Hyundai Veloster Complaints (2013)

427 consumer complaints on file.

#11155588December 3, 2018
STEERING
MY 2013 VELOSTER HAS 49,000 MILES AND IT APPEARS THE RUBBER FITTING INSIDE THE STEERING WHEEL HAS DETERIORATED. THE WHEEL SHAKES AND SHUDDERS VIOLENTLY. I'M UNHAPPY THAT HYUNDAI HAS ALLOWED OWNERS OF ELANTRAS TO HAVE THEIR VEHICLES REPAIRED UNDER A SERVICE BULLETIN, BUT VELOSTERS APPARENTLY DO NOT QUALIFY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155355December 1, 2018
UNKNOWN OR OTHER
THE FAN KNOB ONLY WORKS ON CERTAIN SPEEDS IF YOU HAVE IT PRECISELY IN A CERTAIN SPOT, AND THE PLUG BEHIND THE PART THAT PLUGS IT IN IS BURNT. I HAVE SEEN SEVERAL OTHERS WITH THIS SAME ISSUE. IT IS A FIRE HAZARD AS SOMETIMES IT SMELLS LIKE BURNING ELECTRICAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143622October 29, 2018
STEERING, UNKNOWN OR OTHER
MY STEERING WHEEL MAKES A CLICKING NOISE WHEN TURNING OR SHIFTING THE WHEEL FROM SIDE TO SIDE. THE STEERING WHEEL ISN'T TIGHTLY SECURED. IN ADDITION, THE BUTTONS ON THE STEERING WHEEL FOR VOICE CONTROL, ETC. NO LONGER WORKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142197October 23, 2018
ENGINE
AS I WAS DRIVING MY 2013 HYUNDAI VELOSTER TURBO HOME FROM WORK ON 10/16/18, I PULLED ONTO THE FREEWAY ON RAMP AND BEGAN ACCELERATING. I FELT A LARGE SHUDDER/VIBRATION, HEARD A LOUD METALLIC BANG, AND SAW SMOKE BEGIN POURING OUT FROM UNDER THE HOOD AT ABOUT THE SAME TIME. I IMMEDIATELY PULLED OVER, SHUT THE ENGINE OFF, GOT OUT OF THE VEHICLE, AND POPPED THE HOOD. SMOKE BEGAN POURING OUT FROM THE ENGINE BAY. I OBSERVED THAT A MIXTURE OF OIL AND ANTIFREEZE HAD SPRAYED ON MANY OF THE ENGINE COMPONENTS AND WAS STREAMING OFF THE ENGINE ONTO THE PAVEMENT. I LOOKED UNDER AND BEHIND THE CAR AND FOUND INTERNAL ENGINE COMPONENTS SUCH AS PIECES OF THE ENGINE BLOCK, PISTON, WRIST PIN, ETC. I ALSO WAS ABLE TO LOOK UNDER THE CAR AND NOTICED THAT THERE WAS A LARGE HOLE IN THE ENGINE BLOCK WHERE AN INTERNAL COMPONENTS HAD SHOT OUT OF THE ENGINE AND THE OIL FILTER HOUSING WAS SNAPPED OFF OF THE ENGINE BLOCK AND DANGLING BY THE OIL LINE. AFTER RESEARCHING THE ISSUE ON THE INTERNET FORUMS, I FOUND THAT CATASTROPHIC ENGINE FAILURE WAS VERY COMMON FOR 2013 HYUNDAI VELOSTER TURBO CARS. THE FAILURES OFTEN INVOLVED INTERNAL ENGINE PIECES BLOWING OUT OF THE ENGINE, DESTROYING THE ENGINE, AND SPRAYING THE ENGINE AND GROUND DOWN WITH OIL AND ANTIFREEZE. I FOUND REPORTS OF APPROXIMATELY 20+ OF THESE ENGINE FAILURES ON THIS PARTICULAR FORUM (VELOSTERTURBO.ORG), BUT TO MY KNOWLEDGE THERE HAS NOT BEEN A RECALL BY HYUNDAI FOR THIS ISSUE. I RECOMMEND THAT THE NHTSA OPEN UP AN INVESTIGATION INTO THIS ISSUE AS THIS COMMON CATASTROPHIC ENGINE FAILURE CAN HAVE SEVERE SAFETY CONSEQUENCES DUE TO INTERNAL ENGINE COMPONENTS BEING EJECTED FROM THE ENGINE AT HIGH SPEED, ENGINES CATASTROPHICALLY FAILING AND CAUSING THE ENGINE TO LOSE POWER IMMEDIATELY WHILE THE VEHICLE IS BEING DRIVEN, AND THE RISK OF FIRE DUE TO HOT COMPONENTS BEING DOUSED IN OIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133478October 5, 2018
UNKNOWN OR OTHER
WHILE DRIVING HOME MY CAR SUDDENLY CAUGHT FIRE. THE MANUFACTURE HAD JUST REPLACED THE FUEL IN INJECTIONS SYSTEM 2 WEEKS PRIOR.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11130021September 17, 2018
ELECTRICAL SYSTEM
THE LATCH ON THE VELOSTER SEEMS TO GO OUT IT STILLL CAN HERE THE MOTOR WORKING BUT WILL NOT OPEN NO OTHER WAY TO OPEN THE HATCH FROM INSIDE MANY PEOPLE HAVE COMPLAIN ONLINE DON'T KNOW EXACTLY WHAT IS THE ISSUE CAUSING THE PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128240September 8, 2018
VISIBILITY/WIPER
DRIVING ON 60 FREEWAY WEST BOUND IN CHINO CA APPROXIMATELY 62 MPH AND SUNROOF JUST EXPLODED. SOUNDED LIKE A GUNSHOT. GLASS IMMEDIATELY FELL ON MY LAP AND PASSENGER SEAT AND REAR SEATS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11105389July 3, 2018
UNKNOWN OR OTHER
THE A/C FAN HAS ALL BUT STOPPED WORKING. I'M LEAD TO BELIEVE THIS IS A RESULT OF THE MATERIALS THAT YOU WERE USED WHEN CONSTRUCTING THE FAN REGULATOR KNOB AND THEM MELTING. THERE ARE PEOPLE COMPLAINING ABOUT IT ALL OVER THE INTERNET BUT MINE WENT UP SHORTLY AFTER THE CAR IS OUTSIDE OF WARRANTY FOR THIS COVERAGE (BASED ON MILEAGE). THE FAN WILL BLOW ONLY WHEN POSITIONED PRECISELY RIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104445June 27, 2018
UNKNOWN OR OTHER
MY FIANC AND I WAS DRIVING DOWN THE INTERSTATE WHEN ALL OF A SUDDEN MY SUNROOF EXPLODED ON MY 2013 HYUNDAI VELOSTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101400June 12, 2018
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
MY CLIMATE CINTRIL KNOB STOPPED WORKING ST DIFFERENT SETTINGS. SOMETIME I GET LEVEK 4 FIRCE OF AIR WHEN THE SELECTIIN IS ON 1. OR OTHER TIMES I GET AIR FORCE OF 2 WHEN THE SELECTION IS ON 4. MY AC ALSO WON'T WORK ONCE THE KNOB STARTED ACTUNG UP. MY SECOND ISSUE IS MY CHECK ENGINE LIGHT GIES ON AND OFF. I GOT A READING OF DTC P0087 BUT I AM TOLD THERE IS NO RECALL EVEN THOU THERE IS A TSB OUT THERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097138May 21, 2018
STRUCTURE:BODY
SHATTERED SUNROOF WHILE DRIVING FOR NO APPARENT REASON. AFTER INCIDENT FOUND THAT 2012 HYUNDAI VOLESTER WAS RECALLED FOR SAME THING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092706May 9, 2018
STRUCTURE:BODY, VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE SUN ROOF HAD SHATTERED. NAPLETON HYUNDAI (649 DUNN RD, HAZELWOOD, MO 63042, (314) 548-0956) WAS CALLED, BUT THE CONTACT HAD NOT RECEIVED A RESPONSE YET. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089973April 24, 2018
ENGINE
TL* THE CONTACT OWNED A 2013 HYUNDAI VELOSTER. WHILE AT A STOP AND DEPRESSING THE ACCELERATOR PEDAL, AN EXPLOSION WAS HEARD COMING FROM THE ENGINE. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE CONTACT NOTICED BLACK SMOKE UNDERNEATH THE HOOD AND FROM BOTH FRONT TIRES. IN ADDITION, THE CONTACT STATED THAT THE ENGINE BURST INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 11082662. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11084758April 12, 2018
UNKNOWN OR OTHER, VISIBILITY:SUN/MOON ROOF ASSEMBLY
MY SON'S 2013 HYUNDAI VELOSTER'S SUNROOF EXPLODED VIOLENTLY WHILE PARKED IN OUR HOUSE DRIVE WAY. THE INSURANCE COMPANY WAS CONTACTED, BUT BECAUSE OF OUR INSURANCE DEDUCTIBLE THE EXPENSE WILL NOT BE COVERED BY THEM. THE CAR WAS TAKEN TO THE HYUNDAI DEALER AND THEY WOULD NOT TAKE RESPONSIBILITY FOR THE DAMAGE, DESPITE THEY HAD DONE SOME RECALLS ON THIS ISSUE, BUT WERE NEVER NOTIFY OF THIS RECALL OR OF THE POSSIBILITIES THAT THIS COULD HAPPEN.. I FIND IT UNFAIR THAT WE HAVE TO PAY FOR A DAMAGE THAT HAS TO DO WITH MANUFACTURING OF SUCH SUNROOFS BY HYUNDAI. IT IS CLEAR TO US NOW THAT THIS IS A VERY TERRIBLE ,DANGEROUS AND COMMON ISSUE WITH THIS TYPE OF VEHICLES SUNROOFS BECAUSE OF ITS SIZE. I AM FILLING THIS COMPLAIN BECAUSE I WANT TO KNOW WHAT MEASURES HAS THE GOVERNMENT TAKEN TO MAKE SURE THAT THE AUTOMOBILE INDUSTRY, IN OUR CASE THE HYUNDAI , IS MANUFACTURING SAFE CARS. FROM MY READING RELATED TO THIS ISSUE I AM NOW AWARE THAT THE AUTO INDUSTRY AND GOVERNMENT SAFETY REGULATORS ARE WELL AWARE OF THE PRESENT SAFETY HAZARDS, THAT CAN VERY WELL END UP BEEN DEADLY. PLEASE ADVISE ME ON HOW I CAN APPROACH THIS ISSUE WITH HYUNDAI. TO CLARIFY THE VEHICLE WAS STATIONARY AND THE TEMPERATURE WAS APPROXIMATELY 70%, WE DO LIVE IN SOUTH, FLORIDA AND THE TEMPERATURES CAN GO VERY HIGH, SO I AM VERY AFRAID THAT THIS CAN HAPPEN AGAIN AND I DO FEAR FOR MY SON'S SAFETY. AS OF NOW WE ARE GOING TO HAVE TO PAY $720.00 FOR THIS REPAIR THAT WE HAVE NOTHING TO DO WITH IT. SINCERELY [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083750April 7, 2018
ENGINE
THE CAR WAS TAKEN TO CURTIS AUTOMOTIVE IN FALMOUTH, MA FOR NEW TIRES. WHILE THE CAR WAS BEING TEST-DRIVEN ON THE HIGHWAY THE TEST-DRIVER INDICATED THE ENGINE MADE A LOUD BANGING NOISE, HE PULLED OVER, THE ENGINE SEIZED, OIL WAS EVERYWHERE. THE CAR WAS TOWED BACK TO CURTIS AUTOMOTIVE AND THEN TO HYUNDAI WHERE THE CAR ENGINE HAS ALWAYS BEEN SERVICED. HYUNDAI INDICATED 'THE ENGINE BLOCK CRACKED FROM PISTON #4' BUT NO FURTHER DIAGNOSIS AS TO WHAT CAUSED THIS OR WHY THIS HAPPENED. RESEARCH INDICATES THERE IS NO PREDICTABILITY FOR IT HAPPENING, BUT THE COMMON FACTORS ARE: IT PERTAINS TO TURBO CHARGED ENGINES, HAPPENS AT LOWER SPEEDS COUPLED WITH HIGHER LOADS AND HIGH CYLINDER PRESSURES REFERRED TO AS LOW SPEED PRE-IGNITION (LSPI) WHERE COMBUSTION OCCURS PREMATURELY IMPACTING MECHANICAL INTERNALS OF GASOLINE ENGINES, EVIDENCED WITH SEVERE KNOCKING BECAUSE THE PISTONS AND CONNECTING RODS ARE RISING WHEN THIS DOWNWARD COMBUSTION (BANG) OCCURS. WORST CASE SCENARIOS INDICATE THIS LEADS TO BROKEN PISTON RINGS, DAMAGED RING LANDS AND/OR BENT CONNECTING RODS. FURTHER, OPERATING AT RELATIVELY LOW RPM AND CONSTANT LOAD SUCH AS HIGHWAY CRUISING THE ENGINE CAN SLIP INTO THE LSPI ZONE WHERE POTENTIAL ENGINE DAMAGE MAY OCCUR. 2 REFERENCES: HTTP://WWW.VELOSTERTURBO.ORG/FORUM/VELOSTER-TURBO-DISCUSSIONS/9852-WHY-MOTORS-KEEP-BLOWING-UP.HTML HTTPS://WWW.YOUTUBE.COM/WATCH?V=NUDB_TIIJHU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081161March 25, 2018
STEERING
AFTER APPROXIMATELY 78000 MILES THE STEERING WHEEL BEGAN MAKING A CLICKING SOUND WHEN TURNING LEFT OR RIGHT. THE PROBLEM STEMS FROM A PLASTIC PIECE THAT NEEDS REPLACING BUT THE COST IS OVER $300.00 DUE TO THE ENTIRE STEERING WHEEL ASSEMBLY HAS TO BE REMOVED. HYUNDAI HAS ISSUED A RECALL FOR THE ELANTRA'S FOR THE VERY SAME THING BUT NOT THE VELOSTER. 1ST MAJOR CONCERN WITH VEHICLE BUT NOT PLEASED THAT HYUNDIA WONT OWN UP TO THIS BRAND PROBLEM. MY COUSIN HAS A 2-DOOR GENESIS AND THE SAME THING HAS HAPPENED TO HIM AT 30K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079201March 14, 2018
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. WHILE THE CONTACT WAS SEATED IN THE VEHICLE AND SLIDING BACK THE INSIDE LINER TO THE SUN ROOF, THE SUN ROOF GLASS EXPLODED. THE CONTACT STATED THAT THERE WAS GLASS THREE FEET FROM THE VEHICLE AS WELL AS INSIDE THE VEHICLE. THERE WERE NO INJURIES. THE CONTACT CALLED JIM CLICK HYUNDAI (6420 E 22ND ST, TUCSON, AZ 85710) AND WAS INFORMED THAT SINCE THE RECALL WAS FOR THE PREVIOUS YEAR, THERE WOULD BE AN OUT OF POCKET COST. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078882March 13, 2018
STRUCTURE:BODY, VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. WITHOUT WARNING, THE CONTACT STATED THAT THE PANORAMIC SUN ROOF FRACTURED. THERE WERE NO INJURIES. THE DEALER (ETTLESON HYUNDAI, 5631 SOUTH LA GRANGE ROAD, COUNTRYSIDE, IL 60525, (708) 491-0200) INSPECTED THE VEHICLE AND SUGGESTED THAT THE CONTACT CHECK WITH THE INSURANCE COMPANY. THE VIN WAS NOT INCLUDED IN NHTSA ACTION NUMBER: PE12027 (VISIBILITY) AND NHTSA CAMPAIGN NUMBERS: 13V051000 (VISIBILITY) AND 12V568000 (VISIBILITY). THE MANUFACTURER WAS NOTIFIED AND PROVIDED NO SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078934March 13, 2018
STEERING
ON THIS MODEL WE ARE EXPERIENCING A VIOLENT SHAKE IN THE STEERING WHEEL. THE SHAKE STARTS WHEN THE CAR REACHES AROUND 40 MPH. THERE IS A LOT OF PLAY IN THE STEERING WHEEL. I HAD MY MECHANIC INSPECT THE ISSUE AND AS SOON AS HE SAT DOWN A MOVED THE STEERING LEFT AND RIGHT HE KNEW WHAT THE ISSUE WAS. HE SAID THE PROBLEM IS A PLASTIC BUSHING LOCATED IN THE STEERING COLUMN. HE SAID THAT THIS IS HAPPENING A LOT IN HYUNDAI CARS INCLUDING THE SONATA. HE HAS ALREADY REPLACED 4 IN LAST COUPLE OF MONTHS AND IT SEEMS TO BE HAPPENING RIGHT AFTER THE WARRANTY EXPIRES. I AM 10K MILES OVER MY 60K WARRANTY AND HYUNDAI SAID THERE IS NOTHING THEY CAN DO. IT IS NOW GOING TO COST ME AROUND $400 TO REPLACE A $3 PART. I LOOKED ONLINE AND THIS ISSUE SEEMS TO BE A REGULAR COMPLAINT WITH NUMEROUS COMPLAINTS ONLINE STATING THE SAME ISSUE. I HAVE BEEN NOTIFIED BY MY MECHANIC THAT IF THAT PLASTIC BUSHING WEARS OUT ANYMORE AND THE PLASTIC "TEETH" ON THE BUSHING WEAR OUT ANYMORE THAT WE COULD LOSE THE ABILITY TO STEER THE VEHICLE. WE CANNOT EVEN DRIVE THE CAR ON THE HIGHWAY BECAUSE THE STEERING SHAKES SO VIOLENTLY. WE NOTICED THE ISSUE HAPPENING ABOUT A MONTH AGO AND IT HAS JUST GOTTEN WORSE SINCE. I'M CURRENTLY HAVING THE ISSUE REPAIRED BY MY MECHANIC BECAUSE HYUNDAI WILL NOT WARRANTY THE ISSUE AS THEY STATE THEY HAVE NEVER HEARD OF THIS ISSUE WHICH I FIND HARD TO BELIEVE BECAUSE I TYPED IT IN GOOGLE AND FOUND MORE CASES ON THIS ISSUE THAN I CAN COUNT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076270March 5, 2018
STEERING
DEERING WHEEL SHAKE WHILE DRIVING. TOOK IT INTO THE CAR DEALER WHERE IT WAS BOUGHT WAS TOLD WAS NOT COVERED BY WARRANTY HAD TO PAY REPAIR $435.47
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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