Hyundai Veloster Complaints (2013)

427 consumer complaints on file.

#11218601June 8, 2019
ENGINE, FUEL/PROPULSION SYSTEM
THE 2013 HYUNDAI VELOSTER I PURCHASED HAS HAD AN ISSUE WHERE THE CAR EMITS A SULFUR LIKE SMELL WHEN ACCELERATING. THE SAFETY RISK IS A FAULTY ENGINE, AND POSSIBLE EXPOSURE TO DANGEROUS EMISSIONS. UPON SEEING THE CHECK ENGINE LIGHT APPEAR, I TOOK IT TO THE HYUNDAI DEALER FOR A DIAGNOSTIC. HYUNDAI INFORMED ME THAT THE CODES READ P0420 AND P0463. THEY RECOMMENDED REPLACING AND CATALYTIC CONVERTER AND FUEL SENSOR BUT DID NOT ASSESS WHY THE ISSUES HAVE OCCURRED. THEY REFUSED TO COVER UNDER WARRANTY, EVEN THOUGH I HAD PURCHASED AN EXTENDED WARRANTY WITH THE VEHICLE. THE CHECK ENGINE LIGHT THEN TURNED OFF SOON AFTER THE DIAGNOSTIC AND RAN OK OTHER THAN THE SMELL. THE CAR HAS BEEN REGULARLY MAINTAINED AT JIFFY LUBE FOR EACH NEEDED OIL CHANGES AND SERVICE. JIFFY LUBE EXPLAINED TO ME THAT THE VEHICLE HAS BEEN LOW ON OIL NUMEROUS TIMES SINCE THE ISSUE STARTED, DESPITE THE OIL LIGHT NOT ILLUMINATED ON THE VEHICLE. UPON FURTHER INSPECTION AT A DIFFERENT HYUNDAI DEALER WHEN THE CHECK ENGINE LIGHT TURNED BACK ON, IT WAS EXPLAINED TO ME THAT THE VEHICLES 3RD CYLINDER IS NOT FUNCTIONING CORRECTLY AND THAT I WOULD HAVE TO REPLACE THE ENGINE. HYUNDAI REFUSED TO COVER THE ISSUE FOR THE CATALYTIC CONVERTER, FUEL SENSOR, AND ENGINE. I SUSPECT THE FAILURE OF CATALYTIC CONVERTER AND FUEL SENSOR TO BE RELATED TO THE ENGINE, DESPITE THE INFORMATION PRESENTED AND THE SERVICE CENTERS. I FEEL THAT HYUNDAI HAS PUT MY SAFETY IN JEOPARDY BY REFUSING TO COVER THIS ISSUE DESPITE MY PURCHASE OF A WARRANTY THAT COVERS ENGINE PROBLEMS. INCLUDED WITH SUBMISSION ARE THE RECORDS FOR MAINTENANCE, THE ORIGINAL DIAGNOSTIC, AND THE SECOND DIAGNOSTIC. THE MAIN CAUSE IS STILL UNKNOWN AFTER PAYING FOR THE DIAGNOSTIC, THE DEALER DID NOT PROVIDE A DEFINITIVE EXPLANATION. KKB FLAGGED A VERY SIMILAR MODEL, SAME YEAR, MAKE AND ENGINE SIZE WITH REF. 19V204000 FOR ENGINE RELATED ISSUES CAUSED BY A SOFTWARE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218681June 8, 2019
ENGINE, POWER TRAIN
MY VELOSTER WAS AT 73K MILES WHEN ITS ENGINE WAS BLOWN UP. WHILE I WAS DRIVING SLOWLY ON A FAST-FOOD PARKING LOT, I HEARD A LOUD BANG, AND METAL CLANG FROM THE HOOD OF MY CAR. THE CAR LOST ITS POWER AND THERE WAS SMOKING COMING OUT FROM THE HOOD AS WELL. SO, I WENT TO POP THE HOOD UP. THERE WAS OIL SPLASHED ON THE ENGINE. I HAD TO GET THE CAR TOWED TO HYUNDAI DEALER TO SEE WHAT WAS GOING ON. I WAS TOLD IT WAS A BLOWN ENGINE ISSUE. I CAN'T BELIEVE THAT THIS HAPPENED TO ME. I HAD JUST BOUGHT THE CAR FOR 2 MONTHS FROM A DEALER. THE DEALER I BOUGHT FROM HAD THE CAR INSPECTED AND VERIFIED THAT IT WAS IN EXCELLENT HEALTH, AND EVERYTHING. I HAD NOT INSTALLED ANY AFTERMARKET PARTS OR TWEAKED ANYTHING ON THIS VEHICLE, BESIDES REPLACING A NEW SET OF TIRES. I REALLY HOPE THAT HYUNDAI WILL PROVIDE A REMEDY FOR THIS TYPE OF ISSUE SINCE IT WAS BASICALLY ITS PRODUCTION FAULT. I WOULD HAVE BEEN IN A MUCH WORSE SITUATION, HAD I BEEN DRIVING ON THE HIGHWAY OR HIGH SPEED. ALSO, I AM NOT THE ONE WITH THAT HYUNDAI HAD LEFT A BAD TASTE IN THE MOUTH WITH ITS ENGINE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210585May 29, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. THE CONTACT STATED THAT THE ENGINE PERFORMED ROUGHLY AND THERE WAS REDUCED ENGINE POWER. IN ADDITION, THE CHECK ENGINE INDICATOR FLASHED. THE VEHICLE STALLED SEVERAL TIMES AND WAS UNABLE TO RESTART IMMEDIATELY. THE VEHICLE FINALLY RESTARTED AND WAS TAKEN TO JENKINS HYUNDAI OF LEESBURG (9145 US-441, LEESBURG, FL 34788, (352) 815-2516). THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE ENGINE STALLING AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A WARRANTY CAMPAIGN. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V204000 (ELECTRICAL SYSTEM, ENGINE); ALTHOUGH, THE FAILURE WAS SIMILAR. THE DEALER PROVIDED AN EXTENSIVE DIAGNOSIS AND DETERMINED THAT THE ENTIRE ENGINE, TURBO, RADIATOR ASSEMBLY, PUMP ASSEMBLY AND OTHER UNKNOWN REPAIRS WERE NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER PROVIDED A CASE NUMBER AND WAS TO FOLLOW-UP WITH THE DEALER AND CONTACT. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210228May 28, 2019
STEERING
MY STEERING WHEEL SHAKES CONTINUOUSLY WHILE DRIVING AND WHEN STATIONARY THE STEERING WHEEL MAKES THE SAME NOISES WHILE SHAKING BUT THE TIRES ARE NOT TURNING WITH IT. HAS BEEN HAPPENING A LONG TIME NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210252May 28, 2019
ENGINE
27K MILES AND THE ENGINE BLEW. ALL SERVICES AND MAINTENANCE HAVE BEEN DONE ON TIME. FULL SYNTHETIC OIL CHANGE EVERY 3K MILES. NEVER ABUSED OR BEAT ON. LEFT A STOP LIGHT, NORMAL CRUISING THEN SMOKE, GRINDING NOISES AND LOUD CLUNKING. ENGINE LEAKED OUT COOLANT AND OIL. ENGINE BLOCK IS SPLIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210119May 27, 2019
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
DRIVING ON INTERSTATE, ALL LIGHTS FLASHED ON, ENGINE LIGHT REMAINED ON AND MY CAR STALLED AND WOULD NOT ACCELERATE. I HAD TO TAKE IT OUT OF DRIVE, PUT IT IN SPORT MODE AND THEN BACK TO DRIVE. IT WOULD SHAKE VIOLENTLY IF I WENT ABOVE 45 MILES AN HOUR, I WAS 130 MILES FROM HOME. THIS IS NOT FIRST TIME THIS HAS HAPPENED, HAVE MADE PREVIOUS COMPLAINTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209690May 24, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. WHILE DRIVING 50 MPH, THE VEHICLE LOST POWER AND SMOKE APPEARED FROM THE REAR OF THE VEHICLE. THE CONTACT HEARD AN ABNORMAL GRINDING NOISE COMING FROM THE FRONT OF THE VEHICLE AS IF PIECES OF THE ENGINE WERE FALLING OUT OF THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND A LARGE HOLE WAS FOUND IN THE ENGINE BLOCK. THE VEHICLE WAS TOWED TO WEBB HIGHLAND HYUNDAI (9236 SOUTH INDIANAPOLIS BLVD, HIGHLAND, IN 46322, (219) 923-2277) WHERE THE VEHICLE WAS AWAITING SERVICE. THE CONTACT HAD NOT RECEIVED WORD ON THE DIAGNOSIS DUE TO THE UPCOMING HOLIDAY WEEKEND. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209294May 22, 2019
AIR BAGS, UNKNOWN OR OTHER
AIR BAG WARNING CLUSTER LIGHT IS ALWAYS ON. THE HORN DOESN'T WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209008May 21, 2019
ELECTRICAL SYSTEM, ENGINE
WE TOOK THE CAR TO HONDAI BEFORE THIS RECALL ABOUT 3 MONTH AGO LEFT IT THERE FOR 3 DAYS THEY DID A DEEP CHECK UP ON THE ELECTRICITY SINCE THE CAR WON'T DRIVE NO RESULTS WERE FOUND AND THE CAR STILL NOT WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208783May 20, 2019
ENGINE
SO MY MOTOR STARTED MAKING THIS TICKING NOISE COMING FROM THE ENGINE AND I BROUGHT IT TO THE DEALERSHIP AND THEY SAID I NEED A NEW MOTOR DUE TO THE FACT I JUST BOUGHT THE NOT EVEN A MONTH FROM THE SMALL DEALERSHIP WHICH THEY DON'T OFFER WARRANTY. I THOUGH IT WOULD STILL HAVE WARRANTY CAUSE IT STILL UNDER 100K AND IT STILL UNDER 10YRS WARRANTY I THOUGHT THEY WOULD COVER IT BUT INSTEAD IT WAT TO THE PREVIOUS OWNER ONLY NOW GONNA COST ME $11000 FOR NEW MOTOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208114May 16, 2019
ELECTRICAL SYSTEM, ENGINE
MY CAR BEGAN MAKING A WHISTLING SOUND AND STOPPED IN TRAFFIC. NO POWER JUST STOPPED.- I WAS DRIVING ON A FEEDER ROAD AT ABOUT 35MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207620May 14, 2019
ELECTRICAL SYSTEM, ENGINE
I HAVE A HYUNDAI VELOSTER 2013. ON THE HWY HOME FROM WORK MY CAR SUDDENLY LOST POWER, I WAS ABLE TO MAKE IT TO THE SIDE OF THE ROAD WHERE IT COMPLETELY DIED. UPON INITIAL INSPECTION IT SEEMED TO BE IN PART DUE TO THE BATTERY. WE REPLACED THE BATTERY AND . SWITCHED OUT THE ALTERNATOR TO TEST IT AND TOOK IT IN TO THE DEALERSHIP WHERE THEY CHARGED US 150 TO SUGGEST FACTORY PARTS IN ORDER TO DIAGNOSE IT. I REFUSED AND PUT THE OLD ALTERNATOR BACK ON AFTER IT TESTED CLEAR AND HECKED THE FUSES. THE MULTI FUSE FOR THE ALTERNATOR HAD BLOWN SO WE REPLACED THAT (MAKING IT DRIVEABLE) AND BROUGHT IT IN TO A DIFFERENT HYUNDAI SERVICE DEPT. THEY DIDNT CHARGE ME TO TELL ME THAT IT HAD BLOWN A ROD AND I NEEDED A NEW ENGINE. HYUNDAI IS REFUSING TO DO ANYTHING HOWEVER DID CALL THE SEXIST JERKS FROM THE ORIGINALLY HYUNDAI DEALERSHIP AND USED THAT INTERACTON AS BASIS TO SAY MY CAR IS FINE...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206967May 11, 2019
POWER TRAIN
WITHIN THE LAST MONTH MY VELOSTER HAD CATASTROPHIC FAILURE OF THE TURBOCHARGER. AFTER A $1200.00 REPAIR IT THREW 2 CONNECTING RODS THROUGH THE ENGINE BLOCK CAUSING ANOTHER CATASTROPHIC FAILURE AND AN IMPENDING $3000.00-5000.00 REPAIR BILL. THE CAR WAS IN MOTION BOTH TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204712April 30, 2019
POWER TRAIN
MY VELOSTER TURBO CONSUMES BETWEEN 3-4 QUARTS OF OIL BETWEEN OIL CHANGE. I HAVE THE 100,000 MILE WARRANTY ON THE POWER TRAIN BUT THEY WILL NOT LOOK AT THE ENGINE UNTIL WE PREFORM A OIL CONSUMPTION TEST WHICH REQUIRES ME TO BRING THE CAR TO THE DEALERSHIP EVERY 1000 MILES IN ORDER FOR THEM TO LOOK AT THE ENGINE. I'VE BROUGHT IT TO TWO DIFFERENT DEALERSHIPS AND KEEP GETTING DIFFERENT EXCUSES AS TO WHY THIS PROBLEM EXIST. THE SHOP MANAGER EXPLAINED THE ISSUE THIS LAST TIME, SO THEY KNOW WHAT THE PROBLEM IS, THEY JUST WILL NOT FIX IT OR LOOK AT IT, UNTIL WE PERFORM THIS "TEST". IF WE CONTINUE AT THIS PACE MY CAR WILL BE OVER 100,000 MILES AND THE WARRANTY WILL BE VOIDED. I HAVE PERFORMED ALL OF MY OIL CHANGES ON TIME. HYUNDAI WILL NOT HONOR THEIR WARRANTY ON THE POWER TRAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204543April 29, 2019
ENGINE
I WAS DRIVING DOWN THE STREET AND THE ENGINE JUST STARTED SMOKING. I WAS ABLE TO PULL OVER AND I GOT IT TOWED TO THE MECHANIC AND THEY SAID IT WAS DUE TO TOO MUCH PRESSURE ON THE CYLINDERS THAT CAUSED THE ENGINE TO BLOW.. APPARENTLY THIS IS A RECALL NOW.. RECALL 182. I CAN NO LONGER MOVE THE CAR BECAUSE THE ENGINE IS BLOWN AS WELL AS ITS ABOUT $5000 TO FIX..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204276April 28, 2019
ENGINE
IT WAS BEING DROVE DOWN THE ROAD STALLED AND STARTED BLOWING SMOKE OUT OF THE TAIL PIPES SO BAD THAT YOU COULDN'T SEE ANYTHING BEHIND YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203817April 25, 2019
ENGINE, VEHICLE SPEED CONTROL
'TAKATA RECALL' MY VELOSTER HAS BEEN STALLING SINCE I LEASED IT THERE'S ALWAYS A PROBLEM WHEN SPEEDING UP AND HAS BEEN TAKEN TO THE DEALERSHIP FOR SERVICE MORE THAN 3 TIMES FOR THE SAME PROBLEM AND HAS BEEN OUT OF SERVICE FOR MORE THAN 35 DAYS THIS HAS HAPPENED TO ME ON HIGHWAY, STATIONARY AND ON STREETS IT'S U JUST THAT I HAVE TO PAY FOR A VEHICLE LIKE THIS WHEN I SHOULD BE GETTING MY MONEYS WORTH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203078April 23, 2019
ENGINE
ENGINE FAILURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202951April 22, 2019
AIR BAGS
TL* THE CONTACT OWNED A 2013 HYUNDAI VELOSTER. WHILE MAKING A TURN AT 40 MPH, THE CONTACT WAS INVOLVED IN A FRONT END COLLISION. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOTALED AND TOWED FROM THE SCENE. A POLICE REPORT WAS FILED. THE CONTACT SUFFERED MINOR BRUISES THAT DID NOT REQUIRE MEDICAL ATTENTION. AN UNKNOWN DEALER AND THE MANUFACTURER WERE MADE AWARE OF THE FAILURE, BUT WERE UNABLE TO ASSIST. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 110,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11196513April 15, 2019
STEERING
THE STEERING WHEEL MAKES A LOUD CLICKING NOISE WHEN YOU TURN IT. IT DOES IT WITH THE CAR ON OR OFF. IT ALSO SHAKES A LOT MORE THAN IT SHOULD EVER SINCE IT STARTED MAKING THE NOISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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