Honda Ridgeline Complaints (2017)

347 consumer complaints on file.

#11058206January 3, 2018
FUEL/PROPULSION SYSTEM
WATER INTRUSION IN FUEL FILL COVER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057743December 31, 2017
SERVICE BRAKES
BRAKE ROTORS DEFECTIVE. OVERHEAT AND CAUSE VEHICLE TO SHAKE. DEALER SAYS NORMAL. OTHERS ARE REPORTING SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053722December 10, 2017
UNKNOWN OR OTHER
LACK OF INFORMATION AND ACTION REGARDING THE DEGRADATION OF SOY BASED WIRING INSULATION FROM RODENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048284November 24, 2017
SERVICE BRAKES
WHILE REVERSING AND APPLYING BRAKES PADS MAKING CLUNKING NOISE. WHEN SWITCHING INTO DRIVE RIGHT AFTERWARD BRAKES MAKE CLUNKING NOISE AGAIN. DEALER CONTINUES TO LUBRICATE AND ADJUST BUT NOISE KEEPS COMING BACK. LOOSE PADS MIGHT BE A SAFETY CONCERN IF THEY FALL OUT OR MOVE AT HIGH SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047386November 20, 2017
EXTERIOR LIGHTING
LOW BEAM HEADLIGHTS ARE INADEQUATE. CAN'T SEE FARTHER THAN THREE [3] CAR LENGTHS AHEAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033335October 14, 2017
SERVICE BRAKES, UNKNOWN OR OTHER
THE VEHICLE APPLIES THE BACK BRAKES AND JERKS THE PASSENGER AND DRIVER INTO THE DASH BOARD. HE'S A VERY QUICK BRAKES WHICH HAPPEN AT SPEEDS RANGING FROM 35 MILES AN HOUR TO 60 MILES AN HOUR IT HAPPENED FOUR TIMES IN A 20 MINUTE TIMEFRAME. THIS WAS ON OCTOBER 12, 2017 IT WAS LIGHTLY RAINING AT THE TIME. IT IS CURRENTLY AT THE DEALERSHIP WHERE THEY'RE TELLING ME THEY CAN FIND NO ISSUE. THEY ARE KEEPING IT FOR ONE MORE DAY AS TO DRIVE IN THE RAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032935October 11, 2017
VISIBILITY/WIPER
REAR WINDOW CRACKED FOR NO REASON. WAS USING THE DEFROSTER AT THE TIME. ENTIRE GLASS PANEL SHATTERED IN PLACE. STOPPED AT A STOP LIGHT SURROUNDED BY TRAFFIC THAT WAS ALSO STOPPED. HEARD WHAT SOUNDED LIKE AN EXPLOSION. REAR WINDOW HAD A CONCAVE AREA ON THE INSIDE WHICH SEEMED TO BE THE EPICENTER OF THE CRACKING. POLICE EXAMINED THE WINDOW AND BED OF TRUCK AND HAD A SIMILAR THEORY. NO FOREIGN DEBRIS IN BED TO INDICATE A ROCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024509September 19, 2017
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
ON 8/22/17 I BROUGHT MY RIDGELINE TO APPLE HONDA IN RIVERHEAD NY DUE SEVERAL WARNING LIGHTS BEING ACTIVATED. THE ACTIVATED WARNING LIGHTS ARE AS FOLLOWS: COLLISION MITIGATION, ROAD DEPARTURE MITIGATION, BLIND SPOT INFO SYSTEM, ADAPTIVE CRUISE CONTROL, LANE KEEPING ASSIST, POWER STEERING SYSTEM, VEHICLE STABILITY ASSIST, HILL START ASSIST, TRAILER STABILITY ASSIST. AFTER A QUERY OF YOUR DATABASE I FOUND THAT SIMILAR PROBLEMS HAVE BEEN REPORTED AND AS A RESULT OF THIS THE FOLLOWING NHTSA CAMPAIGN NUMBER 16V888000 WAS GENERATED. MY CONCERN IS APPLE HONDA IS UNDER REPORTING AND OR NOT REPORT THESE INCIDENT AS REQUIRED. IN MY SITUATION I WAS TOLD MY PROBLEM WAS A DIRECT RESULT OF A MISSING FUSE C-28. WHEN RESEARCHED THIS FUSE IS REFERENCED TO OPTION. MY PROBLEM LAYS AT THE MISSING FUSE. FUSES JUST DONT GO MISSING. AND AS PER MY CONVERSATION WITH THE HONDA SERVICE REP ALEX COSTA TAG # 765 IF THIS FUSE WAS MISSING THE VEHICLE WOULDN'T OPERATE. AGAIN MY PRIMARY CONCERN IS THE MISLABLING OF THIS RECALL AS A MISSING FUSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024154September 19, 2017
EXTERIOR LIGHTING
TERRIBLY POOR HEADLIGHT LOW BEAMS ON RTL MODEL. SCARY TO DRIVE AT NIGHT! VERY DIFFERENT THAN DEALER DEMO RIDGELINE THAT WE TEST DROVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023462September 14, 2017
VEHICLE SPEED CONTROL
AFTER SETTING THE CRUISE CONTROL AT 70MPH IT WILL ACCELERATE 5MPH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022237September 7, 2017
UNKNOWN OR OTHER
I WAS STOPPED AT A BUSY INTERSECTION WITH A VEHICLE IN FRONT OF MINE SIGNALLING TO TURN RIGHT. WHEN THE LIGHT CHANGED THE FORWARD VEHICLE TURNED RIGHT AND AS I PROCEEDED TO ACCELERATE TO GO THRU THE INTERSECTION MY CMS BRAKING SYSTEM APPARENTLY DEPLOYED, SLAMMING ON MY BRAKES AND BRINGING ME TO A JARRING STOP. I PAUSED AND THEN ACCELERATED ON THRU INTERSECTION WITH NO PROBLEM. THERE WERE NO VEHICLES IN FRONT OF ME OR TURNING IN FRONT OF ME WHEN THE BRAKES DEPLOYED SUDDENLY ON THEIR OWN. THIS WAS A BUSY INTERSECTION OF TWO STATE HIGHWAYS IN A SMALL CITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020663August 30, 2017
SERVICE BRAKES, ELECTRICAL SYSTEM
NEW PROBLEM: SINCE MY PURCHASE I'VE HAD PROBLEMS WITH SPONTANEOUS APPLICATIONS OF MY BRAKES SOMETIMES PUTTING ME IN DANGER OF BEING HIT FROM BEHIND. THIS VEHICLE IS EQUIPPED WITH CRASH AVOIDANCE SYSTEM THAT AUTOMATICALLY APPLIES THE BRAKING SYSTEM MY PROBLEM IS THE SYSTEM IS ACTIVATING FOR NO REASON NO WARNINGS JUST FULLY APPLYING THE BRAKES. IF TAKEN IT TO TWO DEALERSHIPS I GET THE SAME RESPONSE FROM BOTH IT ACTING NORMAL NOTHING WE CAN DO. I CALLED HONDA AMERICA OPENED A CASE REPORTED THE PROBLEM WAS TOLD IF I CAN PROVE IT THEY WILL LOOK IN TO IT. ON A WEB SITE CALLED CAR COMPLAINTS . COM I FOUND A MAN LOCATED IN PA WHO HAS THE EXACT SAME ISSUE WITH HIS RIDGELINE HE WROTE DOWN NEARLY WORD FOR WORD WHAT I COMPLAINED TO HONDA ABOUT THEY TOLD HIM THE SAME THING THEY TOLD ME PROVE IT. HOW DOES ONE PROVE THAT THERE IS A GLITCH IN THERE SYSTEM, I ASKED IF THEY COULD RECALIBRATE IT THEY REPLIED NO WE HAVE NO MEANS TO DO THAT. THE SYSTEM ON ITS OWN REACT TO SOME ON COMING CARS THAT ARE POSING NO DANGER AND FULLY APPLIES THE BRAKES I WAS NEARLY RUN OVER BY A SEMI TRUCK FOLLOWING TO CLOSE WHEN THE SYSTEM FALSELY DETECTED DANGER AND WITHOUT WARNING FULLY BRAKED LOWERING MY TRAVEL SPEED FROM 65MPH TO 35MPH IN JUST SECONDS GIVING THE DRIVERS FOLLOWING YOU ZERO REACTION TIME. SOMEONE IS GOING TO GET KILLED OVER THIS DEFECT IN THIS SYSTEM. HONDA CLAIMS THAT IN THERE FULL VERSION OF THE OWNERS MANUAL IT DESCRIBES HUNDREDS OF THINGS THAT CAN CAUSE THE SYSTEM TO ACT THIS WAY FROM A FLY TO RAIN, SHADOWS ETC. THEREFORE THEY HAVE DISCLOSED AND THEY ARE NOT AT FAULT, OF COURSE THAT MANUAL IS ONLY GIVEN TO CUSTOMERS WHO REQUEST IT, IT'S NOT THE SAME MANUAL THAT COMES WITH THE VEHICLE THIS IS CRIMINAL AND THEY NEED TO BE HELD ACCOUNTABLE PLEASE HELP BEFORE DEATH OCCURS. WHEN THIS OCCURS THE STEERING BECOMES AND UNCONTROLLABLY MY MOTHER BEEN WITH ME3 TIMES WHEN IT HAS HAPPENED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016111August 18, 2017
SERVICE BRAKES, SUSPENSION, UNKNOWN OR OTHER
TRUCK HAS A VERY NOTICEABLE CLUNKING SOUND IN FRONT OF VEHICLE WHEN GOING OVER BUMPS. SOUND STARTED AROUND 1500 MILES. DEALER SAID IS WAS MOST LIKELY THE BRAKE PADS AS THERE IS A TSB OUT. THEY DIDN'T BOTHER TO CHECK AND SEE IF THE STRUTS WERE DEFECTIVE. THIS NEW TRUCK SOUNDS LIKE IT HAS 100,000 MILES ON IT. I'M VERY CONCERNED ABOUT THE SAFETY OF THIS VEHICLE WITH THESE TYPES OF NOISES COMING FROM THE SUSPENSION/BRAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015627August 16, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING ON A ONE HI WAY MY PREVENTION SYSTEM DETECTS AND ON COMING CAR IN ITS OWN LANE PERFECTLY LEGAL AND FULLY APPLIES THE BRAKING SYSTEM WITHOUT WARNING OR CAUSE THEN AND AUDIBLE WARNING AND YELLOW LIGHT ON THE DASH TELLING ME TO BRAKE, THE STEERING BECOMES STIFF AND VIBRATES AND HARD TO CONTROL. MEANWHILE THE SPEED OF 65 HAS DROPPED TO 30 MPH AND THE SEMI DIESEL TRUCK BEHIND YOU IS ABOUT TO RUN OVER YOUR CAR ALL THIS HAPPENS WITHIN SECONDS NOT GIVING ME ANYTIME TO REACT VERY DANGEROUS I'VE OPENED A CASE WITH HONDA AMERICA BUT THEY NEED ME TO PROVE IT MY STATEMENT ALONE IS NOT GOOD ENOUGH. I TOOK THE TRUCK TO STOCKTON HONDA DEALERSHIP THEY HAD IT FOR TWO DAYS NEVER TEST DROVE IT RETURNED TO ME SAID THERE IS NO PROBLEM. MY MOTHER OF 90 YEARS HAS BEEN HURT BY THE SEAT BELT SUDDENLY TIGHTENING WHEN THE BRAKES ARE FULLY APPLIED THIS PROBLEM HAS OCCURRED OVER A DOZEN TIMES SOMEONE IS GOING TO GET HURT OR KILLED BECAUSE HONDA MOTORS IS WASHING THERE HANDS OF IT BY MAKING ME PROVE IT SOMETHING IS NOT CALIBRATED CORRECTLY AND NO DEALERSHIP HAS THE TOOL OR TECHNOLOGY TO VERIFY THIS TYPE OF PROBLEM. THIS SITUATION OCCURS ON STRAIGHT, CURVES AND HILLS YOU JUST NEVER KNOW WHEN IT'S NERVE RACKING DRIVING ALWAYS TRYING TO STAY A SAFE DISTANCE IN FRONT OF THE TRUCK BEHIND YOU. SOMETIMES THOSE TRUCKS ARE WITHIN FOUR CAR LENGTHS AT 60 MPH CAN YOU HELP OR DO WE NEED TO BECOME ANOTHER STATISTIC BEFORE ANYTHING IS DONE ! THIS TECHNOLOGY HAS BEEN DEVELOPED TO FAST WITHOUT TESTING IT TO ITS FULLEST ABILITY NOW THERE'S NO WAY TO DIAGNOSE IT. THIS STARTED THE WEEK I BOUGHT IT NEW IN MAY 2017
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11013509August 7, 2017
STRUCTURE:BODY, ELECTRICAL SYSTEM
THERE ARE SOME MAJOR ELECTRICAL ISSUES GOING ON WITH THIS VEHICLE. THE TAILGATE LOCKS AND WILL NOT OPEN SO WE ARE NOT ABLE TO ACCESS THE BED OF THE TRUCK OR THE TRUNK IN THE BED. ALSO, THE VEHICLE LOCKS ITSELF OCCASIONALLY EVEN WITH THE KEY INSIDE. THE USB / PLUGS IN THE BACK SEAT OF THE VEHICLE DO NOT WORK. THE DEALER DID A DIAGNOSTIC ON THE VEHICLE AND FOUND MULTIPLE FAULTS. THEY RESET THE SYSTEM BACK IN JUNE HOWEVER THE PROBLEM HAS STARTED AGAIN. NOW WE ARE NOT ABLE TO USE THE TAILGATE AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993767June 7, 2017
STRUCTURE:BODY
I HAVE TAKEN MY TRUCK IN SEVERAL TIMES DUE TO THE SEVERE HOOD SHAKING WHEN PASSING LARGE TRUCKS ON TWO LANE ROADS AND ON WINDY DAYS. I HAVE HAD TO STOP AND VERIFY THAT THE HOOD WAS CLOSED DUE TO THE HOOD LIFTING ON EACH SIDE AND FEAR THAT THE HOOD WAS GOING TO FLY OFF AND KILL ME AND MY FAMILY. ON NON WINDY DAYS, THE TRUCK HAS NO PROBLEMS BUT JUST LET THE WIND KICK UP AND I FEAR FOR MY LIFE. HAS CALLED HONDA CUSTOMER SERVICE AND NO RESULTS AND THE DEALER STATES DUE TO NO RECALL, REPAIRS CAN NOT BE MADE. I WENT ON THE INTERNET AND THERE ARE MANY COMPLAINTS FOR THE HONDA RIDGELINE AND PILOT , WHICH IS THE SAME HOOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991375May 24, 2017
SERVICE BRAKES
I DO NOT OWN A HONDA RIDGELINE 2017 MODEL YET, BUT I TEST DROVE ONE AND OBSERVED THAT THE EMERGENCY BRAKE IS RIGHT UP AGAINST MY SHIN BONE AND WHEN I BRAKE HARD IT HITS MY SHIN BONE, I FEEL LIKE IN AN ACCIDENT IT MIGHT CAUSE SERIOUS INJURY TO THE LEFT LEG. I WISH SOMEBODY LOOK AT THE SAFETY OF THIS AND FIX IT SO I CAN BUY ONE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983711May 5, 2017
ELECTRICAL SYSTEM
I BOUGHT A 2017 HONDA RIDGELINE IN SEPTEMBER. THE VEHICLE CURRENTLY HAS FEW THAN 2000 MILES. I STARTED IT UP THE OTHER DAY AND RECEIVED A DASHBOARD WARNING ABOUT A GAS-GAUGE MALFUNCTION. I DIDN'T THINK MUCH OF IT. I GOT TWO BLOCKS FROM MY HOME AND THE POWER STEERING STOPPED WORKING. WITHIN A MINUTE I RECEIVED WARNINGS ABOUT TRACTION CONTROL AND ABS MALFUNCTIONS. THE CAR THEN STALLED. THE VEHICLE RESTARTED AND I STARTED HOME AND IT STALLED AGAIN IN THE MIDDLE OF AN INTERSECTION. IT WAS VERY UN-NERVING. I HAD THE CAR TOWED TO BABYLON HONDA LOCATED IN WEST BABYLON, NY. THEY CALLED ME A FEW DAYS LATER AND INFORMED ME THAT A RODENT HAD EATEN THE WIRING HARNESS. I WAS LOOKING AT OVER $1800 IN DAMAGES NOT COVERED BY THE WARRANTY. A MECHANIC FRIEND OF MINE TOLD ME ABOUT AN ISSUE WITH HONDA'S INVOLVING RODENTS AND THEIR ELECTRICAL HARNESSES. HE SENT ME AN ARTICLE FROM NBC NEWS REPORTING ON THE ISSUE. HONDA IS NOW COATING THE HARNESS WITH A SOY BASED COVERING. IT ATTRACTS RODENTS. MY TRUCK NOW HAS A NEW "EDIBLE" SOY-BASED WIRING HARNESS. MANY HONDA OWNERS ARE COMPLAINING THAT THEIR VEHICLE END UP BACK AT THE DEALERSHIP FOR YET ANOTHER HARNESS. THIS SEEMS TO PUT THE DRIVER'S AT RISK OF AN ACCIDENT OR FIRE. HONDA CLAIMS THEY DON'T HAVE AN ISSUE. SOME HONDA OWNERS HAVE HAD LUCK USING AN "ANTI-RODENT TAPE" WHICH WRAPS AROUND THE HARNESS. INTERESTINGLY ENOUGH THE TAPE IS SOLD BY HONDA AN IS AN ACTUAL HONDA PART. MY DEALER WOULDN'T PUT IT ON. I WANT TO KNOW IF I'M SAFE IN MY TRUCK. HERE'S A LINK TO THE NBC ARTICLE. I'VE ALSO ATTACHED A COPY. HTTP://WWW.NBCNEWS.COM/BUSINESS/AUTOS/HONDA-S-SOY-BASED-WIRING-COVERS-IRRESISTIBLE-RODENTS-LAWSUIT-N504746
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970839April 6, 2017
UNKNOWN OR OTHER
DANGER OBJECT APPROACHING WARNING SYSTEM GOES OFF WHEN WET WHEN NOTHING IS APPROACHING. OCCURS AFTER VEHICLE HAS BEEN SETTING IN RAIN AT LOW SPEED. OCCURRENCE IS INCONSISTENT. NOT EVERY TIME IT RAINS. SOMETIMES AFTER GOING THROUGH CAR WASH TUNNEL. I'VE TALKED TO HONDA CUSTOMER SERVICE AND CARRIED TO DEALER 5 TIMES. THEY CANNOT FIND THE CAUSE. WHEN THIS IS OCCURRING WHILE DRIVING YOU DON'T KNOW WHEN YOU WILL BE STUCK OR IF YOU SHOULD DRIVE OR STOP MOVING. IT IS A GREAT DISTRACTION. DEALER SAID THEY GOT IT TOHAPPEN ONE TIME BUT CANNOT FIN ROOT CAUSE. DEALER SAID HONDA ENGINEERING REPORTED PROBLEMS WITH WARNING SYSTEM ON SOME PILOT VEHICLES. ONE CALL TO HONDA CUSTOMER SERVICE WAS IN THE RAIN AND THE HONDA REPRESENTATIVE COULD HEAR THE SYSTEM GOING OFF AS I WAS DRIVING. HONDA DOES NOT APPEAR TO BE CONCERNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10960142March 11, 2017
ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING ON INTERSTATE, WARNING LIGHTS CAME ON AWD MALFUNCTION, THEN BRAKE SYSTEM MALFUNCTION. I EXITED THE INTERSTATE, AND AT THE END OF THE RAMP AFTER COMING TO COMPLETE STOP, WARNING THE OBJECT WAS APPROACHING, BUT I WAS STATIONARY, AND THERE WERE NO OBJECTS IN THE PATH OF THE VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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