Honda Ridgeline Complaints (2018)

162 consumer complaints on file.

#11319870March 31, 2020
ELECTRICAL SYSTEM
THE WIRING HARNESS (HONDA PART #32109-T6Z-AOO) BETWEEN THE LIFT GATE AND THE TRUCK BED FOR THE BACKUP CAMERA IS SUBJECT TO PREMATURE FAILURE. MY 2018 RIDGELINE BACKUP CAMERA QUIT, AND WHEN I DID RESEARCH ON THE RIDGELINE BLOGS, I FOUND THIS IS A VERY COMMON PROBLEM. THE HARNESS ITSELF IS SURPRISINGLY WIMPY FOR A HONDA PRODUCT. I HAD MINE REPLACED BY MY HONDA DEALER, BUT MY GUESS IS VIRTUALLY EVERY RIDGELINE WILL EXPERIENCE THIS FAILURE EVENTUALLY. I'VE TRIED TO ATTACH PHOTOS OF THE HARNESS, AS WELL AS THE EMAIL I RECEIVED FROM HONDA CUSTOMER SERVICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308903February 13, 2020
VEHICLE SPEED CONTROL
UNCOMMANDED ACCELERATION OF UP TO 5 MPH AFTER SETTING CRUISE CONTROL. WILL OCCUR INTERMITTENTLY AT BOTH LOW AND HIGH SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302708January 29, 2020
STRUCTURE:BODY, ELECTRONIC STABILITY CONTROL (ESC)
WATER LEAK FROM MOONROOF AND OR WINDSHIELD WILL SHORT OUT BLIND SPOT MONITOR SENSORS AND CAUSE WARNING LIGHT IN THE DASH TO APPEAR 'BLIND SPOT MONITOR SYSTEM PROBLEM'
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267166October 8, 2019
ELECTRICAL SYSTEM
ALL THE WINDOWS ROLL DOWN ON THEIR OWN. SOMETIMES WHEN UNLOCKING THE DOOR, AND SOMETIMES WHEN EXITING THE VEHICLE. NEVER WHEN THE CAR IS RUNNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252010August 28, 2019
STRUCTURE:BODY, SERVICE BRAKES
ON JUNE 13, 2019, I HIT A ROCK IN A PARKING LOT IN THE FRONT OF THE VEHICLE. LATER TOOK TO A BODY SHOP WHEN RADAR SENSOR LIGHTS CAME ON. WAS TOLD IT WAS THE MISALLIGNMENT OF THE RADAR SENSOR UNIT CAUSED BY THE ROCK COLLISION. BODY SHOP SAYS THEY RECALIBRATED, BUT THE WARNING LIGHTS STILL RANDOMLY COME ON. COUNLDN'T GET AN APT. WITH THE DEALERSHIP TO LOOK AGAIN, FOR THE THIRD TIME, UNTIL MID SEPT. DECIDED RATHER THAN RISK A FALSE POSITIVE BREAKING SYSTEM ERROR CAUSED BY THE MALFUNCTIONING RADAR SENSOR, TO TURN IT OFF. I'M HEADING OUT ON A TRIP OVER 6 MOUNTAIN PASSES AND AM NOT PLEASED THAT I HAVE TO DO THIS AND FEEL THIS DEFECT AND LACK OF RESOLUTION FOR 3 MONTHS COULD AFFECT MY SAFETY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11228986July 2, 2019
SEATS, UNKNOWN OR OTHER
WHENEVER I DRIVE THE VEHICLE, MY LEFT FOOT GOES NUMB AFTER DRIVING FOR ONLY 5-15 MINUTES. MY LEFT FOOT AND LEG ARE VERY PAINFUL FOR THE BALANCE OF THE DAY ANYTIME I DRIVE THE RIDGELINE. (I AM OF AVERAGE HEIGHT AND WEIGHT.) I HAVE REACHED OUT TO THE HONDA DEALERSHIP AND AMERICAN HONDA (SEE CORRESPONDENCE) AND THEY HAVE NOT BEEN HELPFUL. I BELIEVE THE PROBLEM IS WITH THE DRIVER'S SEAT, BUT IT COULD ALSO BE IN THE FLOORBOARD OF THE VEHICLE. I STOPPED DRIVING IT FOR 2 WEEKS, AND ALL MY LEG ISSUES WENT AWAY. WHEN I RESUMED DRIVING, THE PROBLEMS REOCCURRED. IT HAPPENS EVERY TIME I DRIVE THE RIDGELINE. I PURCHASED THE VEHICLE BRAND NEW AT MAITA HONDA IN CITRUS HEIGHTS CA ON 12-31-18.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11206191May 8, 2019
ELECTRICAL SYSTEM
TWO WAY TAILGATE BACK UP CAMERA WIRING BROKE AFTER ONLY 7000 MILES DUE TO POOR DESIGN, PER LIA HONDA REPRESENTATIVE.THIS WIRE HARNESS SUPPLIES BACK UP CAMERA VIEWING. AFTER 7000 MILES I WAS UNABLE TO SEE WHAT WAS BEHIND VEHICLE WHEN BACKING UP. WIRES BROKE DUE TO UNDER ENGINEERED HARNESS MATERIAL. AS TAILGATE CAN BE OPEN IN 2 WAY, UP/DOWN AND AS A SWINGING OUT DOOR, HARNESS IS NOT STRONG ENOUGH TO ENDURE SURE REPETITIVE MOTION. DEALER INFORMED ME THAT THEY ARE SEEING MANY HARNESSES BEING REPLACED AND THERE IS NOW A BACK ORDER OF REPLACEMENT HARNESSES. THE NEWLY INSTALLED HARNESS IS THE SAME PART NUMBER AS NEW. IT WAS AND IS NOT AN UPDATED CAMERA WIRE HARNESS. IN CONCLUSION THIS HARNESS WILL ALSO FAIL IN THE FUTURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171414January 22, 2019
ELECTRICAL SYSTEM
ON SUNDAY JANUARY 20TH I WAS HEADING TO MONTREAL FROM TORONTO DURING A SNOW STORM. ABOUT 2 HRS INTO THE TRIP, SOMEONE CUT IN FRONT OF ME , AND I ATTEMPTED TO SOUND THE HORN, HOWEVER IT APPEARED IT HAD FROZEN UP, AND BARELY WORKED. ALONG WITH A HORRIBLE EXHAUST VIBRATION DURING THE LAST 3 HOURS OF MY 6 HOUR TRIP. IT APPEARS THAT HONDA ISN'T READY FOR WINTER AS THRY CLAIM WITH THEIR CRV AD AT THIER WINTER TESTING FACITLY.... THIS IS A MAJOR SAFETY ISSUE NOT HAVING A WARNING DEVICE DURING A SNOW STORM, ALONG WITH THE ACCUMULATION OF SNOW STICKING UNDER THE VEHICLE CAUSING A TERRIBLE EXHAUST NOISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141551October 20, 2018
FUEL/PROPULSION SYSTEM
DURING ACCELERATION VEHICLE LOSES POWER FOR SEVERAL SECONDS. INTERMITTENT FAILURE WHILE MERGING ONTO HIGH-SPEED HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088970April 19, 2018
FUEL/PROPULSION SYSTEM
WATER ENTERS BETWEEN THE TWO FLAPS ON THE CAPLESS FUEL FILLER. IF TEMPERATURES ARE BELOW FREEZING THE OUTER FLAP WILL FREEZE. HAPPENS WHEN IT IS RAINING OR GOING THROUGH A CAR WASH. YOU CAN SIT THERE AND PUSH IN THE OUTER FLAP AND SEE WATER STREAMING OUT OF IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076747March 7, 2018
FUEL/PROPULSION SYSTEM
WATER IS ENTERING THE AREA BETWEEN THE INNER AND OUTER FLAPS ON THE FUEL FILLER NECK AND FREEZING. FUELING CAN NOT BE PERFORMED UNTIL THE ICE IS REMOVED. WATER ENTERING THIS AREA WILL ALSO CAUSE FUEL CONTAMINATION IN WARM MONTHS WITH ENGINE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075831March 2, 2018
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES:HOOD:LATCH
TL* THE CONTACT OWNS A 2018 HONDA RIDGELINE. WHILE DRIVING 55 MPH, THE HOOD RAISED APPROXIMATELY TWO INCHES. THE CONTACT PULLED OVER AND CHECKED THE HOOD TO ASSURE IT WAS LATCHED PROPERLY. THE DEALER (LODI HONDA, 1700 S CHEROKEE LN, LODI, CA 95240) INFORMED THE CONTACT THAT HONDA WOULD HAVE TO LOOK INTO THE MATTER. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 1,165.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074800February 23, 2018
STRUCTURE
2018 HONDA RIDGELINE RTL-E. CONSUMER WRITES IN REGARDS TO NOISE COMING FROM DRIVERS SIDE FRONT WINDOW WHILE DRIVING VEHICLE. *LD *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072138February 11, 2018
FUEL/PROPULSION SYSTEM
WATER GETS IN BETWEEN THE FIRST AND SECOND FLAP OF THE CAPLESS FUEL FILLER NECK AND FREEZES. THIS HAPPENS WHEN IT IS RAINING AND THE TEMPERATURE DROPS BELOW FREEZING. IF THE TEMPERATURE IS ABOVE FREEZING THE WATER JUST SITS BETWEEN THE TWO FLAPS. I DON'T KNOW WHEN (STATIONARY, IN MOTION, TURNING ETC) IT IS GETTING IN THERE. IT HAPPENS WHEN IT IS RAINING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072150February 11, 2018
FUEL/PROPULSION SYSTEM
ICE BUILD-UP IN FUEL FILL NECK CAUSING INABILITY TO REFUEL. ICE FORMS ON FLAP INSIDE FILL NECK PREVENTING INTRODUCTION OF FUEL FILL NOZZLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072068February 10, 2018
FUEL/PROPULSION SYSTEM
THE CAPLESS GAS FILL SYSTEM ALLOWS WATER TO GET IN THE FILL NECK. THE WATER CAN THEN FREEZE AND MAKE IT DIFFICULT OR IMPOSSIBLE TO PUT A FUEL NOZZLE INTO THE VEHICLE. THE ONLY WAY TO TEMPORARILY CORRECT THE ISSUE IS TO MELT THE ICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066789February 3, 2018
FUEL/PROPULSION SYSTEM
IN THE WINTER WATER GETS INTO THE FUEL FILLER NECK CAUSING THE CAR UNABLE TO BE FILLED CANNOT PUT THE NOZZLE IN RECOMMEND PUT A SEAL ON THE INSIDE OF THE DOOR SO THE DOOR WILL SEAL AND WATER WON'T ENTER BETWEEN THE COVER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064413January 23, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2018 HONDA RIDGELINE. THE CONTACT STATED THAT THE SAFETY SYSTEM FEATURE THAT DETECTS SURROUNDING VEHICLES DID NOT FUNCTION. IN ADDITION, THE CONTACT STATED THAT THE BRAKES DID NOT ACTIVATE IN ORDER TO AVOID A CRASH WHEN THE VEHICLE WAS TOO CLOSE TO THE VEHICLE IN FRONT. THE CONTACT ALSO STATED THAT WHEN VEERING OFF THE LANE, THE SYSTEM DID NOT ALERT THE DRIVER. THE VEHICLE WAS TAKEN TO OCEAN HONDA DEALER (8442 US-19, PORT RICHEY, FL 34668, (727) 312-0759) AND THE COURTESY PALM HARBOR HONDA (31200 US HWY 19 N, PALM HARBOR, FL 34684) WHERE IT WAS DIAGNOSED THAT THE RADAR SUB-ASSEMBLY (PART NUMBER: 36802T6ZA01) NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND CONFIRMED THAT THE PARTS FOR THE REPAIR WERE ON BACKORDER. THE CONTACT WAS PROVIDED WITH CASE NUMBER: 06603727 FROM THE MANUFACTURER HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 3,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064511January 23, 2018
STRUCTURE:BODY
FUEL FILLER NECK FREEZES IN COLD WEATHER. HONDA REPLACED THE ENTIRE PART ONCE BUT IT DID NOT FIX THE PROBLEM. I CANNOT FILL UP IN COLD WEATHER BECAUSE OF THE FREEZING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061131January 8, 2018
FUEL/PROPULSION SYSTEM
CAPLESS FUEL FILLER DEFECT. WATER GETS IN CHAMBER AND IN FREEZING TEMPERATURES, DRAINAGE HOLES GET PLUGGED WITH ICE AND SUBSEQUENT WATER ENTERS, BUILDS UP, CREATES BLOCKAGE AND PREVENTS FLAP FROM OPENING AND VEHICLE CANNOT BE GASSED UP. NOT BEING ABLE TO PUT GAS IN VEHICLE AND BEING STRANDED IN SUB-FREEZING TEMPS IS DANGEROUS TO SAY THE LEAST. READ MORE DESCRIPTION OF THE PROBLEM AT RIDGELINE OWNER'S GROUP FORUM: HTTP://WWW.RIDGELINEOWNERSCLUB.COM/FORUMS/185-2G-PROBLEMS-FIXES-TSB-S/157474-GAS-FILLER-NECK-LOCKED-FROZEN-WATER-INSIDE-23.HTML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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