Hyundai Kona Complaints (2019)

252 consumer complaints on file.

#11589087May 16, 2024
ENGINE
The contact owned a 2019 Hyundai Kona. The contact stated that while stopped at an intersection, he observed smoke emanating from the engine compartment. The vehicle was steered into a parking lot where he opened the hood and he observed flames coming from the engine. A police report was filed. The fire department extinguished the fire. The vehicle was taken to a salvage lot. The manufacturer was notified of the failure. The failure mileage was 46,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11588510May 13, 2024
UNKNOWN OR OTHER
Horn stop work( it does not honk). Horn not working will unable driver to allert other drivers when runnig into my vehicle, such as when backing out of a tight parking lot Yes, this will not pass the inspection check therfore unable to driver The problem was inspected by the dealer< Eckert Hyundai technitian in Denton Texas There indcator other than by honking
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585810April 29, 2024
ELECTRICAL SYSTEM
The rear passenger side door and trunk were unable to be opened resulting in a problem getting my children out of the back seat. The locks would not open with the fob or manually. If I were to get into an accident, I/emergency personnel would have not been able to get my children that are in a car seat out quickly as they would have to either go through the front seat or cut the door off. The car dealership did replace components on 04/27/24 and it has been working as it should as of this time of reporting.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585374April 26, 2024
ENGINE, POWER TRAIN
While driving the vehicle the warning light went on and suddenly there was a loss of power on the highway. The vehicle was brought to our local mechanic who ran a diagnostic test and the NTSB recommendation for engine replacement DTC P1327 came up. He advised the vehicle go to the dealer, which we did. It has been at the dealer for 5 weeks. When the recall 22-EM-008H was done, they did not do the recommended engine test in 2023. The recall also had them do something in the computer to give owners a warning if there was any knocking sensed in the engine. That warning system failed to work because the light came on when the engine seized. The dealer said they see a couple of these cars a week with the same issue and Hyundai refuses to take ownership of the issue that prompted the recall. They denied us saying it was out of warranty when the recall was not issued until the car was about 4 years old. Most people would be out of warranty, especially because the 100K warranty doesn't apply to secondary owners which I was never aware of until now. I bought the car in 2020 about a year after production. Everyone you speak to at Hyundai doesn't understand English and at the bottom of the recall it states to submit a prior approval if the affected part is out of warranty for a goodwill consideration but they deny all of them due to out of warranty which doesn't make any sense as to why there would be a prior approval process for out of warranty claims for good will if they are not going to ever do a goodwill repair. They also do not give you to a person that can listen to what you are trying to tell them that can understand what goodwill means and explain why they did not do the engine repair or replacement when they discovered they had engines out there with the potential to fail. This is not right what they are doing. Many other models have the same issue and the warranty was extended to 15/150k but this one has not been added to that and it should be.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580245March 30, 2024
VISIBILITY/WIPER
Sunglass holder overhead near rear view mirror opens when the car hits a bump, obscuring rear view 30-40% suddenly and sometimes the sunglasses fall out onto the driver or passenger. Latch will not stay engaged due to hot and cold temperature condition changes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578919March 22, 2024
ENGINE
The contact owns a 2019 Hyundai Kona. The contact stated that while driving at an undisclosed speed, she heard an abnormal knocking sound coming from the engine compartment, after which the vehicle lost motive power. The low oil and check engine warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the engine. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V301000 (Engine), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577069March 13, 2024
ELECTRICAL SYSTEM, ENGINE
car kept stalling and electrical system was off ..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576791March 12, 2024
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
See attached document for complaint
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574849March 1, 2024
UNKNOWN OR OTHER
My rear passenger door and trunk will not unlock. The rear passenger door will not unlock from the inside or via the key fob. This puts my child at risk in the back seat by not allowing them to exit the vehicle. The dealer states that the door lock mechanism has to be rebuilt. This sounds like a manufacturer safety problem. My concern is that this could happen to all of the doors on the car. Which is an enormous safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574568February 28, 2024
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
11 days after purchasing the vehicle it began shutting completely off in the middle of me driving it, losing all power for no reason I could see and would not turn on for a considerable amount of time. I brought the vehicle back to the dealership on 6 separate occasions, one of the times my car stayed at Jenkins Hyundai for 12 weeks while they tried to find the issue. Finally, it was towed to a Hyundai dealership in Valdosta, GA who kept it for 2 weeks and found two electrical shorts under the front bumper. After this repair it stopped losing power randomly but I still experienced electrical surges, flickering, and consistently blown lightbulbs. It was brought back to my dealership I bought from after this but they claimed nothing was wrong, so I gave up trying. I don't feel like my issues were ever taken seriously and I am now stuck with this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573567February 23, 2024
STRUCTURE:BODY
I took my car to Hyundai due to the rear spoiler squeaking on warm days. Sounded like it was rubbing plastic on plastic. The dealership wanted $200 to just look at what the problem might be. I couldn't afford that. I went home and researched how to look into it my self. I removed the interior top trim piece and 3 locking nut/washer combos fell out of the trim piece. Only 5 nuts hold the spoiler in place and the 2 other nuts were loose. My spoiler could have fallen off at anytime. Only reason I thought to check for this after I got home was someone mentioned the same problem on another Hyundai Vehicle. This clearly is a problem. They are not adding any liquid lock or something to prevent this from happening. I am very good at working on cars, what if the next person isn't and they can't afford to pay to have the spoiler looked at and it falls off. Only thing left that would hold it on would be a brake light wire and the washer hose. I'm not sure if this is a wide spread problem, but if mine can come off driving it daily. I imagine their could be a bunch of spoilers loose and nobody realizes it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571236February 10, 2024
ENGINE
I was driving my car and then the engine light started blinking then my car made a funny noise I came home and put the scanner on it and code P1327 came up and freeze frame came up
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564746January 10, 2024
ENGINE
Throughout the last six months the car was stalling occasionally. The car would stall when accelerating after a stop. My local dealer replaced the starter coils and changed the oil. When the problem repeated, it was discovered the engine is burning oil. In fact approximately 6 weeks since the last oil change in November 2023, the engine needed another 3 quarts of oil. My local mechanic diagnosed the problem. He said the piston rings are inferior causing the engine to burn oil prematurely. So, I monitor the oil level weekly. I spoke to Hyundai America and they refuse to acknowledge the problem. The engine started stalling at approximately 80,000 to 90,000 miles ago. Both my wife and myself were almost rear-ended.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564492January 9, 2024
ENGINE
While driving the car, the engine stalls and I'm no longer able to accelerate, despite pressing the gas pedal. I'm able to turn and brake. When this happens, the check engine, oil, and battery lights come on. It is sometimes accompanied by a grinding/banging sound. In order to get my car running again, I have to park it somewhere safe, turn it off, and turn it back on. This is difficult to do on a highway or when surrounded by a lot of traffic. This started occurring in November 2022 and has happened many times since then.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563528January 4, 2024
ENGINE
We were driving on the interstate when suddenly the check engine light began flashing and the engine began to lose power. We were able to coast to a safe location to pull off, but had it not been Christmas day and there was more traffic, the situation would have been much more dangerous. Once pulled over we shut off the engine. Upon trying to restart the vehicle it would not start up again. After having it towed to a repair shop they stated the engine had pieces of metal throughout and would need to be replaced. It appeared to be a failure of the piston rings.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563234January 3, 2024
ENGINE
The contact owns a 2019 Hyundai Kona. The contact stated while driving approximately 60 MPH, the vehicle lost motive power and stalled. The contact was able to coast off to the side of the roadway and attempted to restart the vehicle. After several attempts the contact stopped and waited for approximately 30 minutes and was able to restart the vehicle. The contact stated no warning light was illuminated. The contact was able to drive to an unknown dealer. The dealer diagnosed the vehicle and determined that the engine had seized and needed to be replaced. The vehicle had not been repaired. The manufacturer was not informed of the failure. The failure mileage was unknown. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561487December 22, 2023
POWER TRAIN, VEHICLE SPEED CONTROL
For about a month, the car is pausing for a second or two during acceleration. The car was brought for service to Great Lakes Hyundai of Columbus (Ohio) on 12/19/2023. This is diagnosis and remediation that was offered: Needs immediate attention 1 of 5 services Related requested service [Primary]: 10HYZ06 - C/S CHECK ENGINE LIGHT CHECK AND ADVISE: C/S CHECK ENGINE LIGHT CHECK AND ADVISE CHECK ENGINE LIGHT - DIAGNOSIS - CUSTOMER STATES THE CAR IS DRIVING ROUGH WHEN CHANGING GEARS, DOES NOT WANT TO ACCELERATE, HAS TO PUT THE PEDDLE ON THE FLOOR. [Other]: Transmission control unit update Speak with your service advisor for more information on this recommended service. There were no warnings. I just noticed to the problem, and it was getting worse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547485September 30, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I started directing the car to the side of the road to park. As I was guiding the car to a stop, with my foot on the brake, I was about 12 ft. from the car in front of me when the car suddenly accelerated. The vehicle accelerated for approximately 10 ft. before the anti-collision system auto-braked the car just prior to impacting the car in front of me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547336September 29, 2023
AIR BAGS
The air bags didn’t deploy
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11544847September 15, 2023
FUEL/PROPULSION SYSTEM, ENGINE
The vehicle began making a clicking/ticking sound under acceleration and deceleration. The noise progressively worsened until The dealer diagnosed the motor as failing internally and replaced it under warranty. Several people online in forums have experienced the same issue, some cases resulted in the reduction gear catastrophically failing causing the vehicle to suddenly stop accelerating. I worry that this issue may result in more sudden drivetrain failures because of how widespread the problem is. Hyundai does not seem to have a definite solution as the noise comes back for many owners.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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