Hyundai Elantra Complaints (2023)

156 consumer complaints on file.

#11548836October 7, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Have experienced at least half a dozen instances of unprompted initiation of the automatic emergency braking system within having the car for about 3 months. Would say that this system is malfunctioning. Automatic emergency braking occurred for seemingly no reason in all instances while travelling on the highway at approximately 70 miles per hour. There were no vehicles in front of the car and no vehicles switching lanes in front of the car. However, there were vehicles behind the car and in other lanes adjacent to the car but behind the car. The unprompted braking is dangerous for the cars behind and could cause a rear end collision where the car behind the drivers car would not register such excessive braking due to the lack of action prompting the automatic emergency braking. Additionally, this can cause driver loss of control due to the extreme response. Problem has not been able to be confirmed by dealer or independent service center. No messages prior just the indicator on the dash identifying the engagement of the automatic emergency braking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548508October 5, 2023
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
The contact owns a 2023 Hyundai Elantra. The contact stated while driving 60 MPH, the middle console became extremely hot, and the contact was unable to touch the console or the contents for fear of being burned. The vehicle was taken to the dealer, who determined that heat from the exhaust was permeating into the interior of the vehicle. The contact was informed that a heatshield sleeve needed to be added to the exhaust. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545944September 22, 2023
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
When I try to accelerate its like it isn't getting gas or there's something preventing it from going. Once it stops struggling it takes off all at once. When it struggles you can feel the vehicle hesitate. It has less Than 5000 miles on it. There shouldn't be a single problem with jt n⁵.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542784September 5, 2023
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
I turned on Cruise Control at 60 mph and it immediately set itself to 20 mph, braking fast to slow down quickly. This caused the car behind me to slam on his brakes so he would not rear end me. I tried increasing cruise control speed to no avail. I had to turn it off. Once I did not have any cars behind me, I tried once again so I could take a video and of course, it worked as it should. Not five minutes later, my radio turned the volume down to zero, all by itself. 20 minutes later, when I slowed to turn into a parking lot, my car lagged and acted as if it didn't have gas enough to go up a small incline. Pressing on the gas pedal didn't do very much but I made it up the incline and was able to park. I will be calling Hyundai Dealership tomorrow where I purchased the vehicle last year. I do not have any type of pictures or recordings as it just happened and it was a pretty scary event considering I was almost rear ended.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541977August 31, 2023
UNKNOWN OR OTHER
Dealership says there is no recall tied to this vehicle. But hyundai recall website, says yes my vin/vehicle has an incomplete recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541296August 28, 2023
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
when on a test drive before the purchase of my vehicle, I and my family smelt a burning smell in the cabin. On return from the test drive, we informed our sales person who told us this was characteristic of a hybrid vehicle, and the smell will go away. It has been almost two months and 1,400 miles; the smell is still there. I don't know how and why it comes, but it definitely is smelt from time to time. I cannot duplicate it at will. I did take it to the dealership's service department, they kept it overnight and could not find any issues. When the technician took me for a test drive, it was there when I started the vehicle, but he said he did not smell burning smell, instead he said it was leather smell. I have had several people in my vehicle smell the burning smell, the problem is I cannot duplicate it on demand.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539145August 17, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
There are have been three significant safety issues with the car. 1. The forward collision alert system goes off without warning and with zero debris or cars in front of me. This has happened three times, putting my safety and those around me at risk. 2. The car has suddenly had what feels like the rear brakes locking up without warning midway through a turn. The car wheels were still spinning but the car stopped moving. This put me directly in harm's way. 3. While my foot was OFF the accelerator while I was approaching a stoplight, the car suddenly accelerated and lunged forward, nearly causing me to hit the car in front of me. I have taken the car in three times and called the dealership about this one more time and have had no resolution; they claim to be unable to replicate the issue. There were no warning messages prior to the failures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538892August 16, 2023
UNKNOWN OR OTHER
Your board ordered Hyundai to do a recall on 50,000 2023 vehicles due to a chance of oil pump fire. In the news brief it was mentioned that Hyundai wouldn’t start sending out recall letters till the end of September so therefore no info exists for my VIN number. My efforts through Hyundai to find out if my vehicle has been affected have been fruitless although they did open a case number. Your warning suggested not parking vehicles near residences. Impossible to follow where I live. I reside in a part of California regarded as extreme fire risk and this recall has made me quite nervous. I asked Hyundai to provide me with a rental car until they were ready for repair and replacement and this too was fruitless. Does your board have have any suggestions or can you offer assistance? If you need the case number I can provide that. I cannot quite understand why they can’t provide the affected VIN numbers if they know the total number of vehicles affected. Regards, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537331August 9, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The right back and front windows on this car does not work. There are times when all 4 windows do not work and all 4 doors will lock up and cannot be open from inside nor outside. This is a huge safety hazard. I took the car back to the dealer a total of 6 times. They worked on the car 4 of those six times trying to fix the issue which still exist. They finally told me there is nothing more they can do at this point. I said ok then, so it's clear the car is a lemon, so I would like a manufacturers buy back. They have ignored me. This has been going on since March 5th of this year. I took the car to another dealer for a second opinion and was advised the car is a lemon so I should contact corporate. I was provided the contact information for corporate and so I called and made a complaint. Corporate advised they would have reached back out on June 14th of this year, and to this day I have hear nothing back. I am extremely terrified of driving this car because, what is there is a fire or something, and I can't get out of the car? This car is a real safety issue and all I have gotten from the dealer is disrespect over and over and over. At one point I went back to them letting know again I do not want the car and u was asked by one of their sales person if this is about money. How insensitive. I am paying for a car that I can't even drive. I have parked this car since June 25th of this year and have to now be relying on uber or begging persons a ride. Most time it's very inconvenient. I have tried to speak with the dealer numerous amount of times, but to no avail. I don't know what else to do. Please advise accordingly. Anticipating your favorable response.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537001August 7, 2023
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
My 2023 Hyundai Elantra vehicle displays a low oil pressure message when accelerating. Is this related to the recent recall for the electric oil pump assembly that may overheat and increase the risk of a fire?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535617July 31, 2023
SEAT BELTS
On July 28th I had an accident and hurt myself because seatbelt did not work
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11535451July 31, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM
The contact owns a 2023 Hyundai Elantra. The contact stated while driving 65 MPH, the rear cross track warning light was illuminated, and applied the brakes independently, causing the vehicle to independently steer to the right. The contact was able to regain control of the vehicle and continued driving. The contact stated he had experienced the failure a total of 5 times. The contact took the vehicle to the local dealer who was unable to duplicate the failure. The contact stated he continued to experience the failure. The vehicle was taken back to the local dealer and to diagnose the failure. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535343July 30, 2023
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
On my way home waiting for the green light the car would not respond to the accelerator.. the engine would rev up on the tachometer but would not move. Finally the engine responded and the car took off reaching 83mph in a matter of seconds. After release of the accelerator I was able to get the car under control. At the next traffic light even with my foot on the brake the vehicle lunged forward nearly striking the car in front. I put the car in neutral and was able to use neutral and low gear to get it back home...the car was towed to the dealership the next morning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533164July 19, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On highway, no issues/no bad weather emergency brake came on for approximately 20 seconds for no reason while travelling 70 MPH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533310July 19, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
3 lanes going down to 2 (leftmost closed). I move over to far right lane out of middle lane. No cars ahead of me in right lane. some cars in left lane. In lane for about 100 yards when.... Emergency collision warning appears and warning is made with sound and car pumps to brakes. Nobody was in my lane within 40 yards. Nobody moving into my lane. I have had it slow down and give collision warning when a car moves to right turn lane from right lane and I pass that car. But this time the alert went off and brakes were automatically strongly applied as if I was about to plow into another car without any obvious threat. Dealer checked alerts and no obvious system failures or codes appeared. Turned off automatic braking for now (and as a safety concern, it resets to the default safety braking each time In restart the car). 8:41 AM 7/18/2023
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532097July 13, 2023
VEHICLE SPEED CONTROL:CRUISE CONTROL
The contact owns a 2023 Hyundai Elantra. The contact stated while driving 30 MPH with the cruise control activated, the vehicle independently accelerated to 110 MPH and seized at that speed. Additionally, the contact was unable to deactivate the feature. The vehicle was taken to the dealer, who was able to duplicate the failure; however, the dealer was unable to repair the vehicle. The manufacturer was made aware of the failure. The failure mileage was approximately 50.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531968July 13, 2023
VISIBILITY, VISIBILITY:WINDSHIELD
The contact owns a 2023 Hyundai Elantra. The contact stated that the reflection from the dashboard caused a glare on the front windshield, obstructing her vision while driving. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 3.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531900July 12, 2023
ENGINE
On [XXX], I was driving to a hair appointment and was getting over to the far right lane. Traffic was stop and go and as I merged into the far right lane, the car flashed an “engine off” red light warning and had the words “put in N.” I quickly realized that the car had died on me. I tried to press on the gas to get over to the emergency lane, but the car would not accelerate. I tried to push the button to restart it, and it would not restart. I then tried to put it in neutral as I thought that’s what the N letter meant and still nothing happened. With the car dead, I steered the car into the emergency lane with my hazard lights on. I then pressed on the brakes, tried to put in neutral and finally put the car in park (I believe. I don’t really remember the order of events because I was panicking). I then pushed the button to start the car and it started up. I then drove in the slow lane the rest of the way until I got to my appointment, as I was worried the car would die out on me again on the fast lane and be killed. Our car has been at Stockton Hyundai since [XXX], and we still don’t have my car back. The car is in my husband’s name, [XXX]. They are claiming they can’t find anything wrong with it. There is a case number with corporate, but yet I can’t reach anybody there. I’ve talked to Tracy Hyundai, Stockton Hyundai, Corporate Hyundai, and still no car. What can I do to resolve this issue? We are paying on a car that is not in our possession. I leave messages at Stockton Hyundai, and nobody calls me back. I called Lauren at Corporate Hyundai and don’t have a callback from her. I called today and the recording says that she’s not available and then I’ll get transferred to a different agent and the phone just rings. So I called the main number at Corporate Hyundai again and they tell me they can’t give me a different agent. I have to call them again and again then, but still really no resolution and no car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528040June 21, 2023
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: BLIND SPOT DETECTION
As I started driving my Hyundai Elantra, the digital dash and infotainment screen went black and then I got a message that my Hyundai BlueLink Profile along with its settings had been reset. I did not initiate this reset. I never heard anything from the manufacturer about this incident either. This momentarily caused me to lose sight of my speedometer and it reset all my ADAS settings such as following distances, warnings vs active assists, etc.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526901June 13, 2023
AIR BAGS, ELECTRICAL SYSTEM
I was rear ended and the air bags didn't deploy. The police and body shop said they should have. The car is unmodified and dealer serviced
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0

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