Hyundai Elantra Complaints (2002)

342 consumer complaints on file.

#10746450August 5, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. WHILE DRIVING AT 25 MPH, THE PASSENGER SIDE CONTROL ARM FRACTURED. THE STEERING WHEEL BECAME DIFFICULT TO STEER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED THAT THE CONTROL ARM FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000. UPDATED 07/27/16*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745808August 3, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. WHEN THE ACCELERATOR OR BRAKE PEDALS WERE DEPRESSED, A LOUD ABNORMAL CLUNKING NOISE EMITTED FROM THE FRONT END OF THE VEHICLE AND THE VEHICLE VEERED TO THE RIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE LOWER CONTROL ARM AND BALL JOINT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 195,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732118July 8, 2015
SUSPENSION
2002 HYUNDAI ELANTRA. CONSUMER WRITES IN REGARDS TO SALT BELT CORROSION RECALL PROBLEMS. *SMD THE CONSUMER STATED SHE WAS NEVER NOTIFIED OF THE RECALL. HYUNDAI CLAIMED IT WAS BECAUSE SHE WAS NOT THE ORIGINAL OWNER. THE DEALER INSPECTED THE VEHICLE AND DETERMINED THE CORROSION WAS TOO SEVERE FOR HER TO DRIVE THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717871May 21, 2015
AIR BAGS, STRUCTURE:BODY, UNKNOWN OR OTHER
WAS TRAVELING HOME AT 6 PM AND I WAS COMING OVER A HILL AND A CAR STOPED SHORT I SWERVED TO AVOID COLLISSION AND SIDE SWIPED A TELEPHONE POLE.THE AIRBAGS WENT OFF AND I WAS HIT WITH A PIECE OF SHARPNAL THAT WENT INTO MY LIP CAUSING ME TO GET STITCHES AND HAS LEFT MY FACE DISFIGURED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10681233February 4, 2015
ELECTRICAL SYSTEM, VISIBILITY/WIPER
NOT LONG AFTER PURCHASING THE CAR FROM JONES JUNCTION HYUNDAI BEL AIR, I NOTICED THAT THE HEADLIGHT/WINDSHIELD WIPER STALK WAS HAVING PROBLEMS. SOMETIME THE HEADLIGHTS AND THE DASHBOARD LIGHTS WOULD NOT WORK PROPERLY. AT NIGHT, THE LIGHTS FOR THE DASHBOARD WOULD GO OUT. THE STALK HAD PROBLEMS. ALSO, THE WINDSHIELD WIPERS, THE FLUIDS WOULD NOT SQUIRT PROPERLY TO EFFECTIVELY CLEAN MY WINDSHIELD AS IT SHOULD. THESE ARE 2 SEPARATE PROBLEMS THAT I HAVE NOTICED OVER THE YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680246January 31, 2015
VISIBILITY:SUN/MOON ROOF ASSEMBLY
I ARRIVED HOME AROUND 4:00PM, SATURDAY JAN 31, 2015 AND PARKED MY CAR IN THE PARKING LOT OUTSIDE MY CONDO BUILDING. I UNLOADED MY CAR TRUNK, THEN CLOSED THE TRUNK AND HEARD A RATTLING NOISE. I WAS NOT SURE WHAT IT WAS AT FIRST BUT I KNEW IT CAME FROM THE CAR. I WALKED AROUND THE VEHICLE AND OPENED THE DRIVER DOOR TO LOOK INSIDE. I DID NOT SEE ANYTHING UNUSUAL, BUT WHEN I CLOSED THE DRIVER DOOR I HEARD THE RATTLE AGAIN ON TOP OF MY CAR, WHEN I LOOKED AT THE ROOF I NOTICED THE SUNROOF GLASS WAS WARPED UPWARD AND A HOLE WAS IN THE MIDDLE OF THE GLASS. WHEN I LOOKED CLOSER AT THE SUNROOF THE GLASS WAS SHATTERED WITH A HOLE ABOUT 3-4 INCHED WIDE AND THE EDGES OF THE GLASS WERE POINTING UPWARD. IT LOOKED LIKE THE SUNROOF EXPLODED FROM WITHIN. THE REST OF THE SUNROOF WAS CRACKED AND SPLINTERED BEING HELD TOGETHER SIMPLY BY THE SAFETY GLASS OR I THINK IT WOULD HAVE ALL FALLEN IN WARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678274January 22, 2015
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ELECTRICAL SYSTEM
I NOTICED SOME TIME IN 2014 THAT MY DRIVER'S SIDE POWER WINDOWS BEGAN TO FALTER AFTER IT HAD RAINED OR PRECIPITATED IN SOME FORM. THE DRIVER'S SIDE POWER WINDOW ASSEMBLY WOULD GET WET WHEN THE DOOR WAS OPEN DURING NORMAL OPERATING USE, SUCH AS ENTERING OR EXITING THE 2002 HYUNDAI ELANTRA GLS. THIS SHOULD NOT HAVE OCCURRED. THE MANUFACTURER SHOULD HAVE, IN MY OPINION, PRODUCED VEHICLES WHICH COULD TOLERATE A MEASURE OF PRECIPITATION IN THE INTERIOR OF THE CAR THROUGH NORMAL USE, SUCH AS ENTERING AND EXITING THE VEHICLE. I COMPLAINED TO HYUNDAI USA ABOUT THE PROBLEM, BUT THEY WILL NOT FIX THE PROBLEM AT NO COST TO ME. I BELIEVE THAT THIS IS A KNOWN MANUFACTURING DEFECT. I WILL SEEK TO KNOW WHAT THE NHTSA WILL DO ABOUT THE PROBLEM. I THINK THAT THE CAR SHOULD BE RECALLED FOR HYUNDAI TO FIX THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676846January 20, 2015
STEERING
AS I EXITED A FREEWAY RAMP I WAS COMING TO A STOP TO MAKE A TURN. MY FRONT LOWER CONTROL ARM ON THE DRIVER SIDE BROKE AND IT POPPED MY DRIVER SIDE CV AXLE. MY WHOLE TIRE CASTERED IN AGAINST THE WHEEL WELL AND CAMBERED OUTWARD. MY CAR WAS BARELY MOVABLE. MY CONTROL ARM HAD COMPLETELY CORRODED THROUGH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667473December 21, 2014
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
VERY DANGEROUS: THE VEHICLES SHUTSDOWN WHILE DRIVING WITHOUT ANY WARNING. DASHBOARD BLINKS AND ENGINE SHUTS DOWN CAUSING LOST OF STEERING AND POWER, SLOWING CAR IN HEAVY TRAFFIC WITH VEHICLES BEHIND. THIS HAS HAPPENED SEVERAL TIMES. MECHANICS CAN'T SOLVE ISSUES. ON THE INTERNET, SIMILAR INCIDENTS HAVE BEEN REPORTED BY OTHER HYUNDAI DRIVERS . THE CRANKSHAFT POSITION SENSOR, IDLE CONTROL VALVES, AND IN/OUT OUTPUT SENSOR TRANSMISSION ARE REPORTED AS POSSIBLE PROBLEMS. IN ANY EVENT IS A VERY DANGEROUS CONDITION. PROBLEM SHOULD BE STUDIED AND REPORTED. IT HAPPENS NOT ONLY TO THIS MODEL, BUT ON OTHER HYUNDAI VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662186December 4, 2014
SUSPENSION
THERE IS A RUST HOLE IN MY RIGHT LOWER FRONT SUSPENSION CONTROL ARM, RELATED TO HYUNDAI RECALL# 091. I CONTACTED HYUNDAI CUSTOMER ASSISTANCE CASE# [XXX]. I WAS TOLD I WOULD HAVE TO PAY FOR THE REPAIRS AND THEN ATTEMPT TO SEEK REIMBURSEMENT BUT WAS TOLD THERE IS NO PROMISE OF A REFUND. I SAID THEIR RECALL CLEARLY STATES VEHICLES BEING RECALLED ARE IN THE SALT BELT STATES OR CARS THAT ARE REGISTERED IN THESE STATES. MY CAR CAME FROM VIRGINIA BUT HAS BEEN REGISTERED AND DRIVEN HERE IN MICHIGAN FOR TWO YEARS AND SHOULD BE INCLUDED IN THIS RECALL. MY REQUEST FOR ASSISTANCE WAS DENIED. ALL THESE VEHICLES WERE BUILT WITH POOR QUALITY METAL COMPONENTS, THERE ARE NO VIN. BREAK POINTS AND SHOULD NOT MATTER WHERE VEHICLE IS LOCATED AS VEHICLES MOVE FROM STATE TO STATE. I SHOULD NOT AND WILL NOT WAIT FOR AN INCIDENT TO OCCUR. I WILL PAY FOR THIS REPAIR TO ASSURE MY FAMILIES SAFETY. I CONTACTED MY LOCAL DEALER ANN ARBOR AUTOMOTIVE AND TALKED TO BETHANY PATTERSON IN SERVICE AND EMAILED HERE PICTURES OF THE DEFECTIVE COMPONENT(WE HAVE THE EMAIL CONFIRMATION). SHE STATED THE SERVICE MANAGER WOULD REVIEW AND GET BACK TO ME. THREE WEEKS LATER AND NO CONTACT. I ALSO TOOK THE CAR TO THEM AT ANN ARBOR AUTOMOTIVE WHICH IS MY CLOSEST HYUNDAI DEALER IN ANN ARBOR MICHIGAN JUST TO SHOW THEM THE FAILURE WHICH IS VISIBLE WITH THE STEERING TURNED WITHOUT PUTTING ON A LIFT. THE SERVICE MANAGER WOULD NOT COME OUT TO LOOK AT, THEY ASKED ME IF I HAD AN APPOINTMENT AND THEN TOLD ME I WOULD HAVE TO LEAVE THE CAR FOR AT LEAST 3-5 DAYS JUST TO LOOK AND CONTACT HYUNDAI WITH NO ASSURANCE OF ANYTHING BEING DONE. WHAT A JOKE. I HAVE TRIED TO CONTACT YOU BUY PHONE BUT THE CALLS WILL NOT GO THROUGH, DO YOU STILL HAVE A PHONE? THERE ARE MORE PROCEDURES THAT HAVE TO BE DONE RELATED TO THIS RECALL BUT RIGHT NOW I HAVE TO REPLACE THIS ONE PART TO MAKE THE CAR SAFE FOR MY FAMILY. PLEASE HELP EVERYONE WITH THIS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649434October 23, 2014
FUEL/PROPULSION SYSTEM
AFTER REFUELING, THE CAR HAS DIFFICULTY STARTING. THE CAR STALL LIKE IT HAS FLOODED. AFTER NUMEROUS ATTEMPTS TRYING TO START THE CAR (THE CAR SPUTTERS), IT FINALLY STARTS. THERE ARE SEVERAL OTHER HYUNDAI ELANTRA OWNERS IN THIS AREA HAVE THE SAME PROBLEM. THE CAR INITIAL STARTED WITH DIFFICULTY REFUELING. AFTER PUTTING IN 0.25 - $1.00 WORTH OF GASOLINE, THE PUMP WOULD CLICK OFF. REFUELING COULD TAKE UP TO 5-10 MINUTES TO FILL THE TANK. I HAVE SPENT OVER $500.00 DOLLARS TRYING TO FIX THE PROBLEM. I HAVE CALLED HYUNDAI OF AMERICA AND RECEIVED LITTLE TO NO ASSISTANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649436October 23, 2014
FUEL/PROPULSION SYSTEM
AFTER REFUELING, THE CAR HAS DIFFICULTY STARTING. THE CAR STALL LIKE IT HAS FLOODED. AFTER NUMEROUS ATTEMPTS TRYING TO START THE CAR (THE CAR SPUTTERS), IT FINALLY STARTS. THERE ARE SEVERAL OTHER HYUNDAI ELANTRA OWNERS IN THIS AREA HAVE THE SAME PROBLEM. THE CAR INITIAL STARTED WITH DIFFICULTY REFUELING. AFTER PUTTING IN 0.25 - $1.00 WORTH OF GASOLINE, THE PUMP WOULD CLICK OFF. REFUELING COULD TAKE UP TO 5-10 MINUTES TO FILL THE TANK. I HAVE SPENT OVER $500.00 DOLLARS TRYING TO FIX THE PROBLEM. I HAVE CALLED HYUNDAI OF AMERICA AND RECEIVED LITTLE TO NO ASSISTANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627296August 21, 2014
STEERING
TL* THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THERE WAS AN ABNORMAL NOISE AS THE VEHICLE VEERED FROM LEFT TO RIGHT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615698July 23, 2014
SUSPENSION
I APPLIED BRAKES AT A STOP SIGN AND FRONT DRIVER SIDE CONTROL ARM COLLAPSED. I HAD IT INSPECTED AND TREATED UNDER RECALL IN 2009. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615690July 23, 2014
SUSPENSION
I APPLIED THE BRAKES AT A STOP SIGN AND THE FRONT DRIVER SIDE CONTROL ARM COLLAPSED . I HAD IT INSPECTED AND TREATED UNDER RECALL IN 2009. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610279July 14, 2014
SUSPENSION:FRONT:CONTROL ARM
TL* THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT HEARD A CLANKING SOUND AND THEN THE CONTROL ARM FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607236June 30, 2014
ELECTRONIC STABILITY CONTROL (ESC)
VEHICLE SHUTS DOWN WITHOUT PRIOR SIGN OF MALFUNCTION. HAS OCCURRED SEVERAL TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605526June 24, 2014
AIR BAGS, ELECTRICAL SYSTEM
WHEN I GOT A NEW BATTERY THE AIR BAG LIGHT CAME ON. I TOOK IT TO MY MECHANIC AND HE DISCONNECTED THE BATTERY AND TRIED TO RESET IT, IT DIDN'T WORK. I THEN TOOK IT TO MY MECHANIC AT NAPLES DODGE AND HE TRIED TO GET IT OFF BY HOOKING IT UP TO A COMPUTER. AFTER SEVERAL TRIES HE SAID HE COULD NOT DO IT. I DON'T KNOW WHAT TO DO. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604991June 21, 2014
STRUCTURE:BODY
MY CAR PAINT STARTED CHIPPING IT'S BEEN DOING THIS SINCE I BOUGHT THE CAR IN 2010. I'VE RESEARCHED AND MANY PEOPLE HAVE COMPLAINED ABOUT THERE CARS PAINT CHIPPING. BUT UNFORTUNATELY THE DEALERSHIP WOULD DO ANYTHING ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597117June 9, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. THE CONTACT THAT WHILE STARTING THE IGNITION, THE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE AIR BAG MODULE AND AIR BAG WIRING HARNESS ATTACHMENTS NEEDED TO BE REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 08V533000 (AIR BAGS). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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