Honda Ridgeline Complaints (2019)

238 consumer complaints on file.

#11606263August 3, 2024
FUEL/PROPULSION SYSTEM, FUEL SYSTEM, GASOLINE
VEHICAL HESITATES WHILE DRIVING WORSE WHEN POWER IS NEEDED SUCH AS PASSING OR CLIMBING. DANGER WHEN POWER IS NEEDED AND DOES NOT RESPOND SUCH AS MERGING ON TO HIGHWAY VEHICAL INSPECTED BY HONDA DEALER, NO ETA ON REPLACEMENT PARTS IT IS PAST 60 DAYS FOR RECALL NO WARNING LAMPS, FAILURE STARTED UNKNOWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604875July 27, 2024
VISIBILITY/WIPER
What component or system failed or malfunctioned, and is it available for inspection upon request? Driver side Side View Mirror - No, I had to have it replaced and did not get it back. Please see recalls related to this issue for years 2020 thru 2021 for Honda Pilots, Passports, Ridgelines, and Odysseys. To me it seems they need to go back one more year. Same problem/issue as reported in these recalls. How was your safety or the safety of others put at risk? The mirror (glass part, not the whole frame) was vibrating substantially when driving. Mabe it very difficult to have a clear view out that mirror. Difficult to see here other vehicles where in that mirror. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, dealer saw problem and agreed it was a problem. They replaced it. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not that I am aware of. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603395July 19, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign number: 23V858000 (Fuel System and Gasoline). The contact stated while driving 50 MPH, the check engine warning light illuminated, and the vehicle hesitated and stalled. The contact continued to drive the vehicle until arriving to a parking lot where the vehicle was turned off. The contact waited for several minutes and restarted the vehicle, and the failure was resolved. The dealer was contacted and informed the contact that the parts were not yet available for the recall repair. The vehicle was not diagnosed. The contact had received a second notice that stated that parts were available in limited quantities. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted and confirmed that the parts were being distributed in limited quantities. The failure mileage was 119,917. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601757July 13, 2024
FUEL/PROPULSION SYSTEM
Emissions light came on and code read a faulty fuel injector. I see it is an extremely common issue and warranty has been extended in some states. Honda dealership tried to charge me $2,000 to replace injectors. This is happening to two other ridgeline owners that I am aquatinted with. It seems that Honda is aware of the issue when I purchased the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598635July 3, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597809June 30, 2024
ELECTRICAL SYSTEM
BACK UP CAMERA STOPPED WORKING A COUPLE OF MONTHS AGO. I CURRENTLY HAVE APROX. 56000 MLES AS OF JUNE 30 2024. CANT SEE ANYTHING BACKING UP - CLOUDY PICTURE ON DASHBOARD. I WILL HAVE TO HAVE FIXED SOON-TOO DANGEROUS TRYING TO LOOK THROUGH THE BACK WINDOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597734June 29, 2024
POWER TRAIN
The transmission in my Honda Ridgeline failed while traveling on the highway at a high rate of speed. Ultimately, there was an internal failure with 3rd gear having been lost. The vehicle was not towing or hauling anything other than myself, two other passengers, and a bit of luggage. This was a properly maintained vehicle with a transmission service performed a year prior. Upon stopping I opened the hood to discover transmission fluid sprayed all over the engine bay and the transmission dipstick missing. At the time of failure, there were no warning signs or lights on the dashboard. According to the Honda technicians that diagnosed and replaced the transmission there was no reason as to why it had failed in such a way. I feel that this type of failure could have caused a serious accident. Anyone considering a vehicle with this transmission should be aware before putting their family in it that it may go out suddenly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597329June 27, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed, however, the vehicle failed to accelerate as intended. The contact stated that the emissions warning light illuminated and the vehicle stuttered. In addition, the engine was not performing at its normal level. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 150,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595402June 19, 2024
UNKNOWN OR OTHER, VISIBILITY/WIPER
Driving on the freeway the sun roof exploded shattering the glass unexpectedly. There was no rock or other outside projectile that hit the glass since I had a kayak above the glass on a roof rack pretty much covering most of the glass. I was able to close the shade door inside before the glass came down on us. I found out that this has happened on other Honda vehicles and there is a class action suit which I don't know much about. My insurance company will replace it but will cost me my $500 deductible.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594465June 14, 2024
SEATS
The driver seat on my 2019 Ridgeline I believe is a safety hazard (potentially the passenger also). When braking they move forward with a thud. The same for speeding up as there is a noticeable thud. Dealer states it is the Frame Rail. In 2018 there was a recall for very similar issue for Honda Pilot's (same seat and frame) due to the seat dislodging when in a accident. I believe this same thing will happen to me (and others possibly) as the problem seems to be getting worse and the dealer that sold me the car a few weeks ago says there are no recalls from Honda on this. I am having Honda corporate review the issue to see if this is covered under warrenty, but I still wanted to report this potential safety issue on 2019 Honda ridgelines NHTSA RECALL NUMBER: 18V-221 MFR CAMPAIGN ID: T0T CAMPAIGN DESCRIPTION: 2018 Pilot and Ridgeline Front Seat Frame Rivets Safety Recall RECALL DATE: 04/05/2018 RECALL STATUS: 17 Character VIN Required SUMMARY: American Honda Motor Co., inc. (Honda) is recalling certain model year 2018 Pilot and Ridgeline vehicles. The driver and front passenger seats were assembled with improperly manufactured rivets used to secure the seat slide rail frame to the vehicle floor. SAFETY RISK: In the event of a crash, the rivets can break and allow the front seat(s) to separate from the vehicle floor, increasing the risk of injury to the seated occupant.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592060June 3, 2024
POWER TRAIN
Transmission intermittently shifts very very hard. Like you have been in rear ended by another car. To the point you can not drive due to how hard it shifts. Also related to this and often but not always occur in unison is that the transmission will not shift into the higher gears. 5 or 6th. It will stay in a lower gear and produce excessive rpms at highway speeds. Around 50+ the car will not shift and the rpms go well over 3000-4000 rpms to maintain speed. This has now happened several times in the last 6 months. The dealer had me pay to change the transmission fluid and it went away for a few months and the problem is now back.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591451May 30, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590118May 22, 2024
POWER TRAIN
In research to an upcoming service repair on 5/24/24, I experienced the service advisor knowing very quickly about the symptoms I told him. Made me inquire a google search about the tork converter in my transmission. To my dismay, numerous complaints were visible along with a class action suit actively being pursued for same issue. I realized the cost to Honda, but I feel some type of pressure needs applied for a recall since my cost was going to be around $800-$900. American Honda Motors gave me the typical speech, as to not show any prejudice toward the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589145May 16, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589165May 16, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and referred the contact to the NHTSA Hotline. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586496May 2, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585831April 29, 2024
POWER TRAIN
My vehicle a 2019 Honda Ridgeline has an identified issue with the torque converter from the dealership. American Honda has a Service Bulletin 23-078 (listed below) that covers the exact same issue but my VIn falls short of being included in this identified and known issue. MULTIPLE Honda Ridgeline owners 2017-2019 with the 6AT have had these same issues. Service Bulletin 23-078 August 31, 2023 Version 1 Warranty Extension: 2017–19 Multi-Model 6AT Torque Converter - DTC P0741 Stored AFFECTED VEHICLES Year Model Trim VIN Range 2017–18 Pilot ALL w/ 6AT Check iN VIN status for eligibility 2017–19 Ridgeline BACKGROUND Torque converters may not have been manufactured to proper specifications. As a result, the torque converter lock-up clutch cannot provide adequate holding force due to pressure bleeding down through a crack in the lock-up piston. The reduced lock-up clutch capacity results in DTC P0741 Torque Converter Clutch Circuit Performance or Stuck OFF. American Honda is extending the warranty on the torque converter to 8 years or 150,000 miles from the original date of purchase, whichever comes first. CUSTOMER NOTIFICATION Owners of affected vehicles will be sent a notification of this campaign. Do an iN VIN status inquiry to make sure the vehicle is shown as eligible. CORRECTIVE ACTION Confirm the vehicle has DTC P0741 stored and replace the torque converter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585523April 26, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584817April 23, 2024
FORWARD COLLISION AVOIDANCE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2019 Honda Ridgeline. The contact stated that while driving at an undisclosed speed, the Forward Collision Avoidance system activated, after which the Automatic Emergency Braking feature was activated. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584845April 23, 2024
AIR BAGS, ENGINE, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
i was driving abut 25 miles per hour on [XXX] . i split second my car start shake and rapidly stop . All electronic messages were displayed . My all safety fixtures stop working included air bags. I almost hit other car . Other cars start honk on me . i was able to move slowly to dealer about 5 miles per hour . distance was only half of mile . After diagnostic i was inform my crankshaft is bad . i received bill for 3832.57 $. i contacted Honda with concern about this safety problem specially i learned from dealer mechanic there is ongoing problem with this engine on Pilots Ridgelines and Odysseys models . Honda opened case Case #: [XXX]. i had safety concerns specially i was towing boat few days before. On highway speeds this could have catastrophic consequences for me my family and other people. i offered Honda old parts for investigation and determination of root cost of this problem. Honda wasn't interested this at all. They was interested how many times i serviced vehicle in this dealer . Honda knew about this ongoing problem . What I'm looking for is safety recall on this dangers issue and reimbursement for my expects. Thank You INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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