Hyundai Elantra Complaints (2002)

342 consumer complaints on file.

#10594814May 29, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THERE WAS A LOUD ABNORMAL NOISE COMING FROM THE FRONT DRIVER SIDE TIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 165,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574583March 24, 2014
AIR BAGS, STRUCTURE:BODY
SOMETHING HIT CAR OVER DRIVERSIDE WINDSHIELD AND DOOR DURING TRANSPORT. INSURANCE TOTALED. AIRBAG LIGHT ALREADY ON. BEFORE SETTLING WITH INSURANCE CO, BOUGHT TAG AND INSURANCE. BOUGHT CAR BACK FROM INS CO. DROVE UNTIL TAG EXPIRED.CAN"T GET SALVAGE TITLE UNTIL AIRBAG LIGHT IS FIXED. TOOK IT TO HYUNDAI DEALERSHIP IN MONTGOMERY AL. DIAGNOSIS (AIR BAG CONTROL MODULE), WHICH IS RECALL PART. TALKED WITH HYUNDAI SUPERVISOR [XXX]. HE TOLD ME THAT MY CAR WASN"T IN THE RECALL NUMBER, BUT COINCIDENTALLY MY CAR NEEDS THE SAME RECALL PART. MAYBE THEY MADE MISTAKE AND LEFT MY CAR OUT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558518January 5, 2014
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
I HEARD A NOISE IN THE REAR OF MY HYUNDAI ELANTRA 02 AND UPON BRINGING IT TO A SERVICE STATION WAS INFORMED THAT THE LEFT REAR CROSS MEMBER WAS CORRODE. VEHICLE WAS TOWED TO DEALERSHIP AND I WAS INFORMED THAT THE VEHICLE WAS NOT REPAIRABLE. THERE WAS A CURRENT RECALL FOR THIS SAME ISSUE, HOWEVER THE 02 ELANTRA WAS NOT INCLUDED IN THIS RECALL. THIS LEFT ME WITH AN 11 YEAR OLD VEHICLE THAT HAD NEVER BEEN IN AN ACCIDENT AND HAD BEEN HOUSED INSIDE A GARAGE IN INCLEMENT WEATHER THAT WAS A TOTAL LOSS. THIS IS AN EXTREME SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532968July 31, 2013
STRUCTURE:BODY
WHILE DRIVING DOWN A HIGHWAY THE HOOD SIMPLY POPPED OPEN COMING BACK SMASHING THE WINDSHIELD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526370July 23, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. THE CONTACT STATED THAT WHILE REFUELING, GASOLINE SPEWED OUT OF THE FILLER NECK. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520517June 18, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 08V533000 (AIR BAGS) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 138,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515606June 7, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS 2002 HYUNDAI ELANTRA. THE CONTACT STATED WHENEVER REFUELING THE VEHICLE, THE FUEL WOULD OVERFLOW AND SPRAY OUT OF THE FILLER NECK ONTO THE SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THE FAILURE WAS CONTRIBUTED TO THE FUEL TANK CARBON CANISTER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 66,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508532April 17, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE REAR END OF THE VEHICLE SWAYED UNCONTROLLABLY. THE CONTACT MANEUVERED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE REAR DRIVER'S SIDE LOWER CONTROL ARM FRACTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507016April 3, 2013
STRUCTURE:BODY
HYUNDAI ELANTRA 2002 LOWER UNDER CARRIAGE CORROSION. PLUS EXCESSIVE BODY CORROSION SIMILAR TO TOYOTA PICKUPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503058March 14, 2013
SUSPENSION, STEERING
I AM AN OWNER OF A 2002 HYUNDAI ELANTRA. IN 2009 THE PASSENGER SIDE LOWER CONTROL ARM OF MY CAR RUSTED AND BROKE IN HALF, WHICH I HAD REPAIRED AT MY EXPENSE. SHORTLY AFTERWARD, I RECEIVED A RECALL NOTICE ABOUT THE LOWER CONTROL ARMS AND TOOK MY CAR IN TO HAVE IT SERVICED. INSTEAD OF REPLACING THE DEFECTIVE PARTS, HYUNDAI DRILLED A HOLE FOR WATER TO ESCAPE AND PUT A WAX COATING ON THE CONTROL ARMS, WHICH WOULD LATER WEAR OFF. AFTER RECEIVING MY CAR BACK, I WAS UNDER THE ASSUMPTION THAT THERE WOULD NO LONGER BE AN ISSUE WITH THE LOWER CONTROL ARMS, AS I DO NOT RECALL BEING TOLD IN PERSON NOR IN WRITING THAT I SHOULD CONTINUE TO MONITOR THE STATUS OF SAID PARTS. ADDITIONALLY, AFTER REVIEWING MY RECEIPT, IT DOES NOT STATE ANYTHING ABOUT FURTHER MAINTENANCE OF THE LOWER CONTROL ARMS. ON MARCH 5, 2013 WHILE TRAVELING ON THE PENNSYLVANIA TURNPIKE, A MAJOR HIGHWAY, MY DRIVER SIDE LOWER CONTROL ARM BROKE IN HALF, ALMOST CAUSING ME TO GET INTO AN ACCIDENT. I WAS LUCKY ENOUGH TO GET OFF TO THE SIDE OF THE HIGHWAY WITHOUT AN ACCIDENT. AFTER HAVING MY CAR TOWED TO MY MECHANIC, HE DIAGNOSED THE PROBLEM WITH THE CONTROL ARM AND RECOMMENDED THAT I HAVE IT TOWED TO THE HYUNDAI DEALERSHIP TO BE REPAIRED. IN MY CONVERSATIONS WITH HYUNDAI EMPLOYEES, HYUNDAI DEALERSHIP EMPLOYEES, AND MY OWN MECHANIC, I HAVE DISCOVERED THAT THIS IS NOT AN ISOLATED INCIDENT. THUS IT IS VERY DISCONCERTING AS A CONSUMER AND A HUMAN BEING TO KNOW THAT HYUNDAI HAS KNOWN ABOUT THE DEFECT AND THE FACT THAT THE RECALL WAS NOT A COMPLETE FIX, AND HAS DONE NOTHING TO RECTIFY THE SITUATION, WHEREBY PUTTING MANY PEOPLES' LIVES IN DANGER.I THINK IT IS IMPERATIVE THAT ALL OWNERS OF THESE CARS BE CONTACTED TO WARN THEM ABOUT THE SAFETY HAZARDS THEY POSSESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498418February 17, 2013
STEERING
I WAS TRAVELING AT 35 MPH ON A SECONDARY ROAD WHEN ALL OF A SUDDEN I HEARD A SNAP AND I LOST MY STEERING. LUCKILY I WAS ABLE TO SAFELY NAVIGATE MY CAR TO THE SIDE OF THE ROAD WITHOUT FURTHER INCIDENT. MY VEHICLE WAS TOWED TO MY MECHANIC, WHO SAID THE RIGHT FRONT LOWER CONTROL ARM AND BALL JOINT WERE COMPLETELY RUSTED AND COLLAPSED. HYUNDAI HAD ISSUED A RECALL (#09V125000) FOR MY VEHICLE DUE TO REPORTED COMPLAINTS ABOUT THIS SAME CONDITION, AND I TOOK MY VEHICLE TO A HYUNDAI DEALER IN JULY 2009. AFTER INSPECTION, THE ONLY ACTION THEY TOOK WAS TO INSTALL A PLUG KIT AND APPLY RUST PREVENTATIVE AND UNDERCOATING. OBVIOUSLY THIS DID NOT WORK IN THE LONG TERM. THIS IS AN EXTREMELY DANGEROUS CONDITION AND IF I HAD BEEN ON THE HIGHWAY OR MAKING A TURN, THIS DESIGN AND MECHANICAL DEFECT COULD HAVE CAUSED AN ACCIDENT RESULTING IN SERIOUS INJURY OR DEATH. MY REPAIRS COST $590. I WILL CONTACT HYUNDAI DIRECTLY TO REQUEST REIMBURSEMENT. I FEEL THEY SHOULD HAVE BEEN PROACTIVE IN JULY 2009 AND REPLACED THE PARTS AT THAT TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495095January 29, 2013
TIRES, AIR BAGS
TL* THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE REAR PASSENGER'S SIDE TIRE BLEW, CAUSING THE VEHICLE TO ROLL OVER AND LAND ON THE DRIVER'S SIDE. NONE OF THE AIR BAGS DEPLOYED. BOTH THE CONTACT AND A PASSENGER WERE INJURED. THE CONTACT SUSTAINED INJURIES TO THE HEAD, RIBS AND BACK. THE PASSENGER SUSTAINED INJURIES TO THE HEAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT WAS NOT INSPECTED FOR THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND THE CURRENT MILEAGE WAS 153,000. UPDATED 03/07/13*LJ THE CONSUMER STATED THE VEHICLE HAD TOKYO TIRES INSTALLED IN JUNE 2012 WITH AN ALIGNMENT. THE CONSUMER CROSSED A RAIL ROAD CROSSING. APPROX A HALF MILE, THE VEHICLE WENT OFF THE RIGHT SHOULDER OF THE ROAD, GOT BACK ON TO THE ROAD, HIT AN ICE PATCH, HIT A DITCH, ROLLED OVER TWICE AND LANDED ON THE DRIVER'S SIDE DOOR. UPDATED 03/11/2013*JS
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10490330December 28, 2012
SUSPENSION, STEERING
THE FRONT LOWER CONTROL ARM ON MY VEHICLE IS RUSTED OUT, AND IS CRACKED ON BOTH SIDES. LOCAL MECHANIC SAYS IT DOESN'T HAVE LONG BEFORE IT WILL FAIL. RESEARCHED PRICE ON INTERNET AND FOUND THERE WAS A RECALL FOR THAT PART. DEALER SAYS THAT MY VIN ISN'T INCLUDED IN THE RECALL, EVEN THOUGH MY CAR WAS SOLD AND DRIVEN IN THE "SNOW BELT" STATES THAT ARE LISTED, AND KENTUCKY ALSO SALTS THE ROADS DURING WINTER. MY VEHICLE IS OBVIOUSLY AFFECTED, BUT THE DEALER TELLS ME TO CALL HYUNDAI, AND HYUNDAI TELLS ME TO GO TO THE DEALER. THERE ARE SEVERAL OTHER COMPLAINTS ABOUT SIMILAR TREATMENT, AND THERE IS LITTLE RECOURSE OFFERED. I WAS TOLD THAT THE NHTSA DECIDED THE DETAILS OF THE RECALL, BUT IT WAS INSUFFICIENT. THIS IS A PRIORITY, MY CAR COULD HAVE A CATASTROPHIC FAILURE ANY DAY (AND THOUSANDS OF OTHER PEOPLE TOO). THE RECALL IS CAMPAIGN 091 FRONT LOWER CONTROL ARM CORROSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487926December 10, 2012
SUSPENSION
I RECENTLY BOUGHT A USED 2002 HYUNDAI ELANTRA AND DISCOVERED AN ABNORMAL AMOUNT OF RUST ON THE FRONT CONTROL ARMS. IN SOME PLACES, HOLES HAD RUSTED THROUGH THE CONTROL ARMS. HYUNDAI DID A RECALL FOR OVER 150,000 OF MY EXACT MODEL INCLUDING THOSE IN THE STATE WHICH I LIVE BACK IN 2009. THE RECALL WAS FOR THIS EXACT PROBLEM. WHEN I TOOK THE CAR TO THE DEALER, THEY INSPECTED THE VEHICLE AND SAW THAT MY CARS PROBLEM EXACTLY MATCHED ALL THOSE OTHERS RECALLED. HOWEVER, THEY INFORMED ME THAT MY PARTICULAR CAR WAS NOT UNDER THIS RECALL DESPITE HAVING THIS IDENTICAL PROBLEM. THEY GAVE ME AN ESTIMATE OF $585 TO REPLACE THE ARMS THAT WERE A MANUFACTURER'S DEFECT. THE ARMS HAVE NOT BROKEN YET BUT THEY VERY EASILY COULD BREAK IN THE NEAR FUTURE, POTENTIALLY CAUSING A FATAL ACCIDENT. THE RECALL SENT OUT IN 2009 NEEDS TO BE EXPANDED SINCE IT DID NOT INCLUDE ALL THE CARS HAVING THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486528November 30, 2012
FUEL/PROPULSION SYSTEM
MY FUEL TANK ASSEMBLY VALVE. IT TAKES ME A VERY LONG TIME TO PUMP GAS BECAUSE THE CAR SHUTS THE PUMP OFF LIKE MY TANK IS ALREADY FULL. I EVEN HAD GAS SPILL OUT WHILE I WAS STILL PUMPING. I STARTED TO BECOME VERY CONCERNED WHEN I DID A LITTLE RESEARCH ON THIS PARTICULAR INCIDENT. WHAT REALLY GOT ME CONCERNED IS WHEN IT SAID IF THIS PROBLEM IS NOT TAKEN CARE OF, IF I WERE TO GET INTO AN ACCIDENT AND MY CAR OVERTURNED, IT COULD POTENTIALLY CATCH A FIRE! I HAVE TWO CHILDREN, AND GOD FORBID SOMETHING LIKE THIS HAPPEN WHEN IM IN MY CAR WITH MY CHILDREN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479630October 10, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. THE CONTACT STATED THAT WHILE DRIVING 55 MPH AND ATTEMPTING TO DECELERATE, THE VEHICLE EXHIBITED A LOUD BANGING NOISE. SUDDENLY AND WITHOUT WARNING, THE STEERING SEIZED AND THE FRONT PASSENGER SIDE DROPPED TO THE GROUND. THE CONTACT INSPECTED THE VEHICLE AND DISCOVERED THAT THE CONTROL ARM WAS SEVERELY CORRODED AND FRACTURED IN TWO PIECES. THE MANUFACTURER ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 09V125000 (SUSPENSION: FRONT: CONTROL ARM) AND ALSO, THE EXTENDED WARRANTY WOULD NOT COVER THE CORROSION FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 66,026.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472946August 29, 2012
AIR BAGS
THE AIR BAG LIGHT ON THE DASHBOARD ILLUMINATED. THIS MARKED THE THIRD SUCH INCIDENT SINCE THE VEHICLE WAS RECALLED FOR AN AIRBAGS DEFECT AND RECEIVED A REPLACEMENT AIRBAG WIRE KIT AND VINYL COVER ON 12/12/2008 AT 60,414 MILES. WHEN I TOOK THE VEHICLE IN TO THE LOCAL HYUNDAI DEALERSHIP, THEY FOUND THAT THE SIDE AIRBAG FOR THE FRONT PASSENGER SEAT HAD TOO MUCH RESISTANCE BECAUSE THE WIRING HARNESS HAD FALLEN FROM THE PROTECTIVE BRACKET. TO ADDRESS THE ISSUE, THE DEALERSHIP TIGHTENED THE CONNECTOR AND SECURED IT TO A PROTECTIVE BRACKET WITH A ZIP TIE. THE DEALERSHIP PERFORMED THE WORK UNDER THE TWELVE-MONTH/ 12,000-MILE SERVICE AND PARTS GUARANTEE STEMMING FROM THE REPAIR FOR THE PREVIOUS INCIDENT IN WHICH THE AIRBAGS BECAME INOPERABLE BECAUSE OF A POOR CONNECTION AT THE PSAB CONNECTOR UNDER THE FRONT PASSENGER SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465170July 11, 2012
EQUIPMENT:MECHANICAL, UNKNOWN OR OTHER
I BOUGHT A 2002 HYUNDAI ELANTRA GLS SEDAN BACK IN JULY 2005, HAD A BAD ACCIDENT A MONTH LATER. I'M NOW JUST FINDING OUT THERE IS SEVERAL RECALLS ON THESE CARS. ALL I KEEP HEARING IS SORRY NOT MY PROBLEM. I WAS NEVER NOTIFIED ABOUT THIS CAR BECAUSE FOR SOME REASON THE 17 DIGIT VIN NUMBER IS STILL IN OLD OWNERS NAME HOW CAN THIS BE. I BOUGHT THE CAR AND I HAVE THE TITLE TO THIS CAR. DO I NEED TO GET A LAWYER, I THINK I DO. BECAUSE I CAN'T GET ANY HELP FROM ANYONE. MY NAME IS[XXX] MY ADDRESS IS [XXX]. MY NUMBER IS [XXX]. MY EMAIL ADDRESS IS [XXX]. PLEASE HELP ME BECAUSE I DO NOT KNOW WHAT RIGHTS I HAVE . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10454855April 11, 2012
FUEL SYSTEM, GASOLINE
AS I ATTEMPT TO PUMP GAS, THE PUMP CONTINUOUSLY STOPS AS IF MY TANK IS FULL EVEN WHEN THE GAS GAGE READS EMPTY. IT TAKES 20 MINUTES TO PUMP A FULL TANK OF GAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449092February 23, 2012
AIR BAGS
AIR BAG LIGHT IS ON. CURRENTLY THERE IS A SAFETY RECALL IN EFFECT DESCRIBING MOVEMENT OF THE AIR BAG WIRING HARNESS UNDERNEATH THE FRONT SEAT. I VISUALLY CONFIRMED THE AIRBAG WIRING HARNESS UNDERNEATH THE FRONT PASSENGER SEAT HAS BEEN DISLODGED. I SPOKE WITH HYUNDAI 112 [631-758-2200] AND HYUNDAI [800-633-5151]. BOTH TIMES I'VE BEEN INFORMED THERE'S NOTHING THEY CAN DO BECAUSE MY CAR IS NOT WITHIN THE VIN RANGE OF THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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