Hyundai Kona Complaints (2019)

252 consumer complaints on file.

#11419993June 7, 2021
ELECTRICAL SYSTEM
The contact owns a 2019 Hyundai Kona. The contact received notification of NHTSA campaign number: 21V127000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle had experienced the same failure listed in the recall. Parts distribution disconnect. The approximate failure mileage was 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418874May 28, 2021
ELECTRICAL SYSTEM
The contact owns a 2019 Hyundai KONA. The contact stated that the vehicle had been subjected to several recalls due to the charging capacity. Recently, the contact received notification of NHTSA Campaign Number: 21V127000 (Electrical System) however, the part to do the recall repair was not yet available. The dealer confirmed that the part was not yet available. The manufacturer was notified of the failure and offered to buy back the vehicle however, the contact declined. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418887May 28, 2021
ELECTRICAL SYSTEM
The contact owns a 2019 Hyundai Kona. The contact received notification of NHTSA campaign number: 21V127000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that there was no estimated arrival time for parts availability. The contact was unable to see the mileage without charging the vehicle. The vin was unavailable. A failure mileage was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418578May 26, 2021
POWER TRAIN
The car has been recalled because incidents worldwide of the high voltage battery catching fire and/or exploding. Supposedly Hyundai is going to replace the batteries in affected cars, but to date has NOT done so.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418500May 25, 2021
ELECTRICAL SYSTEM
The contact owns a 2019 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V127000 (Electrical System) however, the part to do the recall repair was unavailable. The vehicle was taken to the dealer where it was confirmed that the part was not yet available. The contact stated that the dealer reduced the ability to charge the vehicle above 80%, reducing the amount of driving the contact could do. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced an issue. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418256May 24, 2021
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
4/7/21 while in Las Vegas parked at the Venetian Hotel, my 2019 Hyundai Kona EV battery failed causing the vehicle to be inoperative. I am still waiting for Hyundai to replace the recalled EV battery
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418022May 21, 2021
ENGINE
While slowing down car would make a whining sound and eventually started grinding. Car also stalled and died while coming to a stop. After that unable to drive or move the car in neutral.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417745May 19, 2021
ELECTRICAL SYSTEM
The March 1, 2021 recall has not been resolved. The vehicle was purchased for its mile capacity however, due to this recall, I'm unable to use the vehicle for my travel/work as intended when I purchased the vehicle. As a result of the reduced miles, I must charge my vehicle between trips to ensure I have sufficient miles to make it home. This takes time out of my schedule and I must pay for the charging (I charge my car at my residence and have solar panels - thus no charging expense). This does Not take into consideration that at times, I cannot use my air conditioning or heating in my car to ensure I have sufficient miles to make it home or to the next charging station. I paid a lot of money for a fully functional car, for which I am NOT receiving. If I have reached the incorrect department, please forward this complaint to the appropriate department.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415523May 7, 2021
ELECTRICAL SYSTEM
HYUNDAI HAS A RECALL ON MY VEHICLE DUE TO BATTERY SAFETY ISSUES. THEY HAVE REDUCED MY BATTERY STORAGE TO 80% CAPACITY AND THIS LIMITS MY ABILITY TO TRAVEL UNLESS I STOP FOR EXTENDED PERIODS TO RECHARGE MY BATTERY. THE ONLY COMPENSATION THEY HAVE PROVIDED WAS A $200 VISA CARD, WHICH IS INCREDIBLY INADEQUATE, FOR THE TIME AND MONEY THIS IS COSTING ME. I'VE BEEN WITHOUT FULL BATTERY CAPACITY FOR OVER A MONTH NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414925May 3, 2021
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2019 HYUNDAI KONA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V127000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT THEN RECEIVED AN EMAIL FROM HYUNDAI THAT STATED THAT A SOFTWARE UPDATE WOULD BE SENT TO THE VEHICLE THROUGH THE INFOTAINMENT SYSTEM WHERE THE VEHICLE WOULD NOW ONLY CHARGE UP TO 80%. THE CONTACT WAS INSTRUCTED THROUGH THE EMAIL TO TAKE THE VEHICLE TO A LOCAL DEALER TO VERIFY THE UPDATE. THE VEHICLE WAS NOT YET TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408391April 16, 2021
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2019 HYUNDAI KONA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V127000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT CENTEREACH HYUNDAI LOCATED AT 1815 MIDDLE COUNTRY RD, CENTEREACH, NY 11720, (631) 615-4549) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398037February 26, 2021
ELECTRICAL SYSTEM
MANUFACTURER RECALLS THIS VEHICLE TO REPLACE BATTERY PACK DUE TO CATASTROPHIC FIRE RISK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394461February 3, 2021
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
DURING REGULAR DRIVING THE VEHICLE LOSES POWER, WILL NOT ACCELERATE AND STALLS OUT COMPLETELY. AFTER SITTING A FEW MINUTES THE VEHICLE WILL RESTART. THE VEHICLE WAS TAKEN TO THE REPAIR SHOP BUT NOTHING SEEMED WRONG. WITHIN A SIX MONTH PERIOD IT AGAIN OCCURRED TWICE. ONCE AGAIN NOTHING WAS OBSERVED WRONG WITH THE VEHICLE BUT THE SECOND TIME LAST NIGHT THE CAR WAS BROUGHT TO THE REPAIR SHOP AND THEY STATED THE ENGINE HAS LITTLE TO NO COMPRESSION. THE VEHICLE IS CURRENTLY AWAITING A DIAGNOSIS FROM HYNDAI
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385986January 1, 2021
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
THERE IS A RECALL ON THE EV BATTERY SYSTEM BOTH ON THE HYUNDAI SITE AND THE NTSB SITE FOR THIS. HYUNDAI CLAIMS THERE IS NO SUCH RECALL. MY BATTERY SYSTEM DOES NOT FUNCTION ACCORDING TO SPECIFICATIONS. HYUNDAI SAYS NOT TO PARK THE VEHICLE INSIDE DUE TO THE POSSIBILITY OF CATASTROPHIC FIRE. NEITHER THE DEALER NOR THE MANUFACTURER WILL REMEDY THE SITUATION. THEY BOTH DENY THERE IS ANY PROBLEM. I PURCHASED THE VEHICLE USED FROM A DEALER DECEMBER 2020.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377540December 2, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2019 HYUNDAI KONA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V630000 (ELECTRICAL SYSTEM). ROWE HYUNDAI WESTBROOK (91 MAIN ST SUITE #3, WESTBROOK, ME 04092) WAS CONTACTED AND INFORMED THE CONTACT THAT THE BATTERY SOFTWARE WOULD BE UPDATED, WHICH WOULD LIMIT THE BATTERY POWER. DESPITE THE UPDATE, THE CONTACT WAS NOT ENSURED THAT THE SYSTEM UPDATE WOULD PREVENT THE FAILURE FROM RECURRING. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349568August 15, 2020
ENGINE
VEHICLE STALLS WITH A/C RUNNING ON TURNS. IT IS INTERMITTENT ISSUE. BY PUTTING VEHICLE BACK IN NEUTRAL VEHICLE RESTARTS RIGHT AWAY. THIS HAPPENS NORMALLY IN HOTTER WEATHER. CALLED DEALER AND TAKEN VEHICLE IN AND CAN NOT DUPLICATE. SO NO FIX. THIS IS A 2019 HYUNDAI KONA WITH 19,500 MILES. OTHERS ON HYUNDAI WEBSITE OWNERS CLUB HAVE SAME ISSUES. HYUNDAI IS NOT A BAD COMPANY. BUT THEY NEED TO INVESTIGATE ISSUES IF SO MANY OF US ARE HAVING SAME ISSUES. DOESN'T SEEM TO BE RELATED TO THE ENGINE OPTIONS HAPPENS WITH BOTH ENGINE OPTIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348676August 11, 2020
SERVICE BRAKES, ENGINE
AS I WAS COMING TO A STOP LIGHT I PRESSED MY BRAKE PEDALS I FELT A SHUDDER THROUGH THE BRAKE PEDAL AND MY CAR DIED. THIS OCCURRED THREE TIMES IN A SHORT. OF TIME. THIS OCCURRED THREE TIMES IN A SHORT. OF TIME I WAS ON A HIGHWAY AND IT WAS VERY DISCONCERTING I WAS ABLE TO FINALLY GET IT BACK HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340900July 22, 2020
ENGINE, POWER TRAIN
A COUPLE HUNDRED MILES AFTER PURCHASING A NEW KONA, I HAD STARTED HAVING ACCELERATION ISSUES GOING FROM A DEAD STOP INTO FIRST GEAR .AS THE CAR STARTS TO GO, THIS IS UNDER 5 MPH, THE CAR THEN HESITATES AS IF SOMEONE IS HITTING THE BRAKES. I HAVE ALMOST BEEN REAR ENDED SEVERAL TIMES DUE TO THIS. IT IS A SPORADIC ISSUE. I HAVE HAD IT INTO HYUNDAI 3X NOW FOR THIS. ALL 3 X HYUNDAI STATES THEY CAN NOT REPAIR UNLESS IT HAPPENS WHILE TEST DRIVING . OF COURSE THIS HAS NOT HAPPENED. SO THEY HAVE " RESET" MY DRIVING COMPUTER 2X HOPING IT WILL STOP. THIS IS A SERIOUS ISSUE AND THERE ARE MANY KONA OWNERS OUT THERE DOCUMENTING THIS ISSUE ON BLOGS. I HAVE 3 SERVICE REPORTS CLAIMING THERE IS AN ISSUE, BUT IT IS NOT BEING FOUND. I HAVE WRITTEN TO HYUNDAI TO OPEN A CASE REPORT. I AM REPORTING THIS TO THE NHTSA T WITH HOPES OF EITHER RESOLVING THIS ISSUE OR BRING LIGHT TO A POTENTIAL SAFETY HAZARD FROM HYUNDAI. THANK YOU, [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339066July 13, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2019 HYUNDAI KONA. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITH THE FORWARD COLLISION AVOIDANCE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS RESTARTED. THE CONTACT STATED THAT THE FAILURE RECURRED AFTER DRIVING FOR 30 MINUTES. THE VEHICLE WAS TAKEN TO LIA HYUNDAI ALBANY LOCATED AT (945 CENTRAL AVE, ALBANY, NY 12205) WHERE THE TECHNICIAN WAS UNABLE TO PROVIDE A CAUSE FOR THE FAILURE. THE CONTACT WAS INFORMED TO TAKE A PICTURE WHEN THE FAILURE RECURRED. THE CONTACT WAS CONCERNED ABOUT ATTEMPTING TO TAKE A PICTURE WHILE DRIVING SHOULD THE FAILURE RECUR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328199June 10, 2020
STEERING
AT ABOUT 8300 MILES I WAS BACKING OUT OF A PARKING SPOT. HEARD A NOISE COMING FROM STEERING COLUMN. TOOK TO HYUNDAI DEALERSHIP. 1ST VISIT THEY WERE CLOSED DUE TO POWER OUTAGE. 2ND TRIP. MECHANIC COULDN'T HEAR NOISE. HAD ANOTHER MECHANIC ALONG. HAD TO PLAY A VIDEO I RECORDED ON MY CELL PHONE. MECHANIC PULLS BACK INTO SHOP. HALF HOUR LATER, I GET TOLD THEY HAD TO ORDER A STEERING COLUMN. CAR NOW HAS JUST OVER 8600 MILES. THE NOISE SOUNDS LIKE A BAD BEARING. CAN BE HEARD PARKED AND TURNING STEERING WHEEL LEFT AND RIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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