Hyundai Elantra Complaints (2002)

342 consumer complaints on file.

#10213093December 28, 2007
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. THE FUEL RAIL IS LEAKING GAS ONTO THE ENGINE AND THE CHECK ENGINE LIGHT REMAINS ILLUMINATED. THE DEALER STATED THAT THIS WAS A COMMON FAILURE AND WAS CAUSED BY A MANUFACTURER DEFECT. THE DEALER PERFORMED A DIAGNOSTIC, WHICH SHOWED THAT TWO SENSORS FAILED. THE DEALER STATED THAT THIS WAS A VERY SERIOUS ISSUE THAT COULD RESULT IN A FIRE. THE CONTACT WAS NOT ALLOWED TO TAKE HER VEHICLE HOME DUE TO THE RISK OF FIRE AND THE SEVERITY OF THE GAS LEAK. HYUNDAI STATED THAT NOTHING MORE COULD BE DONE BECAUSE THE PART WAS OUT OF WARRANTY. THE CONTACT STATED THAT THEY WERE NOT EVEN INTERESTED IN LOOKING AT THE PART. THE VEHICLE HAS A 100,000 MILE POWERTRAIN WARRANTY; HOWEVER, THE MANUFACTURER STATED THAT THIS PARTICULAR INCIDENT WAS NOT COVERED FOR THAT WARRANTY. AS A RESULT, OTHER COMPONENTS, SUCH AS THE GASKET, HAVE BLOWN. THE MANUFACTURER STATED THAT THERE WAS NO RECALL FOR THIS PARTICULAR DEFECT; HOWEVER, THERE WERE RECALLS LISTED FOR SIMILAR FUEL DEFECTS OF THE SAME PRESENCE OF FUEL LEAKAGE. THOSE NHTSA CAMPAIGN ID NUMBERS ARE 04V369000 AND 04V178000. THE FAILURE AND CURRENT MILEAGES WERE 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210796December 4, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DRIVING 25 MPH - APPROACHED STOP SIGN - BRAKES FAILED COMPLETELY, NO PEDAL, PUMPED BRAKES, NO PETAL AND NO STOPPING - NO WARNING, NO BRAKE LIGHT ON DASH - RAN THROUGH A STOP SIGN UNABLE TO STOP - NO ONE WAS COMING FORTUNATELY - PULLED OVER TO SIDE OF ROAD - HAS VEHICLE TOWED TO DEALERSHIP. WAS ADVISED MY VEHICLE WAS 3 MONTHS OUT OF WARRANTY AND REPAIRS WOULD COST $1400.00 TO REPLACE A LEAKING ABS ANTI LOCK BRAKE MODULE. I QUESTIONED WHY ALL BRAKES FAILED AT ONCE WITHOUT WARNING SINCE THIS IS A DUAL MASTER CYLINDER SYSTEM WHICH SHOULD SEGREGATE BRAKING FRONT FROM REAR. I ALSO QUESTIONED WHY SUCH A SERIOUS DEFECT WOULD NOT BE COVERED SINCE THIS CAR ONLY HAS 40,000 MILES, IS 3 MONTHS BEYOND THE 5 YEAR APPLIED WARRANTY, AND REPORTEDLY HAS A 10 YEAR, 100,000 WARRANTY. I AM CONCERNED BECAUSE WE HAVE ANOTHER EXACT SAME YEAR AND MODEL CAR IN OUR FAMILY. I CALLED THE HYUNDAI 800 LINE FOR CUSTOMER SUPPORT. THEY ADVISED ME THEY WOULD LOOK AT IT AND GET BACK TO ME WITHIN 2 BUSINESS DAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195834July 3, 2007
VEHICLE SPEED CONTROL
2002 HYUNDAI ELANTRA WITH MATS THAT CURL UNDER THE ACCELERATOR CUSTOMER STATES THAT HIS CAR SUDDENLY ACCELERATED OUT OF CONTROL CAUSING A ACCIDENT**CC THE CONSUMER PROVIDED AN ARTICLE THAT DETAILS THE SAME PROBLEM HE WAS HAVING WITH HIS VEHICLE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10192713June 7, 2007
SUSPENSION:FRONT:STABILIZER BAR, SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
TL*THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. WHILE DRIVING 25 MPH, THE VEHICLE LOST STEERING CONTROL AND SWERVED LEFT ON A ONE WAY STREET. THE FAILURE WAS CAUSED BY THE LOWER CONTROL ARM. THE CONTACT WAS ABLE TO STOP THE VEHICLE WITHOUT A CRASH. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT THE FRONT LOWER CONTROL ARM WAS COMPLETELY RUSTED. THE VIN AND PURCHASE DATE WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 95,000. UPDATED 02-01-08. *KB UPDATED 02/01/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191381May 21, 2007
ELECTRICAL SYSTEM:WIRING
WHILE DRIVING IN THE RAIN THE DOOR LIGHT AND DOOR CHIME CAME ON FOR NO REASON. WENT INTO THE DITCH TRYING TO FIND WHAT WAS HAPPENING. EVERY TIME I WASHED THE CAR OR DROVE IN THE RAIN THE SAME THINGS HAPPENED . HAD TO DISCONNECT THE BATTERY AND WAIT A DAY OR TWO UNTIL SOMETHING DRIED. HEARD THAT HYUNDAI HAD A MANUFACTURING FLAW IN THAT THEY HAVE NOT SEALED THE PILLAR AND FENDER AREA ,THUS WATER JUST RAN TO THE ELECTRICAL WIRING. IT SHORTED OUT THE BATTERY, WHICH I HAD TO REPLACE ,AND COULD NOT DRIVE IN THE RAIN OR WASH THE CAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186693April 2, 2007
WHEELS:RIM
TL*THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. THE CONTACT STATED THAT THE VEHICLE VIBRATED BECAUSE THE RIMS WERE BENT. THE RIMS WERE REPLACED, BUT THE VEHICLE CONTINUED TO VIBRATE BECAUSE THE RIMS DID NOT FIT THE HUB. CURRENTLY, THE VEHICLE CONTINUED TO VIBRATE. THE CONTACT WAS CONCERNED ABOUT SPENDING MONEY ON THE VEHICLE ,ONLY FOR IT NOT TO BE PROPERLY REPAIRED. THE CURRENT MILEAGEWAS 55,100 AND FAILURE MILEAGE WAS 53,767. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186338March 28, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:WHEEL CYLINDERS
I HAD THE VEHICLE INSPECTED ON MARCH 3, 2007, IT PASSED INSPECTION. ON MARCH 23, 2007 LOST THE BRAKES. UPON DEALER'S INSPECTION OF THE BRAKES,THEY FOUND THE PADS CAME COMPLETELY DETACHED FROM THE SHOES. ALSO, THE WHEEL CYLINDERS WERE LEAKING. THE BRAKES AND WHEEL CYLINDERS WERE FINE 3 WEEKS PRIOR TO THEM BLOWING APART. NOW I AM OUT HUNDREDS OF DOLLARS AND AM VERY THANKFUL THIS OCCURRED ON A BACK ROAD AND NOT ON A HIGHWAY. SOMEONE COULD HAVE BEEN EASILY KILLED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184204March 5, 2007
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS FROZE UP WHILE DRIVING IN STORM. THE CAR HAD TO BE PULLED OFF THE ROAD. THE LINKAGE HAD TO BE REPLACED. THIS WAS THE SECOND TIME THE LINKAGE HAS FROZEN UP. IN BETWEEN THE TWO LINKAGE FAILURES THE WIPER MOTOR ALSO HAD TO BE REPLACED. ALL PARTS WERE HYUNDAI OEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182058February 9, 2007
EQUIPMENT:ELECTRICAL, EXTERIOR LIGHTING:HEADLIGHTS
HEADLAMP BULBS BURN OUT EVERY COUPLE OF MONTHS. I WAS USING AFTERMARKET BULBS WHICH HAVE NO WARRANTY. AFTER I WENT THROUGH 4 BULBS. I PURCHASED NEW BULBS FROM DEALER AND HAVE NOT HAD AN ISSUE WITH THEM FOR OVER A YEAR AND A HALF AND STILL WORKING FINE. I REMOVED THE ASSEMBLY TO MAKE SURE THE BULBS WERE IN CORRECTLY AND SECURE AND I MADE SURE TO USE A TISSUE SO NOT TO HAVE ANY OIL FROM MY HANDS GET ON THE BULBS EACH TIME WHICH COULD MAKE BULBS BURN OUT QUICKER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182029February 8, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
I OWN A 2002 HYUNDAI ELANTRA. WHILE DRIVING IN A NEIGHBORHOOD MY DAUGHTER HIT HER BRAKES TO AVOID A DOG. UPON BRAKING THE LEFT LOWER CONTROL ARM OF THE VEHICLES SUSPENSION BROKE AND AS A RESULT THE LEFT FRONT TIRE WAS THROWN INTO THE BACK OF THE WHEEL WELL. IF THIS HAD HAPPENED ON THE HIGHWAY MY DAUGHTER WOULD HAVE MOST CERTAINLY DIED. UPON NOTIFYING HYUNDAI I WAS TOLD WITH 92,000 MILES THE CAR WAS OUT OF WARRANTY AND THEY WOULD DO NOTHING TO FIX IT. I THEN TRIED TO PRESENT THEM WITH THE FAILED PART AND WAS TOLD THAT THE HYUNDAI REPRESENTATIVE WOULD BE AT THE DEALERSHIP DURING THE WEEK OF JAN. 1 AND I WOULD RECEIVE A CALL. TO THIS DATE (FEB. 8) I HAVE HEARD NOTHING. MY CALLS TO THE DEALERSHIP HAVE GONE UNRETURNED. I AM CONCERNED THAT SOMEONE ELSE DRIVING A 4 YEAR OLD VEHICLE MAY BE KILLED BY AN UNEXPECTED RUST THROUGH OF A 4 YEAR OLD PART. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10180973January 29, 2007
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHT BULBS ON MY 2002 HYUNDAI ELANTRA BURN OUT EVERY FEW MONTHS. MOST RECENTLY HAD TO BE REPLACED IN SEPTEMBER 2006 AND AGAIN IN DECEMBER 2006. WHEN I CONTACTED THE DEALER, GARY ROME HYUNDAI, HOLYOKE, MA, (413) 536-4328, I WAS TOLD THAT THEY WOULD CHARGE $90/HOUR TO LOOK AT THE PROBLEM AND COULD NOT GUARANTEE THAT THEY WOULD FIND IT. THEY SUGGESTED THAT THE BULBS WERE BEING INSTALLED IMPROPERLY, AND ALSO OFFERED TO LIMIT WORK TO 1/2 HOUR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172792November 6, 2006
SEAT BELTS
DT*: THE CONTACT STATED THE DRIVER'S SIDE FRONT SEAT BELT WOULD NOT RETRACT OR HOLD CORRECTLY. IF THE VEHICLE WERE IN AN ACCIDENT IT WOULD NOT PROTECT THE OCCUPANT PROPERLY. THE SERVICE DEALER STATED THE SPRING WOULD NOT CATCH AND THE SEAT BELT NEEDED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169841October 3, 2006
POWER TRAIN:CLUTCH ASSEMBLY
MY 2002 HYUNDAI ELANTRA'S CLUTCH HAS FAILED AGAIN AFTER JUST 25000 MILES. I HAVE HAD THE CLUTCH REPLACED ONCE, AT WHICH POINT THE MILEAGE WAS ONLY 22000. I DO NOT HAVE BAD DRIVING HABITS, TO WHICH MY ENTIRE FAMILY WILL ATTEST. NO ONE ELSE HAS EVER DRIVEN MY CAR. THE COST TO ME OF THIS PROBLEM WAS $800 THE FIRST TIME AND HAS BEEN ESTIMATED TO BE BETWEEN $1150 AND $1250. I BROKE DOWN ON THE HIGHWAY AND WAS LUCKY TO MAKE IT TO THE SIDE OF THE ROAD BEFORE THE VEHICLE STOPPED MOVING. I HAVE RESEARCHED THIS PARTICULAR VEHICLE AND FOUND THAT MANY OTHERS HAVE SUFFERED SIMILAR PROBLEMS WITH THE CLUTCH, YET HYUNDAI HAS MADE NO ATTEMPT TO ASSUME BLAME FOR THE PROBLEM OR TO HELP WITH REPAIR COSTS. THE ONLY WAY THEY HAVE EVER PROVIDED REIMBURSEMENT IS IF THE OWNER THREATENS LEGAL ACTION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167937September 12, 2006
EXTERIOR LIGHTING:HEADLIGHTS
MY HEADLIGHTS KEEP BURNING OUT. THE DRIVER'S SIDE BULB IS VERY DIFFICULT TO CHANGE - NOT ROOM FOR FINGERS TO ROTATE BULB IN AND OUT. REPLACEMENT LIGHTS ARE EXPENSIVE. HAD NEVER HAD THIS PROBLEM WITH ANY OTHER CAR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167389September 5, 2006
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS ON MY VEHICLE KEEP BURNING OUT TO RAPIDLY. THIS WILL BE THE 4TH TIME I HAVE REPLACED THEM SO FAR. I HAVE USED HYUNDAI BULBS TO VERY EXPENSIVE BULBS AND THE RESULT IS THE SAME AND THE DRIVER SIDE BULB IS VERY DIFFICULT TO CHANGE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164906August 8, 2006
EXTERIOR LIGHTING:HEADLIGHTS
I HAVE TO CONTINUALLY REPLACE MY HEADLIGHTS. SINCE PURCHASING THE CAR IN 2002 I HAVE HAD TO REPLACE THE BULBS AT LEAST 3 TIMES A PIECE. DEALER TOLD ME IT WAS THE BULBS I WAS BUYING BUT I AM BUYING HYUNDAI BULBS. THIS PROBLEM IS VERY ANNOYING. IT IS HARD TO REPLACE DRIVER SIDE BY MYSELF. VERY EXPENSIVE TO TAKE TO DEALERSHIP TO BE CHANGED. ALSO THERE IS NO WAY OF KNOWING WHEN THE BULB BURNS OUT, HAD TO WAIT FOR COPS TO PULL ME OVER TO FIND OUT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164316August 3, 2006
EXTERIOR LIGHTING:HEADLIGHTS
I'VE HAD TO REPLACE BOTH HEADLIGHTS TWICE SINCE I BOUGHT THE CAR IN 2002. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163202July 23, 2006
EXTERIOR LIGHTING:HEADLIGHTS
2002 ELANTRA HEADLIGHT BULBS BURN OUT EVERY TWO MONTHS. FIRST ONE THEN TWO WEEKS LATER THE OTHER, JUST LIKE CLOCKWORK. I HAVE NEVER SEEN ANYTHING LIKE THIS, AUTO HEADLAMPS GENERALLY LAST FOR YEARS! VERY EXPENSIVE AND ANNOYING PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162621July 5, 2006
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
2002 ELANTRA SURGED FORWARD WHEN BRAKES WERE APPLIED. *TS THE DEALER ATTRIBUTED THE VIOLENT ACCELERATION AS POSSIBLY BEING DUE TO THE THICK RUBBER FLOOR MAT WHICH MAY HAVE BEEN WEDGE UNDER THE ACCELERATOR, HOWEVER THE CONSUMER DISAGREED WITH THAT THEORY STATING WHEN HE STARTED THE VEHICLE, THE FLOOR MAT WAS AT LEAST 6-9 INCHES AWAY FROM THE ACCELERATOR. THE CONSUMER, HIS WIFE AND THE MECHANIC ALL EXPERIENCED THE SUDDEN ACCELERATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157724May 17, 2006
EXTERIOR LIGHTING:HEADLIGHTS
DT*: THE CONTACT STATED UPON INSPECTION OF THE VEHICLE IT WAS NOTICED THE HEADLIGHTS WERE CLOUDY. THE DEALERSHIP DETERMINED THIS WAS NOT A MANUFACTURER DEFECT. THE MANUFACTURER WAS ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Elantra