Hyundai Elantra Complaints (2023)

156 consumer complaints on file.

#11525030June 2, 2023
VISIBILITY/WIPER
Had a crack on the windshield which was getting larger quickly. There was no damage caused by debris that I was aware of. Spoke to multiple dealerships and they refused to fix or even check if it was a defect. Went through insurance to get the windshield replaced but Safelite said that it was not a damage but most definitely a defective windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522840May 19, 2023
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: WARNING
I purchased a car on December 24th 2022 and from the day I left off the lot there were electrical signals showing that the car was malfunctioning. I told [XXX] (the dealer) what was taking place and the dealership never called me or tried to assist with any problems. For months the signals were coming on and off and my last straw was when my windshield wipers stopped working in the middle of a rain storm after I had just made an in person complaint for the 3rd time about my electrical issues on the car while at the dealership on May 13th 2023. I had just been told there was nothing they could do and I called them upon leaving to tell them I could not see while driving because my wipers were not working. They told me to just go home. [XXX] (New car sales manager) hung up on me 5/17/2023 after telling me I am making assumptions when I was shown proof that the car had issues by the service department when they finally serviced my car about my complaints on 5/16/2023. He told me he was never made aware when I emailed the service manager all of my proof the day prior. I called 5 times before I could actually reach [XXX] who would have been [XXX] supervisor. They even hung up on me prior to speaking to him. I am completely disgusted & I do not feel safe in this car. [XXX] did not want to give me anything in writing that he was saying over the phone. He would not even send me an email. I don't feel valued I feel used. At this point I don't even know or have faith in this company. I am so hurt and as I told him if I were to die because of the issues then maybe he would have took accountability instead of blaming service or anyone else. I even contacted Hyundai corporate and they said there is nothing they can do because the dealership is a family run private Hyundai dealership. I have proof of all records and I will be attaching it. Attached shows different mileage dates, of incidents, official text and emails that were unanswered. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516635April 12, 2023
TIRES:SIDEWALL
225/45/17 - Tire would not hold air. After examining the tire, the tire had multiple bulges to the sidewall. Tire had to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516634April 12, 2023
TIRES:SIDEWALL
225/45/17 - Tire had a blowout. After examining the tire, the sidewall had several bulges and one was catastrophic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516633April 12, 2023
TIRES
225/45/17 - Tire had a blowout. The tire had multiple bulges on the side wall. The tire was flat and would not hold air.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516184April 9, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
1. Emergency Braking System - came on screen in car - and car took control and began to break 2. I was terrified on two separate occasions because I had no control over my car.... The first situation was when I was on the highway in the slow lane driving approximately 65-70 mph with no one in front of me - suddenly as the car behind me exited off the highway and merged into the off-ramp - my car suddenly began to brake on its own - for absolutely no reason - and then a few seconds later I had control of my car again. The second situation was when I was on a city street in the fast lane (a 4 lane road (2 lanes on each side of the street with a middle verge for people to turn left). I was going approximately 45 mph with no one in front me but there was a car to the right of me (in the slow lane). As I came up to a truck that was stopped in the middle verge lane (waiting to turn left) - my car once again suddenly began to brake - for absolutely no reason - and then a few seconds later I had control of my car again. 3. I took it to the dealership - they informed me there is nothing wrong with my car because they could not duplicate the problem. 4. I do not believe it has been inspected by the manufacturer - I told the dealership they can keep my car for as long as they need to and find out what is going on because the car is dangerous since it is taking on a life of its own. I am not pleased after reading through everything on the internet that apparently this is not an uncommon complaint, yet, nowhere have I seen any resolution to this complaint, so I am now furious that the dealership seems to think it is ok to tell me that there is nothing wrong with my car. 5. No there was no warning lamps prior to the car taking a life of its own
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515835April 6, 2023
STRUCTURE:BODY, UNKNOWN OR OTHER
In the 4 corners of the moonroof where the metal roof meets the moonroof, there is a visible dent/metal tension in each corner. After receiving professional opinions for local body shops, they've all come to the same conclusion: The moonroof was improperly or poorly installed at the factory, which is leading to the moonroof dragging down on the metal corners of the roof leading to visible tension/dents in these spots. Furthermore, the issue is continuing to worsen as time goes on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514421March 29, 2023
ELECTRICAL SYSTEM:IGNITION
2023 HYUNDAI ELANTRA. CONSUMER WRITES IN REGARD TO IGNITION KEYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513544March 24, 2023
BACK OVER PREVENTION
The contact owns a 2023 Hyundai Elantra. The contact stated that shortly after purchasing the vehicle, it was discovered that the backup camera display screen image was flickering and distorted, creating a visibility hazard for the driver while reversing. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the display unit was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet notified of the failure. The failure mileage was 50.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512598March 19, 2023
LANE DEPARTURE: ASSIST, LANE DEPARTURE: WARNING
There have been multiple occasions, both on highway and urban roads, when the Lane Keeping Assist system has forced me out of my lane, both taking control of my car's steering wheel to move me out of the lane while also failing to trigger my Lane Departure Warning. One time, LKA jerked over into a lane of oncoming traffic, another time it jerked me out of my lane into a near collision with a concrete lane barrier, and another time the LKA jerked out of the lane almost into a curb.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509862March 2, 2023
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2023 Hyundai Elantra. The contact stated while parking the vehicle, he attempted to lock the door manually; however, the door failed to lock as needed. The contact stated that the door could only be securely locked by using the key fob. The contact stated that the door failed to lock as designed. There was no warning light illuminated. The vehicle was taken to the dealer to be diagnosed and the contact was informed that the vehicle operated as designed. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 45.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509837March 2, 2023
EXTERIOR LIGHTING
The contact owns a 2023 Hyundai Elantra. The contact stated that the vehicle was equipped with an auto light feature that allowed the headlights to turn on at night while the dash light would become dim. However, the contact stated that the headlights had been turning on during daytime, which was impairing his vision of the road. Additionally, the instrument panel lights were becoming dim, preventing the contact to monitor the instrument cluster. There was no warning light illuminated. The vehicle was taken to the dealer, who gathered the vehicle data and sent a report to the manufacturer. The manufacturer then informed the contact that the vehicle was operating as designed. The vehicle was not repaired. The failure mileage 500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503461January 24, 2023
VISIBILITY/WIPER
I was driving on the turnpike and the truck in front of me was carrying material that caused my windshield to be soiled. I tried to clean but water did not come out of windshield wiper. I had to exit and clean manually. I was surprised no water because the car has only 2,700 miles and is 5 months old. I tried to fill with water but water dripped out. Next day I took to Hyundai dealer who told me rodents ate the hose. They charged me $252.43 to replace hose. I read online many claims against Hyundai for using soy based products in the engine components that attract rodents. I learned that two of my friends who own Hyundai's had similar problems with rodents eating wires and hoses. If it was at night when my windshield was compromised I could have had an accident. Hyundai has turned a defect into a moneymaker. Shame on them! Please help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500913January 9, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
DRIVING APPROX 40 MPH ON CITY STREET WITH NO CARS IN FRONT OF ME. CAR DASH FLASHED RED ADVISING ENGAGING EMERGENCY BRAKING AND THEN DID. BRAKES APPLIED FOR A COUPLE OF SECONDS AND THEN STOPPED AND WARNING WENT AWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500635January 7, 2023
UNKNOWN OR OTHER
Sunroof exploded while driving
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11487326September 30, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
1. False Emergency braking when car from back side passing. Today I was driving in the left lane (lane 1) at ~43MPH. There was no vehicle in front of me and I saw a vehicle applying emergency brakes with a message pop up. At the same time there was a small truck passing me from behind in lane 2 at a higher speed than me. Looks like the system is falsely detecting there is a crash from back and applying brakes. Please also see the other users story on below links. Thanks, Anil https://www.carproblemzoo.com/hyundai/elantra/automatic-emergency-braking-problems.php https://www.hyundai-forums.com/threads/2021-elantra-sel-emergency-brake-engages-for-no-reason.680150/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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