Hyundai Elantra Complaints (2013)

1,324 consumer complaints on file.

#10573958March 21, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 HYUNDAI ELANTRA. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 35 MPH, THE BRAKES FAILED TO IMMEDIATELY RESPOND AND THE REAR END THE VEHICLE VEERED TO THE SIDE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN STATED THAT WAS THE WAY THE VEHICLE WAS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 600 AND THE CURRENT MILEAGE WAS 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572939March 17, 2014
ELECTRONIC STABILITY CONTROL (ESC), STEERING, SUSPENSION
THE ESC PITCHED THE CAR SIDEWAYS @ 65MPH ON I-84 S OF STURBRIDGE MA. THE CAR HAS NO DIRECTIONAL STABILITY AS IT WANDERS SIDE-TO-SIDE REQUIRING CONSTANT STEERING CONTROL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569249March 14, 2014
TIRES, TIRES:SIDEWALL
HANKOOK TIRE H426 P215/45R17 87H PASSENGER SIDE FRONT TIRE SIDEWALL BULGE 9,983 MILES ON TIRE, NO APPARENT ROAD HAZARD, NO CREDIT FROM HANKOOK COST $180 FOR NEW TIRE, MOUNTING, ONLINE SEARCH REVEALED HIGH INCIDENCE OF THIS TIRE AND SIDEWALL BULGE, ASKED HANKOOK FOR QUALITY ASSURANCE TRACKING, TOLD NO DUE TO THEIR OPINION TIRE FAILURE NOT A DEFECT BUT DUE TO ROAD HAZARD, TOO MANY INCIDENTS OF THIS EXACT TIRE FAILURE WARRANTS A STUDY OF TIRE SAFETY STANDARDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569449March 14, 2014
WHEELS
I PREVIOUSLY HAD REPORTED THAT MY BRAND NEW 2013 ELANTRA GT HAD SUFFERED TWO TIRE BUBBLES ON TWO DIFFERENT OE NEXEN TIRES WITHIN WEEKS OF EACH OTHER. ONE OF THOSE TIRES BLEW OUT AFTER I HIT A POTHOLE. AFTER I MADE THAT REPORT, ONE OF THE BRAND NEW NEXEN TIRES THAT I HAD JUST INSTALLED ALSO DEVELOPED A BUBBLE AFTER HITTING A POTHOLE. THE LOW PROFILE TIRE UPGRADE, WHICH WAS INCLUDED AS PART OF THE "STYLE PACKAGE" ON MY MODEL CAR APPEARS TO BE DANGEROUS. I HAVE NOW CHANGED THE 17" WHEELS AND TIRES TO 16" WHEELS AND TIRES IN ORDER TO HAVE A THICKER TIRE ON MY CAR AND LESS CHANCE FOR DAMAGE AND INJURY. THIS IS A HUGE PROBLEM WITH ELANTRAS WITH 17" WHEEL "UPGRADES." PLEASE DO SOMETHING. THIS WHEEL/TIRE SIZE ON THIS MODEL NEEDS TO BE RECALLED! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568964March 13, 2014
SUSPENSION, SERVICE BRAKES
I PURCHASED THE 2013 HYUNDAI ELANTRA GLS WITH 13461 MILES ON 2/15/14. THE FIRST FEW DAYS I DROVE THE VEHICLE LOCALLY EVERYTHING SEEMED OK. A FEW DAYS LATER ONCE THE VEHICLE WAS DRIVEN ON BUMPY UNEVEN ROADWAYS THE REAR END OF THE VEHICLE APPEARS TO NOT STAY IN LINE WITH THE FRONT OF THE VEHICLE. WHEN DRIVING OVER UNEVEN SURFACES OR BUMPS AT SPEEDS OF 30MPH AND UP THE REAR END SEEMS TO BE OUT OF CONTROL MAKING THE VEHICLE VEER INTO ANOTHER LANE. THE SUSPENSION ON THE VEHICLE FOR SUCH LOW MILES IS ALSO VERY NOISY AND RATTLES OVER THE SLIGHTEST IMPERFECTIONS ON THE ROAD. THE VEHICLE WAS SERVICED ON 3/12/14 AND THE HYUNDAI SERVICE ADVISOR STATED THAT A HYUNDAI TECH TEST DROVE THE VEHICLE AND STATED THAT THE VEHICLE IS OPERATING AS DESIGNED. ALSO THEY FOUND THAT THE ROTORS HAD RUST ON THEM AND HAD TO BE RESURFACED/MACHINED. ROTORS SHOULD NOT GO BAD WITH A VEHICLE THAT HAS LOW MILES. I PURCHASED THIS CAR FOR THE SAFETY OF MY FAMILY AND NOW AM STUCK WITH YEARS OF PAYMENTS. I AM NOT A HAPPY HYUNDAI CONSUMER. I HAVE SEEN NUMEROUS COMPLAINS FOR THE SAME ISSUE. A RECALL NEEDS TO BE DONE ON THIS VEHICLE FOR THE SUSPENSION PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568474March 13, 2014
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
2013 HYUNDAI ELANTRA. CONSUMER WRITES IN REGARDS TO VEHICLE TIRE ISSUES. *SMD THE CONSUMER STATED THE VEHICLE WAS SOLD TO HER, WITHOUT A SPARE TIRE. SHE DISCOVERED THERE WAS NO SPARE TIRE, AFTER HER TIRE WENT FLAT. THE CONSUMER STATED ONLY A MECHANICAL INSTRUMENT CAME IN THE VEHICLE TO PUT AIR IN THE TIRE. HOWEVER, THE INSTRUMENT DID NOT WORK CORRECTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568656March 11, 2014
STRUCTURE:BODY
ELANTRA GT TWO ISSUES RELATED TO BODY INTEGRITY AND PAINT. NOTICED TODAY ON REAR THE SMALL TRIANGLE WINDOW IN BACK HAS CHROME/METAL DECORATIVE MOLDING MISSING. CLEAR THE ADHESIVE GAVE WAY. CAR IS ONLY HAND-WASHED OR GOES THRU TOUCH-FREE CAR WASH. 5 SPOTS ON DIFFERENT PLACES ON THE CAR OF PAINT, SIZE OF THE HEAD OF A Q-TIP, REMOVED. NOT RELATED TO SCRATCHES, PAINT CLEARLY LOOKS PEELED NOT CHIPPED. LOCATIONS INCLUDE ON HATCHDOOR, SIDE PANELS, BETWEEN DOOR AND ROOF, AND HOOD. CAR IS IN A GARAGE AT HOME AND PARKING STRUCTURE AT WORK WITH LIMITED OUTSIDE EXPOSURE. BOTH ISSUES ARE INSANE FOR A CAR WITH 14,826 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568153March 10, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2013 HYUNDAI ELANTRA. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 35 MPH, THE DRIVER LOST CONTROL AND CRASHED INTO A STEEL BRIDGE SUPPORT. THE CONTACT STATED THAT THE FRONT PASSENGER'S SIDE OF THE VEHICLE IMPACTED THE STEEL SUPPORT. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED. THE DRIVER SUSTAINED INJURIES TO THE LEFT SHOULDER AND A PASSENGER SUSTAINED INJURIES TO THE BACK AND LEFT SHOULDER. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 900. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10568249March 10, 2014
TIRES
TIRE WITH ONLY 8800 MILES WENT FLAT AS I WAS DRIVING DOWN THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567623March 6, 2014
WHEELS, SUSPENSION
AT AROUND 38000 MILES I NOTICED THAT I WAS HEARING A LOT OF NOISE OUT OF THE REAREND OF THE VEHICLE. THINKING IT WAS A BAD WHEEL BEARING I TOOK IT TO A DEALER AND THEY SAID MY REAR TIRES WERE BALD AND NEEDED REPLACED. I TOOK A LOOK AT THE REAR TIRES AFTER LEAVING THE DEALERSHIP AND NOTICED IT WAS A VERY UNEVEN AND IRREGULAR TIRE WEAR PATTERN SO I TOOK IT BACK TO THE DEALERSHIP AND THEY TOLD ME IT WAS BECAUSE I NEEDED TO ROTATE MY TIRES MORE OFTEN (TIRES WERE ROTATED EVERY 3000 MILES WHEN OIL WAS CHANGED) AND THAT WAS WHY THE IRREGULAR WEAR ON ONLY THE 2 REAR TIRES. THE WEAR APPEARED AS WAVY SPOTS WHERE THE TIRE HAD NO TREAD THEN RIGHT NEXT TO THAT IT HAD PLENTY OF TREAD LEFT. SO I GAVE IN BOUGHT ALL 4 BRAND NEW TIRES AND AFTER 1500 MILES I WENT AHEAD AND ROTATED THE TIRES NOTICING THAT THE REAR TIRES HAD ALREADY BEGAN TO WEAR IN THE EXACT SAME PATTERN SO I TOOK IT BACK TO THE DEALERSHIP AND THEY TOLD ME IT WAS A BAD SET OF TIRES. NEEDLESS TO SAY I TOOK IT TO A LOCAL TIRE SHOP AND HAD THEM CHECK THE ALIGNMENT ON THE BACK TIRES EVEN THOUGH IT IS A SOLID REAR AXLE. THE ALIGNMENT CHECK SHOWED THAT THE REAR WHEELS DO NOT TRACK STRAIGHT AND THAT IS WHAT IS CAUSING THE REAR TIRES TO WEAR VERY FAST. I TOOK THIS INFORMATION BACK TO THE DEALERSHIP WHICH REFUSED TO CHECK THE ALIGNMENT ON THE REAR WHEELS BECAUSE IT IS A SOLID AXLE VEHICLE AND THERE IS NO ADJUSTMENT FOR IT. THEY CONTINUED TO BLAME THE TIRES AND ROTATION SCHEDULE FOR THE PROBLEM. AFTER DOING MORE RESEARCH ON THE WEB THIS IS A KNOWN PROBLEMS WITH THE HYUNDAI ELANTRAS AND THE DEALERSHIPS REFUSE TO FIX IT EVEN KNOWING THAT PROBLEM WITH THIS PARTICULAR VEHICLE. IF A TIRE ENDS UP BLOWING OUT DUE TO THE REAR AXLE NOT BEING MOUNTED CORRECTLY I COULD SEE THAT BEING A BIG PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568452February 27, 2014
SERVICE BRAKES, HYDRAULIC
THIS IS A PROBLEM WITH THE GRINDING OF THE FRONT BRAKES ON MY 2013 ELANTRA COUPE FROM THE DAY I DROVE IT OFF THE LOT AND NOW IT IS 15 MONTHS LATER AND 12653 MILES LATER AND 5 TRIPS BACK TO THE DEALER TO GET IT FIXED, 1ST THEY SAID THEY TURNED THE ROTORS, 2ND THEY SAID THEY BALANCED THE WHEELS, 3RD THEY SAID THEY ALIGNED THE FRONT END, 4TH THEY SAID IT WAS A DUST PLATE, AND 5TH THEY SAID IT IS NORMAL. I WENT TO A DIFFERENT DEALER THEY SAID HYUNDAI HAD MADE NEW SOFTER PADS TO FIX THIS PROBLEM. I SENT AN E-MAIL TO HYUNDAI CUSTOMER CONNECT CENTER CONSUMER AFFAIRS, THEY SAID TO BRING IT BACK TO THE DEALER. ..UPDATED 04-16-14 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565791February 25, 2014
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI ELANTRA. THE CONTACT STATED THAT THE ENGINE WAS POWERED ON FOR APPROXIMATELY 20 MINUTES WHEN DARK GRAY SMOKE BEGAN BILLOWING FROM UNDER THE HOOD AREA. THE VEHICLE QUICKLY BECAME ENGULFED IN FLAMES. THE FIRE DEPARTMENT WAS CALLED AND WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED TO DETERMINE THE CAUSE OF THE FAILURE, NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 13,200. THE VIN WAS NOT AVAILABLE. UPDATED 4/4/14*CN *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10565292February 21, 2014
ENGINE
VEHICLE OWNER SMELLED A BURNING TYPE SMELL ON A COLD DAY WHEN HAVING THE HEATER ON FULL TO WARM THE VEHICLE. THERE WAS NO OBVIOUS SMOKE OR FIRE. THE SECOND TIME THE VEHICLE OWNER HAD THE HEATER ON FULL TO WARM THE CAR, A FIRE RESULTED. THE FIRE CAUSED SO MUCH DAMAGE TO THE VEHICLE THAT THE INITIAL CAUSE IS UNKNOWN. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10565166February 20, 2014
VISIBILITY/WIPER
WIPER FLUID PRESSURE AND DIRECTION IS NOT ADEQUATE TO CLEAR WINDSHIELD DURING WINTER DRIVING CONDITIONS. THE MAJORITY OF THE FLUID NEVER CONTACTS THE WIPERS BEFORE RUNNING OFF TO THE SIDE. INVER GROVE HYUNDAI DEALERSHIP LOOKED AT THIS PROBLEM ON TWO OCCASIONS. ON THE FIRST VISIT, THE TECHNICIAN WHO DROVE THE CAR AGREED THERE WAS A PROBLEM. THEY SHIMMIED THE NOZZLES AND TOLD ME TO BRING IT BACK IF NOT IMPROVED. I BROUGHT IT BACK AGAIN BECAUSE I SAW NO IMPROVEMENT AND THE PROBLEM WAS GETTING WORSE WITH THE COLD WEATHER. I TOLD THEM I FELT IT WAS A SAFETY CONCERN. THE RESPONSE ON THE SECOND VISIT WAS, AFTER FLUSHING THE SYSTEM, THE WIPER FLUID WAS PERFORMING SIMILAR TO OTHER ELANTRAS AND, SINCE THERE ARE NO ADJUSTMENTS TO MAKE, THERE WAS NOTHING FURTHER THEY COULD DO. THEY WOULD NOT SAY IF THEY AGREED THERE WAS A PROBLEM OR NOT. THEY REFERRED ME TO CORPORATE HYUNDAI. THEIR REP LOOKED AT THE VIDEO REFERENCED BELOW AND GAVE ME THE SAME RESPONSE AS THE DEALERSHIP. THE DISMISSED MY CONCERNS AND GAVE ME NO RECOURSE. HERE IS THE LINK TO THE VIDEO THAT SHOWS THE WIPER FLUID UNDER-SHOOTING THE WIPER BLADES, TAKEN FEB 7 AFTER MY SECOND VISIT TO THE DEALERSHIP. THE DRIVER SIDE IS PARTICULARLY BAD ON THIS OCCASION BUT BOTH ARE EFFECTED AND PERFORMANCE SEEMS TO VARY DEPENDING ON AIR TEMPERATURE AND SPEED: HTTP://YOUTU.BE/K4_XJ-VYLCC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564540February 16, 2014
TIRES, WHEELS
NOTICED A GOLF BALL SIZED BULGE ON LEFT FRONT TIRE SIDE WALL. TIRE BRAND ARE HANKOOK OPTIMO 215/45 R17. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564283February 13, 2014
STEERING, ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING ACROSS A BRIDGE, THE CAR'S REAR WILL LURCH TO ONE SIDE AND THEN BACK AGAIN. IT ALSO HAPPENS ON ROUGH ROADS. THERE IS ONE PARTICULAR BRIDGE THAT I HATE DRIVING OVER BECAUSE I KNOW IT WILL HAPPEN. I FEAR THAT IF THIS HAPPENS IN SLIPPERY CONDITIONS, I'LL LOSE CONTROL. READING FROM OTHERS COMMENTS, IT DOESN'T APPEAR HYUNDAI WILL DO ANYTHING ABOUT IT. MY 2007 DIDN'T HAVE THIS ISSUE. I'M ALSO HAVING AN ISSUE WITH THE ENGINE MAKING A GRINDING NOISE ON START UP. THERE ARE YOUTUBE VIDS THAT SHOW IT TOO. THE BRAKES MAKE A HORRIBLE GRINDING NOISE. ALSO THE CAR IS DIFFICULT TO KEEP IN A STRAIGHT LINE, YOU CONSTANTLY HAVE TO MAKE ADJUSTMENTS. I'VE HAD MANY CARS, NEVER THESE KINDS OF ISSUES. A REAL DISAPPOINTMENT. WISH I HAD KEPT MY 2007 ELANTRA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563017February 5, 2014
WHEELS, TIRES
I HAVE A BRAND NEW HYUNDAI ELANTRA GT WITH 17" WHEELS. IT HAS ABOUT 3200 MILES ON IT. I KNOW THAT I RECENTLY HIT A POTHOLE ON THE HIGHWAY, BUT NOTHING THAT I THOUGHT WAS VERY SERIOUS. I DISCOVERED A BUBBLE ON MY LEFT FRONT TIRE SHORTLY THEREAFTER AND ORDERED A BRAND NEW NEXEN 215/45R17, WHICH IS THE BRAND THE CAR CAME WITH. WHEN THE SHOP INSTALLED THE TIRE, THEY DISCOVERED THAT MY OTHER FRONT TIRE ALSO HAD A SMALLER BUBBLE ON IT. I AM NOW GETTING THAT REPLACED AS WELL. THERE ARE DISCUSSION FORUMS ONLINE DETAILING CASE AFTER CASE OF ELANTRAS WITH 17" WHEELS HAVING BUBBLES, BLOW-OUTS ON THE HIGHWAYS ETC. HERE'S ONE FOR EXAMPLE: HTTP://WWW.CARS.COM/HYUNDAI/ELANTRA-GT/2013/CONSUMER-REVIEWS GUESS A FEW PEOPLE WILL HAVE TO DIE BEFORE ANYTHING IS DONE BUT HOPING THAT ISN'T TRUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563018February 5, 2014
WHEELS, TIRES
WANTED TO CORRECT ONE PART OF MY PREVIOUS COMPLAINT WITH INFO ON AN ONLINE DISCUSSION ABOUT ELANTRAS DEVELOPING BUBBLES AND BLOWOUTS ON A REGULAR BASIS. THE CORRECT FORUM WEBSITE IS HTTP://WWW.CARGURUS.COM/CARS/DISCUSSION-T35968_DS499866?ACTIONMESSAGES=YOUR+ANSWER+HAS+BEEN+POSTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563151February 5, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THIS CAR IS EQUIPPED WITH DAYTIME RUNNING LIGHTS, BUT THERE IS NO WAY TO TURN THEM ON WITHOUT ALSO TURNING ON THE PARKING LIGHTS. WHEN THE DAYTIME RUNNING LIGHTS AND PARKING LIGHTS ARE ILLUMINATED, THE TAILLIGHTS ARE ON AND THE INSTRUMENT CLUSTER IS DIMMED SO THAT IT IS DIFFICULT TO READ. THIS CREATES AN UNSAFE AND IN SOME STATES (CALIFORNIA AND OTHERS) ILLEGAL SITUATION IF THE DAYTIME RUNNING LIGHTS ARE TURNED ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562847February 4, 2014
STRUCTURE:BODY, VISIBILITY:SUN/MOON ROOF ASSEMBLY
DRIVING ON THE LOOP 101 AND HEARD A LOUD NOISE INSIDE THE CAR ALMOST LIKE A GUNSHOT, PULLED OVER AND NOTICED THAT THE SUNROOF HAD SHATTERED INTO TINY PIECES, IT WAS NOT EXTREMELY COLD AND I HAVE ONLY HAD THIS VEHICLE FOR 2 WEEKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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