Honda Ridgeline Complaints (2017)

347 consumer complaints on file.

#11631809December 20, 2024
ENGINE
Connecting rod bearing on the #6 cylinder...after the injectors failed and the vehicle was barely drivable the Honda mechanic heard a knocking in the motor which was confirmed when I agreed to pay $700 for them to tear it down to look. Mechanic confirmed issue which is EXACTLY same issue as the recall for other 2017 Ridgelines. I am somewhat lucky as I had purchased an extended warranty but it will still cost me over $700 to get a used motor. The insurance company confirmed issue. There were no warning lights or anything that came on prior to the injectors failing. Could have been a major issue as mechanic said it was just a matter of time before motor completely blew up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630717December 14, 2024
ENGINE
Driver detected faint internal engine noise. There were no warning lamps or other messages displayed. Vehicle was taken to Nissan North, 8645 North High Street, Worthington, OH 43065, (614) 436-2768 ("Shop"). Shop diagnosed the internal engine noise as "connecting rod knock". Engine then seized up while in the possession of Shop. Engine was required to be replaced. See attached Nissan North invoice. Prior to the above described incident, vehicle owner had not experienced problems or symptoms with the involved engine. Owner has become aware that the engines in 2017 Honda Ridgelines are now the subject of an NHTSA safety investigation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629663December 9, 2024
ENGINE
Complete engine failure at approximately 107K miles. Honda Corp denied warranty consideration. I paid to have Honda dealership replace engine. Subsequently Honda issued recall notice referring to the engine failure with description similar to the repairs listed on the Honda invoice I paid. I believe the recall notice is 23V-751. I called Honda after the recall and they stated that my VIN was not included in that recall. I believe I paid to have the repairs completed instead of Honda honoring the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626411November 20, 2024
ENGINE
Vehicle was diagnosed with "Rod knock" which requires to replace engine or rebuild it depending on damage. Honda has issued a recall for this issue but my vehicle was not part of that recall. American Honda said that my VIN # was not identified as of the defective engines. My reply was that it was a very big coincidence that my vehicle has the same issue as other vehicles were recalled. Thank you for reviewing my case.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626431November 20, 2024
POWER TRAIN
component: transmission. Not available for inspection - has since been rebuilt. Rebuilder noted leaking 3rd gear clutch seal + failed valve body. safety risk: suddenly unable to accelerate or maintain speed until the vehicle is stopped and restarted. problem recreation: by independent service center inspection: by independent service center warnings: Shift flare on 2-3 upshift & hard engagement. Then dash warning light. Error code: P0776 AT Clutch pressure control solenoid valve B stuck off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625629November 15, 2024
ENGINE
I had taken the truck to the mechanic no sooner than a month ago who changed the oil and did an inspection of the vehicle performing routine maintenance. Few weeks ago I had been driving when my engine started breaking down, the car would turn on drive for a moment then lose complete power to the wheels forcing myself and a friend to hitchhike home through the pitch dark. When we took the car into the shop they told us the engine was blown and that it’d need a completely new engine, although I had not been driving recklessly (maxing revs, speeding, harsh breaking ext) the reason I bring this up is I saw you were performing an investigation and I would like to include my vehicle into the scope as this problem was simply an instance of shotty build quality
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625167November 14, 2024
ENGINE
I was going home after picking my grandson up from school. Without notice 1heard a thud and my engine stopped. Iwas on the highway proir to an exit and luckily made it to a safe spot. If this happened 500 feet further down the highway., would have been in construction with no shoulder, Very dangerous! ! had my Ridgeline towed to my mechanic, the engine was frozen, |t showed the same symptoms as the crankshaft bearings recall but my vin was not included in the recall. 1 contacted Vandergrift honda who said they would diagnose the failure. had it towed to them, but once management got involved, they refused to spend any effort. 1 towed it back to my mechanic. With all the problems with this engine, parts and rebuild engines are hard to find. My mechanic replaced my engine and Honde claims no responsibility.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625353November 14, 2024
ENGINE
Engine failure on the highway. Vehicle came to a sudden halt almost causing an accident with a semitruck. Mechanic diagnosed as a failed rod bearing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625099November 13, 2024
ENGINE
The engine began making an metallic clicking noise that increased with engine RPM. I made an appointment with the local Honda dealership service center as soon as possible. The Honda dealership inspected the engine valve springs and the connecting rod bearings. The connecting rod bearings had failed but I had brought the vehicle in to the service center quickly enough that the failed connecting rod bearings did not appear to damage the crankshaft. The options I was provided with were to either replace the engine or replace the connecting rod bearings and connecting rod bolts with no warranty on the work as they could not guarantee the crankshaft had not been damaged. I provided all receipts for engine oil changes, engine oil filter changes, and engine air filter changes to Honda USA. Despite having an active recall for this exact problem (connecting rod bearing failure) on other 2017 Honda Ridgeline's with the same 3.5L V6 Engine, and performing all maintenance as needed with proof provided to Honda USA they denied my claim for vehicle age and mileage. My VIN was not included on the recall. I opted to have the connecting rod bearing, and connecting rod bolts replaced at the Honda dealership and had to pay out of pocket with no reimbursement from Honda, and no warranty on the work performed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624671November 12, 2024
ENGINE
In August of 2023 the engine seized up. It had about 120,000. I took it to the local Honda Dealership and they said the engine had no compression, engine knocking was valves and suspected bent valves in head. I was offered a used engine for about $9,000. I ended up trading the vehicle in on a new Subaru and was given $4,000 as trade-in. I just read an article that this agency is investing a crankshaft and connecting rod bearing issue with Honda engines including the make and year of my car. I think what happened to me is exactly what you are investigating.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624688November 12, 2024
ENGINE
Engine started pinging on the Freeway. Pulled over immediately and had it towed by Auto Club to Morgan Auto Repair in Tracy, California. After diagnostics, they determined that the crankshaft was impaired by connecting rod bearing failure. Morgan Auto repair confirmed that the engine HAD THE CORRECT AMOUNT OF OIL AND DID NOT OVERHEAT. The engine is still fully intact(i,e no destruction to the engine block).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624616November 11, 2024
ENGINE
Engine Push Rod on recall lists
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624625November 11, 2024
ENGINE, POWER TRAIN
The Drive Train / Transmission has always had a "pause" then a "clunk" before shifting into or from Reverse gear, its worse now. The engine is starting to make noises and Im afraid its part of the engine recall of 2017 and it may fail and injury me while driving. I take excellent care of my truck and its only adult driven by me, hence the concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622481October 29, 2024
POWER TRAIN
The torque converter is failing therefore causing the vehicle and pedal to pulsate rapidly. This is a recall for the exact truck we have, just not for our vin which I do not understand.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616615September 26, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2017 Honda Ridgeline. The contact stated that while the vehicle was parked, there was an abnormal sound and shaking coming from the engine compartment. The vehicle was diagnosed, and it was determined that the timing belt needed to be replaced. The VIN was not included in NHTSA Campaign Number: 23V751000 (ENGINE AND ENGINE COOLING). The manufacturer was notified of the failure. The failure mileage was 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616009September 23, 2024
FUEL/PROPULSION SYSTEM
7/13/2022 Recall work completed by dealer on Fuel Injection As of 9/26/2024 milage 73294. Now dealer states fuel injection is failing again!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615173September 18, 2024
VEHICLE SPEED CONTROL
Intermittently, when I set the speed with cruise control, right after I do that, the truck will speed up and I have to tap the brakes to slow the truck down and then try to set it again. It usually works the second time I set it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614335September 12, 2024
ENGINE
Engine is seized.104k with regular and mostly dealer service, no MIL, fluids were in spec.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610721August 25, 2024
ENGINE
Driving home from work, my truck began to have a ticking sound from r/h front engine area. I drove the vehicle home. By the time I reached home the ticking sound became much louder. So, I shut off the vehicle and made an appointment with the dealership. I gingerly drove my truck to the dealership. By the time I arrived, I had a flashing engine light, and the sound had become much louder. The dealership looked at my truck and told me I needed an engine replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609268August 18, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
Every couple drive cycles these lights go amber. ACC, LKAS, LDWS. faults at startup... After parked, usual over night, it resets itself.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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