Hyundai Veloster Complaints (2014)

85 consumer complaints on file.

#11564069January 7, 2024
ELECTRICAL SYSTEM, STRUCTURE:BODY
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563694January 5, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
I was driving and then all the sudden my APS light came on and my battery light next, I was driving and my car stopped moving in the middle of the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554884November 13, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Hyundai Veloster. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545022September 17, 2023
ELECTRICAL SYSTEM
The climate control switch on my vehicle as well as many others has burned up the wiring that plugs into it behind the dash and started smoking and actually almost burned my car to the ground.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11543472September 8, 2023
UNKNOWN OR OTHER
The sunroof spontaneously shattered. I was driving on an interstate highway with the sunroof tilted forward for ventilation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536772August 6, 2023
ELECTRICAL SYSTEM
My ac unit switch melted due to the wires getting too hot and causing the unit to no longer work. I believe this is a safety issue due to possible fire with the wires getting burned. After doing some research this is a common issue in my car and I believe hyundai should be required to replace my unit before it causes more damage inside the unit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535090July 28, 2023
ENGINE
The contact owns a 2014 Hyundai Veloster. The contact stated that while driving approximately 50 MHP, there was a loud knocking sound coming from the engine compartment before the vehicle lost motive power and stalled. The vehicle was towed to the local dealer who diagnosed that the engine had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514532March 30, 2023
ENGINE
UNKNOWN At least four occasions, my Veloster stalled at an intersection within a two month time period. On at least two unique occasions, the vehicle stalled out in the middle of oncoming traffic at night. A check engine light appeared after the vehicle stalled out. The dealership has inspected and reportedly performed work to resolve the engine issue; however, after bring the vehicle for servicing, the engine issue persisted. Hyundai service manager advise me to bring in the vehicle four times; however, the engine light continues to appear after reported work has been performed. Note: Regular maintenance has been performed on the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512824March 20, 2023
UNKNOWN OR OTHER, VISIBILITY:SUN/MOON ROOF ASSEMBLY
On March 8, 2023, I was waiting at a red light and since the weather was really nice, it was cloudy and not too cold I decided to open my sunroof and when all of the sudden I felt glass raining all over me, my sunroof exploded! I got little cuts over my face and arms because of the glass, and my back and arms felt itchy because of the tiny little pieces of glass. I was on my way to pick up the girls from daycare, I'm so grateful they were not with me at the incident moment and that the car was not on motion. Now, they are charging me over $1000 dlls on repairs. I just got this car less than 2 months ago, I barely pay my first payment and this happens!?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502480January 18, 2023
ENGINE
When driving my vehicle on the highway, I took an off ramp and came to a complete stop at a stop light. When coming to the stop my car completely shut off. It would not turn over or anything. I popped the hood and didn't see any sign of oil or fluid leaks from the engine bay or underneath the vehicle. After getting it towed to the nearest mechanic they checked for codes and nothing popped up. They checked my oil (which I change my fluids regularly and have documents to prove so) and found there was only half of a quart of oil in my engine. They drained it and in the sample they found metallic particles in the oil. Now my engine is knocking anytime I press on the gas. Looking over the type of engine I have (Gamma GDI) there was an issued recall on that specific type of engine for the exact same problem I have across Hyundai and Kia vehicles sharing the same type of engine. I contacted Hyundai but they refuse to work on my vehicle since my VIN doesn't pop up for the recall even though all the supporting documents and diagnosis I have show, that the engine problem I have are the exact same as the recall shows. I even gave Hyundai their own Technical Service Bulletin that was on their website showing my year make and model should be worked on. Now Hyundai keeps telling me its a warranty issue, not a recall issue ignoring everything I've given them to support my claim even after stating how they had a class action lawsuit they LOST in California for this same issue of the engine malfunctioning and then would start knocking right after the warranty would end (my vehicle is at 109500 miles.) I am at a complete loss and don't know what to do since this was my first bigger vehicle purchase that I still owe on and they want me to pay 10k for a refurbished engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490212October 20, 2022
ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES
The contact owns a 2014 Hyundai Veloster. The contact stated that while driving at an undisclosed speed, the vehicle was shaking and hesitated to accelerate. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the wiring harness connector needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486580September 27, 2022
ENGINE, UNKNOWN OR OTHER
Driving on cruise control on interstate , the 2014 Hyundai Veloster felt like it lost power .The engine light flashed a few times . White smoke came out of rear as started to merge it made a low clank noise from the engine compartment . Pulled over off of interstate and popped hood to check the engine and realized there was fire coming from all over the engine . 2014 Hyundai Veloster financed not even made the first payment either. Had 120,043 miles on it . Dealership claimed that they did a recon on it before they turned it over to us . We did take it back in because the engine turned off as he was idling at stop lights. It was harder and harder to get started , it got to the point where it would stop running while moving . The dealership could not Replicate the problem and therefore turned it back over to us . Codes P0302 and P0335 came on . There were no recalls on the 2014 models but the year before and after . Doesn’t make sense , since they all had engine problems , catching on fire .
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11485943September 22, 2022
ENGINE
While driving down I95 south at 10:30 at night my car made a noise like I ran over a cardboard box. Then smoke started to come out of the hood. I I went to the emergency lane hoping it was a flat tire. There was oil all over the ground and car. No warning lights or car acting funny. Cruise was set and driving home with my mom. Took car to dealership and verified the block had cracked. I asked why, the car only had 65800 miles on it. They said my last oil change looked good, they have no idea. Not covered under warranty. Only 2015 and 2016 are covered for motor failure. Mine is a 2014 I checked the recalls. They charged me $9100 to replace the motor. When I picked up the car I asked again why it cracked. They said sometimes they just don't know why. My mom and I were stranded on the freeway for over two hours waiting for a tow truck and it decide to rain on us 3 times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474805July 19, 2022
ELECTRICAL SYSTEM, POWER TRAIN, ENGINE
I purchased my 2014 Hyundai Veloster as a CPO back in January of 2018 with approximately 37k miles. Currently it has 95,637 miles. Within the first couple months of ownership, I noticed that the vehicle was sporadically acting up during acceleration (specifically when shifting between 2nd and 3rd gear). During this process it acts as if all of its power is shut off momentarily and then comes back on, which can potentially be dangerous when accelerating into high traffic areas, or busy intersections because not only does it lose acceleration power but steering as well. I brought it to the dealership right away, but because it never throws any trouble codes, nor does it happen on command - they cannot pin point the issue. Initially they changed the alternator. The second time, I believe, they changed the knock sensor or the Camshaft position sensor. In short, I’ve brought it to the dealership several times and have filed numerous complaints to Hyundai Consumer Affairs, but to no avail. Most recently (March 2022), it happened when both of my stepchildren were in the car while we were returning from the beach. I accelerated from a traffic light and was going around a bend when it happened causing me to slam into the curb and caused nearly $1700 in damage, which I had to pay for out of pocket because at this point it is out of Warranty- even though it’s been an ongoing issue pre-warranty lapse. Then to top it all off, I was leaving work this evening to go to an appointment and all of a sudden it began smoking from underneath the steering column. I quickly pulled into the turning lane and popped the fuse box lid open. Instantly I noticed that a wire harness was on fire, which luckily I was able to blow out after several attempts. I’m at my wit’s end with this car, with the dealership, and with Hyundai….. I need help and don’t know what to do!
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11471883June 30, 2022
STEERING
Power steering rubbler coupler defective..making a clunking sound with turning sterring wheel left and right. This is a very common problem with Hyundai.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456549March 14, 2022
EXTERIOR LIGHTING:HEADLIGHTS
The contact owns a 2014 Hyundai Veloster. The contact stated while driving at night the headlights were extremely dim causing the driver’s visibility to be reduced. The contact stated no warning light was illuminated. The contact stated her husband replaced the light bulbs but continued to experience the failure. The contact took the vehicle to the local dealer, where it was diagnosed with needing the headlights to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452182February 16, 2022
ENGINE, FUEL/PROPULSION SYSTEM
Vehicle was in 5th gear when massive decelleration occured (55 mph to 20 mph).Engine started to stall out. Downshifted to 4th, 3rd, etc. Was able to pull over to breakdown lane. No warning lights in the months prior. Car seviced regularly. Had just passed state inspection two months prior (no codes in log), Hyundai dealer had addressed Campaign 966 a month prior (no codes in log), and then catastrophic failure of catalytic converter. Vehicle required tow to mechanic who stated "I've never seen anything like it. The cat was completely slagged out, like it must have been cherry red hot. Thank god it was freezing last night or the car could have caught fire." No CEL warnings at all on that night or any time prior. Believe this is directly tied to CAMP 966 ENGINE MONITORING LOGIC issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445985January 3, 2022
ENGINE
The contact owns a 2014 Hyundai Veloster. The contact stated that while driving at 40 MPH, he heard an abnormal knocking noise emitting from the engine. He then stated that a large amount of white smoke began to spew from the vehicle as his engine began to stall. As the contact was able to pull the vehicle over; the engine failed to restart after multiple attempts. Upon inspection, the contact also discovered a long trail of oil had leaked from his vehicle; he also discovered that oil had spewed all over the engine underneath the hood. Due to the failure, the contact had the vehicle towed to an independent mechanic where they discovered a large piece of metal had blown through the engine block, which resulted in engine failure. The contact informed the dealer of the failure and his wife was informed that they had to order a new engine from the manufacturer. The vehicle had yet to be repaired and remained in the possession of the independent mechanic. The failure mileage was approximately 80,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11443614December 13, 2021
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
The contact's son owns a 2014 Hyundai Veloster. The contact's son received notification of Manufacturer Service Campaign: 966 (Engine Monitoring Logic). The contact stated that while his son was driving at an undisclosed speed, the vehicle made abnormal sounds and hesitated to accelerate. The vehicle was taken to the dealer. The dealer performed the Engine Monitoring Logic software update and diagnosed that the catalytic converter needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422987June 30, 2021
ENGINE
Since Nov/Dec 2020 low oil warning lite started flashing at 2 separate svc intervals for oil change maintenance. At service visit in Jan 2021 requested dealer to inspect for oil leaks. None were found but since then I began checking oil level regulary & found out the car was consuming excessive amount of oil…about half a qt every 250-300 miles. At next service appt to have oil change I informed dealer of my findings which he advised performing the 1000 mile consumption test & wait till after to change oil. He advised if vehicle fails consumption test Hyundai’s guidelines suggest a Combustion Chamber Cleaning (at a cost of over $400)! My complaint is if the cleaning is part of Hyundai’s Repair Guidelines & there’s no other alternative to this step, (as referenced in TSB# 21-EM-003H) why does the customer have to pay the $400+ to have it done if the customer’s vehicle has less than 100000 miles so it should still be covered under the 10 year/100000 mile powertrain warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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