Hyundai Kona Complaints (2019)

252 consumer complaints on file.

#11497351December 13, 2022
ENGINE
Engine burn oil excessively about 1.5 quarts every 5000 miles. Car has roughly 60000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494882November 25, 2022
ENGINE, LANE DEPARTURE: ASSIST, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Rad bearing defect. Engine needs to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493378November 13, 2022
ENGINE
Vehicle is burning oil at a rapid pace. Vehicle could catch fire or stall out due to the burning oil inside the engine. Problem is consistent with adding oil regularly in between changes. Vehicle has not been inspected, but will be in the near future. No warning lamps, but oil dip stick is always low
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492920November 9, 2022
ENGINE
The contact’s mother owns a 2019 Hyundai Kona. The contact stated that while her mother was driving at an undisclosed speed, the vehicle stalled without warning. The contact stated that her mother was able to restart the vehicle; however, while driving at an undisclosed speed, she depressed the brake pedal and the vehicle stalled again. No warning lights were illuminated. The vehicle was towed to the dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was not covered under warranty. The failure mileage was approximately 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489922October 19, 2022
ENGINE
Vehicle only has 30000 miles was driving on the highway. When the engine started making a loud clapping, tapping noise pulled of the exit and the car totally turned off. So I thought the starter failed. But after further inspection saw that a metal rod from inside the engine broke through and sheared off the cables behind the starter as well.. its the same description that other kona owners with the 2.0L version describe " catastrophic engine failure " same noise same everything but I owe the 1.6L version. In the photos you see the back of the starter and the cut cables to the left of the pic. And to the right rear of the pic you see the sheared metal rod that broke through the engine. And cut the cables that go into the starter.... We were going to the hospital to see my son when it happened. He was in the hospital for 1yr since then he has passed. I finally was able to send in my car to the dealership. Where it has been for the last 4 1/2 months with no resolve.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489420October 15, 2022
ENGINE
while driving, oil began to pour into the exhaust system and the engine stopped starting
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489330October 14, 2022
ELECTRICAL SYSTEM
The contact owns a 2019 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V127000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487255September 30, 2022
ELECTRICAL SYSTEM
Check engine light came on, then went away. Check engine light came on 2 months later, then went away. Car completely dead 1 month later without any dashboard lights warning anything. Replaced battery and car died again 1 month after installing new battery. After jumping the car, alternator test read 12 at local repair shop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482917September 5, 2022
LANE DEPARTURE: BLIND SPOT DETECTION
Driving down the highway going about 65 mph, I get a quick warning that flashed on my screen about the blindspot collision warning, too quick to actually read. Then the car jolts like I hit a giant pot hole, which I haven't, and the gears on my car drop and I am unable to accelerate or change gear until I pull over and turn the car off. This issue has occurred over 5 times and has been reported to Hyundai every time, with no success in getting the issue fixed and it keep occurring. Happened again today friving home on the highway, and now my check engine light is on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480862August 23, 2022
ELECTRICAL SYSTEM, ENGINE, LANE DEPARTURE: BLIND SPOT DETECTION
1: car stopped abruptly without vehicle lights or warnings , stopped while driving 39 mph without any warning. 2: car engine smoking -fire d/y motor seize and oil leaking 3: motor seized piston bore hole in engine block appears to be of concern with other vehicles same year same model unsafe vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480064August 18, 2022
ENGINE
The contact owns a 2019 Hyundai Kona. The contact stated that while driving at an undisclosed speed, the vehicle hesitated during acceleration and a burning odor was detected. The vehicle was taken to the dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475688July 25, 2022
ELECTRICAL SYSTEM
The contact owns a 2019 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V127000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471166June 27, 2022
UNKNOWN OR OTHER
The vehicle has started stalling about a week ago. It will just stop and all the lights go on for motor and oil and everything else. There’s a sound as well that seems to be from the engine. This is scary. It tends to be happening during slower traffic. I commute with children and this is not ok. Some of this model have been recalled for the same issue. I believe it’s irresponsible that no one has bothered to contact owners of this model. So we figure out the problem and then something is done. Not ok. It has happened at least 9 times today. I’m scared for my safety and that of my children that commute with me to the city daily on weekdays and at times weekends too.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470169June 21, 2022
ENGINE
Your website states I am not in a recall but indeed I have been under recall 302, now 974, and another one currently. The dealers have lied and falsified records. My new Kona with less than 31000 miles is burning more than a qt of oil weekly on average, knocks loudly, looses power, and now I'm finding burnt labels on the booster vac lines. The dealer states I was under recall 203 in 2020 for "vibration inspection" ABSOLUTELY NOT I was seen for recall 203 bad piston rings with less than 12k miles. Now for the SECOND time I'm told it's not safe nor advisable by Hyundai to park my vehicle in my driveway or garage due to fire risks of my car. The car is worth 30-45% lower value than retail due to issues. Hyundai has lied non stop, the dealers have lied non stop, and no one cares. I also have over 5k in wrap warranties that are not valid anymore due to abnormal oil consumption and the dealer will not allow me to remove the packs. It's all BS Now involved in a rear end collision not at fault. Hit at 40mph at a dead stop. It destroyed the rear collision system and bars as well as sensors but not one air bag deployment or safety feature. Almost 8k in repair and over 3 weeks in shop. In one of the safest vehicles nationaly
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#11465941May 24, 2022
UNKNOWN OR OTHER
As noted above, the recall (200) for this problem was issued in March 2021. I have been trying to get Hyundai to repair the vehicle since I received this information. Late last year I was told by the dealer in my area that a fix was ready and took the car in for repair on December 27, 2021. The dealer had no fix. I have contacted the dealer several times in the past 6 months, and recently filed a complaint with the national Hyundai Corporation. As of now, I am still driving the car with the urgent battery problem, and have not received a date for the necessary repair
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462776April 29, 2022
ENGINE
The contact owns a 2019 Hyundai Kona. The contact stated while driving approximately 15 MPH and making a right turn, the vehicle stalled. The contact coasted the vehicle safely to a stop on the side of the road. The contact stated that the check engine warning light was illuminated after restarting the vehicle. The contact drove the vehicle to an independent mechanic where it was diagnosed and determined that the timing chain needed to be replaced, and the engine had an internal failure. The vehicle was not repaired. The failure recurred. The contact researched online and determined that the VIN was included in NHTSA Campaign Number: 21V301000 (Engine). The manufacturer had not been informed of the failure. The failure mileage was approximately 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461436April 20, 2022
ELECTRICAL SYSTEM, POWER TRAIN
Hyundai has failed to replace the battery after more than a year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460131April 8, 2022
WHEELS
At time of purchase (new) this car did not come with a spare or jack but included a can of fix a flat and a cheep compressor. While traveling I became stranded with an un repairable flat tire and had to have someone come get me with a jack and abandon the car on the side of the road. I then purchased a spare tire kit directly from the purchase point dealer. On a second incident I discovered that the spare tire (donut) does not fit the rear wheels. It does not clear the brake calipers. Come to find out there is no other rim or tire that will fit this car thus leaving the driver with no options should a flat or bent rim happen. Hyundai's solution to this is to throw a can of fix a flat in the trunk. How can that be legal in this country. For the second time in two years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458393March 25, 2022
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
There has been a battery recall on our Kona EV since March 2021. We were asked to keep the battery charged only to 80% to prevent problems. Hyundai is aware that we need a battery and we were contacted in late summer to set up an appointment to replace it. Every time we try to set something up they tell us that they don't have the battery or the proper parts. This is unacceptable. We have spoken with the service writer several times without resolution. At this point we do not trust Hyundai and are extremely unhappy with our vehicle purchase given the ongoing safety concern of continuing to drive a car with a batter that has been recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457713March 21, 2022
UNKNOWN OR OTHER
IN THE LAST WEEK MY CAR HAS STALLED OUT WHILE I HAVE BEEN DRIVING...THIS IS VERY UNSAFE AND DEALERSHIP STATES THAT THEY CANT GET ME IN UNTIL FRIDAY...NO WARNING LIGHTS AT ALL ARE COMING ON...I FEEL COMPLETELY UNSAFE DRIVING MY CAR AND IT SEEMS LIKE THE DEALERSHIP DONT CARE...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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