Hyundai Elantra Complaints (2014)

388 consumer complaints on file.

#11300019January 17, 2020
ENGINE
AROUND 9/14/19, MY ENGINE STARTING RATTLING (HTTPS://WWW.YOUTUBE.COM/WATCH?V=8NKOF1BPU2E&FEATURE=YOUTU.BE). I HAD A MECHANIC LOOK AT IT, AND THEY OBSERVED NOTHING WRONG. SO, I WANTED A SECOND OPINION FROM HYUNDAI DIRECTLY AND GOT AN APPOINTMENT FOR 9/25/19. THE ENGINE DIED ON 9/23/19 WHEN I WAS COMING UP TO A STOP SIGN. I WAS ABLE TO GET THE ENGINE TOED TO HYUNDAI AND THEY SAID THE ENGINE FAILED AND WOULD BE $7500 TO REPLACE. I HAVE ALWAYS TAKEN EXCELLENT CARE OF MY CAR AND REGULARLY GOT THE OIL CHANGED. THE ORIGINAL MECHANIC CLAIMED NO RESPONSIBILITY WHEN I TRIED TO FILE A CLAIM THROUGH THEM. HYUNDAI ALSO CLAIMED NO RESPONSIBILITY WHEN I FILED A CLAIM THROUGH THEM AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11296893January 3, 2020
SERVICE BRAKES
MY DEALER WERNER HYUNDAI IN TALLAHASSEE DID THE RECALL ON MY CAR (HAVE RECEIPT), BUT THE RECEIPT HAVE THE WRONG VEHICLE/VIN ([XXX]) WHICH MAKES THE RECALL ON MY VEHICLE ([XXX]) AS INCOMPLETE. CALL THE DEALER NUMEROUS TIMES TO CORRECT BUT THEY NEVER DID. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287598December 6, 2019
EXTERIOR LIGHTING
MY PASSENGER LIGHT WOULD NOT COME ON. I TOOK THE CAR TO GET LOOKED AT AND THE MECHANIC EXPLAINED TO ME THAT THE WIRING IN THE LIGHT CAP HAS TO BE REMOVED AND REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286966December 4, 2019
ENGINE
WHILE DRIVING ON INTERSTATE 8E JUST BEFORE PINE VALLEY, IN LANE ONE, MY VEHICLE SUDDENLY BEGAN MAKING A LOUD KNOCKING NOISE. A MOMENT LATER, THE OIL LIGHT CAME ON, THEN THE ENGINE LIGHT AND THEN THE CAR STALLED AND COULD NOT BE RESTARTED. LUCKILY, AS SOON AS THE LIGHTS CAME ON AND THE CAR STALLED WE WERE ABLE TO MAKE IT TO THE RIGHT HAND SHOULDER. ONCE THERE WE TRIED TO RESTART THE VEHICLE BUT WAS UNABLE TO DO SO. THE VEHICLE WAS TOWED TO FRANK HYUNDAI. YESTERDAY WE WERE INFORMED THAT THE VEHICLE'S ENGINE IS SEIZED AND REQUIRES A NEW ENGINE. I AM THE SECOND OWNER AND HAVE ONLY HAD THE VEHICLE FOR 2 YRS AND IT ONLY HAS 87,000 MILES ON IT. IT HAS BEEN WELL MAINTAINED. THERE IS ABSOLUTELY NO REASON THE ENGINE SHOULD HAVE SEIZED SUDDENLY AS IT DID. ALL VEHICLE FLUIDS WERE CHECKED AND OPERATIONAL SAFETY CHECKS WERE PERFORMED AND WERE GOOD PRIOR TO OUR TRIP. WE ARE LUCKY TO HAVE NOT BEEN HIT BY ANOTHER VEHICLE WHEN THIS OCCURRED. I UNDERSTAND THAT THIS IS OCCURRING IN OTHER ELANTRAS OF MY SAME YEAR IN ADDITION TO THE OTHER HYUNDAI VEHICLES THAT HAVE ALREADY BEEN RECALLED. IT MY URGENT REQUEST THAT THIS BE INVESTIGATED BEFORE SOMEONE DOES GET INJURED OR KILLED. I ALSO REQUEST THAT HYUNDAI INCLUED THE ELANTRAS WITH SAME THE AFFECTED YEARS OF THE SONATA AND SANTA FE'S, SUCH AS MY 2014 BE INCLUDED IN THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280555November 16, 2019
SERVICE BRAKES
I WAS INVOLVED IN AN ACCIDENT WITH A DRIVER OF A VEHICLE MAKING AN ILLEGAL LEFT HAND TURN WHICH TOTALLED THE VEHICLE AND LED TO INJURIES WHILE DRIVING ON A CITY STREET. THE BRAKES DID NOT OPERATE CORRECTLY TO STOP THE VEHICLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11279386November 11, 2019
SERVICE BRAKES, EXTERIOR LIGHTING
WHILE APPROACHING A RED LIGHT I SMELLED AN ELECTRICAL BURNING SMELL. ONCE AT THE RED LIGHT I SAW SMOKE AND IN THE REAR VIEW MIRROR. I PULLED OVER AND EXITED THE VEHICLE TO SEE THAT THE 3RD TAIL LIGHT WAS SMOKING. I WAS ABLE TO EXTINGUISH THE FIRE. I REMOVED THE LIGHT CASING AND SECURED THE WIRING. ON MY WAY TO THE AUTO REPAIR SHOP, MY TRACTION CONTROL LIGHT ILLUMINATED ON MY DASHBOARD. THE WIRING FOR THIS 3RD TAIL LIGHT RUNS ALONG THE GAS TANK ENTRANCE AND COULD HAVE CAUSED AN EXPLOSION. I CONTACTED HYUNDAI AND WAS TOLD THAT MY VIN WAS NOT INCLUDED IN RECALL #13V113000 AND THAT MY REPAIRS WOULD BE OUT-OF-POCKET.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11279207November 9, 2019
ENGINE
AFTER DRIVING ON THE HIGHWAY THE ENGINE STARTED MAKING A SIGNIFICANT KNOCKING SOUND. I PULLED OVER AND HAD THE CAR TOWED TO THE DEALER. THEY PERFORMED AN ENGINE DIAGNOSIS AND REMOVED THE OIL PAN TO FIND A LOT OF METAL FLAKES. I WAS ADVISED NOT TO DRIVE THE VEHICLE (ENGINE WOULD LIKELY SEIZE) AND INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE ONLY HAS 85,000 MILES ON IT, AND THE REPAIR QUOTES ARE $6,500-8,500, WHICH IS ALMOST WHAT THE VEHICLE WAS WORTH BEFORE THE ENGINE FAILURE. NEITHER THE MANUFACTURER OR THE DEALER WOULD PROVIDE FINANCIAL ASSISTANCE TOWARDS REPAIR DUE TO ME BEING THE SECOND OWNER. SINCE TAKING OWNERSHIP AT APPROXIMATELY 70,000 MILES I HAVE HAD EVERY RECOMMENDED MAINTENANCE PERFORMED BY THE DEALER. NO INDICATION WAS EVER GIVEN TO ME ABOUT THERE BEING METAL IN THE OIL PAN OR ANY POTENTIAL PROBLEM ARISING. I HAVE SINCE FOUND OUT THAT THESE ENGINES HAVE A HIGH FAILURE RATE, AND THE MANUFACTURER FIGHTS TOOTH-AND-NAIL TO AVOID ACKNOWLEDGING A PROBLEM OR ASSISTING WITH REPAIR COSTS FOR SECOND OWNERS -- EVEN IF WELL UNDER THE 100,000-MILE POWER TRAIN WARRANTY PROVIDED TO ORIGINAL OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265629October 2, 2019
STRUCTURE:BODY
SINCE I BOUGHT MY 2014 HYUNDAI ELANYRA IT HAS HAD A PROBLEM WITH LEAKING WATER TO THE INSIDE OF THE VEHICLE ON THE PASSENGERS SIDE. APPARENTLY IT'S A LEAK FROM THE AC HOSE AND IT'S CLOGGED? NOW MY FLOOR IS WEAK AND IT IS ROTTING OUT DUE TO THE WATER DAMAGE. I'VE HAD IT REPAIRED BUT IT CONTINUES TO LEAK AFTER SEVERAL WEEKS OF BEING FIXED! I'VE HAD ENOUGH!!! THE WATER ONLY FLOWS WHEN ITS MOVING AROUND ANY CORNER... NO ONE CAN SIT IN THE FRONT SEAT BECAUSE THEY GET A SHOWER EVERY FEW SECONDS!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11259079September 30, 2019
SERVICE BRAKES, UNKNOWN OR OTHER
BRAKE PEDAL STOP PAD BROKE, PIECES FOUND ON THE FLOOR BOARD. TRACTION ON THE 2014 HYUNDAI ELANTRA WAS TURNED ON AND MADE THE CAR DIFFICULT TO BRAKE AND STOP. BRAKE LIGHTS STAYED ON COMPLETELY ALMOST CAUSING AN ACCIDENT. PARTS ARE NOT SOLD IN PART STORE FOR REPLACING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256636September 19, 2019
UNKNOWN OR OTHER
HYNDAI DEALERSHIP HAS REFUSED ON MULTIPLE OCCASION'S TO PERFORM THE RECALL AT A TIME THAT IS AT ALL POSSIBLE. I GAVE THEM MANY OPPERTUNITIES TO FIX THEIR MISTAKE AT TIMES I CAN BRING THE CAR TO THEM AND GHEY ARE REFUSING. THEY HAVE EVEN REUSED EVERYDAY UNTIL SEPT 30. AND ANY WEEKEND AFTER THAT OR AFTER 7 PM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256365September 18, 2019
ENGINE
I PURCHASED A 2014 HYUNDAI ELANTRA GT BRAND NEW. ADMITTEDLY I PUT A LOT OF MILES ON MY VEHICLE AND IT HAD 121000 MILES. HOWEVER, I ALWAYS KEPT UP ON MY MAINTENANCE AND ALWAYS USED SYNTHETIC OIL SINCE THE FIRST OIL CHANGE. AFTER GETTING AN OIL CHANGE I WAS ABOUT 3 MILES FROM THE FACILITY AND MY CAR SUDDENLY LOST RPM AND THE SPEED DECREASED. I PULLED OVER TO THE SIDE OF THE ROAD AND TURNED MY VEHICLE OFF. NO LIGHTS CAME ON, NOT ENGINE OR OIL. I TURNED THE VEHICLE BACK ON AND SUDDENLY THE ENGINE STARTED MAKING A RATTLING NOISE. I CALLED A TOW TRUCK AND HAD THE VEHICLE TOWED TO MY LOCAL GARAGE. THAT MECHANIC SAID HE THOUGHT IT WAS THE TIMING CHAIN. I THEN HAD THE CAR TOWED TO DICKSON CITY HYUNDAI. THERE, THEY SAID I NEEDED A NEW ENGINE. I BEGAN SPEAKING WITH A REPRESENTATIVE FROM HYUNDAI CUSTOMER CARE. I ENDED UP HAVING TO PAY HALF OF THE ENGINE REPLACEMENT AND LABOR COSTS. MY PORTION WAS $3250. THIS IS COMPLETELY RIDICULOUS THAT A VEHICLE ALWAYS MAINTAINED WOULD HAVE THE ENGINE GONE A MONTH BEFORE THE FIVE YEAR ANNIVERSARY OF PURCHASING IT. I WILL NEVER BUY ANOTHER HYUNDAI IN MY LIFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244785August 18, 2019
STRUCTURE:BODY
HATCH DOOR RECALL. ON HOT DAYS THE REAR SPOILER ON THE HATCH DOOR SWELLS AND AS A RESULT IT WILL STICK AND JAM PREVENTING THE REAR HATCH FROM OPENING. THE JAMMING CAUSED THE BODY TO DENT AND CHIP THE PAINT, THIS COULD RESULT IN FUTURE PRE-MATURE RUSTING OF THE BODY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243598August 13, 2019
VEHICLE SPEED CONTROL, ENGINE
TL* THE CONTACT OWNS A 2014 HYUNDAI ELANTRA. WHEN THE ACCELERATOR PEDAL WAS ENGAGED, THE VEHICLE HESITATED AND ONLY ACCELERATED TO 20 MPH. THE VEHICLE ALSO STALLED WHILE AT A COMPLETE STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED, BUT A FAILURE CODE COULD NOT BE FOUND. THE MECHANIC CLEANED ALL THE SENSORS; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MECHANIC STATED THAT THE THROTTLE BODY WAS CAUSING THE VEHICLE NOT TO ACCELERATE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 93,532.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232747July 17, 2019
POWER TRAIN
BOUGHT BRAND NEW, ORIGINAL OWNER WARRANTY VERIFIED AND REGULAR MAINTENANCE DONE AT 5K INTERVALS INSTEAD OF 7500 MILES DUE TO BURNING OIL WITHIN FIRST YEAR OF OWNERSHIP. DEALERSHIP HAS REFUSED OPPORTUNITIES TO INSPECT AND REPAIR FOR OTHER WARRANTABLE DEFECTS IN BACKUP CAMARA, SUNROOF, ETC. CAR OUT OF SERVICE SINCE 3-28-19, AT 55000 MILES CLUTCH ASSEMBLY RIVETS DETACHED AND POWERTRAIN FAILED CAUSING A CRACKED ROD. CAR WAS PRESENTED TO DEALER. DEALER REFUSED. HYUNDAI ASSURANCE REFUSED TOW TO NEXT DEALER WITHOUT UPFRONT PAYMENT. CAR WAS TAKEN TO LOCAL AAMCO WHERE DEFECTIVE RIVETS WERE DIAGNOSED. OEM CLUTCH WAS RETAINED FOR EVIDENCE. CAR WAS EXAMINED BY SECOND ASE TECHNICIAN, CAR WAS DEEMED HAZARDOUS TO DRIVE AND COULD CAUSE FIRE IF ROD BROKE AND PUNCTURED ENGINE WALL DUE TO DIRECT INJECTION SYSTEM. COSTS FOR REPAIR/RENTAL/TOW APPROACHED 15000, SO RENTAL WAS TURNED IN AND ANOTHER VEHICLE WAS PURCHASED TO PROVIDE TRANSPORTATION WHILE ARBITRATING COMPLAINT. ITS ONLY VEHICLE SINGLE PARENT AND WARRANTY COVERS REPAIR/TOW/RENTAL, BUT HYUNDAI CORPORATE AND DEALER HAVE YET TO PROVIDE ANY REMEDY (STILL AS OF 7-17-19) PER CFR RULE 703 OR MAGNUSSON-MOSS ACT CLAIM WITH BBB AUTOLINE WAS FILED CERTIFIED MAIL ON 5-15-19. BBB MEDIATOR FAKED PHONE CALL AGREEMENT AND PERJURED SETTLEMENT LETTER. OFFER WAS NEVER ACCEPTED BECAUSE NEITHER HYUNDAI NOR BBB ARE FOLLOWING RULE 703 PROCEDURES AND DID NOT COMPLETE RESPONSE FORM. INSTEAD BBB ASSIGNED A SPECIALIST TO PERSONALLY ATTACK AND INTERROGATE ATTEMPTING TO COERCE ME. MULTIPLE REQUESTS FOR ARBITRATION HAVE BEEN NEGATED OR IGNORED. LOCAL BBB OFFICE IN TOWN OF RESIDENCE WAS CONTACTED END OF JUNE. THE REPRESENTATIVE THAT SAID SHE COULD GET ARBITRATION SETUP WAS FIRED THE DAY AFTER. WAS TOLD BY DIRECTOR OF OPERATIONS THEY MAY NOT HAVE ARBITRATOR AVAILABLE AND WILL REQUIRE TRAVEL 5 HRS AWAY TO ATTEND HEARING IF HYUNDAI AGREES TO ARBITRATE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232618July 16, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
CAR JUST STOPPED AND I RECEIVED A CALL AND THEY SAID THE ENGINE IS OUT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231857July 15, 2019
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), STEERING
VEHICLE AIR BAGS SYSTEMS JUST WENT OUT. ALSO MY ELECTRONIC POWER STEERING SYSTEM ISN'T WORKING EITHER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228287June 28, 2019
ENGINE, VEHICLE SPEED CONTROL
2014 ELANTRA DRIVING THE CAR IN TOWN AT SLOW SPEEDS, USUALLY AROUND 15-25 MILES AN HOUR, WITH RPMS AT ABOUT 1250. FIRST NOTICED AN ISSUE WITH EXTREMELY JERKY DRIVING, BUT ADDED GAS AND THE PROBLEM WENT AWAY, AND I THOUGHT IT WAS A ONE-TIME THING. ABOUT A WEEK LATER, IT HAPPENED AGAIN. I SET AN APPOINTMENT TO THE MURDOCK HYUNDAI OF MURRAY UTAH TO SOLVE THIS ISSUE THAT WAS PUTTING MY FAMILY AND MY SECURITY IN RISK. ON JUNE 18TH AROUND 6 PM, THE DID A DIAGNOSTIC CHECK IN THE DEALERSHIP AND THEN, THEY RECOMMENDED ME TO CLEAN MY GAS INJECTORS, TO DO A TUNE-UP, TO DO AN ALIGNMENT AND TO ADD NEW FOUR TIRES CHANGE SINCE THEY WERE TOTALLY DAMAGED., SOME KIND OF HYUNDAI SOLVENT CLEANERS FOR THE GAS ENGINE. ALL OF THE SERVICES HAD A TOTAL OF $1043 DOLLARS. I THOUGHT IT WAS ALL IT NEEDED BUT NOT IT WAS NOT. A FEW DAYS LATER, THE CAR STARTED TO HAVE THE SAME SYMPTOMS AS BEFORE, LOSING POWER AGAIN, ENGINE SLOWING DOWN AND BAD GAS MILEAGE... I SET UP ANOTHER APPOINTMENT WITH THE DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222972June 27, 2019
ENGINE
ENGINE SEIZED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222538June 25, 2019
UNKNOWN OR OTHER
WHENEVER I USE THE AIR CONDITIONER OR VENTILATION THERE'S AN OVERWHELMING SMEL OF MOLD. THIS OCCURS IN STATIONARY AND WHEN THE CAR IS IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220899June 18, 2019
UNKNOWN OR OTHER
I BOUGHT THIS CAR IN 2017. THE DEALER PASSED IT FOR STATE INSPECTION,AFTER. A DAY NOTICED A RUMBLE IN FRONT END. BROUGHT TO DEALER, WAS TOLD BRAKE ROTORS WERE WARPED. THEY REPLACED ROTORS. PROBLEM SOLVED. TWO YEARS LATER WENT FOR STATE INSPECTION AND ROTORS AND BRAKE PADS ARE WORN OUT. THIS WOULD INDICATE AN OVER HEATING OF BRAKES. HOT BREAKS WILL CAUSE LOSS OF BRAKES OR TAKE LONGER TO STOP. THIS WOULD ALSO EXPLAIN OTHER COMPLAINTS ABOUT BRAKES,AND WHY IT CAN'T BE DUPLICATED WHEN TESTED BY MECHANICS THEY DON'T DRIVE IT LONG ENOUGH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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