Hyundai Veloster Complaints (2016)

225 consumer complaints on file.

#11449324January 28, 2022
ENGINE, POWER TRAIN
The contact owns a 2016 Hyundai Veloster. The contact stated that the vehicle was taken to the dealer for the recall repair of NHTSA Campaign Number: 20V746000 (Engine) and the dealer-installed a software update containing a new Knock Sensor Detection System; however, while driving 35 MPH, the vehicle began to stall. The check engine warning light illuminated. The contact was able to push the vehicle to the side of the road with assistance. The vehicle was towed to the dealer who diagnosed that the transmission needed to be replaced. Then, the vehicle was taken to a transmission specialist who diagnosed that the transmission was in great condition; however, the engine was not communicating with the transmission. The vehicle was taken to the dealer who completed a transmission relearn; however, the vehicle was sluggish while accelerating from a complete stop. The vehicle was taken back to the dealer who diagnosed that there were metal shavings in the engine oil, the engine was knocking loudly, and there was a significant amount of smoke coming out of the exhaust. The dealer reset the Knock Sensor Detection System software. The contact stated that the failure had been reoccurring and the vehicle would not exceed 45 MPH. The vehicle was taken to a second dealer - Hyundai of Yuma (1125 E 32nd St, Yuma, AZ 85365) who diagnosed that the engine needed to be replaced. The second dealer sent a diagnostic report to the manufacturer and requested a new engine; however, the manufacturer denied the request due to the vehicle having a salvage title. The contact stated that only the rear end of the vehicle was reconstructed as the vehicle was involved in a crash. The vehicle was not repaired. The failure mileage was approximately 58,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446646January 7, 2022
POWER TRAIN
- When it shifts from 1st to 2nd or 2nd to 3rd gear, the RPMs will keep going up until I take my foot off the gas. So if I need to merge onto a highway quickly and it stalls in one gear, it can go up to 6k or 7k RPMs without shifting. I never let it get past it because I take my foot off the gas to let it shift because I'm afraid it will blow something. - When in automatic and at a stop, if you go, it will sometimes rev up a little high before shifting and also pull a lot faster versus other times when it shifts normally. To keep me on my toes, it will sometimes do the opposite and not accelerate very well at all. Almost like I press the gas and nothing happens until it's pressed all the way and then it will go. - The tachometer will lag on what RPM the engine is actually on. So you'll know it's clearly at 3k but it will only read on 1k for a few seconds before quickly going up to what it's supposed to be on. - There's also a knocking noise when my car is idling for a little while. It's every 5 to 10 minutes there's a loud knock coming from the engine. - I also understand when driving slow, for example like a drive-thru, DCT don't typically like that. But when I am in a line like that or traffic, it will stutter as if it's about to stall or shut off completely. And not like a light shake, it was very noticeable that everyone felt as if it was going to sputter and turn off. With these multiple issues, it makes me and my passengers feel extremely unsafe and it's concerning that anytime I've taken it to the dealership it's shrugged off by saying the DCT transmissions sometimes "act weird". I'm not sure how that's an answer to something that is pretty dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446445January 6, 2022
AIR BAGS
Vehicle in service and has none functioning air bag. Not covered under warranty nor the extended warranty that I purchased This is a safety and risk issue for myself and others that would drive the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444897December 24, 2021
ENGINE
Engine has a very noticeable engine ticking just like every other 1.6 included in the Hyundai recall yet my engine isn’t included in the recall. How can my 2016 have the same issue yet not require a recall notice
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443501December 12, 2021
ENGINE
Engine knocking loudly on cold start indicating possible rod bearing wear addressed on nhtsa safety recall number 20v746000. Car was taken to hyundai dealer for recall engine inspection and given clean bill of health and removed from recall listing. Vehicle was at the dealership for less than an hour which is not enough time to do the necessary inspection for rod bearing wear. Knock sensor software was updated, but knock sensors are designed to detect piston clatter or knock, known as preignition. Knock sensors do not and cannot detect engine noise from worn rod bearings. The inspection method obviously did not include any actual mechanical measurement for bearing runout to determine actual wear, but instead was based on what the tech could hear and his personal determination or that of his superior. I contend my car is still at risk for early engine failure as outlined in the safety recall and should be reinstated for a proper inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441924November 29, 2021
ENGINE
While I was driving down the road I suddenly heard a rod knock coming from the engine. I immediately pulled over and turned the car off. I was fortunate that I am aware of this known problem and can recognize the symptoms. An oil warning like appeared after the sound of the rod knock and just before I turned the engine off. I was on a local highway at the time and knew that the rod knock would likely result in an engine fire if I did not turn it off immediately. I checked the oil on the car and found that it was suddenly very low, which came as a surprise because I had just checked the oil a couple days before. I have since read that a common symptom associated with the Hyundai engine problems is sudden excessive oil consumption. After contacting Hyundai and insisting that this is a known problem with the 2016 Veloster Turbo they inspected the engine and confirmed the rod bearing was worn and the rod was knocking. They refused to acknowledge that ANY 2016 Velosters had been recalled for engine problems and refused to discuss it further. Since my car was still under warranty, the most they would agree to was partially covering the repair under warranty because I had modified the air intake on the car. To exacerbate the scenario, it took over 3 months for the local dealership to complete the repairs which were completed in just a few hours.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440326November 13, 2021
UNKNOWN OR OTHER
I own a 2016 Hyundai Veloster, and the Manual heater control unit only works on certain numbers. I haven’t had it checked out. But I first noticed it when I purchased the car. Sometimes the heater or air will just turn off. I know there was a recall for the same models but for 2015.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439139November 2, 2021
UNKNOWN OR OTHER
The engine light began flashing and it was hard to drive without the car loosing speed like it was stalling out when I pressed the gas it did not get power. It smelled like burnt gas or oil and fumes where coming from under the hood. I have had it for 2 months. When I took it to autozone the code read P1326. I dont understand why other same year make and models are recalled and not this one. I will not be able to drive it because other same make and model recalls say there is potential for fire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438467October 28, 2021
ENGINE, POWER TRAIN
My driveway has a slight incline to get out of and every morning when I start to leave the car will start to jerk- like it isn't gong into gear and i have to back off the gas pedal to stop it. It is hard to describe. But it definitely should not be making that sound. Yes I can take if for inspection. When I am at a stop light or just stopped and whenever I turn the car wants to hesitate and sometimes jerks me. Transmission issue here I believe. About got hit on several times because of the engine not performing when I press the gas. When I drive on the highway for 2-4 hrs, when I get off and stop the car is like it is still on the highway. Meaning when I push on the throttle it takes off. As far as I know, when I take my car to Hyundai for oil changes and maintenance work they haven't inspected my car. Ever since I purchased the car- it has never ran right. Something for sure is wrong with the motor- When I need the turbo to work- it kicks in around 40 mile an hr- not when I put on the gas. The car just runs terrible. There is also a horrible blind spot on both sides where the mirrors are. Horrible.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437683October 21, 2021
ENGINE
Has the issue with engine already involved in a recall but doesn't include this 2016 Veloster. We've never received a single recall or bulletin for this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436545October 13, 2021
UNKNOWN OR OTHER
My car was stolen due to the the way the ignition was produced by hyundai
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436463October 12, 2021
ENGINE
The contact owns a 2016 Hyundai Veloster. The contact received notification of NHTSA Campaign Number: 20V746000 (Engine). The contact stated that while driving at 60 - 70 mph, clicking noises were heard then the vehicle stalled. The oil pressure light was illuminated. The vehicle was towed to the contact's residence. The contact inspected under the hood and saw oil was coming back out of the oil reservoir. The dealer was made aware of the failure but informed the contact the next available appointment would be for November 9, 2021. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and informed the contact to take the vehicle to a dealer for diagnosis. The failure mileage was approximately 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436284October 11, 2021
ENGINE
I was driving, heard a big thunk then everything went dead. No brakes no engine control. After removing the bottom cover it appears that something broke and burst the engine bottom.block.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434591September 27, 2021
ENGINE
It is making a banging noise in the engine as if it was starting to throw a rod or bearings in the engine of this make of car. There is a recall but my VIN is not included but from what i have read on this recall sounds exactly the same as my car is doing and sounding now,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429744August 19, 2021
ENGINE
The contact owns a 2016 Hyundai Veloster. The contact stated while driving approximately 40-45 MPH, the accelerator pedal was depressed but the vehicle would not exceed 40-45 MPH. There were no warning lights illuminated. The contact stated that the failure reoccurred while driving and the vehicle would make abnormal sounds while switching gears. The contact received a recall notification for NHTSA Campaign Number: 20V746000 (Engine) however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the check engine warning light was illuminated once while driving. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 35,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428678August 11, 2021
ENGINE
My vehicle’s check engine light is on, low oil pressure light is on, the engine is knocking, it’s overheating, stalling, and loss of power and acceleration. I have almost gotten hit by other vehicles multiple times because the vehicle has stalled or won’t accelerate. This has happened on the interstate and when pulling out into traffic. I have tried for days to an appointment at multiple Hyundai locations near me to get it fixed because it has all the symptoms that the recall says to look for. I called 5 dealerships and there are no appointments available. The earliest one is a week away. Customer care is no help at all. They basically told me to figure it out on my own. I am a single mother of 2 and now I have no transportation because of their faulty engine and they are doing nothing to help fix it. What if I get hit because my engine stalls and my kids are in the car with me? What if my engine catches fire because of this? I get shut down by every dealership and they won’t even offer a loaner or rental in place of driving the death trap they sold me until they can fix it. What can I do??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426113July 23, 2021
UNKNOWN OR OTHER
while using blinkers at night when they cancel out after turn the headlights turn off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425310July 18, 2021
ENGINE
I took my 2016 Veloster in because my car was included in the rod bearing shavings possibly going back into engine and cause fire. I have since taken my car proven they didn’t pull the filters out or the oil pan to look for shavings as it’s should be check that way to ensure no findings of metal In oil. My car was in their service for over 28 hours without it being looked at. I called and somehow 15 minutes later the car is done and come get it and nothing is wrong ! I call BS my car is still a safety problem. I still have the bogging of the engine and times I press gas and car won’t move. My family owns a collision shop grew up around cars still am and there is no way you can plug a computer into the module and it show you metal shavings. Can only be done by removing filter cutting it open and pulling the oil pan. I asked to see it and the refused ! I am not happy with my car and how it cannot drive normal and it’s a serious safety concern. I want my engine replaced as the recall states or replace my entire car I’m filing a law suit against Hyundai and their lack Of concern or lying and not properly handling such a Serious recall. Till you pull my engine and prove to me there is zero unwanted metal in my engine I will continue to contact news shows the news papers and motor trend. I refuse to be treated like I’m an idiot when I had questions and asked them about the pan being pulled and filter removed they said we only need to connect it to the computer. That’s a lie you cannot get metal settlement from a computer !! I have now had 2 other mechanics look at it and they will testify my engine needs to be pulled out replaced and or get me into a safe car or the lawsuit will only cost Hyundai
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11423220July 2, 2021
SERVICE BRAKES
Brakes intermittently malfunction - when issue occurs, brake pedal will loosely sink to floor without slowing the car down and will only engage suddenly when the pedal is pressed all the way to the bottom. Safety of driver, other drivers, and pedestrians are put at risk because the car cannot be reliably stopped. In the latest incident, the driver could not get the brakes to engage and had to swerve the vehicle into the sidewalk to avoid pedestrians. The malfunction occurs randomly, mostly in stop-and-go situations (traffic, stop signs, parking lot, traffic lights, etc.). Malfunction has persisted for the last 8 months. There has been 3 attempts to fix by the dealership from which the car was purchased - replacing brake pads and rotors, flushing the brake line, and replacing the ABS system. The dealership was able to replicate the issue. The issue has returned after every fix attempt and vehicle is with the dealership for a fourth attempt. No warnings or messages have come up from the vehicle to indicate the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421847June 22, 2021
ENGINE
The contact owns a 2016 Hyundai Veloster. The contact stated while driving at 40 mph, the oil pressure warning light illuminated. The contact pulled the vehicle over to the side of the road and check the oil and noticed the oil was low. The driver placed oil in the vehicle to continue to drive to their residence. After few days the contact took the vehicle to an independent mechanic to have an oil change done on the vehicle but the failure persisted several times. The contact then received a recall notice for NHTSA campaign number: 20V746000 (Engine) which took their vehicle to a local dealer to have the vehicle inspected due to the contact concerns that the failure on the vehicle was related to the recall. The dealer inspected the vehicle and stated the vehicle was fine but they did not place the Knock sensor detection system software on the vehicle as part of the recall repair remedy. After a few weeks, the contact was driving back to the residence when they heard a knocking noise coming from their vehicle, the vehicle lost motive power, and stalled in front of their residence. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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