Hyundai Palisade Complaints (2020)

542 consumer complaints on file.

#11676645July 28, 2025
SUSPENSION
TSB # MC-10207814-0001 I Have already had this repaired once, in 2023 and the other in 2024. My vehicle is now out of warranty, and Hyundai won't do anything for this fix. Looking online, there are plenty other complaints regarding the rattling noise experienced with this issue. I believe this should become a recall, and all vehicles on the road should be able to get this replaced in or out of warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676457July 27, 2025
SUSPENSION
- Self leveling rear shocks failed at 21,000 miles leading to dangerous instability on the highway. - The problem was ignored by my primary Hyundai dealer but identified by another and the shocks were replaced. Hyundai Corporate was of no help. - There are numerous reports of self leveling rear shock failures on the higher Hyundai Palisade trim levels. See on line chat forums; Google "Hyundai Palisade Rear Shck Failures". - Hyundai has failed to correct this safety issue and continues to manufacture and offer their self leveling rear shocks on certain model trims. This is a safety problem requiring an investigation by the NTSB. - As a note, 40 per cent of the writers mileage is highway, and there were no heavy loads or abusive driving practices.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673080July 12, 2025
SERVICE BRAKES
When driving our brakes are spongy, downhill braking control gets disabled and tells us to control our speed even when going speed limit and below. Increased braking distance is needed, brakes are to the floor. When taken in for this concern we were met with, no issues noted on inspection. The brakes are getting worse and we feel as though this is a hazard for driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672763July 11, 2025
ELECTRICAL SYSTEM
My 2020 vehicle stopped on me while I was driving on the interstate! Beforehand, I had no issues with the vehicle driving or otherwise. The alternator has gone out on it! There was no prior warning. It just stopped while I was driving and I was stranded for hours! I’m a female. It’s costing me hundreds of dollars for a fairly new car!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671126July 3, 2025
SUSPENSION
The rear shocks have gone bad 2 times already, and now are bad a third time at 28,000 miles. The shocks begin to clunk and the rear end vibrates over bumps.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670234June 30, 2025
SUSPENSION
The shocks have been worn out, clunking and not damping bumps. It causes excessive bounce making the vehicle hard to control on the road. It has been verified by a shop and no warning signs on dash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669401June 26, 2025
ENGINE
Car consumes oil, no oil light comes on, no oil on the driveway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669403June 26, 2025
ENGINE, POWER TRAIN
Over the past 5 years, this vehicle has experienced three major powertrain failures: two complete transmission failures and, most recently, a catastrophic engine failure. The most recent issue involved the engine burning excessive oil without warning. While my wife was driving downhill, the vehicle shut off completely, causing a total loss of power steering and braking. She was barely able to get it safely to the side of the road. It was a serious safety risk, especially with children in the vehicle. Each failure has occurred well before it should in terms of mileage, and despite repairs, the issues continue. After this third failure, Hyundai offered to cover only 50% of the repair costs—which seems to acknowledge some degree of corporate responsibility—but we declined, as this is a relatively new vehicle and the problem is clearly systemic. We paid the second total transmission replacement completely out of pocket. A quick Google search and outreach to social media revealed that hundreds of Hyundai owners (across multiple models from this era) are experiencing very similar engine issues, many with official recalls for consumption, but there being no official recall or widespread support for Palisade owners. Personal stories suggest a clear pattern. The original dealership that sold the vehicle listed it as Certified Pre-Owned, but has since changed ownership and retains no records, which has made verifying the warranty status impossible. Hyundai corporate and customer service have been extremely difficult to work with—there are multiple active case numbers, no internal communication, and the local dealership doesn’t coordinate with national reps. This vehicle has spent over 100 days in service across these failures. I’ve tried every route available—dealership, corporate support, and online forums. The community is unsafe, and without broader action, other families could be at risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667629June 18, 2025
SUSPENSION
The rear shock absorbers and mounts fail. This is the second occurrence of this failure. The first occurrence was covered under warranty at 36,530 miles on [XXX]. The current failure was documented on [XXX] with 64,249 miles. This problem is a recognized issue and has been documented on numerous postings on [XXX] . No warnings from the vehicle other than clunking sounds from the rear of the car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667684June 18, 2025
ELECTRICAL SYSTEM, VISIBILITY/WIPER, UNKNOWN OR OTHER
AC FAILIRE IM SUMMER, just outside warranty but tsb issued. Holler Hyundai Service wants to charge me $350 diagnostic fee to take a look and diagnose. Extreme heat while having to use vehicle to go to work, run errands and transport children. No alternate vehicle is available and dealership is unreasonable to work with. Due to high humidity in Florida windows fog and hard to defog, visibility is impaired suddenly while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667056June 15, 2025
SUSPENSION
2020 hyundai palisade limited with 71k miles. The rear shocks have been replaced 2x and the front struts have been replaced once already. The front struts knock over smooth rides and low impact imperfections. the rear shocks feel to have seemingly worn out, resulting in reverberating knocking sounds over bumps, cracks and road imperfections.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665566June 8, 2025
ENGINE
Hello, I have a 2020 Hyundai Palisade that was bought last year in 2024. It’s had no issues with the engine up until approximately the last 2 weeks with oil consumption and noises from the engine rattling. I contacted the dealership to get it checked out and on the way there it caught fire. The engine died and almost all of the oil leaked out. The engine block now has a hole in it, so it is unable to be driven. My husband was driving and had just had surgery. Thankfully I was driving in a separate vehicle with my kids in case something like this happened. It has been sitting at the dealership since the 28th of May. The dealership inspected it and said there is no known cause at this time. The dealership also said they unfortunately can’t do anything. I called my insurance and they said the only thing they can cover is the damages caused by the fire. The estimate amount to fix it is 13K. But I believe the engine malfunctioned and was already having problems without my knowledge of it. There were no warning lights or alerts stating there were any problems with the vehicle. I also do know there is a class action lawsuit happening because of the 2020 Hyundai Palisades.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11665590June 8, 2025
ENGINE, POWER TRAIN
In short, the transmission has been replaced, the fuel injectors and other components. After that gets fixed they are saying we need a whole new engine and hyundai with only a pay a portion of it. We did the oil consumption test and it failed. The car was down for almost two months and they want us to pay 6k as our part. This is absolutely ridiculous and this seems to have been a known issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665450June 7, 2025
POWER TRAIN
We have a a reoccurring issue of a gear selector malfunction warning popping up on the dash. When this happens it is at random and causes the vehicle to forcibly put the car in park. The heavy concern is that it happens when the car is in motion. Forst few times it happened when backing out of a parking spot. Most recently it happened while driving out of our neighborhood. My concern is that this could potentially happen during a time in which speeds are higher and cause a wreck. We have taken the vehicle to Hyundai dealership locally and the code for the issue will not show so they send us home because they are not able to pinpoint the exact problem. We have continued use of the vehicle because when this does happen we have been able to cycle the car off and on and it goes back to normal and all warnings are cleared..... this cannot be normal a nd I just don't wish to find out what happens when it does this at a higher rate of speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664717June 3, 2025
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
The speedometer occasionally would not work. Typically all other dash features would and I could get speed through digital reading. Today, none of the dash reading work. My speedometer has the dial at 155. The digital reads 0, gas shows E, miles to empty remained at 260 for the over 10 mile drive, ramps as well as coolant didn’t register and were at 0 and C. This is a hazard as it is a safety requirement to follow the speed limit when driving. This placed myself and others in danger. You are welcome to inspect this. When I have called the dealer previously for this concern, I was told that this would need to be covered by myself. A simple internet search shows that this is a more common issue than it should be.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663424May 28, 2025
SUSPENSION
REAR SHOCKS FULLY WORN OUT STRUTS AND SHOCKS ARE NO GOOD VERY DANGEROUS WHEN HITTING A LARGE BUMP IN THE ROAD CAN CAUSE STEERING OFF ROAD BECAUSE OF HARD HITTING NO SHOCK REAR END
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662410May 21, 2025
UNKNOWN OR OTHER
Went to open the sunroof the back opened a little but would not open all the way and now it won’t shut either. I’ve seen a few other owners say that this happened to them as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661447May 16, 2025
SUSPENSION
Rear shocks failing due premature wear and tear. There were/are no warning lamps and there was no singular incident (eg. accident) that caused this problem that I am aware. The passenger-side rear shock started exhibiting knocking noises in August 2024 when the car was 5 yo and had approx. 85000 miles. Since, the knocking is more frequent but not louder. Also, the ride has slowly become worse over bumps. Dealer confirmed problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659776May 8, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
UNKNOWN. Rough idling. Throwing itself into park & turning the engine off but dash stays on like engine is running. Engine, oil, battery, theft light does come on when this happens but go away after starting car. Has been to mechanic multiple times but showing no codes & unable to figure out the cause of it. The car can not just idle either. Has been going on for over 6 months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659519May 7, 2025
SUSPENSION
OEM shocks are clunky and noisy. Exhibit a rattling sound at lower speeds namely at rear right. Noise is progressive and noticeable at higher speeds as time goes on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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