Hyundai Elantra Complaints (2021)

162 consumer complaints on file.

#11497445December 14, 2022
SEAT BELTS
NHTSA Recall Number 22V354000 has been active since May 18, 2022. The dealership says no dealers in the area have received the part to fix it. The recall itself carries serious safety concerns as the seatbelt will explode metal fragments in an accident. The dealer has also told me that 35 other people are waiting for the recall to be fixed as well. This is ridiculous, Hyundai needs to get these parts to the dealers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495668December 1, 2022
UNKNOWN OR OTHER, ENGINE, POWER TRAIN
I picked up my Hyundai Elantra n-line today 12/1/22. My car was at the dealership for almost 3 weeks for transmission judder (shudder?) issues and they claim to have fixed the issue with a TSB (Technical Service Bulletin) from Hyundai with some snap and cable and additional work that was not disclosed. After picking it up and driving only 3 blocks my car went berserk where all dummy lights went on, the car's engine revved to redline, took off and suddenly the front wheels turned left (due to the avoidance features of the car perhaps) and I was able to pull the emergency break and stop the car. The car stopped luckily and if the e-brake did not work I would have ended up hitting the rear corner of a car and into a house. While the car was stopped, it was still on (unable to be turned off), all lights blinking including dummy lights and the car was showing still in DRIVE mode even though the revving stopped and the car was dead stop. After 10 minutes I was able to turn the car off (push button). Dealership dispatched a tow truck and now my car is back at the dealership for investigation. NOTE: TSB is something that is a known issue from Hyundai but not yet to the level of an official recall is what I was told by the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494714November 23, 2022
VEHICLE SPEED CONTROL
The contact owns a 2021 Hyundai Elantra. The contact stated that while slowing down and making a left or right turn, the vehicle independently accelerated. The contact also stated that while at a stop, he depressed the accelerator pedal and the vehicle accelerated at an abnormal speed. The contact stated that he applied extra pressure to the brake pedal to stop the vehicle. No warning light was illuminated. The vehicle was not diagnosed or repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure, but the contact had not yet received a response. The failure mileage was approximately 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494543November 22, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
Forward collision system continually fails. This disables the vehicles cruise control. The vehicle has been in the shop multiple times with no resolution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494140November 18, 2022
SEAT BELTS
The contact owns a 2021 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 22V354000 (Seat Belt) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493377November 13, 2022
AIR BAGS, SEAT BELTS, SERVICE BRAKES
On February 23, 2022, I was involved in an accident with the Hyundai Elantra, Vin# [XXX]. The vehicle’s brakes failed, and I struck a Blue Ford Escape from behind with a speed of approximately 37 mph. On January 13th, I made an appointment with the Napleton Valley Dealership in Aurora, IL. where the vehicle was purchased complaining about the brakes and drifting into an intersection on Route 83 and Sycamore Rd. for 20 feet. The mechanic checked the brake pads, drove it for 3 miles and deemed that the vehicle’s pads were adequate. It was determined that no problem was found, brakes checked good, all within specs. (12,818 miles). The vehicle was towed from Hinsdale, IL. to Dekalb, IL., approximately 85 miles to my residence at 612 Magnolia St. Dekalb, IL. 60115. It was then towed a distance 3.2 mile to Dekalb Body and Collision, 116 Industrial Dr., Dekalb, IL. 60115. Since then, it has been back in the dealership for issues related to the engine, taillight, and a series of additional Inspections verifying that the codes were working. On March 8th when I visited the Body Shop & Collision I was told to “hire an attorney”. The vehicle was defective and should have never been on the streets. Preliminary findings on vehicle were concerning as far as airbag sensor was impacted but no airbags deployed at the time of impact. Upon vehicle arriving at our repair facility, we conducted pre-repair scan vehicle codes read as followed (see picture). Impact sensor was highly damaged, expected to have had airbags deployed at the time vehicle was impacted. Vehicle received front-end damages which resulted in needing the following parts replaced, front bumper and grille. Crash impacted the front bumper reinforcement resulting in some hours needed on frame machine to align front-end. Engine cooling system was impacted resulting in the need to replace radiator assembly and A/C condenser assembly. Hood and both front lamps are needed to be replaced as well. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION A
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11491780November 1, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
Hello everyone. I NEED HELP i have a 2021 hyundai elantra and i have had the same issue for over 10k+ miles and 6 months. My traction control light, (no matter what speed or acceleration/deceleration.) will flicker on and off, make a horrible noise almost as if the ABS is applying but no ABS light comes on, and the pedals will go stiff and the whole car jerks. My 2021 elantra has had a new transmission put into it AND when that didn’t fix the issue, the wheel speed sensor was replace… well if that had fixed the issue, i wouldn’t be writing this post. after a new transmission, and wheel speed sensors, didn’t fix the issue the dealership themselves advised me to look into the lemon law being they had no idea at this point what was going on with my car. i have attempted getting my car bought back under the lemon law (Ohio) which my car meets the qualifications being that the issue was brought the the dealerships attention, before the 12 month or 18k (whichever came first) which in this case was taken to them before both. and that my car had been in the shop more then 30 days cumulative (it’s been 41) and hyundai has denied my request for a buy back, and has told me i need to do more research or get an exterior 2nd opinion. (pretty much a lawyer). they’ve advised me to “just keep taking it to the shop and get it fixed”. the issue is, this does not occur all the time. it is completely random and will do it once in a week and then not again for another 3. but when this happens, it’s scary. it’s loud, the pedals go stiff and the whole car jerks. accelerating or decelerating. the dealership will not replace something if they cannot duplicate the issue which is also a reason it’s taken so long to get any sort of answers. i have multiple videos, the service MANAGER, has rode in my car with me while this issue has occurred and stated himself my vehicle is unsafe, and i should not be driving it. i need help!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491412October 29, 2022
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
A warning light frequently activate to demonstrate malfunction of the driver forward collision avoidance safety features. This was presented to the dealer for warranty repair. The same defect persists despite their intervention.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491323October 28, 2022
POWER TRAIN, UNKNOWN OR OTHER
Ongoing issues whereby when accelerating the car jerks due to the transmission shuddering. There are many times when acceleration is very slow and the gears slowly shift. Brought this up to the dealership where I bought the car and they keep giving me the run around.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491030October 26, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
car problems started with back up camera not working, it has caused dash lights to go out, headlights to go out while driving safety sensors to sound for no reason. I have also started having problems with radio flashing and going blank. The vehicle has been checked by Hyundai dealer they did say back up camera bad but no answers for rest of issues.there were no warning lights prior to any of these problems. I still do not know what is really wrong and cannot drive vehicle at night or bad weather for fear of losing headlights. Vehicle is 2021 hyundai elantra with 10,500 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490270October 21, 2022
SEAT BELTS
The contact owns a 2021 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 22V354000 (Seat Belts) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488944October 12, 2022
ENGINE, SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY, POWER TRAIN
The contact owns a 2021 Hyundai Elantra. The contact stated while driving at 40 MPH, the vehicle shut off. The message "Put Car In Neutral And Restart Engine" was displayed. The contact stated that she shifted into neutral (N) and restarted the vehicle; however, the failure reoccurred persistently. The vehicle was towed to the dealer where it was diagnosed that an unknown activator needed to be replaced. The part was replaced. However, the contact stated that days after the repair, the vehicle would not exceed 25 MPH while driving. The contact pulled into a parking lot. The contact stated that a police officer was able to assist her with correcting the issue under the supervision of the dealer who was on the phone. The contact resumed driving and the vehicle responded as needed. The manufacturer was notified of the failure. The failure mileage was unknown. The contact later received recall notification of NHTSA Campaign Number: 22V354000 (Seat Belts), however, the parts to do the recall repair were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time to complete the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487721October 3, 2022
SEAT BELTS
The contact owns a 2021 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 22V354000 (Seat Belts) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487587October 3, 2022
SEAT BELTS
The contact owns a 2021 Hyundai Elantra. The contact received notification of NHTSA Campaign Number 202V354000 (Seat Belts) however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487108September 29, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
While driving down the highway, a warning light stating the Forward Collision Warning system became inoperable, as well as the Adaptive Cruise Control System. Vehicle has no collisions, yet the dealer can't get the system to calibrate again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486483September 26, 2022
SEAT BELTS
The contact's daughter owns a 2021 Hyundai Elantra. The contact's daughter received notification of NHTSA Campaign Number: 22V354000 (Seat Belts) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486060September 23, 2022
SEAT BELTS
The contact owns a 2021 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 22V354000 (Seat Belts) however, the part to do the recall repair was unavailable. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484435September 14, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL
My vehicle was slowing down and was halfway into a parking spot. Then, it suddenly accelerated, jumped over commercial parking blocks, and ended up stopping after hitting a wall. My brake was not working at that moment. I initially reported it to Hyundai USA (as a dealership doesn't seem to consider this a serious issue at all), but decided not to let them investigate on their end based on their slow and unprofessional responses.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11482666September 2, 2022
SEAT BELTS
The contact owns a 2021 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 22V354000 (Seat Belts) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482356September 1, 2022
SEAT BELTS
The contact's mother-in-law owned a 2021 Hyundai Elantra. The contact stated that while her son was driving the vehicle, he had begun to make a left turn onto a highway as an oncoming vehicle struck the front passenger side of the vehicle at a high rate of speed. The impact sent the vehicle spinning as both her son and her mother-in-law were tossed around inside the vehicle due to the impact. The air bags did deploy. Both of the occupants inside the vehicle were transported to the hospital. The contact's mother-in-law suffered blunt force injury to her chest and multiple rib fractures to both sides of her ribs. She also suffered lacerations to her liver and left leg, as well as fractures to her right tibia and left ankle. The contact's mother-in-law died as a result of her injuries. The contact's son suffered from a left bruised carotid artery, a broken right hip and a right lung contusion. A police report was filed. The whereabouts of the other driver were unknown. The vehicle was totaled as a result of the accident and was towed to an independent tow yard. The vehicle had yet to be destroyed while the accident remained under investigation. The contact then received a recall notice for NHTSA Campaign Number: 22V354000(Seat Belt) and notified the manufacturer about the accident. The contact was initially informed that a case was opened; however, after weeks of no response, she called back and was informed that the case was closed. The contact demanded that the case be reopened but had yet to hear a response from the manufacturer. The failure mileage was unknown.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1

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