Hyundai Palisade Complaints (2020)

542 consumer complaints on file.

#11350849August 24, 2020
VISIBILITY/WIPER
SMALL CHIP APPEARED ON SECOND DAY OF PURCHASE FOLLOWING A PEBBLE HITTING THE WINDSHIELD. THE CHIP WAS FIXED BY SAFELITE. AFTER A MONTH, HALF OF THE WINDSHIELD CRACKED WHILE THE CAR WAS PARKED IN THE DRIVEWAY (STATIONARY). THE CRACK SEEMED TO HAVE ORIGINATED FROM THE SAME SPOT OF THE PREVIOUS CHIP. THE CAR HAS 2300 MILES ON IT AND NEEDS A NEW WINDSHIELD NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350785August 22, 2020
VISIBILITY/WIPER
WINDSHIELD CRACKED AT JUST 400 MILES WHILE IRONICALLY THE CAR WAS AT A DETAIL SHOP AND THEY WERE INSTALLING EXOSHIELD THAT IS SUPPOSED TO PREVENT ROCK CHIPS AND CRACKS. THE WINDSHIELD SHATTERED IN THE LOWER RIGHT CORNER WAY DOWN BY THE HOOD AREA WHILE THE INSTALLER WAS RE-ATTACHING THE TRIM AROUND THE GLASS AND POPPING THE CLIPS BACK IN. THIS IS NOT NORMAL FOR GLASS TO CRACK LIKE THIS FROM NORMAL ACTIVITY ESPECIALLY WHEN IT WASN'T EVEN HIT. THE GLASS SHOULDN'T BREAK FROM TOUCHING IT, CLEANING IT, ETC. ALSO, ON DAY 1 RIGHT AFTER BUYING THE CAR WHILE I WAS DRIVING BACK FROM THE DEALER SOMETHING HIT IT AND CAUSED A SMALL ROCK CHIP WHICH I REPAIRED MYSELF. NEVER HAD THIS OCCUR ON DAY 1. THAT IS WHY I WAS WILLING TO PAY FOR PROTECTION FIELD TO AVOID THIS. UNACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350732August 21, 2020
VISIBILITY/WIPER
HAD THE VEHICLE FOR 3 WEEKS AND WHILE DRIVING ON A HIGHWAY, THE FIRST TINY PEBBLE TO HIT WINDSHIELD CRACKED IT FROM THE DRIVERS SIDE WINDOW FRAME ALL THE WAY TO THE MIDDLE OF WINDSHIELD. WAS AFRAID THAT THE GLASS WAS GOING TO COLLAPSE IN. VERY THIN GLASS AND AFRAID TO DRIVE OF THE HIGHWAY NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350018August 18, 2020
VISIBILITY/WIPER
CRACK STARTING FROM MIDDLE OF WINDSHIELD AND SPIDERED DOWN. NO SIGN OF PEBBLES OR ROCKS IMPACTING WINDSHIELD. VEHICLE WAS NOT IN MOTION PARKED IN DRIVEWAY NO DAMAGE TO WINDOW NIGHT BEFORE IN MORNING CAME OUT TO CRACK DOWN MIDDLE OF WINDOW THAT SPIDERED IN TO THE SHAPE OF A J.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349829August 17, 2020
VISIBILITY/WIPER
SMALL CHIP ON THE WINDSHIELD CAUSED A BIG RIPPLE. HAS 2500 MILES ROUGHLY ON THE CAR AND ITS AN LIMITED VERSION. ITS THE FIRST CHIP I HAVE NOTICED AND OWNING DIFFERENT MODEL CARS IN THE PAST I HAVE NEVER SEEN A CHIP CAUSING SUCH A BIG RIPPLE LIKE THIS ONE. FRUSTRATING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349161August 14, 2020
VISIBILITY/WIPER
WINDSHIELD CRACKED FROM SMALL PEBBLE. DRIVING ~65MPH. INITIALLY JUST AN IMPACT, BUT WITHIN HOURS CRACK DEVELOPED ~25 INCHES IN LENGTH FROM ORIGIN. VEHICLE HAS LESS THAN 150 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349092August 13, 2020
VISIBILITY/WIPER
WINDSHIELD CRACKED WHILE GETTING A CAR WASH. VEHICLE HAS LESS THAN 9,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348517August 11, 2020
VISIBILITY/WIPER
I PURCHASED A NEW 2020 HYUNDAI PALISADE ABOUT 2 MONTHS AGO. I WAS DRIVING THE SPEED LIMIT ON THE HIGHWAY. A SMALL PEBBLE HIT THE WINDSHIELD AND IT CRACKED THE GLASS ON THE LOWER RIGHT SIDE. I WENT ONLINE AND DISCOVERED THAT THIS IS A COMMON PROBLEM FOR THIS MODEL, AND THAT A CLASS ACTION SUIT WAS FILED. THE DEALERSHIP DID NOT WARN ME ABOUT THIS ISSUE OR THE LAWSUIT WHEN I ASKED ABOUT GLASS SAFETY. I HAVE NEVER HAD A CRACKED WINDSHIELD ON ANY OTHER CAR I OWNED IN 25 YEARS OF DRIVING ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348638August 11, 2020
VISIBILITY/WIPER, UNKNOWN OR OTHER
SMALL ROCK HIT FRONT WINDSHIELD AND CRACKED IT. HYUNDAY SHOULD REPAIR WINDSHIELD THAT CAN CAUSE AN ACCIDENT THIS WINDSHIELD IS VERY POOR QUALITY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348469August 10, 2020
VISIBILITY/WIPER
CAR HAS UNDER 1400 MILES AND WENT ON FIRST TRIP. HIT TWO SMALL ROCKS AND WINDSHIELD CRACKED IN BOTH SPOTS. HAVEN'T CRACKED A WINDSHIELD IN 10 YEARS OF DRIVING. MANY OTHER PALISADE AND TELLURIDE OWNERS HAVE COMPLAINED ABOUT HOW EASILY THE WINDSHIELD CRACKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11344182August 9, 2020
VISIBILITY/WIPER
CAR HAS LESS THAN 2000 MILES AND WINDSHIELD HAS CRACKED. I WAS GOING 55MPH OK A HIGHWAY AND AN EXTREMELY SMALL PEBBLE HIT THE WINDSHIELD CAUSING IT TO CRACK. I HAVE OWNED NUMEROUS HYUNDAI'S BEFORE AND NEVER HAD AN ISSUE WITH THE WINDSHIELD CRACKING. THE WINDSHIELD BEING EXTREMELY DELICATE IS A KNOWN ISSUE THAT IS EASILY GOOGLE-ABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343713August 6, 2020
VISIBILITY/WIPER
WITHIN 45 DAYS OF PURCHASING THE VEHICLE, I WAS DRIVING ON I-69 IN HOUSTON AND HEARD A LIGHT GRAVEL ROCK SOUND HITTING THE WINDSHIELD. WITHIN MINUTES THE SMALL STAR SPREAD OVER A FOOT IN EACH DIRECTION. LIVING IN HOUSTON WE ARE ACCUSTOMED TO ROCK CHIPS AND HOW TO HANDLE THEM. I HAVE NEVER SEEN A SMALL ROCK CHIP CRACK THE GLASS SO QUICKLY. FURTHERMORE, THE LIGHT SOUND THAT THE ROCK MADE AGAINST THE GLASS IS NOT ONE THAT SHOULD HAVE CAUSED THE GLASS TO BREAK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343576August 5, 2020
UNKNOWN OR OTHER
VEHICLE CAME WITH TOW HITCH SYSTEM FROM THE MANUFACTURER. WHILE USING A TRAILER HITCH THE HEAT FROM THE EXHAUST MELTED THE BACK END OF THE CAR, HEATED UP THE CARGO HITCH TO THE POINT OF MAKING IT HARD TO REMOVE FROM CAR, AND MELTING THE CARGO WEATHER PROOF BAG. THIS HAPPENED WITHIN A 2.5HR TRIP.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11343044August 3, 2020
VISIBILITY/WIPER
GOT A STONE CHIP ON WINDSHIELD AND WITH IN AN HOUR IT HAS TURNED INTO A TEN INCH CRACK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342578July 31, 2020
VISIBILITY/WIPER
VEHICLE HAS 5,000 MILES ON IT AND HAS HAD THE WINDSHIELD CRACK TWICE AT LOWER SPEEDS (LESS THAN 50MPH) WITH SMALL PEBBLES BEING KICKED UP OFF THE CITY STREETS. EACH CRACK RESULTED IN A FULL WINDSHIELD REPLACEMENT .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342627July 31, 2020
VISIBILITY/WIPER
THE WINDSHIELD IS EXTREMELY FRAGILE AND PRONE TO CRACKING WHICH REQUIRES FULL REPLACEMENT. I ONLY HAVE 350 MILES ON THE CAR AND ALREADY HAVE A NICK FROM NORMAL EVERYDAY DRIVING. I DIDN'T EVEN HEAR OR SEE ANY HIT TO THE WINDSHIELD BUT IT STILL GOT NICKED. THE WINDSHIELD IS UNSAFE PLUS IT'S EXTREMELY EXPENSIVE TO KEEP REPLACING IT CONSTANTLY. I AM SCARED TO DRIVE THE CAR DUE TO FEAR OF WINDSHIELD DAMAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342276July 30, 2020
UNKNOWN OR OTHER
DURING A HEAVY RAIN STORM WENT THROUGH A LOW LYING AREA AT LOW SPEED (25 MPH) WHERE SEVERAL INCHES OF WATER HAD PONDED. THE FCA SYSTEM SLAMMED ON THE BRAKES TEMPORARILY EVEN THOUGH THERE WAS NO KNOWN OBSTACLE. MY GUESS IS THAT THE FCA SENSED THE WATER AS AN OBSTACLE CAUSING THE BRAKES TO BE INCORRECTLY APPLIED. HAD SOMEONE BEEN BEHIND ME, IT COULD HAVE CAUSED AN ACCIDENT. THE FCA SENSORS ARE ON THE VERY BOTTOM OF THE FRONT SO IT IS POSSIBLE THAT THE SENSORS WERE MOMENTARILY SUBMERGED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342064July 29, 2020
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2020 HYUNDAI PALISADE. THE CONTACT STATED THAT THE VEHICLE WAS RECENTLY PURCHASED FROM GLOBAL HYUNDAI (1099 US-22, NORTH PLAINFIELD, NJ 07060). THE CONTACT STATED THAT WHILE IN REVERSE, THERE WAS AN UNKNOWN FLASH ON THE NAVIGATION SYSTEM SCREEN BEFORE THE SCREEN BECAME INOPERABLE. SEVERAL SECONDS LATER, THE SCREEN RESUMED NORMAL OPERATION WITHOUT DRIVER INPUT. ADDITIONALLY, THE BACK OVER PREVENTION SCREEN WAS ALSO INOPERABLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 128.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341899July 28, 2020
VISIBILITY/WIPER
SMALL PEBBLE HIT WINDSHIELD WHILE DRIVING CALLED SATELLITE TO FIX AND WHILE FINISHING THE FIX THE COMPOUND POPPED OUT OF SMALL CRACK AND THE WINDSHIELD CRACKED MORE ALL THE WAY ACROSS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341326July 24, 2020
VISIBILITY/WIPER
ABOUT A MONTH AFTER BUYING THE VEHICLE, WITH LESS THAN 900 MILES, A LARGE CRACK DEVELOPED BEHIND THE MIRROR OF THE WINDSHIELD THAT WAS NOTICED WHILE THE VEHICLE WAS PARKED. WE HAD NOT BEEN HIT BY ANYTHING NOTICEABLE OR AUDIBLE, AND BY THE TIME WE WERE ABLE TO SEE THE CRACK THE WINDSHIELD WAS RUINED. WE NOTICED A VERY SMALL BLEMISH IN THE DARK AREA NEAR THE MIRROR THAT MAY HAVE CAUSED THE CRACK. OUR LOCAL DEALER WAS NOT WILLING TO ADDRESS THE WINDSHIELD ISSUE SO WE TOOK IT TO ANOTHER DEALERSHIP, WHILE ON VACATION, BY REQUEST OF HYUNDAI OF NORTH AMERICA. THE SECOND DEALERSHIP SAW THE BLEMISH AND SAID IT COULD NOT BE REPLACED BY WARRANTY. I ESCALATED THE CASE THROUGH HYUNDAI OF NORTH AMERICA AND THEY COULD DO NOTHING ELSE SINCE THE DEALER SAID IT CANNOT BE COVERED UNDER WARRANTY. SO, IF THIS WINDSHIELD CAN BE RUINED FROM AN INSIGNIFICANT BLEMISH, THERE IS SOMETHING WRONG WITH THE WINDSHIELD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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