Hyundai Palisade Complaints (2021)

448 consumer complaints on file.

#11634511January 7, 2025
SEAT BELTS
It started 4 years ago right after purchasing the vehicle. I slammed on my breaks and my child’s seatbelt unbuckled and he came flying forward and hit the back of the seat in front. I reported this to the Hyundai dealership where they reluctantly replaced my seatbelt. It has come unlatched less frequently. Now the seatbelt on the other side continues to come unlatched while driving. It happens about once every couple months, and always while driving. I am very concerned for my child’s safety and worry about having to slam on my breaks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633146December 30, 2024
SEAT BELTS, SUSPENSION, UNKNOWN OR OTHER
I was unable to use my seatbelt because the end that accepts the strap, would not allow the seatbelt to click in to the device. I had to drive without a seatbelt several miles. I tried probably 20 times to get it to click in before giving up. My husband was able to somehow reset the mechanism, and it appears to be working fine at the moment. but I fear I could get either locked in or out of the seatbelt in the future. There was no warning the seatbelt was having an issue prior to this event. Also, it appears my model, the 2021 Hyundai Calligraphy is not included in the service bulletin campaign with the issue of a knock in the rear end (my noise is coming from the right rear area of the vehicle. Most likely the rear shock absorber, upper insulator. I'm not sure of the safety issue this will cause. Hyundai wants to charge me $160.00 to tell me if that is what it is. Knowing the other models in this year have this issue My vehicle has approx. 68,000.00 miles. They have told me my warranty expired at 60,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632937December 29, 2024
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Update to complaint #11631235 At time of original complaint submission, I was unable to figure out how to share the video documentation of the vehicle speedomoter defect. Having since figured it out, I want to share this evidence with the NHTSA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632911December 28, 2024
SEAT BELTS
Occasionally the driver's side middle row passenger seat belt will come unbuckled while driving. This happens without pushing the eject button. Reinserting the buckle will clear the seat belt alarm and refasten the belt but occasionally it will pop out again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632877December 28, 2024
SEAT BELTS
Second row seat belt buckles come unbuckle while driving. Even with buckle securely fastened and checked upon passenger being seated, later on the seatbelt becomes unbuckled randomly during driving. Extreme safety issue not only since the passenger is unbuckled, but because driver now becomes distracted trying to resolve a safety issue while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632231December 24, 2024
SUSPENSION
Rear shocks and absorbers have been replaced twice and broken within 84,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632073December 23, 2024
SEAT BELTS
The captain seats in the back middle row will be clicked in place and they come undone during operation of the vehicle. This happens on both of the captain seats in the back row. This has occurred at least 6 times in the last month Dec 2024
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630351December 12, 2024
SEAT BELTS
Driver’s and Front Passenger’s seat belt disengage randomly while driving. Even if you hear the click, the seat belt alarm silences, and you check it multiple times with force to ensure it is latched, it will pop loose later while the car is in motion. Serious safety hazard and while we only have experienced it in the fronts seat, we are extremely concerned it will happen with our daughter’s car seat belted in. This needs to be an immediate recall and a new latch assembly needs to be installed in cars.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629586December 9, 2024
SEAT BELTS
The contact owns a 2021 Hyundai Palisade. The contact stated that the seat belts in the second row of the vehicle on the passenger’s and driver’s side failed to latch securely and unlatched while driving. The contact stated that several attempts were needed to latch the seat belts. Additionally, the seat belts intermittently unlatched while driving at various speeds. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628510December 3, 2024
ELECTRICAL SYSTEM
The hydraulic lifts for the tailgate are failing. They crack open and the pressurized spring can be ejected while driving. Per multiple Palisade forms this seems to be come and most state that their dealer said it was a known problem. Some people have reported multiple failures with the lifts even when the part is replaced. The lift can also collapse when hydraulics break. [XXX] [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628077November 30, 2024
SEAT BELTS
Second row seat belts come unbuckled randomly after they click in and are confirmed secure. This occurs more as the vehicle ages.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628071November 30, 2024
SUSPENSION
The car is under a year old, and started having a popping noise from rear driver side. The problem was determined to be the shock failing. This was confirmed at the dealer as a known issue that Hyundai is working on. We asked for it to be documented and put on file for our car. The service technician decided to replace the part and a new shock was installed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627833November 28, 2024
SEAT BELTS
Seatbelt does not latch properly. Release button gets “stuck” not allowing the buckle to latch.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625807November 17, 2024
SUSPENSION
The failed/malfunctioning component(s) are the rear shocks/struts. Safety put at risk due to uncontrollable bumpiness and instability while driving on less than perfectly smooth local roads and highways. The problem has been confirmed by local Hyundai dealership service center. There are no associated electronic notifications or warning lights alerting driver of failure or malfunctioning of this vehicle component. Recently purchased the vehicle in July 2024 as a certified pre owned and noticed knocking sound emitting from rear (mostly left) side of vehicle about a month or two after purchase.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625429November 15, 2024
ENGINE, UNKNOWN OR OTHER
I have a Hyundai Palisade complaint. NHTSA ID Number: 11613395. I was trying to add additional information. The car stopped working again. It stops at intersections and won't start up. This time it wouldn't start at all. Had to be towed to the nearest Hyundai dealership. Since June this car has been at the Hyundai Service center. The following parts have been replace. Transmission Front Axle Bearing Kit 3 ignition coils 5 spark plugs This time they are saying the reason the car stops and won't start is the "starter" needs to be replaced. Out of 6 months, this car has been at the service center for 3 months and multiple visits to the servcie center and three major repairs for the same issue. I want to know if others a having the same issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624324November 9, 2024
ENGINE
Based upon Big Star Hyundai Repair Department’s assessment the engine failed because there was a miss fire in cylinder 6. They have been waiting on a new engine since July 2024. Our car has been at the dealership since 2024.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622657October 30, 2024
ENGINE, VEHICLE SPEED CONTROL
Sputtering when it is stopped and driving. It then cut off when stopped at a light multiple times and check engine light came on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622635October 29, 2024
ENGINE
Car is burning an excessive amount of oil. Need to put 2 quarts in weekly. 90,000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621775October 24, 2024
STRUCTURE:BODY, SUSPENSION, ENGINE
Paint started chipping… Dealer stated it was from a rock, however a rock chip doesn’t cause a whole section of paint bigger than a quarter to just flake off.. ironically there was another vehicle on the lot having the same issues . Picture is included.. Second issue is the engine It makes a grinding noise when driving almost like the cams or transmission is going to go bad, but i think it’s the timing chain. Lasty the suspension it has clicking noises that cannot be resolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621721October 24, 2024
ENGINE
My Hyundai Palisade engine light came on and started missing. Engine was making a rattling noise under hood and felt like it was going to die, Took to Dealer and code p0087 p219e were low and inbalanced also 3 fuel injector was bad and 1 cylinder was bad that was on 12-8-23 on 12-21-23 when going uphill it downshifts and noise from hood engie sputter and acts like its going to die , Also rattling under hood. checked code engine oil pressure too low oil was 4 quarrts low no leaks found topped off and marked drain plug , wanted me to drive for 1000 miles and bring back in. at no time did my oil light come on when it was low. 1/8/24 took it in cause it had used oil oil housing unit was leaking they replaced that and they did a oil change on it said i needed to come back in 1000 miles 2/6/24 oil check combustion chamber cleaning vehicle used 069 quarts of oil in 1,164 miles 2/8/24 when driving it has no power or shift. 2/26/24 got in vehicle and the speedometer that told miles per gallon was at 5.0 and was going up to 10 and back down i took it and dropped it off at the dealer and have had every since. i have been waiting on a new motor since 2/26/24 it is now 10/24/24 i had to drive my car for 1000 milles several times for with these issues. i could of caused an accident or been hit. this put my life in danger and the lifes of my family. i have documents to prove this as well At this time saleman were trying to get me to trade my car in i have numerous text, calls and emails i had to get rude with them so they would leave me alone. i have been having issues since December 2023 its now October 2024 i still do not have my car, i have been making payments. They say they cant tell me when they will get the parts to fix my car, they are on backorder,. i have been in touch with Hyandai America. They have not got any issues resolved either. i contacted them in August of 24 . i feel like i am just getting the run around.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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