Hyundai Veloster Complaints (2013)

427 consumer complaints on file.

#11435624October 5, 2021
STEERING
-Steering motor coupler -Interrupted my turning at highway speeds, posed danger against myself and every other driver on the road. -It has been confirmed as the problem, and is a well known problem in the Veloster community. A recall is needed to prevent car accidents. Please help us. -No, it was not inspected outside of repair. -No warning lights at all are triggered by this problem. Symptoms are steering wheel clunking, sticking, vibrating. As it gets worse, steering wheel can become stuck in place, making it very difficult to turn the wheel. https://youtu.be/-2ximJ3KM3Q Here is a link to someone opening up the motor to see the coupler torn to ribbons. It is the same piece as I replaced. The veloster forum has hundreds if not thousands of reports of this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434080September 23, 2021
UNKNOWN OR OTHER
The contact owns a 2013 Hyundai Veloster. The contact stated that while replacing the control switch to the air conditioning unit the contact discovered that the electrical wiring harness was burnt and melted. Also, while accelerating from a standing start the vehicle was hesitant and paused before accelerating properly and the transmission was also stuck in sports mode. The cause of the failures was not determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 29,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11432950September 14, 2021
ENGINE
I purchased this car in September 2020 from a dealership and had no knowledge that there was an open recall on the vehicle. My son was driving the car home from school when in what he describes as the car losing all power with a rumbling noise. Smoke began coming from under the hood. He immediately pulled over. He was at a red light and had reached about 35 mph when the engine failed. He immediately pulled over about 200 to 300 feet from where he was had accelerated from at the red light. The vehicle was towed to the Hyundai dealership. After inspection it was reported that the open recall campaign was addressed on the vehicle however the damage caused by the recall was not fixed by the dealership. The dealership gave a quote of $9100 to replace the engine which through a rod through the engine block, a new starter, a new intake manifold and a new turbo. The dealership advised that they would only address the computer software update to address the pre ignition issue that leads to engine failure or fire but would not fix the damage caused by the recall. This is very unfortunate that automakers can build cars that they issue recalls on and only be responsible for fixing the recall and not the damage caused due to the recall. I should have never been sold a car with an open recall that was not addressed before purchase. My sons life was put at risk as well as other motorist. He broke down on an extremely busy highway. Highway 501 in Conway South Carolina. The car began smoking and could have caught fire. I am floored that a country like ours does not place more accountability on automakers and dealerships.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431453September 2, 2021
UNKNOWN OR OTHER
Veloster has three doors. At the same time, for no apparent reason, both passenger side doors failed to open from the outside. In researching this problem, I found many Hyundai's have door problems. It starts with not opening from outside, then will not open from inside or outside. The safety hazard is getting trapped in the car and not being able to open a door for escape or someone from outside trying to help and they cannot get the door open to help. The problem has been identified by an independent service center and there are many references to Hyundai door locking problems on the Internet. This has not been inspected by the manufacturer, police, insurance representatives. No warnings, the doors just failed to open, 2 of my 3 doors failed. Fortunately, I had one door to use. If someone was in the small backseat it would be very difficult to crawl out to the front to exit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430850August 28, 2021
ENGINE, VEHICLE SPEED CONTROL
Connecting rod failure. A test was ran on my car and this code came up even though my check engine light was off. There is a rattling when accelerating and a decrease in speed when accelerating. The rattling began a little less than a year ago so I took it to a shop but they said it couldn’t be fixed because the engine is enclosed. Basically to fix this issue I would need an entire new engine and it is already causing major issues on my vehicle. This is a safety issue because the engine could just fail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427891August 5, 2021
ELECTRICAL SYSTEM
The contact owns a 2013 Hyundai Veloster. The contact stated that while driving at various speeds, the vehicle stalled due to the engine overheating. There was no warning light illuminated. The contact had taken the vehicle to a dealer for an inspection and was informed that the vehicle had been making an abnormal sound and needed to be diagnosed. The contact declined. The contact linked the failure to NHTSA campaign number: 19V204000 (Electrical System, Engine) however, the VIN was not included in the recall. The manufacturer was also notified of the failure and a complaint was filed. The vehicle was not repaired and remained at the dealer. The failure mileage was approximately 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427607August 3, 2021
ELECTRICAL SYSTEM
faulty HVAC module and wiring catching on fire
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426555July 26, 2021
STEERING
The MDPS Flexible Coupler failed and causes loose steering and clicking noise coming from the steering column.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426367July 25, 2021
STEERING
I was experiencing loss of power steering/loose steering wheel in my Hyundai Veloster, which compromised my ability to control my car's steering direction and so could have resulted in an accident. There were no warning lights. I had my car inspected and the serviceman identified a worn steering coupler. I am aware that the Elantra and Sonata of like years have been issued a recall on the same part due to the poor material quality, but found my model did not yet have this same part recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425965July 22, 2021
ELECTRICAL SYSTEM
Air condition control switch located in cabin below infotainment unit. The setting of 1-4, the one most used will stop working requiring use of another number. After removing the part (twice replaced by dealership previously) found the contact points of switch melted. The wiring harness plugged into control until also melting.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425166July 16, 2021
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2013 Hyundai Veloster. The contact stated that the clips that held the moon roof into place fractured and detached from the vehicle. The vehicle was not diagnosed nor repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 112,588.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424252July 10, 2021
STEERING
Steering column clicking because of worn steering wheel coupler. This could cause steering wheel to lock. Hyundai had agreed to cover the Elantra and sonata for up to 10 years but not other models. This is same problem for other models. They should fix as steering column could be harmed and accidents could occur.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423941July 8, 2021
ENGINE, FUEL SYSTEM, GASOLINE
The contact owns a 2013 Hyundai Veloster. The contact stated while her husband was driving approximately 20-25 mph, he heard an abnormally loud sound coming from the vehicle. The vehicle started to shake with the check engine warning light illuminated. The contact stated her husband was able to pull to the side of the road, where he noticed that smoke was coming from under the hood. Additionally, there was oil leaking from the engine. The vehicle was towed to an independent mechanic, who diagnosed that there was a large hole in the cylinder block. The fire was started due to a mixture of fuel and oil. The contact was informed by the mechanic that the failure was related to NHTSA campaign number: 19V204000 (Electrical System, Engine) however, the recall repair was already completed on the vehicle. The vehicle was towed to the dealer who diagnosed that the failure was not related to the recall. The manufacturer was made aware of the failure and informed the contact that she was responsible for the cost of repair since the vehicle was out of warranty. The approximate failure mileage was 69,204.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11423445July 5, 2021
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Electrical issues & engine issues. 2013 Hyundai Veloster. - purchased brand new and September 2013. CENTEREACH HYUNDAI DEALERSHIP. Since day one I’ve had many issues. So I’m having multiple repairs and replacement of AC /Heat blower,switches, Resistors,-Blower head unit, radio,Control head ( Internally shorting.Recall #948 ( canister cracked).report to dealer sells of exhaust coming in car. Also had replaced Right rear door actuator. July 2018 complained of transmission slipping not going into gear pulling back etc. Dealer claims no trouble calls. Once again I am having the same issues. This time driver side window goes down by itself and will not stay up, I have to manually open passenger side door lock and once again the blower does not work. Lights on my dash all lit oil light had been flickering, tire pressure light stays on and airbag light is lit. Just recently I have been driving in the car and had thought in the middle of driving that the transmission had went the car mediately pulled back and did not move I was lucky enough to have guided it over to the side of the road. NHTSA # 19V204000 ( Hyundai recall #182) 2013 Hyundai Veloster - although it states four”TURBO ENGINE” only I am having the same exact problems. Let’s not wait until the engine goes on fire or causes a serious accident ! I am more than concerned and worried about this for I have no other transportation. I have contacted Hyundai customer care service. Both emailed and called. Hyundai Consumer Affairs # 18383206. I had also been advised over the phone(which I am was not aware of) another recall #966 - Involving a Hyundai Veloster’s 2012 -2017, as per rep. She set up an appointment with the dealership in which I go to, and also purchased the car, I asked her to please forward me a copy of the email and what she sent to the dealership, in which I am still waiting. I’m hoping the dealership Will take this more seriously coming from the manufacture. I Will advise outcome. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422030June 23, 2021
AIR BAGS
The contact owns a 2013 Hyundai Veloster. The contact stated after getting an oil change, two days later the air bag warning light was illuminated on the control panel. The vehicle was taken to an independent mechanic where it was diagnosed with the air bag needing to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 118,698.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421406June 18, 2021
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
I have had to replace the turbo and radiator. I have replaced the coil packs and spark plugs 3 times since I received the car and now the transmission is acting up. I bought the car Dec 2020 and it has left me stranded on the side of the road 4 times already from the engine malfunctioning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421430June 18, 2021
ELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS
Ac control knob, electrical wiring started smoking and would have caught fire if i had not turned off ac the cat could have possibly caught fire, not yet it is scheduled to be inspected 06/19/2021, no warning signals were presented the ac would only blow on lower settings at the onset of thw problem. The problem first appeared on 6/16/2021.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420887June 14, 2021
ENGINE
Hyundai denied my claim for reimbursement for an engine issue. They stated that the VIN is not included in the recall. However, my mechanic is the one who bought the issue to my attention. He believes this recall should also apply to this vehicle. He said he is willing to discuss the repair with any interested parties. My mechanic is Auto Accents located in Lakewood NJ. His name is Nick and he can be reached at 732-905-5088. I only ask that review the attached receipt, speak with my mechanic, and consider adding this VIN to the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419746June 5, 2021
ELECTRICAL SYSTEM
Replaced the manual climate control on my 2013 hyundai veloster. The connector to the unit is melted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419563June 3, 2021
ENGINE AND ENGINE COOLING
The contact owns a 2013 Hyundai Veloster. The contact stated while driving 15 mph, there was an abnormal sound coming from the engine compartment. The contact pulled over to inspect the vehicle and became aware that the intake manifold was fractured into two pieces. The vehicle was driven to the residence. The vehicle was not diagnosed nor repaired. The contact stated no warning light was illuminated. The manufacturer was not informed of the failure. The failure mileage was approximately 98,931.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Veloster