Hyundai Palisade Complaints (2023)

390 consumer complaints on file.

#11729567April 6, 2026
SEAT BELTS, SEATS
I have reached out multiple times to the dealership to fix my car but it’s been months since the recalls. I have three kids and I all rows in my car are unsafe due to the seatbelts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728315March 31, 2026
AIR BAGS, SEAT BELTS
I am writing to file a complaint regarding four recalls on my 2023 Hyundai Palisade in the past year, two of which remain unresolved due to lack of parts or remedy. We received notification of the seatbelt recall in October and scheduled with our local Hyundai dealership. Upon arriving at our appointment, we were told there were no parts to complete the repair and that there was a months long waitlist because Hyundai corporate was only sending out a limited number per dealership. Those parts had to be installed before each dealership could order more resulting in a huge back order. I called two other dealerships in our area and all had the same story. It has now been nearly 6 months and I called again to be informed there was another recall on this recall and they have stopped fixing it altogether with no ETA on resolution. In addition, while waiting for the seatbelt recall remedy, we were notified of the third row airbags being defective and there is currently not even a waitlist, remedy, or ETA for resolution for this one either. With the seatbelts unsafe on the first two rows and the airbags unsafe in the third row our entire car doesn’t have a single safe seat for our family, including two children under the age of [XXX] , to sit. This is totally irresponsible on Hyundai’s part and I think they need to be held responsible for all of these mismanaged recalls. I am requesting that NHTSA investigate Hyundai’s handling of these recalls and consider requiring interim accommodations for affected owners, such as loaner vehicles or vehicle buyback. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728213March 31, 2026
SEAT BELTS, FORWARD COLLISION AVOIDANCE: WARNINGS
Acceleration hesitation on numerous occasions. Seat belt recall, unresolved. Waiting for parts for over two months. Also waiting for dealership availability and also, I need an available loaner car. I have to drive my child around frequently for personal reasons. I use my third row and there's no remedy for the third row safety recall. The second row seat belts are constantly being stuck and inoperable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728148March 30, 2026
POWER TRAIN, UNKNOWN OR OTHER, STEERING
The steering wheel clunks and locks when turning at low speeds or when ISG turns the car back on. At times, it is a hard enough jerk to pull it out of my hands. It was taken to the dealership multiple times. The coupler was replaced, but it still jerked the steering wheel. The dealership in Utah could not replicate the sound, even though it occurs multiple times a day at this point. Loss of the ability to steer after sitting at a light poses a huge safety issue between not being able to immediately navigate upon accelerating or when turning left at an intersection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728135March 30, 2026
SERVICE BRAKES
As I approached the traffic light from a parking lot, at slow speeds ie 5mph, I hit a patch of uneven ground where the concrete was uneven. The brakes stuttered and lurched. I pumped the brakes without much success and came within inches of hitting the car ahead of me. This has happened multiple times. Another time, I was approaching an intersection again at approximately 30 mph. The brakes stuttered so hard that I barely stopped before entering the path of the oncoming traffic. On a later separate time, traveling at approximately 35 mph, we were fully in the crosswalk when the car finally stopped. These were just the scariest of times, not inclusive of all occurrences. The trouble began within the first few months of purchasing the car in 2023 and still happens. I reported this to the dealership on several occasions. They claim it is normal for the vehicle but it is a danger to the occupants in the car and the nearby pedestrians.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728029March 30, 2026
AIR BAGS, SEAT BELTS
Hyundai has opened an internal case, number 42429100 Their only resolution is to leave the vehicle at a dealership and rent a car at my own expense. They have offered to give me a slight discount on a trade, but all comparable vehicles are under safety recalls as well. They have offered no effective solution and I have no manner to safely transport my family. The vehicle is subject to an active safety recall (NHTSA Recall 26V034) for failure to meet federal ejection mitigation standards (FMVSS 226) due to curtain airbag performance in the third row. According to the manufacturer, there is currently no available remedy for this condition. The vehicle was inspected by an authorized dealership, which confirmed that the recall is active and that no repair can be performed at this time. A separate seatbelt-related recall was completed during the inspection. There were no warning lights or messages prior to the recall notices. Because there is no available remedy and no timeline for repair, the vehicle cannot be restored to a condition that meets federal safety standards within a reasonable timeframe. This impacts the ability to safely transport occupants, particularly in scenarios involving side impact or rollover crashes where ejection mitigation is required. The manufacturer has not provided a functional resolution, such as a loaner vehicle or alternative transportation, and advised leaving the vehicle at the dealership without support. This leaves the owner without a safe and usable vehicle for normal family transportation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726759March 24, 2026
STEERING, UNKNOWN OR OTHER
When moving forward at very slow speed, the steering wheel bounces as if it had been hit by something and we hear a loud "thunk". The whole front end of the car vibrates. This has also happened once while completely stopped at a traffic signal. This has been happening for several months, and we know that others have reported the same problem, but the dealer is unresponsive. We are worried that the steering could fail at speed, and are losing confidence in the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726594March 24, 2026
SEAT BELTS
I purchased this car in September 2025 and learned about the seatbelt recall shortly thereafter. Since then I have been waiting for the repair- my local dealership has had the parts on back order since then. My children ride in the 2nd row and the seatbelt has come unlatched while we were driving on 5 separate occasions. This is unacceptable and put my children’s lives at risk. Hyundai should have parts available to fix this immediately. I need to know what can be done to ensure my children are safe. I have to drive my car so I don’t know what else to do. I need assistance for a solution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725682March 19, 2026
SEAT BELTS, SEATS
I’m frustrated with the seatbelt recall. The dealership has been amazing at assisting us, but it’s Hyundai that’s dropping the ball with only release 2 seatbelt buckles per week, per dealership. I have 2 seatbelts in my vehicle that are randomly coming unbuckled. I’ve had a few appointments trying to get it fixed, but they can’t get the parts in. Then to receive a letter in the mail about the third row seat. This isn’t just my daily driver, I haul 4 kids in this vehicle with 2 seatbelts coming unbuckled! This should be a priority in fixing, all of it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725407March 18, 2026
SUSPENSION, STEERING, POWER TRAIN
2023 HYUNDAI PALISADE VIN [XXX] Vehicle rear shock absorbers failed. Steering and drivability adversely impacted. Many many many complaints online document these defective parts and Hyundai's failure to resolve problems and supply properly functioning parts. Hyundai customer service is useless and claims no information on replacement part availability or time. Now that Hyundai has their newest problem of killing babies in their defective third row seats, I would have thought Hyundai would resolve outstanding issues. NHTSA needs to intervene now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724581March 16, 2026
AIR BAGS, SEAT BELTS
I own a 2023 Hyundai Palisade Limited that currently has confirmed active safety recalls affecting critical passenger safety systems, including the third-row side-curtain airbag recall and the second-row seat belt buckle recall. We have experienced firsthand the seat belts coming unbuckled during driving. These recalls affect hundreds of thousands of Palisade vehicles and involve defects where third-row airbags may not properly deploy in a crash and seat belt buckles may fail to latch correctly, increasing the risk of injury to occupants. Despite contacting my dealership, I have been given inconsistent information and no clear remedy timeline, leaving me with a vehicle that I reasonably believe is unsafe to operate and significantly diminished in value. I am seeking legal review regarding potential class action participation, consumer protection claims, or compensation for owning a vehicle with unresolved safety defects. At this time their only remedy offered is to swap the palisade for a lender Santa Fe until it is repaired, this is something I have pressed for persistently to achieve.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724028March 13, 2026
SEAT BELTS
Manufacturer Recall Number283 NHTSA Recall Number25V607000 I took my car to McGovern Hyundai in Arlington, MA to have the seat belt recall issue fixed. The recall was issued in September 2025. I was told that they cannot fix the issue because they do have the parts. I have children who ride in the backseat of my car everyday. It is unsafe and unacceptable for Hyundai not to have the parts to address this recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723949March 12, 2026
AIR BAGS, SEAT BELTS
The contact owns a 2023 Hyundai Palisade. The contact received notifications of NHTSA Campaign Numbers: 25V607000 (SEAT BELTS) and 26V034000 (AIR BAGS). The contact stated that while driving at an undisclosed speed, the driver’s side seat belt buckle unlatched from the channel independently. No warning lights were illuminated. The vehicle was taken to the dealer; however, the contact was informed that parts for the recall repairs were on back order, and only fifteen seat belt buckles were being shipped to dealers, and each vehicle needed four seat belts. The vehicle was not repaired. The contact had not experienced a failure with the air bags. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The manufacturer provided no assistance. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723893March 12, 2026
STEERING, SUSPENSION, UNKNOWN OR OTHER
At low speed, and today for the first time completed stopped at a stop sign, we here and feel a very loud "thunk" through the steering wheel and coming from under the front end of the vehicle. It's very loud and jerks the steering wheel when it happens, and can be felt through the car seats as well. The whole vehicle seems to shake. This has happened so far approximately ten times, and we are losing confidence in the car's safety. The dealer told us that he had not heard of this problem, but we know that to be untrue, because a simple google search reveals that it is a known issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723484March 11, 2026
SEAT BELTS
I've been trying to get defective seat belt replaced since December 2025 as we've had occurrences where the buckle will come unlatched. The dealer just says there are no parts available and it's been 4 months!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722707March 7, 2026
UNKNOWN OR OTHER
We were driving on a residential street, and our sunroof just exploded!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722603March 6, 2026
SUSPENSION
Rear Shocks Failed. Were Replaced under warranty. This is the second time this has occurred
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722503March 6, 2026
SEAT BELTS
The contact owns a 2023 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (SEAT BELTS); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722440March 6, 2026
ENGINE, AIR BAGS, SEAT BELTS
The contact owns a 2023 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended. The vehicle jerked with the check engine warning light illuminated. The contact stated that the rear tires were bumping. The vehicle was driven to the shoulder of the road and turned off. The vehicle was started and towed to the dealer while the engine was running. In addition, the check engine warning light was illuminated. The dealer replaced the ignition coils, and the vehicle was repaired; however, the failure reoccurred. The vehicle was taken to the dealer; however, the failure was not duplicated. In addition, the contact stated that the failure initially began in 2023. The contact stated that the failure reoccurred intermittently. In addition, the contact stated that the vehicle was unsafe to drive, not knowing when the failure would recur. The contact stated that the vehicle had previously been taken to the dealer several times; however, the failure was not duplicated. The contact received notifications of NHTSA Campaign Number: 26V034000 (Air Bags) and 25V607000 (Seat Belts); however, the parts were not yet available for the recall repair. The contact was informed that the parts had been ordered. The manufacturer was made aware of the failure several times. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722058March 4, 2026
AIR BAGS, SEAT BELTS
The contact owns a 2023 Hyundai Palisade. The contact became aware on the website that the VIN was associated with NHTSA Campaign Numbers: 26V034000 (Air Bags) and 25V607000 (Seat Belts); however, the parts to do the recall repairs were not yet available. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time to complete the recall repairs. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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