Hyundai Elantra Complaints (2011)

433 consumer complaints on file.

#10980403April 25, 2017
SUSPENSION
THE FRONT PASSENGER SIDE COIL SPRING BROKE IN MY DRIVEWAY, PUNCTURING THE TIRE. THERE IS AN OPEN RECALL ON THIS PART FOR ELANTA'S MANUFACTURED FROM NOV 2010 TILL MARCH 2011 IN STATES THAT USE SALT, THE PART CAN QUICKLY ERODE AND BREAK. HYUNDAI IS REFUSING TO FIX THE PROBLEM SAYING THAT MY CAR VIN IS NOT INCLUDED IN THE RECALL. I PURCHASED THE CAR BRAND NEW, IT HAS 85,000 MILES. THE CAR DOCUMENTATION STATES THAT THE PARTS WERE MANUFACTURED IN KOREA. I FEEL THAT THIS SHOULD BE COVERED UNDER THE RECALL. HYUNDAI KNOWS THERE IS A PROBLEM WITH THAT PART AND ARE REFUSING TO FIX THE PROBLEM. IF I HAD BEEN DRIVING ON THE HIGHWAY WHEN THE PART BROKE IT COULD HAVE CAUSED AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980774April 25, 2017
ELECTRICAL SYSTEM, VISIBILITY/WIPER, UNKNOWN OR OTHER
THE WINDSHIELD WIPERS FLEW OFF OF MY CAR DURING A RAIN STORM WHILE I WAS DRIVING. I WAS TOLD BY THE PLACE THAT REPAIRED IT THAT THE DEALERSHIP DIDN'T FASTEN THEM ON CORRECTLY. WHEN I TOOK MY CAR IN FOR AN OIL CHANGE THE SERVICE TECHNICIAN SAID HE FIXED MY RECALL AS WELL - THE CAR NEVER HAD A RECALL REPAIR NOTICE ! AIR CONDITIONER DOES NOT WORK - WHEN SERVICE DID OIL CHANGE THEY TRIED TO TELL ME IT WAS GOING TO BE 415 DOLLARS TO FIX THE AIR BECAUSE THE DISCHARGE HOSE IS LEAKING. THE DISCHARGE HOSE COSTS 11.00 ON THE INTERNET & VALVOLENE INSTANT OIL CHANGE WILL REFILL THE FREON IN YOUR CAR FOR LESS THAN 140 DOLLARS. THE BRAKE LIGHTS ALL HAVE NEEDED REPLACED CONSISTENTLY EVERY OTHER MONTH - I'M WONDERING IF THERE IS SOME KIND OF SHORT IN THE WIRING?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979821April 21, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2011 HYUNDAI ELANTRA. WHILE OPERATING THE VEHICLE, THE AIR BAG SENSOR INDICATOR ILLUMINATED, WHICH INDICATED A POSSIBLE DRIVER SIDE AIR BAG SYSTEM FAILURE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979170April 18, 2017
AIR BAGS
AIR BAG INDICATOR WILL NOT GO OFF INDICATING THAT THE VEHICLE AIRBAGS WILL NOT WORK IN THE EVENT OF AN ACCIDENT. WIRES AND CLOCK SPRING ARE ALL OK. AS I WAS RESEARCHING THE PROBLEM, I REALIZED THAT MANY 2011 HYUNDAI ELANTRA DRIVERS REPORT THE SAME COMPLAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10972209April 13, 2017
ENGINE
WHILE RUNNING IN PARK, IDLING IN DRIVE, OR DRIVING LESS THAN 30MPH THE ENGINE MAKES A TICKING/KNOCKING NOISE. THE NOISE COULD STILL BE THERE AFTER 30MPH BUT I CAN'T HEAR IT OVER THE MOTOR AND ROAD NOISE. HYUNDAI AND KIA RECENTLY RECALLED 1.4 MILLION CARS FOR THIS EXACT REASON FOR ENGINE FAILURE. BUT FOR SOME REASON THIS MODEL/YEAR IS NOT INCLUDED. RESEARCHING ONLINE, YOU CAN SEE THAT MANY PEOPLE HAVE HAD TO REPLACE THE ENGINE DESPITE BEING ONLY A FEW YEARS OLD WITH LOW MILES. MY VEHICLE IS A 2011 WITH 70,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897767March 31, 2017
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS, TIRES
2011 HYUNDAI ELANTRA. CONSUMER WRITES IN REGARDS TO MANUFACTURERS REFUSAL TO REIMBURSE CONSUMER FOR LABOR COST OF FRONT COIL SPRINGS FAILURE RECALL REPAIRS. *SMD...UPDATED 05/17/17 *BF THE CONSUMER STATED THE MANUFACTURER WOULD NOT REIMBURSE THE COST OF THE COIL SPRINGS AND THE TIRES DUE TO THE SERVICE NOT BEING PERFORMED WITH THE DEALER. UPDATED 03/31/2017*JS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969508March 30, 2017
AIR BAGS, EXTERIOR LIGHTING
I HAVE 2011 HYUNDAI ELANTRA. THE AIR BAG LIGHT CAME ON AT APPROXIMATELY 118000 M FOR NO REASON WHATSOEVER. TOOK TO DEALER & WAS TOLD CAR ISN'T PART OF RECALL, SO I WOULD NEED TO PAY FOR REPAIR OF APPROX $300. I DIDN'T REPAIR AS I SEE SAME COMPLAINT FROM MANY OWNERS. ALSO, ALL BACK END OF CAR LIGHTING HAS TO BE REPLACED EVERY 6 MONTHS. THERE HAS GOT TO BE A DEFECT WITH SOME WAY IT WAS MANUFACTURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968799March 27, 2017
SUSPENSION
WAS DRIVING THE CAR DOWN THE ROAD AND THE TIRE POPPED WILL I WAS APPROACHING ANOTHER VEHICLE. HAD TO CALL AND GET A TOW, I COULDN'T BRING IT TO HYUNDAI BECAUSE NONE WERE OPEN AT THE TIME. WAS BROUGHT TO A LOCAL SHOP THINKING IT WAS ONLY A TIRE. FURTHER INVESTIGATION SHOWED THAT THE SPRING ON THE STRUT HAD BROKE AND WAS RUBBING AGAINST THE TIRE WHICH LEAD IT TO POP. LOOKED TO SEE IF THERE WAS ANY RECALLS FOR THIS PROBLEM AND THERE WAS. I CALLED UP HYUNDAI CUSTOMER SERVICE WHICH WAS ON THE RECALL FORMS AND THEY SAID IT'S NOT COVERED UNDER THERE RECALL BECAUSE THE CAR WAS MANUFACTURED A MONTH AFTER THE YEARS LISTED. I HAD THE SAME EXACT PROBLEM AS THE RECALL REGARDING THE STRUT/SPRING TO BREAK CAUSING IT TO PUNCHER THE TIRE BUT THEY SAID IT WONT BE COVERED? I HAVE PICTURES OF THIS EXACT PROBLEM AND ALSO THE DAMAGE TO THE TIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966280March 16, 2017
ENGINE
TICKING SOUND COMING FROM CAR, LOUDER WHEN ACCELERATING , TOOK TO DEALER AND WAS TOLD ENGINE NEEDS TO BE REPLACED AT ONLY 77,800 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10965848March 14, 2017
ENGINE, UNKNOWN OR OTHER
CITY DRIVING; THERE WAS THE USUAL AMOUNT OF "STOP AND GO". AS I WAS SITTING AT A RED LIGHT, I NOTICED SOME SMOKE/STEAM COMING FROM SOMEWHERE OUTSIDE MY CAR. I DISTINCTLY REMEMBER LOOKING AT MY TEMPERATURE GAUGE TO SEE IF IT WAS RUNNING HOT; BUT IT WAS STILL IN THE NORMAL RANGE. I ASSUMED IT WAS COMING FROM ANOTHER VEHICLE AROUND ME. THE NEXT TIME I STOPPED AT A RED LIGHT, I SAW THE SMOKE/STEAM AGAIN; THIS TIME I NOTICED THE DISTINCT "SWEET" SMELL ASSOCIATED TO A VEHICLE OVERHEATING. MY TEMP GAUGE WAS STILL REGISTERING AS NORMAL, BUT IT WAS CLEAR IT WAS COMING FROM MY VEHICLE. I TURNED THE HEAT ON UNTIL I WAS ABLE TO PULL INTO THE NEXT AVAILABLE PARKING LOT TO TURN OFF MY CAR AND LET IT SIT FOR A FEW MINUTES. AFTER RESTARTING IT, THE TEMP GAUGE REGISTERED AS NORMAL AGAIN, SO I DROVE OFF. SHORTLY AFTER, THE TEMP GAUGE STARTED TO REGISTER THE ENGINE WAS OVERHEATING AND SMOKE/STEAM WAS COMING FROM UNDER THE HOOD. JUST AS I WAS PULLING INTO ANOTHER PARKING LOT, THE TEMP GAUGE SPIKED. AFTER I PARKED AND LET THE ENGINE COOL A BIT, I OPENED THE HOOD AND IT WAS CLEAR THAT A HOSE OR SOMETHING HAD BURST; THERE WAS COOLANT SPEWED EVERYWHERE AND I SAW A SMALL HOLE IN ONE OF THE HOSES. I HAD IT TOWED TO THE NEAREST DEALERSHIP; AFTER LOOKING AT IT, THEY SAID THE ENGINE WOULD NEED TO BE REPLACED BECAUSE SOME OIL/FLUID HAD BACKED UP INTO IT, APPARENTLY AT SOME POINT DURING THAT ORDEAL. I BELIEVE ONE OF TWO THINGS TO BE THE CAUSE: EITHER THE TEMP GAUGE/COMPONENT FAILED, THEREFORE NOT NOTIFYING ME OF THE ENGINE OVERHEATING; OR THE ENGINE WAS FAULTY. MY "CHECK ENGINE" LIGHT WAS NOT ON, AND DID NOT COME ON UNTIL AFTER THE TEMP GAUGE SPIKED. THIS ISSUE COST ME A TOTAL OF NEARLY $6000 IN REPAIRS, INCLUDING A NEW ENGINE AND THE COMPONENT THAT "TALKS" TO THE TEMP GAUGE. WHEN THIS HAPPENED, THE VEHICLE WAS LESS THAN 4 YEARS OLD; I BOUGHT IT USED AND HAD LESS THAN 2 YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959145March 7, 2017
AIR BAGS
THE AIRBAG LIGHT SWITCHED ON SHORTLY AFTER THE WARRANTY EXPIRED. AFTER DISCUSSION WITH THE DEALERSHIP, THEY SAID THE CLOCK SPRING NEEDED TO BE REPLACED, WHICH COSTS AROUND $300. IF THIS IS NOT REPLACED, THE AIRBAGS WILL NOT DEPLOY IN THE CASE OF A COLLISION. BASED ON MY OWN RESEARCH ON THE INTERNET, THIS SEEMS TO BE A COMMON PROBLEM AMONGST HYUNDAI ELANTRA WITH RECENTLY EXPIRED WARRANTIES. SINCE THIS IS A COMMON PROBLEM, I BELIEVE THIS IS A SAFETY SYSTEM DEFECT AND SHOULD BE FIXED FOR FREE UNDER RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957927March 1, 2017
AIR BAGS
AIRBAG WARNING LIGHT COMES OFF AND ON. DEALER STATES THE CLOCKSPRING IS BAD. AFTER DOING SOME RESEARCH THERE ARE A LOT OF COMPLAINTS REGARDING THIS PROBLEM. ALSO FOUND OUT WHEN THE AIRBAG LIGHT IS ON THE AIRBAG WILL NOT DEPLOY IF THERE WAS AN ACCIDENT. THERE SHOULD BE A RECALL ON THE CLOCKSPRING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957629February 28, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2011 HYUNDAI ELANTRA. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED. IN ADDITION, THE MAIN DRIVER SIDE AIR BAG WARNING SENSOR ILLUMINATED. THE DEALER DIAGNOSED THAT THE CLOCK SPRING SENSOR FAILED AND NEEDED TO BE REPLACED WITH A NEW CLOCK SPRING SENSOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE FAILURE MILEAGE WAS 76,550...UPDATED 04/11/17 *BF UPDATED 10/13/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954242February 13, 2017
AIR BAGS, SUSPENSION
FRONT AND BACK STRUTS/SHOCKS NEED TO BE REPLACED AND AIRBAG LIGHT STAYS ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10950052February 7, 2017
STEERING
CLICKING NOISE WHEN MOVING STEERING WHEEL IN EITHER DIRECTION. BOTH STOPPED AND WHILE DRIVING. NAPLETON DEALER SAYS I NEED TO HAVE IT FIXED FOR SAFETY REASONS. THEY WANT 325 TO FIX. SAYS IT'S NOT ON RECALL LIST. I FEEL BECAUSE OF HUNDREDS OF COMPLAINTS AND DEALERS ACKNOWLEGEMENT OF SAFETY ISSUE THEY SHOULD COVER THE COST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949118February 2, 2017
AIR BAGS
AIRBAG SENSOR LIGHT HAS COME ON SHORTLY AFTER 110K MILES, THIS DISABLES THE SYSTEM. THE CAR HAS NOT BEEN IN ANY ACCIDENTS OR HAD ANY ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945891January 18, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2011 HYUNDAI ELANTRA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR CAUSING THE DRIVER TO CRASH INTO A UTILITY POLE. DURING THE CRASH, THE VEHICLE SUSTAINED SIGNIFICANT DAMAGE TO THE FRONT END BUT THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUFFERED A CONCUSSION, NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS TAKEN AT THE SCENE. NO FURTHER INFORMATION WAS AVAILABLE. THE VEHICLE WAS TOWED AND THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10938819December 30, 2016
SUSPENSION
THE FRONT COIL SPRING ON MY ELANTRA BROKE AS I BACKED UP OUT OF MY DRIVEWAY AND PUNCTURED MY TIRE. THERE IS A RECALL ON THIS ISSUE HYUNDAI RECALL #133 NHTSA CAMPAIGN #1SV629000. I HAVE CONTACTED MULTIPLE DEALERS AND HYUNDAI CUSTOMER CARE AS TO WHY MY VEHICLE DOES NOT APPLY TO THIS RECALL EVEN THOUGH MY CAR MEETS ALL THE CRITERIA. THEY COULD NOT GIVE ME AN ANSWER AND I WAS TOLD THERE IS NOTHING THEY CAN DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938366December 28, 2016
SUSPENSION
THE LEFT FRONT STRUT AND SPRINGS BROKE AFTER HITTING A POT-HOLE COMING OUT OF A GROCERY STORE. I PULLED OUT OF THE PARKING LOT ONCE THE TRAFFIC LIGHT TURNED GREEN. HAVE HIT POTHOLES BEFORE WITHOUT BREAKING STRUTS OR SPRINGS. SPRINGS FOR MY 2011 HYUANDAI ELANTRA ARE ON BACK-ORDER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934828December 12, 2016
VEHICLE SPEED CONTROL
IN MAY 2014 WHILE UTILIZING THE CRUISE CONTROL,APPLYING THE BRAKES DID NOT DISENGAGE THE CRUISE CONTROL EVEN WHILE MY HUSBAND WAS BRAKING TO DECREASE SPEED AS WE WERE ENTERING BASTROP, TX ON HWY 71. IT TOOK US BY SURPRISE, AND MY HUSBAND FINALLY MANAGED TO BRING THE CAR UNDER CONTROL BY PRESSING THE CRUISE CONTROL DISENGAGE BUTTON ON THE STEERING WHEEL. I TOOK OUR VEHICLE TO THE DEALERSHIP WHERE WE PURCHASED THE CAR, AND THE DEALERSHIP REPLACED THE BRAKE LIGHT SWITCH. ON SUNDAY, NOV. 27, 2016, WE WERE USING THE CRUISE CONTROL WHILE WE WERE TRAVELING SOUTHBOUND ON HWY 79 APPROACHING HEARNE, TX. THE CAR IN FRONT OF US SLOWED, AND MY HUSBAND BRAKED TO SLOW DOWN AS WELL, BUT IT SEEMED THAT THE CAR ACTUALLY SPED UP. HE LOOKED DOWN TO BE SURE THAT HE HIT THE BRAKE AND NOT THE ACCELERATOR. BY THE TIME HE LOOKED UP, WE WERE ABOUT TO HIT THE VEHICLE IN FRONT OF US. HE HIT THE BRAKES HARDER, AND THE CAR SEEMED TO SPEED UP AGAIN. MY HUSBAND SWERVED TO THE LEFT TO AVOID HITTING CAR IN FRONT OF US, BUT THERE WAS ANOTHER VEHICLE NEXT TO US IN THE LANE TO OUR LEFT. FORTUNATELY, THE DRIVERS OF THE OTHER VEHICLES MANAGED TO SWERVE TO THE RIGHT AND TO THE LEFT SO THAT WE HAD ROOM TO PASS BETWEEN THE TWO VEHICLES. OUR BRAKES WERE SQUEALING, BUT THE CAR WAS NOT SLOWING DOWN. FINALLY MY HUSBAND MANAGED TO DISENGAGE THE CRUISE CONTROL AND PULLED OFF THE ROAD SO THAT WE COULD COLLECT OUR COMPOSURE. I RETURNED TO THE HYUNDAI DEALER IN ROUND ROCK ON NOVEMBER 29. THE SERVICE MANAGER TOLD ME THAT MY VEHICLE WAS NO LONGER UNDER WARRANTY, SO I WOULD HAVE TO PAY TO HAVE THE ISSUE FIXED. I KNOW THAT HYUNDAI AND KIA HAVE HAD RECALLS FOR DEFECTIVE BRAKE LIGHT SWITCHES ON OTHER MODELS, MODEL YEARS, AND I BELIEVE THAT THIS IS A CONTINUATION OF THE SAME TYPE ISSUE WITH MY VEHICLE. IT IS TRULY A SAFETY ISSUE, AND I THINK THAT HYUNDAI SHOULD FIX THIS AGAIN ON MY VEHICLE AT NO CHARGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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