Hyundai Elantra Complaints (2002)

342 consumer complaints on file.

#10321784March 24, 2010
TIRES, STEERING
TL*THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. WHILE DRIVING AT APPROXIMATE SPEEDS OF 35 MPH, THE CONTACT NOTICED THAT THE WHEELS WERE ABNORMALLY SHAKING. UPON FURTHER INSPECTION, SHE FOUND ONE OF THE DRIVERS SIDE TIRES WAS DESTROYED. THE CONTACT CONTRIBUTED THE FAILURE TO AN IMPROPER ALIGNMENT PERFORMED ON THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER FOR REPAIRS. THE CURRENT AND FAILURE MILEAGES WERE 55,253. UPDATED 05/11/10.*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321596March 23, 2010
UNKNOWN OR OTHER
IN JULY 2008, THE CONTROL ARM OF MY 2002 HYUNDAI ELANTRA BROKE OFF WHILE I WAS DRIVING APPROX. 10 MPH AND APPROACHING A STOP LIGHT. I LOST CONTROL OF THE CAR AND SKIDDED OFF THE RODE, BUT DID NOT HIT ANY OTHER CAR OR BARRIER. I HAD THE CAR FIXED AT THE CLOSEST AUTO SHOP. I RECEIVED A RECALL NOTICE YESTERDAY FROM HYUNDAI RELATED TO CORROSION OF THE CONTROL ARM. KNOWING THAT IF I HAD BEEN TRAVELING ANY FASTER OR ON A BUSIER ROAD WHEN MY CONTROL ARM BROKE THAT THERE WOULD HAVE BEEN SERIOUS ISSUES, I TRIED TO SCHEDULE THE SOONEST APPOINTMENT TO GET THE OTHER CONTROL ARM CHECKED AND VERIFY THE WORK. THE SOONEST AVAILABLE APPT. THE SHOP GAVE ME WAS MID-JUNE. THIS RESOLUTION LEAVES ME AND MY FAMILY AT RISK UNTIL THAT DATE AND I BELIEVE THAT THAT IS ENTIRELY UNACCEPTABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10321437March 22, 2010
AIR BAGS, SUSPENSION:FRONT
AIR BAG LIGHT IS ON WHEN CAR IS ON AND STARTED. ALSO WHEN TURNING LEFT OR RIGHT MY CAR IS MAKING CRANKING NOISES UP IN THE FRONT OF THE CAR. *DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320546March 17, 2010
EXTERIOR LIGHTING
SHORT HEADLIGHT BULB LIFE (LESS THAN 12 MONTHS). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319272March 12, 2010
SUSPENSION:FRONT:CONTROL ARM
TL * THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. WHILE DRIVING APPROXIMATELY 20 MPH ON NORMAL CONDITIONS, THE FRONT END OF THE VEHICLE COLLAPSED WITHOUT WARNING. UPON FURTHER INSPECTION, HE FOUND THE FRONT PASSENGER WHEEL PARTIALLY DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC CONTRIBUTED THE FAILURE TO A FRACTURED LOWER CONTROL ARM. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER THE NHTSA CAMPAIGN ID NUMBER 09V125000 (SUSPENSION: FRONT: CONTROL ARM); HOWEVER, THE REMEDY FAILED TO CORRECT THE FAILURE. THE VEHICLE WAS REPAIRED AT THE OWNERS EXPENSE. THE MANUFACTURER REFUSED TO REIMBURSE THE CONTACT FOR THE SERVICE REPAIR. THE FAILURE MILEAGE WAS 25,751. UPDATED 05/06/10. *LJ THE CONSUMER STATED HE TOOK THE VEHICLE TO THE DEALER FOR THE RECALL. THE DEALER TREATED THE RIGHT CONTROL AR, WITH RUST PROOFING MATERIAL INSTEAD OF REPLACING THE ARM. THE ARM BROKE SIX MONTHS LATER. UPDATED 06/30/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317402March 6, 2010
SUSPENSION, STRUCTURE:FRAME AND MEMBERS
RECEIVED SAFETY RECALL NOTICE REGARDING CONTROL ARM & SUBFRAME ON OUR 2002 HYUNDAI ELANTRA ON WED. MAR 3,2010. PLAN WAS TO CONTACT DEALERSHIP ON SAT.(MAR 6,2010) TO SCHEDULE APPOINTMENT FOR THE FOLLOWING WEEK. RECEIVED A PANIC CALL FROM MY WIFE THAT SOMETHING HAD SNAPPED AS SHE WAS CROSSING THE RHINECLIFF BRIDGE . FORTUNATELY THIS OCCURRED JUST AS SHE WAS EXITING THE TOLL BOOTH. BOOTH OPERATOR ASSISTED HER IN GETTING CAR OUT OF MAIN FLOW OF TRAFFIC AND CALLING A TOW TRUCK. TOW TRUCK DRIVER CONFIRMED THAT CONTROL ARM HAD SNAPPED AS DID THE HYUNADI DEALER (WHERE CAR WAS PURCHASED). DEALER ALSO SAID THERE WERE NUMEROUS OTHER RECALLS CONCERNING THIS VEHICLE THAT THEY WOULD ALSO BE REPAIRING. WE WERE NEVER NOTIFIED OF ANY OF THESE WITH THE EXCEPTION OF THE CONTROL ARM ISSUE AND IN THAT CASE IT FAILED WITHIN A FEW DAYS OF OUR NOTICE. MY QUESTION IS WHY IS IT THAT WERE ONLY NOTIFIED A FEW DAYS AGO REGARDING SUCH AS SERIOUS ISSUE WHEN THE ORIGINAL RECALL NOTICE WAS DATED NEARLY 11 MONTHS AGO. AND NEVER NOTIFIED REGARDING OTHER RECALLS. BY THE WAY THE DEALER HAD THE NERVE TO CHARGE MY WIFE FOR A LOANER VEHICLE AND SAID PARTS WILL NEED TO BE ORDERED. OBVIOUSLY I AM VERY THANKFUL THAT NEITHER MY WIFE OR ANYONE ELSE WERE INJURED. BUT I REMAIN FURIOUS THAT THIS EVER HAPPENED IN THE FIRST PLACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316326March 3, 2010
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL*THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. SHE RECEIVED RECALL NOTICE NHTSA CAMPAIGN ID 08V533000, AIR BAGS FRONTAL, SENSOR/CONTROL MODULE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE REPAIRED. WHEN SHE PICKED UP THE VEHICLE THE AIR BAG LIGHT ILLUMINATED INDICATING THAT THERE WAS A FAILURE. THE DEALER WAS NOTIFIED AND THEY STATED THAT SHE HAD TO PAY FOR THE REPAIRS. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 15000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308783February 11, 2010
SEATS
DRIVER SEAT POSITION LOCK COMES LOOSE WHILE DRIVING AND SEAT SLIDES BACK ON ITS OWN. NEAR MISS OR CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307990February 9, 2010
AIR BAGS
DASH BOARD AIR BAG LIGHT COMES ON - NO CRASH, ETC. LIGHT STAYS ON. APPOINTMENT AT LOCAL DEALER TO DIAGNOSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307427February 8, 2010
STEERING
ON JAN16TH,2010 MY CAR BECAME DISABLED WHILE DRIVING. LUCKILY, I WAS ONLY DRIVING ABOUT 5 MILES AN HOUR WHEN I SUDDENLY LOST CONTROL OF STEERING MY CAR. AFTER STOPPING ON THE ROAD, I TRIED TO DRIVE TO THE SIDE OF THE ROAD AND WAS UNABLE TO GET THE CAR TO MOVE. AT THAT POINT, I CALLED A LOCAL TOWING COMPANY AND THEY TOWED MY CAR TO A LOCAL AUTO SHOP. WHEN THE SHOP OPENED ON MONDAY JANUARY 18TH THEY CALLED ME TO INFORM ME THAT THE PART THAT FAILED ON MY CAR, THE LOWER CONTROL ARM, WAS ACTUALLY UNDER A MANUFACTURER RECALL FROM APRIL 2009 (HYUNDAI RECALL #091).THEY THEN GAVE ME A COPY OF THE RECALL NOTICE FROM ALLDATAPRO.COM. I WAS NEVER INFORMED OF THIS RECALL. I AM THE ORIGINAL OWNER OF THIS CAR AND HAVE LIVED AT MY CURRENT ADDRESS SINCE APRIL 2000. I HAVE BEEN NOTIFIED OF OTHER RECALLS IN THE PAST BY MAIL. AT THIS POINT, THE SHOP DID A FULL SAFETY INSPECTION OF THE CAR AND I HAD THE CAR TOWED TO THE DEALERSHIP AT WHICH I PURCHASED THE CAR IN 2002, MIKE KELLY HYUNDAI, BUTLER PA. SINCE THE PARTS WHERE ON BACKORDER, I WAITED ALMOST 2 WEEKS FOR MY CAR TO BE REPAIRED. HAD I BEEN INFORMED OF THE RECALL, I WOULD HAVE BEEN ABLE TO SCHEDULE THIS REPAIR AT A MUTUALLY CONVENIENT TIME, AND BEFORE THE WORST OF WINTER, WHICH SEEMED TO BE A CONTRIBUTING FACTOR TO THE CORROSION THAT LED TO THE FAILURE OF THE CONTROL ARM AND ONLY BY LUCK WAS I NOT HURT OR KILLED. THE CAR WAS REPAIRED BY HYUNDAI FREE OF CHARGE , AS IT WAS A RECALL. I AM AWAITING REIMBURSEMENT FOR THE TOWING CHARGES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300460January 20, 2010
AIR BAGS
AIR BAG LIGHT COMES ON DUE TO LOOSE CONNECTION UNDER DRIVERS SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299870January 15, 2010
SUSPENSION:FRONT:CONTROL ARM
TL*THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. THE CONTACT WAS DRIVING APPROXIMATELY 15 MPH ON A SLIGHT INCLINE. THE VEHICLE STOPPED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE FAILURE WAS CONTRIBUTED TO THE CROSS MEMBER ASSEMBLY AND CONTROL ARM. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 09V125000 (SUSPENSION:FRONT:CONTROL ARM) THE VEHICLE WAS REPAIRED FOR THE MALFUNCTION. THE CONTACT WAS DISPLEASED TO KNOW AN ADDITIONAL REPAIR COST FOR THE DRIVER FRONT AXLE ASSEMBLY WAS ASSOCIATED WITH THE RECALL REMEDY PERFORMED. THE FAILURE MILEAGE WAS 56,000. UPDATED 02/02/10. *LJ UPDATED 02/05/10.&JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298813January 9, 2010
STEERING
I'VE OWNED MY CURRENT 2002 HYUNDAI ELANTRA SINCE 2002 (I'M THE ORIGINAL OWNER) AND MY PREVIOUS CAR WAS ALSO A HYUNDAI. I'VE TOLD MANY PEOPLE WHAT GOOD CARS THEY ARE. LAST WEEK I NOTICED SOME "PLAY" IN MY WHEEL AND PLANNED TO GET AN ALIGNMENT DONE THIS WEEK. ON THURSDAY NIGHT ON MY WAY HOME FROM WORK MY CAR SPUN OUT OF CONTROL AND MY WHEELS WENT IN DIFFERENT DIRECTIONS. LUCKILY I WAS TURNING DOWN A ROAD VERY CLOSE TO MY HOME SO I WAS ONLY GOING ABOUT 15 MPH, MY 6 AND 3 YR OLDS WEREN'T WITH ME, AND NO OTHER CARS WERE COMING IN THE OPPOSITE DIRECTION OR THIS COULD HAVE BEEN EXTREMELY DANGEROUS. I HAD MY CAR TOWED TO THE LOCAL GUY WHO INFORMED ME THAT MY LOWER CONTROL ARMS WERE BAD (ONE RUSTED AND BROKEN, THE OTHER WITH HOLES) AND THAT THIS WAS LIKELY A RECALL ITEM AND I SHOULD CONTACT MY DEALERSHIP RATHER THAN PAY HIM FOR REPAIRS THAT MIGHT BE COVERED (VERY NICE GUY). I FOUND OUT THIS IS A RECALL ITEM. BOTH HYUNDAI CONSUMER AFFAIRS AND GRAPPONE HYUNDAI LET ME KNOW I WAS RESPONSIBLE FOR PAYING FOR THE TOW (IT WAS $125) TO GET MY CAR THERE, AND FOR A RENTAL VEHICLE WHILE MY CAR WAS OUT OF COMMISSION. I HAD THE CAR TOWED THERE ON FRIDAY AS QUICKLY AS I COULD. I CALLED THIS MORNING AT 9AM TO FIND OUT HOW LONG I NEED TO GET A RENTAL FOR AND AFTER WAITING FOR ABOUT 20 RINGS SOMEONE FINALLY PICKED UP THE PHONE AND LET ME KNOW THAT NOBODY WOULD EVEN LOOK AT MY CAR UNTIL MONDAY AND THAT I SHOULD PLAN ON PAYING FOR A RENTAL FOR AT LEAST A WEEK. THIS WILL BE THE LAST HYUNDAI I OWN AND I'M VERY UNHAPPY WITH THE FACT THAT A DEFECT THAT COULD HAVE KILLED ME (I TAKE THE HIGHWAY HOME MOST NIGHTS AND JUST LOST A SISTER IN A CAR ACCIDENT IN JUNE) NOW IS GOING GO COST ME HUNDREDS OF DOLLARS. I NO LONGER FEEL SAFE IN MY HYUNDAI AND AM VERY DISAPPOINTED THAT A DEFECT IS COSTING ME SO MUCH TIME AND MONEY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298659January 7, 2010
SUSPENSION:FRONT
ON NOVEMBER 27TH, 2009 I WAS COMING TO A STOP AT THE BOTTOM OF AN INTERSTATE OFF-RAMP, WHEN I HEARD A LOUD NOISE IN THE FRONT OF MY 2002 HYUNDAI ELANTRA GT. I TRIED TO MOVE FORWARD AND IT FELT LIKE I HAD A FLAT TIRE, BUT WHEN I GOT OUT OF THE CAR THE LEFT FRONT WHEEL WAS TURNED INWARD. I WAS ABLE TO GET THE VEHICLE TO THE SIDE OF THE ROAD AND INSPECT THE UNDER CARRIAGE, THE LEFT FRONT CONTROL ARM HAD RUSTED TO THE POINT THAT IT HAD CRUMPLED WHEN I TRIED TO STOP. THE VEHICLE WAS TOWED TO A HYUNDAI DEALERSHIP AND WAS REPAIRED BY REPLACING BOTH FRONT CONTROL ARMS (THE RIGHT ARM WAS ALSO RUSTED). THE REASON I'M SENDING THIS MESSAGE IS BECAUSE MY STATE (KENTUCKY) IS NOT INVOLVED IN THE HYUNDAI RECALL (ID #58993) THAT WAS INVESTIGATED BY THE NHTSA, ACTION NUMBER PE09011. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298280January 5, 2010
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
TL*THE CONTACT OWNS A 2002 HYUNDAI ELANTRA WHICH WAS PURCHASED IN JUNE 2004. HE HEARD A POPPING NOISE COMING FROM THE RIGHT FRONT END OF THE VEHICLE. THE CONTACT MADE AN APPOINTMENT TO HAVE THE VEHICLE DIAGNOSED, HOWEVER BEFORE HE COULD TAKE THE VEHICLE IN FOR SERVICE, WHILE DRIVING AT SPEEDS OF LESS THAN 30 MPH THE RIGHT FRONT WHEEL COMPONENT FELL OFF THE VEHICLE. THE VEHICLE SWERVED AND CAUSED HIM TO CRASH WITH A CEMENT CURB. THE VEHICLE WAS TAKEN TO AN AUTO BODY MECHANIC WHERE THEY REPAIRED THE FRONT RIGHT LOWER CONTROL ARM AND OTHER UNKNOWN REPAIRS. THERE WAS AN OPEN RECALL ON THE VEHICLE (NHTSA CAMPAIGN ID NUMBER: 09V125000) HOWEVER HE DID NOT RECEIVE NOTIFICATION UNTIL WEEKS AFTER THE INCIDENT. THE FAILURE AND CURRENT MILEAGES WERE UNDER 132,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10294844December 7, 2009
STEERING, SERVICE BRAKES, HYDRAULIC
MY HUSBAND AND I ARE THE OWNERS OF A 2002 HYUNDAI ELANTRA GT, AND ARE THE ONLY OWNERS OF RECORD AND HAVE MAINTAINED THE VEHICLE IN A REASONABLE MANNER. ON FRIDAY, DECEMBER 4 2009, I WAS DRIVING THE VEHICLE AT APPROXIMATELY 30 MPH APPROACHING A LEFT TURN LIGHT, WHEN I NEEDED TO STOP SUDDENLY TO AVOID HITTING A CAR THAT STOPPED ABRUPTLY IN FRONT OF ME. WHEN I APPLIED THE BRAKES, I HEARD A LOUD NOISE AND THE CAR BEGAN TO PULL TO THE LEFT, PLACING MY VEHICLE INTO THE ON-COMING TRAFFIC LANE. FORTUNATELY, MY VEHICLE DID NOT HIT ANY OTHER VEHICLES OR ROADSIDE OBSTACLES. AFTER COMING TO A FULL STOP, I MANAGED TO NEGOTIATE THE LEFT TURN, IN ORDER TO MOVE THE VEHICLE OUT OF A 5-POINT INTERSECTION AND INTO A SAFER AREA. ONCE THE VEHICLE WAS ENGAGED IN THE TURN, I HEARD METAL GRINDING AGAINST METAL. I PULLED THE CAR OFF OF THE ROAD IMMEDIATELY INTO THE FIRST AVAILABLE TURN OFF, WHICH HAPPENED TO BE A CHURCH PARKING LOT. UPON INSPECTION OF THE VEHICLE, IT BECAME APPARENT THAT THE VEHICLE WAS NO LONGER IN A SERVICEABLE CONDITION AND WOULD NEED TO BE TOWED. THE LOWER CONTROL ARM ON THE PASSENGER SIDE OF THE CAR WAS SIGNIFICANTLY TORN BETWEEN THE SHOCK MOUNT AND THE BALL JOINT. THE CORROSION DAMAGE IS SIGNIFICANT ON THE INTERIOR OF THE ARM. IT LOOKS AS IF IT BLEW UP. THERE IS STILL A SMALL PORTION THAT IS STILL ATTACHED BUT IT IS COMPLETELY IMMOBILE. THE TIRE IS PUSHED UP AGAINST THE WHEEL WELL. WE ARE VERY CONCERNED ABOUT THE LACK OF COOPERATION THAT WE HAVE RECEIVED FROM HYUNDAI CORPORATE OFFICE RECALL DIVISION. THEY HAVE NOT AGREED TO FIX ANY DAMAGE TO THE CAR AS A RESULT OR REIMBURSE EXPENSES INCURRED DUE TO THE INCIDENT. TO MAKE MATTERS WORSE, THEY CLAIM THE REASON WE DIDN'T GET A NOTICE ABOUT THE RECALL IS BECAUSE THEY DIDN'T WANT EVERYONE TO COME IN AT THE SAME TIME SO THEY ARE SPACING IT OUT! IT'S COMPLETELY IRRESPONSIBLE OF THEM TO NOT NOTIFY THE CONSUMER OF THIS DEFECTIVE PRODUCT! I AM 6 MONTHS PREGNANT AND OFTEN DRIVE MY 2 YR OLD! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294220December 2, 2009
STEERING, SUSPENSION
COLLAPSE OF CONTROL ARM AND LOSS OF STEERING WHILE DRIVING, NEVER RECEIVED RECALL NOTICE. THEY NEED TO GET THE RECALL OUT BEFORE SOMEONE IS HURT BADLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292100November 13, 2009
SUSPENSION:FRONT
2002 ELANTRA GT MADE R TURN FROM FULL STOP ONTO CHESTER PIKE. HEARD GRINDING FROM PASSENGER FRONT WHEEL. CAR CAME TO COMPLETE STOP. FRONT WHEEL FELL OFF. FRACTURED SUSPENSION ARM WAS SEEN. AXLE FAILURE WAS FOUND WHEN CARE WAS INSPECTED. RECALL WAS ISSUED 7/10/09. I AM THE ORIGINAL OWNER AND HAVE NOT RECEIVED A RECALL NOTICE. I DO RECEIVE WEEKLY ADS FROM HYUNDAI SUGGESTING TRADE IN, SO THEY KNOW WHERE I AM. I NOW NEED TO JUMP THROUGH HOOPS TO GET HYUNDAI TO PAY, AS I DID NOT FIND OUT ABOUT THE RECALL UNTIL MY CAR WAS TOWED TO AND REPAIRED BY AN INDEPENDENT GARAGE. POLICE WERE ON SCENE WITH LIGHTS FLASHING TO PROTECT DISABLED VEHICLE UNTIL TOW TRUCK ARRIVED. NO REPORT WAS FILLED AS THERE WAS NO ACCIDENT OR INJURY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291961November 12, 2009
SUSPENSION:FRONT:CONTROL ARM
TL* THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. WHILE DRIVING 30 MPH THE CONTROL ARM FRACTURED IN HALF, AND THEN KNOCKED THE STABILIZER LINKS OUT. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC, AND HE WAS INFORMED OF THE CONTROL ARM FAILURE. SHE CONTACTED THE DEALER IN REFERENCE TO RECALL #09V125000 (SUSPENSION:FRONT:CONTROL ARM). A TECHNICIAN STATED THAT SHE WOULD HAVE TO MAKE A COMMITMENT TO PAY $1000 IN ORDER FOR HIM TO REPAIR THE VEHICLE ACCORDING TO RECALL. HE THEN ADDED THAT IN ORDER TO PERFORM THE REMEDY REFERENCED IN THE RECALL, HE WOULD HAVE TO TAKE THE MUFFLER DOWN. SHE THEN CONTACTED THE MANUFACTURER, AND A REPRESENTATIVE TOLD HER THAT THE DEALER WAS GOING TO CREATE ANOTHER ESTIMATE FOR THE REPAIR. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289937October 27, 2009
SUSPENSION:FRONT, SUSPENSION:FRONT:CONTROL ARM
TO WHOM THIS CONCERNS, REGARDING NHTSA "CAMPAIGN ID NUMBER" 09V125000. WHILE DRIVING MY 2002 ELANTRA THE FRONT LEFT WHEEL MOVED (SLIPPED/SNAPPED) OUT OF PLACE TO THE POINT THAT IT WAS RUBBING AGAINST THE BACK OF THE WHEEL WELL WHEN TRYING TO STOP IN TRAFFIC. THE CAR DID NOT STOP AS IT NORMALLY WOULD (IT FELT LIKE THERE WAS NO STOPPING POWER). MY VEHICLE HIT ANOTHER VEHICLE FROM BEHIND WHICH CAUSED SIGNIFICANT DAMAGE TO THE FRONT END OF MY CAR. I TOOK THE VEHICLE TO MOON TWP AUTO BODY TO GET AN ESTIMATE FOR THE DAMAGE. PART OF THE ESTIMATE WAS TO REPLACE THE LOWER CONTROL ARM AND THE ADJUSTER WROTE ON THE DRIVERS SIDE WINDOW THAT ANYONE HANDLING THE CAR SHOULD TAKE CAUTION AS THE CONTROL ARM IS "RIPPED" OUT. FOR CONSIDERATION I POSE THIS QUESTION "WHY WOULD THE BODY SHOP ESTIMATE REPLACING THE CONTROL ARM IF IT WASN'T BROKEN?" I'VE JUST RECEIVED AN INVOICE FROM THE HYUNDAI DEALERSHIP (FALCONI'S 412-269-1234) ITEMIZING THAT THEY REPLACED BOTH CONTROL ARMS PER THEIR CAMPAIGN NUMBER 091, BUT THAT THE CONTROL ARM WAS NOT BROKEN. ADDITIONALLY, I RECEIVED PICTURES TAKEN BY THE DEALERSHIP SHOWING SIGNIFICANT ROTTING ON BOTH SIDES OF CONTROL ARM. I CONTEND THAT THE ACCIDENT WOULD NOT HAVE OCCURRED IF THE CONTROL ARM HAD NOT SLIPPED OUT OF PLACE. I'VE BEEN IN CONTACT WITH HYUNDAI CORPORATION AT 800-633-5151 AND ASKED THEM TO COMPLETE ALL REPAIRS FOR THE DAMAGE DIRECTLY RELATED TO THE ACCIDENT. THEY CONTINUE TO CLAIM THAT THE CONTROL ARM WAS NOT ROTTED AND DISPLACED AND WILL NOT FIX THE DAMAGE. MY CASE NUMBER WITH HYUNDAI IS #3711968. AT THE TIME OF THE ACCIDENT I WAS UNAWARE OF THE RECALL AS THE PREVIOUS/ORIGINAL OWNER (MY FATHER) NOR MYSELF HAD RECEIVED A RECALL LETTER. NOTE: A RECALL LETTER HAS STILL NOT BEEN RECEIVED BY EITHER OF US. I MOVED FORWARD AS IF I HAD NO CLAIMS AGAINST ANYONE OR ANY COMPANY. I HAVE MORE INFO/PHOTOS IF REQUIRED.*TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Elantra