Hyundai Elantra Complaints (2013)

1,324 consumer complaints on file.

#11547182September 28, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Hyundai Elantra. The contact stated that while accelerating at slow speeds or while idling at a stop, the vehicle hesitated. No warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the ignition coil and alternator failed and needed to be replaced. The vehicle was repaired however, the failure recurred. The contact stated that while accelerating at slow speeds or while idling at a stop, she heard an abnormal humming and ticking sound coming from under the hood of the vehicle. No warning light was illuminated. The contact then stated that upon searching the NHTSA website, she confirmed that the VIN was included in NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. An undisclosed dealer was notified of the failure and the contact was informed to bring the vehicle in for diagnosis. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 123,200. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547183September 28, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547052September 28, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547086September 28, 2023
STEERING, ELECTRICAL SYSTEM
TPMS light is flashing due to failure in electrical panel, despite tire pressure being normal. Additionally, the steering wheel makes a clicking noise that increases when accelerating above 10 mph.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546881September 27, 2023
ENGINE
1. Coolant hose leaked into the engine causing the engine to smoke and head gasket to be blown. Available for inspection upon request until I sell the vehicle since I need a vehicle for work. 2. The engine failure could have occurred on a roadway, and the coolant in the engine could have combusted further. When the engine is on, you can smell smoke. 3. The problem was confirmed by an auto shop and they recommended that the Hyundai dealership perform a repair. 4. The component has not been inspected by anyone other than two auto shops at this time, who both confirmed that either the head gasket could be replaced as an attempted fix, but that the issue could remain/become worse if the entire engine is not replaced. 5. Check engine light came on, checked codes at a shop within 10 minutes - only code present was an engine thermometer. Drove 20 minutes home. Drove to shop in AM. Shop described issue and recommended taking it to dealership for repair. Drove home and engine was riding rough, and began to smoke. I have done research online and communities online refer to this as "sudden engine death" and an issue that occurs often with this make and year of vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546506September 26, 2023
SUSPENSION
Without warning, car bump steers going over bumps on a curve of the road. Rear end of car will swing to the outside of curve, right or left depending on curve taken. This will cause a control problem, causing car to steer into oncoming traffic. Car will bump steer on a straight road depending on road condition.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544890September 16, 2023
AIR BAGS
The air bag dashboard light is on constantly which indicates that something is wrong and the airbag will not properly and safely deploy during a vehicle accident. This is a common problem with this make and model vehicle and should be recalled for manufacturer to replace for the safety of owners of their product.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544356September 13, 2023
STEERING
My steering wheel has a clunking sound and you can feel it in the steering wheel when moving the wheel slightly to the right and left
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542949September 6, 2023
SERVICE BRAKES
Event: Catastrophic brake failure whilst driving due to total corrosion of brake lines. Cause: Stainless steel rear brake lines on undercarriage of vehicle do not have any form of coating, nor anti-corrosive protection. Detailed description of problem, including photographic evidence: The stainless steel brake lines run externally along the vehicle undercarriage, from the master cylinder to the rear wheels (Exhibit A). The plastic cover, which has pre-drilled holes in it, hides these lines from view (Exhibit B) and is held in place by a series of push clips. These push clips are directly attached to small plastic straps which act as guide channel to keep the brake lines in place (Exhibit C). Ground water is able to splash from under vehicle inside the plastic cover, and then the water sits in the wells created by the straps (Exhibit D) which allows water to puddle along the brake lines and has allowed the brake line to corrode right through and brake fluid leaks right out (Exhibit E). Fortunately my wife was driving in the direction of, and in close proximity to, our home at the time of brake failure and was able to return the vehicle to the driveway prior to an accident occurring. The Country of Canada has already issued a recall for this precise issue in March of 2023 (Transport Canada Recall # 2023-125) Source: [XXX] I was not aware of this issue until the time of the incident because I would have chosen to address this myself earlier being that this would almost certainly lead to a dangerous situation I now have a vehicle which is unsafe to operate. I will need to have this vehicle towed in order to have it repaired. I currently have no way of being reimbursed for either the transportation of the vehicle to a service center, nor the repair costs themselves; even though this issue has been documented as a known issue in another country for the past six months. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540934August 26, 2023
ENGINE
The engine shut down while driving, it turns on again if I go neutral and turn it on but very dangerous since it already happens me on the freeway also when you’re on a stop or light with the brakes on the car start to try to move even whit the brakes all the way down, engine make some noise when you start it when is cold. car has been well maintained
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539533August 19, 2023
AIR BAGS, UNKNOWN OR OTHER
The red dashboard light remains on all the time indicating a problem with the air bag. I'm not sure what is causing the light to remain on but it is concerning as I don't know whether airbag will deploy properly if needed. I recently visited the dealership for an appointment to install anti theft software due to recall. Two and a half hours later they presented me with an unsolicited appraisal of my vehicle with $1800 in recommended repairs to my car including $400 to replace a sun visor. During this unsolicited appraisal, the dealership neglected to list the red dashboard light that is constantly on. I believe that this is a common issue with Hyundai vehicles and should be fixed free as a recall because of safety concerns.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539141August 17, 2023
STEERING
when i turn the wheel to the left, i heard a bump noise, like the steering is about to go out. Took my car to a mechanic he said it is the electronic power steering and it was a safety issue that was under recall. Called dealer they said they won't repair it for free because my car is over 100K miles. They want to charge me $350. so not fair. Dealership shouldn't be able to not repair recalls period. they make a mistake the public has to pay for it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537057August 8, 2023
STEERING
There is a clicking sound in the Hyundai's steering column. The issue is common enough that Hyundai has extended the warranty on the coupler for Elantras and Sonatas - however the dealer charges over $160/hour diagnostic charge so the extended warranty is not helpful. I think Hyundai should issue a recall for this item. Hyundai is claiming that this is not a safety issue, but it is very concerning when you hear a loud clicking noise coming from your steering column. I expect the noise to worsen and fear that it could potentially damage the steering column. I did take my car to a local repair shop (not the dealer) and they confirmed that it sounds like a coupler issue and provided an estimate for a costly repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535951August 1, 2023
STEERING
I noticed extra play in the steering when I turned the wheel (either direction.) At first, it was minor but over time, the play and noise in the steering got worse. I took it to Midas to have it examined and was told the steering couple was bad and should be replaced but referred me back to a dealer as they felt the repair should be covered. I was told that it is not covered and the repair is costly. I am not able to afford the repair and am concerned about the safety of continuing to drive this vehicle but it is the only car I have.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535726August 1, 2023
STEERING
The steering wheel clicks when turning and even when trying to drive straight. The car requires more effort to stay in lane and potential safety concerns include total loss of steering while driving. This is a known problem with Hyundai's Electric Steering Flex Coupler. There are many reports of this issue online and it seems Hyundai issued an extended warranty until 100,000 miles for this issue but claims there are no safety impacts. However, the issue involves the degrading of the coupler used and this typically occurs AFTER 100,000 miles, as happened with my vehicle. Also, when taking the vehicle to the dealership for other service, this defect was noted and we were warned that it CAN be potentially a safety concern. So, the dealers themselves acknowledge this is a safety issue and yet they will not cover this $450 repair. I cannot afford this out-of-pocket expense. The car maker should be responsible to repair a known defect in manufacture that their service technicians state are safety concerns.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535029July 28, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Hyundai Elantra. The contact stated that after she had parked the vehicle in her residential driveway and had turned the vehicle off after shifting to park (P) she had noticed that the "vehicle in a skid" symbol was illuminated. The contact was in her residence when she began to smell a burning odor. The contact observed that white smoke was being emitted from under the hood. The contact stated that her father used a garden hose to attempt to cool the hood off but was unable to open the hood. The contact stated that the fire department was called, however the engine compartment had been engulfed in flames. The contact stated that the fire department arrived and the firemen had pried open the hood and extinguished the flames with water. The contact stated that the engine had been damaged and all plastic parts and hoses had been melted. The contact stated that fire had caused the air bags to deploy and had melted the dash board. The contact stated that the police arrived on scene and wrote an incident report. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed and had not been repaired. The manufacturer had not been informed of the failure. The contact had researched online and related the failure to NHTSA Campaign Number: 22V800000 (Service Brakes, Hydraulic). The failure mileage was 63,666.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11533964July 23, 2023
AIR BAGS, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The airbag light is on and no fuses are out and cruise control and other buttons on steering wheel is not working. If airbags are faulty or do not deploy it is a huge safety concern. Someone could be killed or extremely hurt. It has not been confirmed by a dealer but willing to take it in to be checked. It has not been checked yet by a professional. My warning lamps have been on for about two weeks now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533325July 19, 2023
ENGINE
Car randomly shuts off while idling . Will restart , but will not go past 10 mph leaving me either stranded in the middle of the road or causing me to pull over in unsafe areas . When restarting , engine is very hesitant. Car will be very shaky so I have to keep the car off for about 5 minutes before I restart the car . At that time the check engine light will turn on , as well as the wheel alignment and the battery .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532396July 14, 2023
AIR BAGS
The airbag warning light illuminated while driving on a flat highway in safe driving conditions. No action occurred that would cause the airbag light to illuminate. The light is not going away.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531946July 12, 2023
STEERING
Dealer refused to repair defective steering wheel for which manufacturer has issued recall notice. Dealer stated that recall repairs were no longer covered
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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