Hyundai Elantra Complaints (2017)

770 consumer complaints on file.

#11427368August 1, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Rear passenger door will not open when unlocked from inside or outside. It started recently. I feel it is a safety issue if something happen to the car and we could not get out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427293July 31, 2021
ENGINE
I noticed the car losing power (2017 Elantra) took it to my local mechanic and got a misfire code on coil 3. Replaced it and the next day took a long trip to New Jersey, the car stalled at low speed with the CEL on pulled to the side restarted the car and proceeded to drive the rest of the way. I felt unsafe as the engine felt like it was struggling. On the way back I decided to tow it back to NY. I drove it the next day to my mechanic and he said there were no stored codes, he drove it and said he could do nothing. I drove it the next day and the same problem happened, luckily on a side street. Took it back to him and made him drive it around for a 4 day period nothing happened. My son drove it and the same issue happened luckily on a side street. I then took it to the Hyundai dealer and they said they got a misfire code. They replaced the remaining coils, changed the engine coolant and cleaned the fuel injection system. Maybe me wait practically 2 weeks with no loaner. Drove the car and the same issue occurred. Again luckily on a side street. I called my mechanic and he said drive locally and if it happens to call him so he will hook up a scanner to get a code. Right in my neighborhood the same thing happened so I called him and he was unable to get a code, he thought it could be either cam or crankshaft sensor, he tried both and the stall occurred when he was driving, he then changed the MAP sensor and drove it for 30 minutes without an issue. I went away for 5 days and came back and drove the car which seemed fine, but the same problem happened. This is a dangerous problem and feel unsafe driving this car. It has only 46.000 miles on it. I have a case opened with corporate and waiting for them to contact me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426909July 28, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Back passenger door won't open from inside or outside, acting as though it is still locked. This appears to be a common issue with Hyundai's, being a busted actuator that the company will not assist with and costs an average of $1000 to fix. It is a major safety issue as someone could get stuck in the back seat in an emergency. Since it happens on average around 47000 miles, it is just outside of warranty for most people, as well. It adds another shady layer that impacts the consumer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426746July 28, 2021
STRUCTURE:BODY
**NON SAFETY ISSUE** Purchased my 2017 Hyundai Elantra SE (Pearl White) used back in August of 2019 with around 30,000 miles on it. No issues at all. After one year back in summer of 2020 I got out my car and noticed a chunk of paint missing from my roof (around the size of half a football). I was immediately concerned. I contacted the dealer I got it from, they advised me to contact Hyundai so I contacted my local Hyundai dealer and they told me I was over the 30,000 mile paint warranty, nothing could be done but they could get me an estimate. I did some research, found tons of articles with tons of people having the same issue, same location on same vehicle, same color. I also found a article about a lawsuit filed against Hyundai for Elantra's year 2009-2016 for paint issue. I saw Hyundai won based off the fact they offer a 30,000 mile paint warranty. This scared me away from trying to pursue Hyundai so I waited a bit and hoped to see if a recall would be issued. Then maybe 4 months ago I went to wash my car and after hitting it with water a softball size chunk of paint chipped off my driver door. I then contacted Hyundai and asked that something be done. Hyundai's body shop wrote an estimate and submitted it to Hyundai. It was an over priced estimate in my opinion so I took it to my local (and well respected) body shop and they wrote me an estimate for exactly half the cost. Hyundai then responded they would cover half the cost. But only at a Hyundai body shop. Either shop I take it to I would owe $1,000 out of my pocket. Unacceptable to me and a lot of money for me. Both shops stated it was a manufacturing defect and I believe the manufacturer should cover the costs. I tried contacting Hyundai's corporate line and they advised me a rep would call me to speak to me about their decision. It has been a month now and no response still. I don't know what to do or who to have help. The car is all but 4 years old and the paint is getting worse daily. I need help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426658July 27, 2021
SUSPENSION
Right front suspension strut mount failed. This allowed the front strut to be come disconnected from the strut mount. The strut is free to to become disconneted from the cars frame. In my case the strut has traveled up through the strut mount and through the trim cover and impacting the inside of the cars engine compartment hood. Currently the strut is resting on the lower side of the strut mount. Only the weight of the car is keeping the strut inside the coil. This places the driver and occupants at risk of the strut over travaling . It also puts the mechanic at risk, because the coil spring is not being retained by the strut mount plate. The car can be inspected. I have not had the problem confirmed, The first indication of the problem was a audible rattle from the right front suspension
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426404July 26, 2021
STRUCTURE:BODY
PAINT PEELING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426280July 24, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Drivers rear door will not open from the outside or inside. Door locks and unlocks fine, but the door mechanism will not release the door to allow it to open
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425670July 20, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
We recently took the 2017 Hyundai Elantra in for unrelated repairs and found that the driver’s side rear door could not be opened from either the inside or the outside. The shop that was doing the repairs tried calling the local Hyundai dealer to see if they could offer some assistance in regards to this unusual situation, but they would not return their calls. In order to finish the repairs we were having done, they needed to have the door open. Through research of their own, they found a way to finally get the door free and ended up having to replace the rear door latch. We ended up paying over $500 to have it fixed. The mileage on the car is just over 60,000 and is not covered under warranty anymore. Considering the rear doors are rarely used in this vehicle, we were shocked to see that there were problems with such little use over a short time. After doing further research on this problem, we found that there are many Hyundai owners that have been having this similar issue on all of the passenger doors. It scares me to think that this might happen in the future when we won’t be as lucky if there's an accident and have to exit the car quickly. I would hope that it can be seen that this is a very real safety issue and would consider a Safety Recall or Service Campaign for this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425695July 20, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The passenger side rear door will not open. The door locks and unlocks fine, but it refuses to open. The door handles both feel as though there is no tension when they're pulled and the door does not move. The car has not been involved in an accident and the rear doors did not receive a large amount of use (not daily used to carry backseat passengers). This is an extreme safety issue as we have recently had to use the vehicle to transport two small children (7 and 4 years old).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425519July 19, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Driver side rear door will not open from inside or outside this is a safety concern as I have children if any accident happens, they or no one in the seat has access to leave vehicle during an emergency.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424655July 13, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The door locks on my Hyundai are not working properly. They do not open from the outside or inside, even though the lock buttons are operational and the key fob is working properly. It is a safety risk that they do not open properly in case of an accident or fire. I've read websites on several internet boards that this is a recurring issue with Hyundai vehicles and this poses a very big risk for owners. The body shop technician I took the vehicle to shared the same concerns about the faulty issues from Hyundai and is still working to resolve the issue part by part. The little CLS stopped working almost suddenly, with them opening from the outside after several attempts, to then not opening at all from the outside, to then not opening from the inside or outside. There is no open recall for this issue even though several individuals have reported and is a known defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424009July 8, 2021
STRUCTURE:BODY:DOOR
The rear door opening mechanism fails and prevents the door from opening from either inside the car or outside. It starts off as being inconsistent then full on completely fails.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423816July 7, 2021
UNKNOWN OR OTHER
When driving around 35 mph my vehicle had a loss of power suddenly shut off. It would not start again... I have 74k miles and the check engine light was not illuminated prior to this incident. I was merging onto a street and the loss of power had left me stranded and in danger near other cars. Vehicle was maintained well and there was no prior indications that there would be an issue. Many other 2017 Hyundai Elantra owners are having these issues and are being forced to repair their engines at a high cost.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423847July 7, 2021
ENGINE
I bought the car 3 years ago and during the first year I had to replace an engine coil, a few months later Inhad to replace the other 5. On July 3rd I was driving on the highway with my family and while I was stopped in traffic I heard a slight whine and then a knocking sound coming from the engine. I then started driving again and felt the steering wheel lock up and the gas tighten up and I realized the car had shut off. I had to immediately veer off the highway to avoid hitting somebody and noticed that the electronics were working. I then restarted the car and drove home through local backroads where the car kept shutting off intermittantly. I then took my car to a mechanic who notified me there was sludge in the engine and he had 3 to 4 other customers he recently has seen this happen to in regards to Hyundai Elantra’s. I tried to contact the dealership who accused me of not taking care of my vehicle. I currently have an ope case with Hyundai corporate. From what I’ve seen online Hyundai is aware of these engine issues about piston knock and wngine sludge due to piston issues yet has not offered a recall or any type of customer assistance. The engine failure could have not only grievously injured my family but any other drivers I may have hit or been hit by due to this known engine issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423047July 1, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Had multiple issues with being unable to open different doors. At this point it has happened to 3 or the 4 doors throughout time. Door will lock and unlock but am unable to open from inside or outside. I had 2 replaced under warranty, most recent one is no longer covered. It seems like a very big safety problem if people may be unable to exit the car in an emergency.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422960June 30, 2021
ENGINE
On 6/22/21 I took my vehicle in to the dealer for a warranty repair. There was a misfire on the Number 3 engine coil. My vehicle was returned and one day later I had the same warning light go off on my car. I returned to the dealer on 6/30/21 and there they replaced the Number 2 engine coil. The dealership told me that previously Hyundai would replace all 4 coils because it is a known issue, however because of cost they began only replacing them as they went bad. He said "they will all go bad, it's just a matter of if they will still be under warranty" In my opinion, Hyundai should still be replacing all coils if it is a known issue. My car was nut running correctly and would not fully accelerate. This could definitely be a safety hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422862June 29, 2021
ENGINE
The contact owns a 2017 Hyundai Elantra. The contact stated while starting the vehicle, there was an abnormal sound coming from the engine compartment. The contact stated that there was no warning light illuminated. The vehicle was towed and diagnosed but not repaired. The manufacturer was informed of the failure but offered no assistance. The failure mileage was approximately 42,803.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422865June 29, 2021
ENGINE
Engine make a lot of noise when I started, I have a situation where the engine stall and have to come to an stop, I bought the car about 2 years ago I took to the mechanic and I been told that engine has a problem and needs to be replaced staying that he has seen this problems on several vehicles same as mine with the same kind of engine, I took to the dealer and they told me the same thing but they said they can do anything about it. I don't know what to do with something like this its practically a brand new car, I also contact manufacturer with no luck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422399June 26, 2021
ELECTRICAL SYSTEM, ENGINE
Driving with no signs or dash lights came on to warning me of any issues. Car started acting like it was stalling out one morning parking it at work. Went to leave work had a very slight almost not noticeable knock sound went I started up. Car was acting like it was running harder then usually. Continued home and my car started seizing up and caused my car to stall completely out while driving on the interstate. I was a mile from home, started my car back up and continued to get somewhere safely and out of danger of the interstate. It stalled out multiple times before reaching my driveway. By then my car seized up and was making a loud knocking sound. I push the car into the garage and check the oil and there was no indication of any oil on my dip stick. Went ahead gave my car an oil change earlier then scheduled. 1.5 quarts of oil only came out and was low almost 4 quarts. No signs of leaking or using oil. No indication dash lights came on to warning me of this issue. With in 3000 mileage of my last oil change, I lost almost 4 quart of oil, no signs or lights and now I have a blown motor in my 5 year old car. This is a huge saftey concern of my, with no indication I had an issue and was stalling out on the interstate/while driving to reach a safe place to look at my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422317June 25, 2021
ENGINE
So my car has been randomly started doing this sputtering like I'm getting ready to run out of gas and feels like the car is going to shut off. Well I had a full tank of gas so I thought maybe the sparks plugs. Had them changed along with my oil. That does not seem to be the problem so once I get where I'm going and turn the car off it seems to not do it. But it will randomly happen. About every week or two and I don't know what the problem is. When I'm driving on the interstate and it happens I freak out thinking my car is going to shut off and I start to lose speed and everything and the OBD reader states that it is a misfire but that's not the case when I have brand new spark plugs in
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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