Hyundai Palisade Complaints (2021)

424 consumer complaints on file.

#11422059June 23, 2021
VISIBILITY/WIPER
On a clean road with no vehicles in either direction, I heard something like a bug hit the windshield and saw a crack appear. Two days later, on another clean road, I heard something like a pebble hit the windshield and a much larger crack appeared, that looked like a spider web. There were no large vehicles on the road (e.g. gravel truck, dump truck, semi-truck) that would be likely suspects to throw a piece of gravel that would crack a windshield. Since this is a new vehicle with low miles, and two incidents on the same trip, I contacted Hyundai North America to see if there were any known issues with the Palisade windshields. The representative stated that it could be replaced under warranty as a manufacturing defect but that I had to take it to a dealership in order for them to verify prior to replacement or repair. At the dealership, the service representative stated that he would have someone look at it and call me back later in the day. He asked if I contacted anyone else yet and I told him that I contacted Hyundai North America. He stated that he would have to get his manager involved, which seemed odd. I performed an Internet search and found multiple instances of other Hyundai Palisade owners who experienced similar issues with their vehicles. This is only the second year of production of these vehicles which could indicate a design defect. There is also a pending class action lawsuit regarding cracked windshields on Hyundai Palisades which also raises a red flag that these windshields should be recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421812June 22, 2021
VISIBILITY:WINDSHIELD
I had only had my 2021 Palisade for 6 days, less than 400 miles, when a rock hit my windshield, the first rock to hit it. A few hours later the windshield was cracked over halfway. This is obviously a huge issue with many others, and this should be a recall! I paid too much money for the first rock to crack my windshield!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421776June 22, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The infotainment system that is included with the SEL model constantly disconnects from your cell phone. We did not know prior to buying this model that Hyundai had changed their vehicle packages so that the midrange does not have options for navigation or xm radio. This becomes a safety issue because instead of having my attention on the road as I should, I am attempting to reconnect my phone to use maps, and sometimes to fix the music, taking my attention off the road. I set everything up in my car prior to driving and yet the constant in and out of the connection causes me to readjust while driving. On long drives, navigation is essential to make it to the destination. Music is not an essential but it is extremely helpful to pass the time and also helps to curb the tiredness that comes with long drives. This issue may not be the worst possible issue to have but I can see it causing accidents, which is why I decided to report it. For people that do everything they can to set things up prior to driving it is very frustrating and dangerous to have to adjust the infotainment multiple times, even in short 20 minute drives, and not have their full attention on the road where it should be.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420384June 10, 2021
STEERING
Main issue: power steering failed twice within a couple hours. Vehicle is available for inspection. Not being able to steer the vehicle increases the risk of a crash. Yes, the issue was reproduced by the service manager at a nearby Hyundai dealership. Vehicle has not been inspected by the manufacturer, police, or insurance rep. There were warning messages that appeared when the steering went out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419529June 3, 2021
VISIBILITY/WIPER
Small pebble impact on passenger side of windshield caused a very small chip. Chip developed into several long cracks as repair was being attempted. As cracks continue to propagate, a full windshield replacement will be necessary. A common problem surrounding this make and model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418822May 27, 2021
VISIBILITY/WIPER
I keep having to get my windshield fixed because it cracks eas8
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418698May 26, 2021
VISIBILITY/WIPER, UNKNOWN OR OTHER
Small chip in windshield grew into several large cracks in a very short amount of time. Based on research, many Palisade owners have been experiencing the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418633May 26, 2021
VISIBILITY/WIPER
Vehicle with 2200 miles. No prior damage. Traveling at 50mph, sudden failure of sunroof without warning. Sunroof and visor was closed. Driver was uninjured. Dealer inspected vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418567May 26, 2021
POWER TRAIN
The vehicle developed a vibration at speeds of 65-70 mph. It had less than 100 miles on it when it was first noticed. The dealership has balanced the tires twice, replaced the drive shaft, and replaced the rear coupler with no success. They do not know what's wrong with the vehicle. They are currently awaiting a read differential "to see" if that fixes it. They aren't sure that it will. The part is on backorder from Korea and the vehicle has been sitting at the dealership for weeks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413915April 26, 2021
FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
WHILE DRIVING ON APRIL 18/2021, MY 7-MONTH-OLD LESS THAN 2000 MILES HYUNDAI PALISADE STARTED TO GIVE ME ALERTS THAT SOME SAFETYFEATURESWERE SHUTTING DOWN. WITH MESSAGES LIKE THIS "CHECK FORWARD COLLISION-AVOIDANCE ASSIST SYSTEM", THE SAME HAPPENED WITH THE LANE DEPARTURE SYSTEM AND OTHER SAFETY FEATURES.SINCE THEN THE CAR HAS CONTINUED GIVING SYSTEM ERRORS AFTER THE CAR HAS BEEN DRIVING FOR A FEW MINUTES.I HAVE ALREADY AN APPOINTMENTWITH THE DEALER'S SERVICE DEPARTMENT ON 4/30.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413642April 24, 2021
SEAT BELTS
THE 2ND ROW CAPTAINS CHAIR'S SEATBELTS ARE RECESSED SO FAR INTO THE SEAT THAT IT IS DIFFICULT TO BUCKLE. THE MALE PART OF THE SEATBELT ALSO HAS A BEND/ANGLE THAT REQUIRES YOU TO PUSH THE RECEIVER END TO THE SIDE TO GET THE RIGHT ANGLE TO BUCKLE. IT DOES NOT GO STRAIGHT IN. IT IS ALMOST IMPOSSIBLE TO BUCKLE THE SEATBELT IF USING A BOOSTER SEAT. OUR BOOSTER SEAT IS NARROW AND DOES NOT COVER THE OPENING WHERE THE RECEIVER IS LOCATED. IT IS THE ANGLE THAT MAKES IT ALMOST IMPOSSIBLE. I RECOMMEND EXTENDING THE RECEIVER TO BE ABLE TO ADJUST THE ANGLE A SMALL AMOUNT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413619April 23, 2021
SEAT BELTS
I PURCHASED MY CAR TWO DAYS AGO. I HAVE 6 YEAR OLD TWINS IN HIGH BACK BOOSTER SEATS IN THE 2ND ROW. WE CANNOT GET THE SEAT BELTS TO BUCKLE. I HAVE TO END UP CLIMBING BACK THERE WHICH IS VERY DIFFICULT AND FIGHT WITH THE SEAT BELTS. THEY JUST WON'T CLICK IN. MY CHILDREN DEFINITELY CAN'T DO IT AND AFTER A GOOD 10 MINUTES IF I'M LUCKY I WILL GET ONE BUCKLED. HOWEVER, EVEN WHEN I HEAR IT CLICK, IT ISN'T ALWAYS SECURE. THANK GOODNESS AFTER GETTING ONE CHILD BUCKLED I TUGGED ON IT BEFORE CLOSING THE DOOR AND SURE ENOUGH, IT CAME RIGHT OUT. THIS IS NOT SAFE AND IS A MAJOR PROBLEM THAT NEEDS ADDRESSED. THERE ARE A LOT OF PEOPLE COMPLAINING ABOUT THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413332April 22, 2021
SEAT BELTS
THIS IS A BRAND NEW CAR BUT THE SEATBELTS IN THE 2ND ROW CAPTAINS CHAIRS ARE NEARLY IMPOSSIBLE TO BUCKLE IN. MY CHILDREN HAVE TO SPEND ABOUT 5 MINUTES ATTEMPTING AND THEN I USUALLY HAVE TO DO IT. THE SEATBELTS ARE WEDGED TOO FAR INTO THE SEAT AND AT A WEIRD ANGLE. AT TIMES I BUCKLE THEM IN BUT THEY CLIP OUT WAY TOO EASILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408318April 15, 2021
SEAT BELTS
THE BUCKLES IN THE CAPTAINS CHAIRS ARE RECESSED INTO THE SEAT AND THE TONGUE IS ANGLED. IT IS INCREDIBLY DIFFICULT FOR AN OLDER PERSON TO PROPERLY BUCKLE THEMSELVES IN, AND ESPECIALLY DIFFICULT TO BUCKLE THE SEAT BELT WHEN USING A BOOSTER SEAT. IT HAS TAKEN 5 MINUTES ON SEVERAL OCCASIONS TO GET IT IN CORRECTLY. AT TIMES, IT SEEMS IT IS IN WITH A CLICK, UNTIL I PULL IT, AND IT DISENGAGES. I AM ALSO CONCERNED THAT THE BOOSTER MAY ACTUALLY LAY IN THE BUTTON, COMPLETELY RELEASING THE SEATBELT IN AN ACCIDENT. PLEASE ADDRESS THIS ISSUE ASAP SO WE CAN ENSURE OUR CHILDREN ARE SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407892April 13, 2021
STRUCTURE:BODY
DRIVER SIDE GLASS HAS DEVELOPED A HAIRLINE CRACK APPROXIMATELY 8 INCHES LONG, WHILE VEHICLE WAS PARKED OVERNIGHT IN MY GARAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406372April 5, 2021
VISIBILITY/WIPER
2 MONTHS OLD , ALREADY HAVE CHIPS ON THE WINDSHIELD.. THERE HAS NOT BEEN ANY HIT AS FAR AS WE KNOW OF.. BUT GLASS IS CHIPPED IN TWO DIFF PLACES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406370April 5, 2021
SEATS, UNKNOWN OR OTHER
CAR SMELLS LIKE ROTTEN ONIONS AND HAD TO REPLACE WINDSHIELD BECAUSE IT CRACK EASILY WHILE DRIVING ON THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404609March 24, 2021
UNKNOWN OR OTHER
WHEN USING APPLE PLAY, WIRELESS AND CONNECTED, MY DISPLAY SCREEN GOES BLACK. I HEAR THIS IS A COMMON ISSUE WITH THE PALISADE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403576March 17, 2021
VISIBILITY/WIPER
BEFORE I EVEN HIT 1000 MILES MY WINDSHIELD CHIPPED. I WAS DRIVING BEHIND A CAR NOT TAILGATING AND HEARD A ROCK COME UP AND HIT MY WINDSHIELD. THERE WAS A BIG CHIP IN MY WINDSHIELD. TODAY 3 DAYS LATER DRIVING HEARD A ROCK COME UP AND NOW ANOTHER CHIP. I'VE NEVER SEEN A WINDSHIELD CHIP LIKE THIS BEFORE. AS I WAS INVESTIGATING THE CHIP AND CLEANING MY WINDSHIELD I DISCOVERED MORE CHIPS IN LOWER RIGHT HAND CORNER THAT I NEVER HEARD ANYTHING HIT. THESE WINDSHIELDS ARE VERY CHEAPLY MADE. THIS CAR IS NOT CHEAP AND FOR THE WINDSHIELD TO CHIP THIS EASY IS WRONG!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402667March 12, 2021
STRUCTURE:BODY
WE WERE DRIVING AT HIGHWAY SPEED WHEN THE SUNROOF SPONTANEOUSLY EXPLODED. DEALER VERIFIED THAT THERE WAS NO EVIDENCE OF ANY IMPACT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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