BAG LIGHT 10 TIMES. THEY HAVE REPLACED THE SEAT BELT, SEAT BASE SENSOR, SEAT BACK ASSEMBLY AND THE STEERING WHEEL CLOCK SPRING. DO YOU THINK IT IS SAFE TO DRIVE, WILL IT DEPLOY IN CASE OF A CRASH? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217825February 12, 2008
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2004 HYUNDAI XG 350. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL, THE VEHICLE ACCELERATED. AS A RESULT, THE CONTACT STRUCK ANOTHER VEHICLE, WHICH CAUSED MINOR DAMAGE. THE FAILURE OCCURRED AT LEAST FIVE TIMES. THE CONTACT HAS NOT NOTIFIED THE DEALER OR MANUFACTURER. THE SPEED AND TRANSMISSION TYPE WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 42,000. UPDATED 03-18-08 *BF UPDATED 03/18/08 *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10209985November 26, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
RETIRED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10206362October 19, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2004 HYUNDAI XG 350. DURING THE DAYTIME, THE CONTACT CANNOT SEE THE LED SCREEN DISPLAY. EVEN WHEN THE DIMMER WAS ADJUSTED, THE FUNCTIONS WERE STILL NOT VISIBLE. THE LED SCREEN HAS THE TEMPERATURE AND VENT CONTROL. THE DEALER STATED THAT THE VEHICLE WAS DESIGNED IN THAT MANNER. THE FAILURE MILEAGE WAS 10,000 AND CURRENT MILEAGE WAS 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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