Honda Ridgeline Complaints (2024)

74 consumer complaints on file.

#11626669November 21, 2024
EXTERIOR LIGHTING
Automatic high beam feature works erratically, randomly flashing high beams, failure to dim high beams for oncoming traffic or when following traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625215November 14, 2024
ELECTRICAL SYSTEM, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, BACK OVER PREVENTION: WARNINGS
I attempted to have this recall address with no remediation. I went to the Dealer 2 months ago and called Honda's recall line and was told that Honda is not equipped to repair the vehicle due to a parts shortage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624747November 12, 2024
BACK OVER PREVENTION
The contact owns a 2024 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 24V321000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The dealer stated that the back-over prevention camera had to fail before the recall remedy could be provided. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624581November 11, 2024
VISIBILITY/WIPER
Rear window shattered while driving on a Highway. It seems this happens often with Honda vehicles. Dealer said to have it inspected by the window repair service. Still getting estimates.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623766November 6, 2024
ELECTRICAL SYSTEM, ENGINE
4 times since I owned the truck it has stalled at traffic lights. The dashboard tells me there is an issue and tells me go in park. Then put my foot on the brake and start it normally. It does not restart. After 20 clicks twice it restarted only after I exited the vehicle, locked the door and reentered the vehicle. One time I was left at the light for an hour waiting for a tow truck. A police office tried to start it, and he put his foot on the gas. Eventually it started. The truck has less than 1,500 miles on it. The dealerships that have seen car did not find an error code so there is nothing they can do at this time. I took a video today when it happened for the 4th time to see if it helps. I saw online a similar problem with the Pilot from 2020-2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622700October 30, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The issues with this vehicle and the ongoing problems related to the Forward Collision Warning and Automatic Emergency Braking have previously been reported to you under complaint number 11619917. With additional events, the vehicle has again been taken back to the dealer and the issues reported to American Honda. The mechanical conditions still exist. The dealer has driven the vehicle and now says that the known conditions are normal? They also blame the conditions on the roads being driven (County and State Highways)? How can a vehicle manufacturer be allowed to sell vehicles with known safety defects? By itself, that is outrageous. I am uploading the dealer repair invoice for the most recent events. Can someone take this seriously and do something before there is an accident and someone is either hurt or killed?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622231October 28, 2024
EXTERIOR LIGHTING
The auto highbeam system has an inherent safety issue. When active, it may turn on the highbeams automatically when there are oncoming close vehicles, thus blinding the oncoming drivers with the potential of causing an accident. The system also may not even activate the highbeam lights when there is no oncoming vehicles and the road is dark. I have great safety concerns regarding this system. I had a 2017 Honda Ridgeline black edition that had the auto highbeam functionality. That system worked perfectly. But sometime between then and my current 2024 edition, they have changed the technology in the system to cause it to be a safety hazard. This needs to be a recall so that Honda will install a fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619917October 15, 2024
SERVICE BRAKES, STEERING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While traveling at the posted speed, the automatic emergency braking system applied the brakes without any vehicle in front of us. The speed limit on this particular road is 50 miles per hour. The braking was so sudden and applied with force that the vehicles traveling behind us had to apply their brakes to avoid a collision with us. This has happened before, but never with such force. The date I have given below is the most recent event. The issues have been reported to the dealer without resolution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610326August 22, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My collision brake system goes off all the time at vehicles coming the opposite way on the road on two lane roads with no median strip I've taken to the dealership but they actually made it worse took back twice then contacted corporate Honda and they sent a tech. Out to this dealership he said alignment was off so they did that but it's still the same sometimes it will go off 3 times in a couple miles now rep says it's with in their guidelines and they are not going to do anything me and my wife don't want this truck if they won't repair
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609864August 21, 2024
POWER TRAIN
Ocean Honda of Hanover had leased me this vehicle with a safety recall not repaired.I drove the car up to Washington Mountain in NH with my family without knowing the vehicle had a safety recall. Approximately 8 days after the day of I leased the vehicle the seller contacted me asking to take the vehicle back to the dealership to repair a safety recall , I immediately went to the dealership and left the vehicle there they told me to come back on next day and I did but they returned the car back to me without repair and said if I have any problems to contact them I asked them if it have been fixed and he said he didn’t change anything and told I could have the vehicle back it was fine ,they called me again on 08/13/24 asking for take the vehicle back to the dealership again to repair the safety recall and I told them they can come get the vehicle at my address I’m very scared to drive it again now that I know there is a safety issue and also I didn’t have anyone to drive me back I also had missed work on first time that I had left the vehicle there for supposed repair on 08/08/24. They didn’t pickup the vehicle on 08/17/24 I called and said they are going to contact me on Monday(08/19/2024) .They contact me on Monday(08/19/24)asking for me leave the car there but as I asked to talk to the manager he offered me a rental car I accepted because I needed a truck to work but they sent one guy with a SUV and I refused the rental but I told them they could take the truck to repair the recall but they didn’t get it , I called them on Wednesday (08/20/24) to see if I can get my money back and return the vehicle since the vehicle was under recall before the lease I also found the Inspection on the gloves compartment and the final inspection is not completed .I haven’t drive the vehicle since I found out about the safety recall and I’m feeling very anxious about it for the fact I drove in the highest mountain of New England (Mount Washington-NH)with my 2 kids in the car .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606924August 6, 2024
POWER TRAIN
The vehicle went into neutral while I was driving at 40 mph. It then started showing errors on the gauge cluster. It said something about do not drive vehicle, transmission issue, see dealer. I took it to the dealer and all they did was clear the codes and give it back to me. I'm not comfortable with this since I was stopped in the middle of traffic on a 5 lane road at rush hour. It was very unsafe and I'm afraid it may happen again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598088July 1, 2024
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
In the first month of owning my Honda Ridgeline (bought new with 5 miles on the odometer), I received TWO check engine light warnings for the same thing: "Emission system problem. Power may be reduced. See your dealer." Dealer says the problem is a part that does not shut and seal the fuel filler part, after refueling with regular gas. I brought it in after the 1st warning, and the check engine light was "fixed" however, soon after, it came on again. So I brought it in a second time, today. It was not fixed today. I was told a part is being delivered and after the part comes in, I will get a phone call to schedule a time for it to be installed. I am concerned that I may get into an accident if the power is suddenly and unexpectedly reduced while I drive. The 1st incidence was around 6-19-24 and the second was on 6-26-24. The second incident happened at around 463 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594546June 15, 2024
UNKNOWN OR OTHER
Sunroof explosion
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589610May 20, 2024
BACK OVER PREVENTION
The contact recently purchased a 2024 Honda Ridgeline. The contact was informed by the dealer that the vehicle could not be delivered to due to NHTSA Campaign Number: 24V321000 (Back Over Prevention) not being performed. The contact was informed that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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